6:11 pm, April 2, 2018
Quote:
Originally Posted by Baldr
Hey there! Please go ahead and take a look at this link below for all the information on 4.5.http://forums.archeagegame.com/showt...resh [..]
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5:11 pm, January 26, 2018
Quote:
Originally Posted by Baldr
I apologize for the frustration that this issue has caused. Please submit a ticket to our appeals team for a review of your issue. appe [..]
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5:11 pm, January 22, 2018
Quote:
Originally Posted by Baldr
Hey there! If the region select does not work for you please go ahead and submit a ticket to our support site for assistance. https://su [..]
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5:11 pm, January 12, 2018
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Originally Posted by Baldr
Everything is looking good now! You should have no issues logging in now. Thank you for your patience during the restart.
Jum [..]
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5:11 pm, November 6, 2017
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear this. Please go ahead and submit a ticket to our support team if you have not already. https://support.trionwor [..]
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6:11 pm, October 23, 2017
Quote:
Originally Posted by Baldr
Hey there! Thanks for letting us know. We took a look into this and you should have no issues getting to the site now. Please let us kno [..]
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6:11 pm, September 1, 2017
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Alphacake
What does that even mean? Are you saying that the 60 min warning wa [..]
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8:11 am, July 31, 2017
Quote:
Originally Posted by Baldr
Hey there! Please go ahead and submit a ticket to our support team. Once we have that our agents will investigate the situation. https:/ [..]
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8:11 am, April 28, 2017
Quote:
Originally Posted by Baldr
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustra [..]
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8:11 am, April 28, 2017
Quote:
Originally Posted by Baldr
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustra [..]
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5:11 pm, March 7, 2017
Quote:
Originally Posted by Baldr
Hey there! I have checked and do not see any issues currently. If you are still having issues please submit a ticket with our CS agents [..]
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5:11 pm, February 3, 2017
Quote:
Originally Posted by Baldr
Hey there! Thanks for taking the time to post this. We will take a look and get back to you asap on your ticket. I apologize on the wait [..]
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5:11 pm, January 28, 2017
Quote:
Originally Posted by Baldr
Hey there! If you believe there are some bad actors out there please submit a ticket to our CS agents where we will investigate. Yes we [..]
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5:11 pm, January 13, 2017
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Originally Posted by Baldr
I apologize for the wait time on this. Due to a large number of tickets in our system our response time is taking longer than normal. Ou [..]
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5:11 pm, January 13, 2017
Quote:
Originally Posted by Baldr
Hey there! I apologize for the frustration that this has caused. the red hauler certificate is only for converting the farm hauler to re [..]
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5:11 pm, January 13, 2017
Quote:
Originally Posted by Baldr
Hey there. Are you attempting to create a new character on NA? If your EU characters are on a legacy server you will be unable to create [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please submit a ticket below for assistance to your issue. https://support.trionworlds.c [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Baldr
Hey there! Grants are still going out currently. You should see something within the next 48 hours. i apologize for the frustration that [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having this issue. Please submit a ticket below for further assistance on this issue.https://support.trionwor [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Baldr
Hey there! If you still have not received your item, please submit a ticket at the link below for assistance and our CS agents will be a [..]
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5:11 pm, December 23, 2016
Quote:
Originally Posted by Baldr
Please submit a ticket at the link below for any possible COC violations. All COC tickets are investigated and taken seriously. https:// [..]
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5:11 pm, December 23, 2016
Quote:
Originally Posted by Baldr
Hey there! Please submit a ticket at the link below and we can investigate where the Gold went!https://support.trionworlds.com/hc/en-us
[..]
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5:11 pm, December 9, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please double check your sound card drivers that they are up to date. If they are and yo [..]
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5:11 pm, November 19, 2016
Quote:
Originally Posted by Baldr
I am sorry to hear that you are having these issues. I myself have had the same issue. Best result was to replace the version number ins [..]
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5:11 pm, November 7, 2016
Quote:
Originally Posted by Baldr
Hey there! Looks like you were taken care of. Please re-log your character to gain your patron buff back. Please let me know if you have [..]
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8:11 am, October 29, 2016
Quote:
Originally Posted by Baldr
Hey there! Please submit a ticket below where a Customer support agent should be able to assist you.https://support.trionworlds.com/hc/e [..]
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8:11 am, October 22, 2016
Quote:
Originally Posted by Baldr
Hey there, Have you checked your drivers for your video card? Please double check to make sure they are fully up to date. If so and you [..]
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8:11 am, October 22, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please double check your video card drivers and that they are fully up to dat [..]
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6:11 pm, October 7, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry that you are having this issue. If you still are currently getting D/C'd as soon as you log in please submit a tic [..]
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6:11 pm, September 24, 2016
Quote:
Originally Posted by Baldr
Hey there! If you have not please submit a ticket at the link below. Our Customer service agents will be able to assist you on getting y [..]
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6:11 pm, September 24, 2016
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Originally Posted by Baldr
I went back and watched the live stream and this was correct. The changes made are intended for the loyalty worker's compensations. This [..]
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6:11 pm, September 16, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to see that you are having this issue. We went ahead and updated your ticket. Please check your email for further [..]
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6:11 pm, September 16, 2016
Quote:
Originally Posted by Baldr
Hey there! Most items will get destroyed. There are some items that will get sent to your mail. workbenches, flags, etc. Of the items th [..]
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6:11 pm, September 16, 2016
Quote:
Originally Posted by Baldr
Hey there! If there is anything that is against our Terms of Service or Code of Conduct you can most definitely put in a ticket with the [..]
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6:11 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Hey there! You can have more than one account logged in at the same time as long as you are playing each character individually. It's wh [..]
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6:11 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having these issues. Please double check that your video card drivers are fully updated. If they are and you [..]
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6:11 pm, September 10, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to hear that you are having this issue. Please submit a ticket for further assistance.https://support.trionworlds. [..]
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8:11 am, September 3, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are still having these random lock up's. Please make sure your video card drivers are fully up to date [..]
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8:11 am, September 2, 2016
Quote:
Originally Posted by Baldr
Hey there! I have taken a look and currently not showing any issues with either EU or US. Can you please close out glyph completely and [..]
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6:11 pm, August 23, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please submit a support ticket with the following information so that we may [..]
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6:11 pm, August 20, 2016
Quote:
Originally Posted by Baldr
Hey there, sorry to hear that you are having these issues. First please make sure that your video drivers are up to date. If they are an [..]
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6:11 pm, August 13, 2016
Quote:
Originally Posted by Baldr
I am sorry to hear that you are having these issues. If that fix did not work please submit a ticket with your customer service where we [..]
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6:11 pm, July 23, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Kenny
I bought 3 box by 3 box and it just didn't drop for me. Now i bought 30 [..]
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6:11 pm, July 15, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are still having these issues. Please make sure your drivers are up to date for your video card. Also please go a [..]
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6:11 pm, July 14, 2016
Quote:
Originally Posted by Baldr
Hey there! I am sorry to see that this issue is still occurring. If you have tried all these steps already and have not submitted a tick [..]
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6:11 pm, July 9, 2016
Quote:
Originally Posted by Baldr
I apologize for the frustration that this issue has caused. We will review your ticket as soon as possible. Please note that you will no [..]
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6:11 pm, July 9, 2016
Quote:
Originally Posted by Baldr
Hey there! I'm sorry that you are having these issues. Please submit a ticket with our Customer Service department where we will be able [..]
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8:11 am, July 9, 2016
Quote:
Originally Posted by Baldr
Hey there! Thank you for your report. If you have not already please submit a ticket to us with the issue that you have. Including any d [..]
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6:11 pm, June 26, 2016
Quote:
Originally Posted by Baldr
Hey there! I went ahead and responded to your other post in the bug report thread. Please go ahead and respond there if you have any que [..]
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6:11 pm, June 26, 2016
Quote:
Originally Posted by Baldr
Hey there! Sometimes rankings are slow to calculate and refresh does lag out sometimes. However your ranking matters most when the month [..]
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8:11 am, June 20, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you already submitted a ticket with us. If you were hacked we will get your account back to where it was bef [..]
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8:11 am, June 20, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to see that you are having issues. First I would check to make sure that your video card drivers are up to date. If tha [..]
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8:11 am, June 18, 2016
Quote:
Originally Posted by Baldr
Good Morning! If you are having issues creating a ticket you can email support directly at support@trionworlds.com. make sure to log int [..]
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6:11 pm, June 6, 2016
Quote:
Originally Posted by Baldr
Hey there! Glad to see that you got it working. For future reference here is a good guide to assist you if you run into issues again.htt [..]
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6:11 pm, June 6, 2016
Quote:
Originally Posted by Baldr
Hey there! You cannot have two of the same quests in your inventory. What is happening is that you have a quest in your bag and it gives [..]
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8:11 am, May 29, 2016
Quote:
Originally Posted by Baldr
Hi there! Does the area that you want to place your building have a slope? There are some area's where a slope will not allow a house bu [..]
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6:11 pm, May 23, 2016
Quote:
Originally Posted by Baldr
Hi there! If you would like to report an possible exploit please submit a ticket at the link below once you sign in. https://support.t [..]
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6:11 pm, May 8, 2016
Quote:
Originally Posted by Baldr
Good day! I am sorry that you are having these issues. Please submit a ticket to our customer support with more detail's of your issue a [..]
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6:11 pm, May 1, 2016
Quote:
Originally Posted by Baldr
Hi there! I'm sorry to hear that you are having issues logging in. Please submit a ticket from the link below with as much information a [..]
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6:11 pm, April 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Graid
I have this problem with precisely one of my characters: I cannot switch [..]
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