8:11 am, July 3, 2017
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Originally Posted by BigDataDude
Quote:
Originally Posted by Jerky
On this topic of bans in general is that there is a major flaw in [..]
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8:11 am, June 7, 2017
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Originally Posted by Celestrata Bloodsong
Hi there Chicky,Unfortunately, your account was found in violation of the rules of the game by one of our GMs -- Senior G [..]
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7:11 am, January 21, 2017
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Originally Posted by Celestrata Bloodsong
So we've been aware of the practice described by the OP for years. This is nothing new, and something that happens in any [..]
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7:11 am, December 23, 2016
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Originally Posted by Celestrata Bloodsong
Again, we can't help you with any sort of bans here on the forums. Please discuss your appeal with appeals@trionworlds.co [..]
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5:11 pm, December 21, 2016
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Originally Posted by Hesk
Unfortunately, we are unable to provide any updates on account bans via the forums. If you have additional questions regarding your ban, [..]
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5:11 pm, December 15, 2016
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Originally Posted by Hesk
Hello! Unfortunately, we are unable to discuss account actions on the forums. If you have not done so, please submit an appeal to appeals [..]
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5:11 pm, December 13, 2016
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Originally Posted by Hesk
Hello! For issues with purchases on the incorrect account, please make sure to submit a support ticket at support.trionworlds.com so that [..]
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8:11 am, October 13, 2016
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Originally Posted by Celestrata Bloodsong
Sharing your account is a violation of the game's terms of service, and will lead to the account being banned.
[..]
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8:11 am, September 27, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by TheSirGentleman
I was just talking in whisper and guild chat al [..]
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6:11 pm, August 5, 2016
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Originally Posted by ZamboniChaos
Hey there Vesric! I've reviewed your ticket and it appears your account has been unbanned. When an account is hacked and banned, [..]
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8:11 am, June 8, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Kusanagi
I play on NA and my friend wants to play on the same a [..]
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6:11 pm, May 6, 2016
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Originally Posted by ZamboniChaos
Hey there, sorry for the misunderstanding. I reviewed your account and it appears to have been banned. Since we're not able to as [..]
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6:11 pm, April 9, 2016
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Originally Posted by ZamboniChaos
Unfortunately, we can't assist with ban appeals on the forums. If you wish to continue appealing your ban, you'll need to respond [..]
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7:12 am, February 14, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Vulgaris
The actions they did were not moral. I understand. But [..]
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7:11 am, February 12, 2016
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Originally Posted by Celestrata Bloodsong
Hey Darken, we looked into your account, but it seems the account that you're posting from is not banned. If you were ban [..]
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7:11 am, November 12, 2015
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Originally Posted by Celestrata Bloodsong
Whelp, Aeo was and has been investigated by customer service, and we are honestly not allowed to really discuss those typ [..]
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7:11 am, November 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Whelp, Aeo was and has been investigated by customer service, and we are honestly not allowed to really discuss those typ [..]
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5:11 pm, October 27, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Op, as you put in an appeal, you may notice that your account is now unbanned. Remember: appeals@trionworlds.com is the p [..]
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8:11 am, September 26, 2015
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Originally Posted by TrionBrasse
The problem is that 95%+ of the people banned were banned legitimately.Sadly, they are also clogging the system on the appeals@tri [..]
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8:11 am, September 2, 2015
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Originally Posted by Celestrata
As others have already said, please perform the appeals process if you were incorrectly banned. We can't help you with that particu [..]
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8:11 am, August 21, 2015
Quote:
Originally Posted by Celestrata
It's still allowed. Now that there is no Hackshield it is easier, of course, but the same rules apply. No unattended gameplay, no b [..]
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6:11 pm, July 29, 2015
Quote:
Originally Posted by Celestrata
Guys I've passed this along to our in-house anti-botting team to look into. Some of you who have reported your wrongful ban to me h [..]
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6:11 pm, July 19, 2015
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Originally Posted by Celestrata
Chari, in this case, is right. A great many of you are making assertions as to what we have done with this specific individual. Unf [..]
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6:11 pm, July 10, 2015
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Originally Posted by Celestrata
So, let me just sit down here and work with you guys to figure out exactly why you believe macros are a problem. This wasn't so lou [..]
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8:11 am, July 1, 2015
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Originally Posted by GM Demutig
Appeals are read, and I can assure you a fair amount of investigation goes into them. Just because we don't explain to you all the [..]
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8:11 am, June 19, 2015
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Originally Posted by Scapes
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Originally Posted by talizzar
Thanks for removing the ill gotten goods. Take the next step and st [..]
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8:11 am, June 4, 2015
Quote:
Originally Posted by Scapes
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Originally Posted by Atagi
Yea there are many new bots
These have already been banne [..]
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8:11 am, June 4, 2015
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Originally Posted by Scapes
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Originally Posted by Fiarax
His Nickname its Pureblood, what do we need to do to ban him?
[..]
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8:11 am, May 22, 2015
Quote:
Originally Posted by Scapes
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Originally Posted by Hektixx
http://imgur.com/HZJ8HE4
Our Game Masters have responded [..]
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8:11 am, May 22, 2015
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Originally Posted by Scapes
The decision to delete items socketed with illegitimately-earned gems is final. The alternative is that the involved accounts are perma [..]
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8:11 am, May 22, 2015
Quote:
Originally Posted by Scapes
The decision to delete items socketed with illegitimately-earned gems is final. The alternative is that the involved accounts are perma [..]
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8:11 am, May 18, 2015
UPDATE 2: The North American and European servers are now available. All accounts found to have participated in using this exploit will be reviewed by our Game Masters. Extreme offenders will be perma [..]
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8:11 am, May 18, 2015
Quote:
Originally Posted by Scapes
UPDATE 2: The North American and European servers are now available. All accounts found to have participated in using this exploit will [..]
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8:11 am, April 18, 2015
Quote:
Originally Posted by GM Fasti
Thanks Whirlpool! Can you restart your PC for me and let me know if the issue continues? There may be an issue with the settings.It's [..]
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8:11 am, April 12, 2015
Quote:
Originally Posted by GM Fasti
For anyone who is banned, make sure you send an email to appeals@trionworlds.com as soon as possible. If a mistake was made, we will [..]
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7:11 am, March 26, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Andaldron
asking definitions on live chat can resulting in bans.
W [..]
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7:11 am, March 5, 2015
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Originally Posted by Khrolan
In the interest of being as transparent about this situation as I can I will dispel rumors, provide reasoning behind decisions and ult [..]
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7:11 am, March 4, 2015
Quote:
Originally Posted by Scapes
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Originally Posted by xiah
The first two pictures were taken from another thread posted by someone [..]
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7:11 am, February 25, 2015
Quote:
Originally Posted by GM Fasti
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Originally Posted by Epilogues
Yesterday had fun time with guild fishing raid. Today I came back [..]
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5:11 pm, February 22, 2015
Quote:
Originally Posted by GM Fasti
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Originally Posted by Arcan
Today when i tried to open the game, i got this mensage, "Your a [..]
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7:11 am, January 28, 2015
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Originally Posted by Khrolan
They're probably out in force this morning due to 1400 of the higher level ones getting banned. Bots gonna bot, banhammers gonna ban. [..]
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5:11 pm, January 23, 2015
Quote:
Originally Posted by GM Fasti
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Originally Posted by pawekolo
When i read all the topics about being banned without reason I jus [..]
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7:11 am, January 13, 2015
Quote:
Originally Posted by Scapes
These accounts have been actioned appropriately. Be sure to report such activity directly to our Support Center in the future: http://s [..]
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7:11 am, January 9, 2015
Quote:
Originally Posted by BrandGuru
Error 2003 indicates your account has been banned. Please email appeals@trionworlds.com and a member of the Customer Service team wi [..]
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5:11 pm, December 20, 2014
Quote:
Originally Posted by GM Fasti
If you and your friends are banned, ask them all to send an email to appeals@trionworlds.com from the email address on the account. T [..]
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7:11 am, December 14, 2014
Quote:
Originally Posted by BrandGuru
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Originally Posted by serbal1
i am banned and the only thing i did is open coin purse in my hous [..]
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5:11 pm, December 11, 2014
Quote:
Originally Posted by GM Fasti
Hey Grumeck! Thanks for the report. I went to get rid of them myself, but it looks like they were already banned.
Jump to [..]
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5:11 pm, November 23, 2014
Quote:
Originally Posted by GM Fasti
If you sent your appeal email from the email on the account that was banned, the appeals team will respond as soon as possible. There [..]
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7:11 am, November 19, 2014
Quote:
Originally Posted by Scapes
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Originally Posted by MENT
This guys should be banned.Carts should be transparent and pass through [..]
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7:11 am, November 17, 2014
Quote:
Originally Posted by Scapes
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Originally Posted by NuncaGanoElQuini6
we not sure if Trion will remove all new gains. They are p2 [..]
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7:11 am, October 31, 2014
Quote:
Originally Posted by Scapes
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Originally Posted by LustAndSinz
Well me and a raid of 15+ people were fishing in the ocean, fishi [..]
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7:11 am, October 31, 2014
Quote:
Originally Posted by Scapes
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Originally Posted by Dejan
Scott spilled the beans: http://i.imgur.com/Bw1TGYF.png http://www.re [..]
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7:11 am, October 30, 2014
Quote:
Originally Posted by GM Fasti
We don't have a specific estimate to provide, but the appeals team is working to investigate every case as soon as possible. There i [..]
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5:11 pm, October 29, 2014
Quote:
Originally Posted by GM Fasti
There's no need to submit a ticket here if your account was banned. Please wait for the appeals team to respond to your specific tick [..]
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12:07 pm, October 28, 2014
As players in-game just saw, we've announced that 10,000 accounts where third-party botting, hacking, or spamming software use was detected have now been banned. This is in addition to the 7,000 accou [..]
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