6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
Hey everyone, these bans have been reversed. If you still have problems logging in, log out of glyph completely, and restart it. We are [..]
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6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
We have reversed these incorrect bans, but if you still cant login please log out completely and restart glyph. Sorry for the trouble e [..]
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6:11 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings adventurers,We're investigating the connection issues now and will post regular updates until it is resolved.Thank you
[..]
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8:11 am, April 5, 2018
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Kalab
I wonder if this is specific to Archeage or it targets all TRION games.
[..]
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8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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8:11 am, March 28, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We have been mitigating a slew of DDoS attacks. There have been a number of disconnects, most of which occur during th [..]
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7:11 am, February 27, 2018
Quote:
Originally Posted by Muzzy
No DDoS occurring at this time. If you are experience major connection issues, potentially reach out to support to see if they have a wa [..]
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7:11 am, February 15, 2018
The sordid romantic affair of Prince Yateo and Princess Greeniette continues, complete with evil quadruplets and plenty of sweet rewards!
To express her love for Prince Yateo on their anniversary, [..]
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7:11 am, February 15, 2018
Quote:
Originally Posted by Muzzy
The sordid romantic affair of Prince Yateo and Princess Greeniette continues, complete with evil quadruplets and plenty of sweet rewards [..]
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7:11 am, February 1, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Raul
5 Bound Worker’s Compensation: 100 with no coold [..]
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7:11 am, December 22, 2017
Quote:
Originally Posted by Fasti
This does sound like an issue that pops up when you can't connect to the auth server, but the server population looks healthy. We'll kee [..]
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7:11 am, December 20, 2017
Quote:
Originally Posted by Muzzy
Hi all,There are no updates, as everything is continuing much the same as it has been. Any new efforts we may be trying shouldn't really [..]
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5:11 pm, December 18, 2017
Quote:
Originally Posted by Tinen
Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating.
Jump t [..]
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7:11 am, December 14, 2017
Quote:
Originally Posted by Muzzy
We haven't forgotten about this, but there is a lot going on right now. I have spoken to the team every day about the compensation packs [..]
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5:11 pm, December 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pulch
WHATS THIS about our personal info in jeopardy of being breached???????
[..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Muzzy
Hi there, As I've confirmed in the connectivity thread that there is no reason to be concerned about the safety of personal information. [..]
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7:11 am, December 4, 2017
Quote:
Originally Posted by Tinen
Okay, the queue should be gone at this point. If you're still in the queue, drop out and reconnect and you should get in immediately.
[..]
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7:11 am, November 23, 2017
Hello Adventurers,
There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the DDoS: Should it continue, our team will remain vigilant and mai [..]
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7:11 am, November 23, 2017
Hello Adventurers,
The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with different tactics. We are still working with the ISPs to help in any [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the D [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with diff [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Muzzy
Hi all,I've made a mistake - I accidentally removed the connectivity thread. This was not malicious. I just removed the wrong thread.I'v [..]
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7:11 am, November 17, 2017
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Associate Producer - Sera "Celestrata" Brennan
Localization Guru - Kendal "Quillodon" White
Hey Adventurers,
Thi [..]
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7:11 am, November 17, 2017
Quote:
Originally Posted by Muzzy
Hosts:Community Manager - Joe "TheBlueMuzzy" BrognoAssociate Producer - Sera "Celestrata" BrennanLocalization Guru - [..]
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7:11 am, November 16, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-IssuesThis is the current issue. Please be sure to follow along here.
Jump to [..]
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7:11 am, November 16, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues If there are ever any server issues, please stop in this area of the forums to inf [..]
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5:11 pm, November 15, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Enigmatic
ISPs don't just hop on it until there are many more than 1 of [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues < in regards to today's difficulty with connectivity
Jump to pos [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
We continue to see DDoS attacks. As stated previously, we expected this to occur throughout the day. Updates will continue to appear her [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues This is already something we are aware of and have been reporting on all day.
[..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues This is something we've been aware of and reporting on all day. Keep up to date wi [..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Hey folks - we're investigating the connection issues with Aranzeb currently, which is unrelated to the maintenance tomorrow morning.
[..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Looks like things are clearing up, and we can see players logging back in once again. We'll keep an eye on things overnight, but it look [..]
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6:11 pm, October 24, 2017
Quote:
Originally Posted by Tinen
Hey folks, just wanted to give you an update here real quick. Our network team has identified an issue and are working to resolve it cur [..]
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8:11 am, October 10, 2017
Quote:
Originally Posted by Muzzy
Yo Edwardo,We don't have a plan yet to share with the players regarding transfers. I honestly don't know if the ideas you've stated woul [..]
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6:11 pm, October 8, 2017
Quote:
Originally Posted by GM Digna
Hi there!I'm sorry to hear you're having trouble with staying connected to the game. If you would, try the troubleshooting steps list [..]
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6:11 pm, October 8, 2017
Quote:
Originally Posted by GM Digna
Hi guys!This doesn't sound like fun; to be zooming along and suddenly crash.If you would, I'd like you to rule out the video drivers [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should now be resolved (we had a networking issue separate from the downtime). If you continue having problems connecti [..]
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8:11 am, July 13, 2017
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Obwlix
EU are not fine!Server: LeviathanGame unplayable because of 5 mins and [..]
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8:11 am, July 11, 2017
Quote:
Originally Posted by Muzzy
I'm telling you how to get what you want. This is how it works. Just because you don't agree, doesn't make it not true. My personal view [..]
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8:11 am, July 6, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Morvael
Well, all of you seem to have done something.I just made my firs [..]
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8:11 am, July 6, 2017
Quote:
Originally Posted by Celestrata Bloodsong
One more update -- it looks things are back to normal. The network team will continue to monitor the servers, of course, [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Meridian
Tough break. What did you do?
Our GMs cau [..]
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8:11 am, June 29, 2017
Hi Everyone,
Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.
We're planning the fix at Midnight UTC today! No restart or disconnect necessary, but [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Muzzy
Hi Everyone,Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.We're planning the fix [..]
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8:11 am, June 28, 2017
Quote:
Originally Posted by Hesk
Hello! I've confirmed your ticket is in the queue to be answered, and we will address it as soon as we are able.
Jump to post. [..]
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8:11 am, June 23, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Praedyth
I got a new graphics card just the other week...is it possible [..]
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6:11 pm, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there,With antivirus software there's always a risk of a false-positive after an update. Software updates to game code, or installers [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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6:11 pm, June 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Ember, we're aware of this error and the staff is working to get the server back online for everyone. You can keep an [..]
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8:11 am, June 3, 2017
Our final week of Erenor Eternal coverage is here, Adventurers! After this week, we’re full steam ahead in launching Erenor Eternal on June 7, and we can’t wait to see you there!
[..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, June 3, 2017
Quote:
Originally Posted by Morgana
Our final week of Erenor Eternal coverage is here, Adventurers! After this week, we’re full steam ahead in launching Erenor [..]
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8:11 am, May 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! If you're seeing this error but can't connect to our website to submit a ticket, you can also contact our CS team b [..]
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8:11 am, May 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry for the wait. Our CS team will respond as soon as they take care of the tickets in front of yours! In the me [..]
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8:11 am, April 19, 2017
ArcheAge Version 3.0 Patch Notes -- April Update
The following release notes contain information about the ArcheAge April Update!General ChangesReduced the Guardian boss in Heart of Ayanad, but increa [..]
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8:11 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- April UpdateThe following release notes contain information about the ArcheAge April [..]
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8:11 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, wanted to drop by for an update on this.Right now, there isn't much new news to share, sadly. The team has cont [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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8:11 am, April 13, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that this issue can be investigated by our Customer Service team.
[..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Concours «Folie des points d'artisanat» d'ArcheAge® Règlement officiel et Conditio [..]
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5:11 pm, March 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Which servers are you attempting to log into? Your account is flagged as a Fresh Start account, which means you're onl [..]
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7:11 am, March 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you trying to log into a Legacy server by any chance? It appears your account is flagged as Fresh Start, so you'll [..]
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7:11 am, March 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. If you've already tried basic network troubleshooting, could you updat [..]
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7:11 am, February 10, 2017
Quote:
Originally Posted by ZamboniChaos
If you're trying to connect to our EU servers, they're currently experiencing some problems. Our team is investigating now!
[..]
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5:11 pm, February 9, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Delaque
That's the thing though People at Trion say they play but majori [..]
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7:11 am, February 4, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Kadbra
Update --I have received no communication other than the initial [..]
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7:11 am, February 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already created a support ticket, so our CS team will review it as soon as they can!
Jump to [..]
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7:11 am, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having trouble. My first suggestion would be to review the following support articles and try the [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article if you're still having problems. Keep in mind our NA servers are currently off [..]
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5:11 pm, January 24, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a support ticket at support.trionworlds.com, so that our Tech Support team can troubleshoot this with y [..]
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7:11 am, January 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already attempted basic network troubleshooting, submit a ticket and provide our CS team with your network t [..]
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7:11 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your account was flagged as Legacy, so this system is working as intended. I'm not sure why this wasn't ha [..]
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5:11 pm, January 17, 2017
Quote:
Originally Posted by Hesk
Hello! In almost all cases, these are not actual disconnects from a GM, but other errors which are providing incorrect messaging. At this [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having connection issues! I'd check out these troubleshooting steps and see if they help. If not, [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by notme33
Request #805079
Thanks! If you could, please update [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
9:48 PM PST Update: We're looking into reports from some players that they are disconnected at 100% on loading screens wh [..]
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7:11 am, January 1, 2017
Quote:
Originally Posted by Carthax
Since you've already submitted a ticket, the last thing I would suggest is disabling your firewall or anti-virus. While the trace rout [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as a Legacy account. This means you won't be able to log into Fr [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 29. Here's where we are at for today: --Ven [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 27. Here's where we are at for today:--Yesterday [..]
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5:11 pm, December 27, 2016
Quote:
Originally Posted by Hesk
I can confirm that all EU servers are currently up and running; if you have difficulty connecting to one or more, please let us know!
[..]
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7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 26. (Merry Kwanzaa today too!)Here's where we ar [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 25. (Merry Christmas Day and Happy First Day of [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by kueklol
I haven't heard of any grace period working for ANYONE [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by Morgana
9:55 PM: The login server maintenance is now complete, and we are letting new connections back into the game. We are continuing to mon [..]
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5:11 pm, December 21, 2016
Quote:
Originally Posted by Hesk
For any issues with being unable to connect, please submit a support ticket at support.trionworlds.com so that our Tech Support team can [..]
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5:11 pm, December 21, 2016
Quote:
Originally Posted by Hesk
For any connection issues, whether to specific servers or regions, or in general, please submit a support ticket at support.trionworlds.c [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Your account was flagged as a legacy account on Dec. 10th, when you created the character Forna on the Kyrios server. While the ch [..]
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7:11 am, December 20, 2016
Patch NotesArcheAge Game Login Service: New optimization put in place aimed at improvement in login flow stability. NA has a disproportionately large number of users using ping-assist type services, [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Here's where we are at for today:--Overnight, the team continued to keep an eye on the service and continued to make sure it was running [..]
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7:11 am, December 18, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Lortayn
@Celestrata I appreciate the update, even if there is n [..]
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7:11 am, December 18, 2016
Quote:
Originally Posted by Celestrata Bloodsong
3:30 PM PST Update: As the NA servers have remained mostly stable, we've continued to increase capacity over their normal [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day all! Welcome to the State of the Game update thread for December 16.Here's where we are at for today:--Overnight [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,On Saturday, December 17, we will be restarting the Prophecy server at 5:00 AM UTC in order to appl [..]
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