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Celestrata Bloodsong: question about the spy program

7:11 am, March 11, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Anselmo I usually let archeage open when i do other stuff like [..] View

Celestrata Bloodsong: Patch 2.5 Livestream

7:11 am, January 16, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Luniliel Okay let see from a player view then ! Additional Arc [..] View

Celestrata: Confirmation: Trion's stance on same-computer multiboxing

8:11 am, August 21, 2015 Quote: Originally Posted by Celestrata It's still allowed. Now that there is no Hackshield it is easier, of course, but the same rules apply. No unattended gameplay, no b [..] View

ArcheAge Version 1.7 Build 6.8 Patch Notes

8:11 am, August 20, 2015 Greetings Adventurers! Below are the ArcheAge patch notes for our latest update to the Devouring Depths. This update adds in the previewed Blue Salt Festival, re-awakens the flames of the Red Dragon, [..] View

Celestrata: ArcheAge Version 1.7 Build 6.8 Patch Notes

8:11 am, August 20, 2015 Quote: Originally Posted by Celestrata Greetings Adventurers! Below are the ArcheAge patch notes for our latest update to the Devouring Depths. This update adds in the p [..] View

Celestrata: Hackshield replaced by gameguard - finally multiple clients?

8:11 am, August 19, 2015 Quote: Originally Posted by Celestrata Quote: Originally Posted by MCBOB Hey mods...you have the time to move this thead out of the public e [..] View

Celestrata: Can't log into live since update

6:11 pm, August 18, 2015 Quote: Originally Posted by Celestrata It may be because the PTS files have disabled HackShield and GameGuard, while the live servers still have HackShield running. This [..] View

Celestrata: PTS Downtime & Update: 8/17/15 at 5:00 PDT (-7 GMT)

8:11 am, August 18, 2015 Quote: Originally Posted by Celestrata Greetings Adventurers! The Public Test Server will be unavailable today starting at 5:00 PDT (-7 GMT) as we update the server to o [..] View

Celestrata: ArcheAge EU Update: 7/30/15 at 1:00 AM GMT (PDT+7)

8:11 am, July 29, 2015 Quote: Originally Posted by Celestrata Adventurers, The European ArcheAge servers will be unavailable at 1:00 AM GMT (PDT+7) on Thursday, July 30 for a scheduled update. [..] View

Celestrata: ArcheAge NA Update: 7/29/15 at 8:00 AM PDT (GMT-7)

8:11 am, July 29, 2015 Quote: Originally Posted by Celestrata Adventurers, The North American ArcheAge servers will be unavailable at 8:00 AM PDT (GMT-7) on Wednesday, July 29 for a scheduled [..] View

Fasti: Game crashes to desktop

6:11 pm, May 16, 2015 Quote: Originally Posted by Fasti Quote: Originally Posted by Kicek Game crashes to desktop every few minutes and opens hackshield troublesh [..] View

GM Fasti: Splash Screen

6:11 pm, May 3, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by thinice So before the patch I could log onto the game with out problem, now [..] View

Scapes: Can NOT log on anymore.

8:11 am, May 1, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by AaronJBrown So hey guys, I'm having a problem with the game as I see it is co [..] View

GM Fasti: Game does not launch but brings up Korean webpage

6:11 pm, April 12, 2015 Quote: Originally Posted by GM Fasti If that doesn't work for you, the error is a Hackshield error, so try the steps on this article to get it resolved.Usually, adding th [..] View

GM Fasti: Wont Play

6:11 pm, April 11, 2015 Quote: Originally Posted by GM Fasti Hey there, taking the steps to resolve Hackshield troubleshooting should get you up and running. If you use a firewall or antivirus [..] View

GM Fasti: I can not play more than 15 seconds

6:11 pm, April 5, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Whitebee i tried all you said but it does not work What you'r [..] View

GM Fasti: Hackshield issue

5:11 pm, March 27, 2015 Quote: Originally Posted by GM Fasti We have a thread regarding Hackshield issues that shows multiple steps used to help get players up and running. Also, there was an is [..] View

GM Fasti: Hackshield??

5:11 pm, March 27, 2015 Quote: Originally Posted by GM Fasti If your issue is with Hackshield, follow the steps listed on this thread, even if you tried them before. There was an issue preventin [..] View

GM Fasti: Redirected to Korean AA site?

5:11 pm, March 26, 2015 Quote: Originally Posted by GM Fasti Hey there,That page is the Korean language version of our Hackshield troubleshooting article.If you're not able to get the game up an [..] View

GM Fasti: Tech Help

5:11 pm, March 25, 2015 Quote: Originally Posted by GM Fasti If you're having trouble with Hackshield, post in this thread for me so we can track these issues. Also, there are steps on that thre [..] View

GM Fasti: Trying to run Archeage as Admin, sends me to a Korean Archeage page.

5:11 pm, March 22, 2015 Quote: Originally Posted by GM Fasti That page indicates an issue with Hackshield. Follow these steps for me. Also, add the full Glyph folder to your antivirus exceptions [..] View

GM Fasti: The game refuses to lunch

5:11 pm, March 21, 2015 Quote: Originally Posted by GM Fasti Can you provide some detail regarding what happens when you try to launch the game? Is there an error message? If so, what is that er [..] View

GM Fasti: Hackshield Pro won't let me get to ArcheAge

5:11 pm, March 15, 2015 Quote: Originally Posted by GM Fasti Hey there,You've mentioned doing everything we've requested, but I am not sure what specific steps you've taken. I wasn't able to fin [..] View

GM Fasti: Crash at green splash

5:11 pm, March 13, 2015 Quote: Originally Posted by GM Fasti If the computer was provided by your school, it's likely got restrictions on the kind of software that can be installed. It's likely [..] View

GM Fasti: Constant crashing due to hackshield

5:11 pm, March 12, 2015 Quote: Originally Posted by GM Fasti Make sure you have tried all of our Hackshield troubleshooting steps.Also, just to be safe, try our general crashing troubleshooting. [..] View

GM Fasti: Disconnections since 10.3. (1.7 patch)

5:11 pm, March 11, 2015 Quote: Originally Posted by GM Fasti Hey there Orio, Just to make sure I fully understand your issue, can you clarify if you're disconnecting from the game while playing [..] View

GM Fasti: hack shield crash

7:11 am, March 11, 2015 Quote: Originally Posted by GM Fasti If the troubleshooting steps on our Hackshield article haven't resolved the issue for you, there are still other steps to try.The bes [..] View

GM Fasti: Getting kicked to a random webpage.

5:11 pm, March 4, 2015 Quote: Originally Posted by GM Fasti What is the URL of the site you are being directed to? Make sure that you open any security software on your PC (including Microsoft [..] View

GM Fasti: Hackshield Issue when pressing play on Archeage through Glyph

5:11 pm, February 25, 2015 Quote: Originally Posted by GM Fasti What antivirus program do you use? What version of Windows? Make sure the antivirus program is active, as disabling it will not resol [..] View

GM Fasti: Stuck on green splash screen

5:11 pm, February 21, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Angelofdestiny Since the recent update I had to reinstall the game and then [..] View

GM Fasti: Game crash on startup and a pop up from Korean Archeage site appears

5:11 pm, February 20, 2015 Quote: Originally Posted by GM Fasti The error with the Korean language pop up is a Hackshield error. Try our Hackshield troubleshooting steps. Also, try these steps as [..] View

GM Fasti: Hackshield & Geforce Experience

5:11 pm, February 12, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by blackhole I was downloading a driver update. Thanks! I will p [..] View

Scapes: IS hackshield issued out by Korean government as mandatory ??

7:11 am, February 5, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by Haxel0rd that Hackshield actually is a "Rootkit" No, Ha [..] View

GM Fasti: Since today i cant load the game anymore ?!

5:11 pm, February 4, 2015 Quote: Originally Posted by GM Fasti Here are the steps to try. Looks like that page is still pointing to our old support site. Sorry about that!If you don't have Firefox [..] View

GM Hummingbird: "Oops. Page you were looking for doesn't exist"???

7:11 am, February 3, 2015 Quote: Originally Posted by GM Hummingbird Quote: Originally Posted by emperorhando I login to Gyph normally, when I click play button, new [..] View

GM Fasti: Problem Logging in

5:11 pm, January 29, 2015 Quote: Originally Posted by GM Fasti First up, try our Hackshield troubleshooting steps. If that doesn't resolve the issue for you, give these steps a try. Thanks! [..] View

GM Fasti: Glyph Crashes, Redirected to Korean FAQ

5:11 pm, January 24, 2015 Quote: Originally Posted by GM Fasti That page is for Hackshield troubleshooting. Make sure to do those steps, posted here in English.In addition, make sure to check for [..] View

GM Fasti: Nothing happens when pressing the play button for archeage

5:11 pm, January 18, 2015 Quote: Originally Posted by GM Fasti Give our Hackshield troubleshooting steps a try for me. When that is done, check for any updates you may have available for any antiv [..] View

GM Fasti: Hshield...

5:11 pm, January 17, 2015 Quote: Originally Posted by GM Fasti For those who are looking for general Hackshield troubleshooting steps, you can find them here on the support site. Sempro, if you a [..] View

BrandGuru: trouble loading archeage

5:11 pm, January 12, 2015 Quote: Originally Posted by BrandGuru It sounds like you're having problem when Hackshield loads. For some troubleshooting tips, check out: https://trionworlds.zendesk.co [..] View

GM Fasti: Game doesn't work.

5:11 pm, January 9, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Banni I have a ticket that I made when I was making a purchase, which is st [..] View

GM Fasti: game doesnt start..

5:11 pm, December 18, 2014 Quote: Originally Posted by GM Fasti Go ahead and run through these Hackshield troubleshooting steps. Instead of adding just the executable files to your exceptions list, [..] View

GM Fasti: Archeage not loading, again...

5:11 pm, December 5, 2014 Quote: Originally Posted by GM Fasti Hey there! DO you use Avast antivirus, by any chance? If so, go ahead and check for any updates that might be available. If not, make [..] View

BrandGuru: ArcheAge won't load

7:11 am, December 5, 2014 Quote: Originally Posted by BrandGuru If you're having problems with Hackshield, please review the following article: Hackshield TroubleshootingEscalation instructions ar [..] View

GM Fasti: Game keeps crashing after hackshield and initial loading screen.

5:11 pm, December 4, 2014 Quote: Originally Posted by GM Fasti Where do you have Glyph and ArcheAge installed on your PCs?If you haven't, make sure to submit a ticket and attach your Hackshield lo [..] View

GM Fasti: Problems Click Play on the Glyph

5:11 pm, November 30, 2014 Quote: Originally Posted by GM Fasti If nothing happens when you click Play, it might be related to Hackshield. Go ahead and try the troubleshooting steps on this article [..] View

GM Fasti: Screen green and closed, HELP-ME PLEASE !!

5:11 pm, November 30, 2014 Quote: Originally Posted by GM Fasti Go ahead and check your support ticket for an update. Make sure you have done all of these steps, then update that ticket with your H [..] View

GM Fasti: Why do I keep getting Korean websites for errors

5:11 pm, November 29, 2014 Quote: Originally Posted by GM Fasti That's a Hackshield error directing to the wrong page. Sorry about that! If you follow the steps on this article you should be able t [..] View

GM Hummingbird: game not loading

7:11 am, November 28, 2014 Quote: Originally Posted by GM Hummingbird Hey guys, Have you tried these troubleshooting steps yet? If those don't work, let us know what you've tried so far! [..] View

GM Fasti: hackshield issues

5:11 pm, November 26, 2014 Quote: Originally Posted by GM Fasti If you're having Hackshield trouble, make sure to go through all of these steps. To be safe, you may want to add the full folders fo [..] View

GM Fasti: HackShield

5:11 pm, November 22, 2014 Quote: Originally Posted by GM Fasti Hey Fawkeye!I posted these steps in another thread, but think they might help in your case as well.Go ahead and try the steps listed [..] View

GM Hummingbird: Failing to load game data?

7:11 am, November 21, 2014 Quote: Originally Posted by GM Hummingbird Hi there! Go ahead and try these troubleshooting steps, they should resolve the Hackshield issue you're experiencing. [..] View

Scapes: Trion closing all threads about hackshield

7:11 am, November 15, 2014 Quote: Originally Posted by Scapes The thread you're referencing was closed because the response fully addresses the topic: http://forums.archeagegame.com/showt...=1#pos [..] View

GM Fasti: Crash to Desktop every Minute

5:11 pm, November 14, 2014 Quote: Originally Posted by GM Fasti Hey there Nemorov!Try the steps you haven't already done from this article on crashing issues.The step in there to minimize backgroun [..] View

ArcheAge Updating to Version 1.2 Build 4.15

7:11 am, November 14, 2014 Adventurers, ArcheAge is updating to Version 1.2 Build 4.15! The patch notes can be found below. Quote: Originally Posted by Scapes AURORIA * The Auroria siege schedul [..] View

ArcheAge Version 1.2 Build 4.15: Patch Notes

7:11 am, November 14, 2014 AURORIA * The Auroria siege schedule has been changed to start sooner! * Sieges tokens will be listed on the Auction House every three weeks at 2:30 PM PST / 10:30 PM GMT followed by the siege declara [..] View

Scapes: ArcheAge Version 1.2 Build 4.15: Patch Notes

7:11 am, November 14, 2014 Quote: Originally Posted by Scapes AURORIA* The Auroria siege schedule has been changed to start sooner!* Sieges tokens will be listed on the Auction House every three we [..] View

GM Fasti: Directed to Korean error page before hackshield even starts loading

5:11 pm, November 13, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Linda Shors Since the latest post-Auroria update (it patched yesterday), I [..] View

GM Hummingbird: I get disconnected after 30 seconds

5:11 pm, November 10, 2014 Quote: Originally Posted by GM Hummingbird Quote: Originally Posted by Darshu I tried Google and found a lot of post but none with a solutio [..] View

GM Hummingbird: Stuck at green splash loading poem

7:11 am, November 7, 2014 Quote: Originally Posted by GM Hummingbird Hey there, The error you're getting is generally caused by an issue with Hackshield. I would suggest trying these troubleshoo [..] View

GM Hummingbird: ArcheAge NA Maintenance: 11/5/14 at 4:35 AM PST (GMT-8)

7:11 am, November 6, 2014 Quote: Originally Posted by GM Hummingbird Quote: Originally Posted by artist Is that why when I try to launch Glyph it comes up with some f [..] View

GM Fasti: Launcher keeps crashing after new update?

7:11 am, November 6, 2014 Quote: Originally Posted by GM Fasti Hey there! I want to try to get this sorted out for you as soon as possible, so there are a few steps that work for most Hackshield [..] View

GM Hummingbird: Cannot launch archeage

7:11 am, November 6, 2014 Quote: Originally Posted by GM Hummingbird Quote: Originally Posted by Allium I too am having issues since the patch - tried all the delete [..] View

ArcheAge Version 1.2 Build 4.14: Patch Notes

7:11 am, November 4, 2014 AURORIA * Explore six new lands: Nuimari, Heedmar, Marcala, Calmlands, Exeloch, and Sungold Fields. * Be the first to claim Archeum Lodestones in Marcala, Calmlands, Heedmar, and Nuimari, each availab [..] View

GM Fasti: Can't start the game

5:11 pm, November 2, 2014 Quote: Originally Posted by GM Fasti Hey! I'd like to help get you squared away as soon as possible, but I could use some additional info. You said you were able to play [..] View

GM Fasti: Unable to start game in DX9 mode

5:11 pm, November 2, 2014 Quote: Originally Posted by GM Fasti That sounds like a Hackshield issue, but just to be sure, can you install DirectX 9 onto your PC, even if you have done that before? [..] View

GM Fasti: When Starting ArcheAge game won't start and instead redirects to Korean support page

5:11 pm, October 29, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by KatTan OMG i have the same problem and i tried everything...EVERYTHING an i [..] View

Forums

GM Fasti: Hackshield Pro won't let me get to ArcheAge

Mar 15, 2015, 5:19 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1556938#post1556938" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: Constant crashing due to hackshield

Mar 12, 2015, 5:40 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1552410#post1552410" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: Hackshield Issue when pressing play on Archeage through Glyph

Feb 25, 2015, 5:27 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1518829#post1518829" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: Hackshield & Geforce Experience

Feb 12, 2015, 5:13 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1489025#post1489025" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

Scapes: IS hackshield issued out by Korean government as mandatory ??

Feb 5, 2015, 7:28 am Quote: Originally Posted by Scapes <a href="http://forums.archeagegame.com/showthread.php?p=1467044#post1467044" rel="nofollow"><img src="http://forums.archeagegame.com/images/butt[..] View

GM Fasti: Game keeps crashing after hackshield and initial loading screen.

Dec 4, 2014, 5:22 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1292690#post1292690" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: hackshield issues

Dec 1, 2014, 8:28 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1214346#post1214346" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

Scapes: Trion closing all threads about hackshield

Nov 29, 2014, 9:09 am Quote: Originally Posted by Scapes <a href="http://forums.archeagegame.com/showthread.php?p=1140805#post1140805" rel="nofollow"><img src="http://forums.archeagegame.com/images/butt[..] View

GM Fasti: HackShield

Nov 29, 2014, 7:49 am Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1191843#post1191843" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: Directed to Korean error page before hackshield even starts loading

Nov 28, 2014, 7:15 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1129389#post1129389" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

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