8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone! The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 18th April for weekly maintenance and schedul [..]
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6:11 pm, April 7, 2018
Hello Adventurers,
We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preventing some players from accessing their characters in these serv [..]
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6:11 pm, April 7, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preven [..]
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6:11 pm, April 5, 2018
Quote:
Originally Posted by Fasti
Greetings adventurers,We're investigating the connection issues now and will post regular updates until it is resolved.Thank you
[..]
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7:12 am, March 14, 2018
Quote:
Originally Posted by Tinen
Sorry about that folks - there's been a couple of network issues, which we've been jumping to resolve as quickly as possible. Things sho [..]
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7:11 am, March 1, 2018
Quote:
Originally Posted by Muzzy
You will not be told if any action has been taken on your reports. Action against someone else's account is only very rarely made public [..]
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7:11 am, February 27, 2018
Quote:
Originally Posted by Muzzy
No DDoS occurring at this time. If you are experience major connection issues, potentially reach out to support to see if they have a wa [..]
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7:11 am, February 3, 2018
Quote:
Originally Posted by Muzzy
This post has spawned a lot of conversation around the topic of exploits, especially surrounding Levi. One of those posts ( http://forum [..]
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7:11 am, February 3, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,I brought this up with the team and Khrolan was able to take some time to read and respond. These are answers directly [..]
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7:11 am, February 1, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Raul
5 Bound Worker’s Compensation: 100 with no coold [..]
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7:11 am, February 1, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Sure, I can try to clarify this separation between publisher and developer a bit more. When it comes to changes in the g [..]
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7:11 am, January 28, 2018
Quote:
Originally Posted by Fasti
Hey folks,If you've received any sort of punishment for in game behavior email appeals@trionworlds.com. We cannot fix those issues via t [..]
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7:11 am, January 14, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Liq
Please some info, when serv login will be working.
It&am [..]
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7:11 am, January 14, 2018
Quote:
Originally Posted by BreakfastNinja
Hey there everyone! The team was able to get the EU auth servers restarted and you should be able to log in! Sorry for the trou [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Fasti
Greetings,Our team is currently working to resolve the issue preventing players from accessing NA servers. We'll post regular updates un [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Baldr
Everything is looking good now! You should have no issues logging in now. Thank you for your patience during the restart.
Jum [..]
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7:11 am, December 21, 2017
Quote:
Originally Posted by Muzzy
Hi inabaSunshine,Sounds like you are experiencing issues outside of this original problem - Thunderwing came back up at 2:03 PM PST (~5 [..]
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7:11 am, December 20, 2017
Quote:
Originally Posted by Muzzy
Hi all,There are no updates, as everything is continuing much the same as it has been. Any new efforts we may be trying shouldn't really [..]
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7:11 am, December 19, 2017
Quote:
Originally Posted by Muzzy
Hello all,It was originally announced with 1.5, but that was updated to double all the time. (though different things granted at differe [..]
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5:11 pm, December 18, 2017
Quote:
Originally Posted by Tinen
Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating.
Jump t [..]
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7:11 am, December 16, 2017
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Associate Producer - Sera "Celestrata" Brennan
Good Day Adventurers,
This week we'll be going over the patch notes: http:// [..]
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7:11 am, December 15, 2017
Quote:
Originally Posted by Muzzy
Hey all, I was sure to put this topic into my report this past week. Please do consider looking up other threads that exist before creat [..]
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5:11 pm, December 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pulch
WHATS THIS about our personal info in jeopardy of being breached???????
[..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by luniz
another error is that it says bait worms are increased, t [..]
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7:11 am, December 3, 2017
Quote:
Originally Posted by Tinen
Greetings, testers!We will be bringing the PTS down to apply an updated 4.0 build on Saturday December 2nd at 1 PM PST (9 PM UTC). Expec [..]
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7:11 am, December 1, 2017
Quote:
Originally Posted by Tinen
Greetings, testers!I've compiled a list of known issues with the 4.0 build that is available for testing on PTS. This list will be updat [..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Tinen
Update: The team is continuing to work overnight directly with the XL team in order to ensure that PTS is brought back online with as fe [..]
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7:11 am, November 23, 2017
Hello Adventurers,
There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the DDoS: Should it continue, our team will remain vigilant and mai [..]
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7:11 am, November 23, 2017
Hello Adventurers,
The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with different tactics. We are still working with the ISPs to help in any [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the D [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with diff [..]
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7:11 am, November 21, 2017
Hello Adventurers,
As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made XL aware of this, and both XL and Trion promptly began working [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made [..]
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7:11 am, November 17, 2017
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Associate Producer - Sera "Celestrata" Brennan
Localization Guru - Kendal "Quillodon" White
Hey Adventurers,
Thi [..]
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7:11 am, November 17, 2017
Quote:
Originally Posted by Muzzy
Hosts:Community Manager - Joe "TheBlueMuzzy" BrognoAssociate Producer - Sera "Celestrata" BrennanLocalization Guru - [..]
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7:11 am, November 16, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-IssuesThis is the current issue. Please be sure to follow along here.
Jump to [..]
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7:11 am, November 16, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues If there are ever any server issues, please stop in this area of the forums to inf [..]
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5:11 pm, November 15, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Enigmatic
ISPs don't just hop on it until there are many more than 1 of [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues < in regards to today's difficulty with connectivity
Jump to pos [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
We continue to see DDoS attacks. As stated previously, we expected this to occur throughout the day. Updates will continue to appear her [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues This is already something we are aware of and have been reporting on all day.
[..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Muzzy
http://forums.archeagegame.com/showt...ctivity-Issues This is something we've been aware of and reporting on all day. Keep up to date wi [..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Hey folks - we're investigating the connection issues with Aranzeb currently, which is unrelated to the maintenance tomorrow morning.
[..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Looks like things are clearing up, and we can see players logging back in once again. We'll keep an eye on things overnight, but it look [..]
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6:11 pm, October 23, 2017
Quote:
Originally Posted by Baldr
Hey there! Thanks for letting us know. We took a look into this and you should have no issues getting to the site now. Please let us kno [..]
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8:11 am, October 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Updates added: Kindled Spirit Powerstone Pet: While using the "Specter Spectacular," skill, the healing increa [..]
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6:11 pm, October 8, 2017
Quote:
Originally Posted by GM Digna
Hi there!I'm sorry to hear you're having trouble with staying connected to the game. If you would, try the troubleshooting steps list [..]
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8:11 am, October 5, 2017
Quote:
Originally Posted by Muzzy
Hey all, the game came back up on time. If you are currently having issues, Please contact Support@trionWorlds.com and create a ticket s [..]
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8:11 am, September 29, 2017
XL Visit & More — September 29th at 1:30 PM PDT (8:30 PM UTC)
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Executive Producer - Merv "Khrolan" Lee Kwai
Pr [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
XL Visit & More — September 29th at 1:30 PM PDT (8:30 PM UTC)Hosts:Community Manager - Joe "TheBlueMuzzy" Br [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
Hi Lamu, This is still something XL is working on. The issue is that, while it may only happen at certain times for you, those same exac [..]
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8:11 am, September 28, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing or lost patron time, please make sure to submit a support ticket at support.trionworlds.com.
[..]
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8:11 am, September 10, 2017
Good evening everyone,
It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of th [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Muzzy
Tears of joy here. So happy that it went as well as it did. We're definitely working on the issues that did show themselves and we'll be [..]
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6:11 pm, September 9, 2017
Quote:
Originally Posted by Muzzy
Bobwinner, we put a cap so that we could make sure we didn't get any crazy issues with overloading the auth process. Once we hit the cap [..]
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6:11 pm, September 9, 2017
Quote:
Originally Posted by Muzzy
Even with these issues, they are all being worked on currently because we have gotten great feedback from players and solid teamwork fro [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 24, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend following these steps, and submitting a ticket at support.trionworlds.com if the issue persists:https://support. [..]
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6:11 pm, August 17, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please try these steps, and submit a support ticket at support.trionworlds.com if these steps do not [..]
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6:11 pm, August 10, 2017
Quote:
Originally Posted by Hesk
Hello! Please review these steps, and submit a support ticket at support.trionworlds.com if you continue having issues. https://support. [..]
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6:11 pm, August 10, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please try these steps, and submit a support ticket at support.trionworlds.com if you still have issu [..]
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8:11 am, August 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already tried these basic troubleshooting steps, please submit a ticket so our CS team can investigate.
[..]
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6:11 pm, August 9, 2017
Quote:
Originally Posted by Hesk
Unfortunately, we no longer offer live chat support. However, you can still report any issues at support.trionworlds.com or by emailing s [..]
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8:11 am, August 3, 2017
Hi adventurers,
There is an issue with the Call of the Daru quest wording, so I thought it might be nice to lay it out here for you.Step 1) Find the Masked Daru in Austera, Marianople, and Diamond Sho [..]
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8:11 am, August 3, 2017
Quote:
Originally Posted by Muzzy
Hi adventurers,There is an issue with the Call of the Daru quest wording, so I thought it might be nice to lay it out here for you.Step [..]
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8:11 am, July 27, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if the issue persists, please submit a support ticket at support.trionworlds.com so that our Tech Supp [..]
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8:11 am, July 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Updates added:Torn Scroll: Farm Cart cannot be used. This item will be repaired in the September Update, and using it wil [..]
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8:11 am, July 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Updates added:The Poisoned Page debuff has been spotted in the game again. This is not an intended debuff for our revion, [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! The issue should be resolved now, but if you have further issues, please make sure to submit a support ticket at support.trionworl [..]
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8:11 am, July 15, 2017
Quote:
Originally Posted by Muzzy
Please be sure to post bug issues in the bug forums. I do not have the technical know how to sort these types of issues out.
[..]
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8:11 am, July 15, 2017
Quote:
Originally Posted by Muzzy
Updates Added:The Player Nation bug is back - PNs are being attacked by Allied Guards again. We are bringing this back into light with X [..]
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8:11 am, July 15, 2017
Quote:
Originally Posted by Muzzy
Stopping in to say that I'm very interested in where this thread goes. I'll be watching, probably not responding right away. Edwardo, fa [..]
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8:11 am, July 14, 2017
Quote:
Originally Posted by Muzzy
Thanks for posting the idea! As you can see, players have already identified some issues with it, but maybe there is some sort of deriva [..]
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8:11 am, July 13, 2017
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Obwlix
EU are not fine!Server: LeviathanGame unplayable because of 5 mins and [..]
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8:11 am, July 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, we're looking to add in the armor back for Loyalty. Amary is seeing if we can get it into this week's marketpla [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DoesntMatter
right with that being said, i can not use glyph period beca [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by Muzzy
There were some issues with NPCs being missing and what not. We fixed much of it, but a full restart will fix the issues in one fell swo [..]
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8:11 am, June 29, 2017
Hi Everyone,
Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.
We're planning the fix at Midnight UTC today! No restart or disconnect necessary, but [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Muzzy
Hi there folks, The Sloth glider issue should now be fixed. Please let me know if you are still having issues purchasing it with your go [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Muzzy
Hi there folks, The Sloth glider issue should now be fixed. Please let me know if you are still having issues purchasing it with your g [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Muzzy
Hi Everyone,Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.We're planning the fix [..]
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6:11 pm, June 23, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey fam, this livestream is going to have some fun stuff in it, but I'm going to do a running update of where we're at on [..]
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8:11 am, June 23, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Praedyth
I got a new graphics card just the other week...is it possible [..]
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8:11 am, June 22, 2017
Quote:
Originally Posted by Muzzy
On Twitch:While I am the first person to agree with you, adamantly, that Twitch is where the gamers are, and thus where the potential ne [..]
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8:11 am, June 21, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend following these steps, and if the issue persists, submitting a support ticket at support.trionworlds.com so that [..]
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6:11 pm, June 19, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend following these steps, and if the issue persists, submitting a ticket at support.trionworlds.com so that our Tec [..]
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8:11 am, June 16, 2017
ArcheAge Erenor Eternal Livestream #5 — June 16 at 1:30 PM PDT (8:30 PM UTC)Hosts:
Executive Producer Merv "Khrolan" Lee Kwai
Localization Tester Sophie "Socke" Pickens
S [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by Muzzy
ArcheAge Erenor Eternal Livestream #5 — June 16 at 1:30 PM PDT (8:30 PM UTC)Hosts:Executive Producer Merv "Khrolan" [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by ZamboniChaos
If you've attempted a reinstall and are still having issues with this, please make sure you provide our CS team with your Glyph l [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by Muzzy
Totally reasonable Edwardo. Last stream was a celebration, all over the place. This stream is getting down to business.
Jump [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Muzzy
Hi Sourworms, This is something I'll ask about from the team. There were so many players affected by that, that I may have a good argume [..]
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8:11 am, June 11, 2017
Quote:
Originally Posted by Muzzy
Hi there, There is another post that I commented in stating that we are aware of some issues with the boss spawn timers. We're working i [..]
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8:11 am, June 10, 2017
Quote:
Originally Posted by Muzzy
Hi Oreorule,Currently the only game that gets livestreams other than Friday is Atlas Reactor, and that's because I take the time out of [..]
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8:11 am, June 9, 2017
Quote:
Originally Posted by Muzzy
Hi everyone! We received a hotfix build which we're planning to publish to the European AA servers tomorrow. Our apologies for the add [..]
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8:11 am, June 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
This is pretty important for us actually, but we also want to make sure that our full focus is going onto the hotfix and [..]
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8:11 am, June 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Yep! It's a known issue, and we have a bug in for it. Thanks for the report!Known Issues: http://forums.archeagegame.com/ [..]
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8:11 am, June 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Updated with the following additional issues: Players from different player nations can cause damage to the Player Natio [..]
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8:11 am, June 8, 2017
Quote:
Originally Posted by Hesk
Hello! It appears your ticket has received an update; please update the ticket if you have any further issues.
Jump to post...
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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