6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
Hey everyone, these bans have been reversed. If you still have problems logging in, log out of glyph completely, and restart it. We are [..]
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8:11 am, April 2, 2018
Quote:
Originally Posted by Celestrata Bloodsong
One of the problems we have with this particular email send is that we can't contact anyone who opted out of our newslett [..]
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5:11 pm, February 14, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..]
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5:11 pm, February 14, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..]
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5:11 pm, January 24, 2018
Quote:
Originally Posted by BigDataDude
Can you try to run the browser one time in admin mode?If that doesn’t fix it can you try private/incognito mode once?
[..]
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5:11 pm, January 23, 2018
Quote:
Originally Posted by Hesk
Hello! If this issue is still causing problems, please make sure to submit a support ticket at support.trionworlds.com.
Jump t [..]
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7:11 am, January 16, 2018
Quote:
Originally Posted by Trion Socke
Hallo Kurita!Haben uns um das Problem gekümmert, und der Fehler sollte als Teil des Januar-Updates behoben sein. :)
[..]
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7:11 am, January 16, 2018
Quote:
Originally Posted by Trion Socke
Hey Godiva and Kurita!Thanks for the report, we found the issue and fixed it. The appropriate German and French text (both languag [..]
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5:11 pm, January 2, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Mehelenya
I have tried now everything, removed Glpyh, ArcheAge, installe [..]
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7:11 am, December 21, 2017
Quote:
Originally Posted by Muzzy
Hi inabaSunshine,Sounds like you are experiencing issues outside of this original problem - Thunderwing came back up at 2:03 PM PST (~5 [..]
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7:11 am, December 20, 2017
Quote:
Originally Posted by Muzzy
Hi everyone! The European Archeage servers will be unavailable at 2:00 AM UTC (PDT +8) on Wednesday, December 20th for weekly maintenan [..]
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7:11 am, December 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Mahlstrom - offizielle PatchnotesDie folgenden Patchnotes enthalten Information über das neuste Spiele [..]
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7:11 am, December 16, 2017
Quote:
Originally Posted by Trion Socke
Hi Shinki,From our French translator:Merci pour vos retours et commentaires ! Nous venons de corriger ces erreurs dans notre base [..]
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5:11 pm, December 1, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Numanap
I done this before they couldnt solve.I got exhausted coz of the [..]
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7:11 am, November 21, 2017
Hello Adventurers,
As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made XL aware of this, and both XL and Trion promptly began working [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made [..]
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8:11 am, October 28, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and XL finally found one that works! I'll lay out the details be [..]
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8:11 am, October 25, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and we've finally found one that works! I'll lay out the details [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, an [..]
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8:11 am, September 20, 2017
Quote:
Originally Posted by Muzzy
I'll be watching these. I have a bit of advice, or maybe just a suggestion. You have a ton of knowledge and insight. With this, you can [..]
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8:11 am, September 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by sirpeter1946
OMG tnx Trion,this was my 3.moving and this went b [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Muzzy
No problem. I'm running pretty ragged so I messed up that messaging a bunch of times. It's finally correct in the OP. Sorry about that.
[..]
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8:11 am, September 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
An update: We found the cause of the problem -- a set of lines that enabled character block and siege block mistakenly en [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 24, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Jazht
The problem is still present. Even worse.
It would be [..]
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8:11 am, August 19, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid we can't assist with ban appeals on the forums. Please contact our CS team if you wish to continue appealing your ban. [..]
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8:11 am, August 6, 2017
ArcheAge Version 3.5 Patch Notes – The August 2017 Update
The following release notes contain information about our latest monthly update, the July 2017 Update!Heed the Call of the Daru!&am [..]
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8:11 am, August 6, 2017
Quote:
Originally Posted by Muzzy
ArcheAge Version 3.5 Patch Notes – The August 2017 UpdateThe following release notes contain information about our latest mont [..]
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8:11 am, August 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey fam, So as you're reading here, XL does have big plans for upcoming combat changes -- these were the changes that we [..]
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8:11 am, July 28, 2017
Greetings all Adventurers, great and small!
Over the past year, we've seen a lot of discussion among players about the need for server consolidation. The number of players in each server is critical [..]
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8:11 am, July 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.5 Patch Notes – The August 2017 UpdatePlease note, these patch notes are Test Server notes a [..]
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8:11 am, July 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gamepro03
I do want to ask about something specific, and that i [..]
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8:11 am, July 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Darkshinera
yep like alwaysyou ask them for merge reply = don't [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should now be resolved (we had a networking issue separate from the downtime). If you continue having problems connecti [..]
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8:11 am, July 18, 2017
Quote:
Originally Posted by Muzzy
An economy system like this definitely requires working with those on your server to attain maximum efficiency. Meet the demand! I would [..]
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6:11 pm, July 15, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by cbl
i have the same problem, i need helphttp://imgur.com/a/oDA6MMrcbL Ky [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DoesntMatter
right with that being said, i can not use glyph period beca [..]
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6:11 pm, July 4, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by newguy123
you understand that having the ability to see who is the selle [..]
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8:11 am, July 3, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Jerky
On this topic of bans in general is that there is a major flaw in [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Yo Taiver, we're fixing this problem up now. The price is being corrected to 74.90 pounds shortly, and anyone who already [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Franciscothefab
Any particular reason Rum Runner Rapids won't b [..]
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8:11 am, June 23, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Praedyth
I got a new graphics card just the other week...is it possible [..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Muzzy
Hi all,We've done a lot of manual fixing with players to address this issue. If you were not handled manually and are still affected by [..]
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6:11 pm, June 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Okay guys, I just read through all of this thread, and I feel as though we need to make a few points clear:1. As we said [..]
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6:11 pm, June 14, 2017
Quote:
Originally Posted by Fasti
Hey there,While it's not always the case, often it seems that errors in the 2000s indicate something is blocking the authentication of y [..]
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6:11 pm, June 5, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Sayle
When i see post like that i am like does this guy even understand [..]
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6:11 pm, May 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Upon looking into this more deeply, it seems that something may be off with the drop here. I've passed the issue along to [..]
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8:11 am, May 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
6:00 AM UTC Update: We apologize for the long delay, but the problem has been fixed and the servers are back open! Thanks [..]
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6:11 pm, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! A fix for this issue is still in the works, and it hasn't been resolved quite yet. To reiterate, the problem here is s [..]
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6:11 pm, April 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're currently logged into your account in Glyph, please log out and back in if you're still having problems.
[..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
As you are already aware, some of us are having issues log [..]
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6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Celestrata recently posted an update on this issue over in this thread. We're still working to nail down exactly wh [..]
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8:11 am, April 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everybody! We're still looking into this, so we appreciate your patience as our investigation continues.
Jump to p [..]
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6:11 pm, April 6, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by HoleID
Well a beautifull Surprise this morning, my character is fixed, a [..]
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8:11 am, March 30, 2017
Quote:
Originally Posted by Quillodon
Hello Blackrose!So the first step that normally solves these problems is going to your Options -> Game Settings -> Gam [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Jez
Hi. I just tried to add a new payment method to pay for a patron su [..]
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7:11 am, March 25, 2017
The Celestial Kitsu mount is here! Get ready to run headlong into palace or battlefield with a flowing, glowing set of tails, bushy red fur, and agility that few can match. Add it to your Fresh Star [..]
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7:11 am, March 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
The Celestial Kitsu mount is here! Get ready to run headlong into palace or battlefield with a flowing, glowing set of ta [..]
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7:11 am, February 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by galanosgr
any news? zambonichaos ?
Please keep in mind it m [..]
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7:11 am, February 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ollolol
I just got "detected for suspected use of a 3rd pa [..]
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7:11 am, February 10, 2017
Quote:
Originally Posted by ZamboniChaos
If you're trying to connect to our EU servers, they're currently experiencing some problems. Our team is investigating now!
[..]
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7:11 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I just checked your account and it appears you submitted two tickets today. Are you still having trouble logging in?
[..]
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5:11 pm, February 7, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com.https://sup [..]
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5:11 pm, February 7, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com.https://sup [..]
View
7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
Yes, I would just like to know I am not getting informatio [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account and it looks like your most recent purchase was successful. Let me know if you're still having [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article if you're still having problems. Keep in mind our NA servers are currently off [..]
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7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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7:11 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by CainIsh
Can I get information when, plus minus, I can expecthelp will c [..]
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7:11 am, January 19, 2017
Quote:
Originally Posted by BigDataDude
There isn't much info here to go on but you can PM me with details. Include character names, servers, times, and anything else tha [..]
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5:11 pm, January 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Orio, I double-checked your permissions, and you appear to be set up correctly. Is this still happening? It may have [..]
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7:11 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our CS team is currently working through a large amount of tickets at the moment so our response times have been longe [..]
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7:11 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay! I just checked your ticket and it looks like GM Carbyl was able to help you out. Thanks for waiting!
[..]
View
7:11 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry for the confusion. I noticed you created a new ticket instead of updating your existing ticket (790236). If you c [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, The European ArcheAge servers will be unavailable at 3:00 AM UTC (PST+8) on Friday, January 13 for preventa [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
For those of you who are still crashing, the team needs your dxdiag files to help better diagnose what may be the problem [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, please take a look at the two support articles below and try the steps listed there. [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by TrionBrasse
Quote:
Originally Posted by IGotcha
Dealership: "Well theres your problem right there son, brin [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
11:05 PM PST Update: The server is back open, but 3 areas of the game are still experiencing issues, most notably Nuimari [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Skayth
Most of the issues are caused by running the server at 6 [..]
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5:11 pm, January 4, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps:https://support.trionworlds.com/hc/e...rashing-IssuesIf you continue having problems, please submit a suppo [..]
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5:11 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Please try the steps mentioned above (thank you dirock56!) and submit a support ticket at support.trionworlds.com if you continue having [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gentatsu
Its the we asked them for a schedule, they posted a sc [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To address a few things in this thread:1. The issue that keeps causing the server to become unavailable is not related to [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Update: Reckoning is back online and ready for additional adventures. Thanks for your patience!In addition, the team has [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, we have an update on this. After discussing the issues with the developer, they have sent us a way to tackle t [..]
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5:11 pm, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
The Prophecy server is back online and ready for play. We've already worked with the development team at XL to address th [..]
View
7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 26. (Merry Kwanzaa today too!)Here's where we ar [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by kueklol
I haven't heard of any grace period working for ANYONE [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
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7:11 am, December 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Our dev team is working on a solution for this issue and we'll provide more information once we have it. In the meanti [..]
View
7:11 am, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
4:01 PM PST Update: As some players have asked if we are cancelling the upcoming siege cycle, we'd like to let you all kn [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Here's where we are at for today:--Overnight, the team continued to keep an eye on the service and continued to make sure it was running [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day all! Welcome to the State of the Game update thread for December 16.Here's where we are at for today:--Overnight [..]
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7:11 am, December 16, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Thank you for the report on this, we are looking into the matter: http://forums.archeagegame.com/showthread.php?304895
[..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hey guys! We're still hard at work trying to hammer out the login, queue and disconnect problems everyone is experiencing. We understand [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that you have an open ticket in the queue, and we will address your issue as soon as we are able. I can certainly un [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! It appears your purchases are succeeding, but please submit a support ticket at support.trionworlds.com if you continue having pro [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
There were a lot of similar login issues to this surrounding 3.0 launch that have since been resolved. If this problem persists, I'd s [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Mystorm
But most important instead of stringing us along, waste [..]
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