ArcheAge

Muzzy: About FPS crash when mousing over their hotbar or inventory

8:11 am, September 29, 2017 Quote: Originally Posted by Muzzy Hi Lamu, This is still something XL is working on. The issue is that, while it may only happen at certain times for you, those same exac [..] View

ZamboniChaos: Request #953137

8:11 am, July 29, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Your ticket is moving up the queue, and one of our CS agents will reply as soon as possible. They're currently working [..] View

ZamboniChaos: 9 days please my ticket

6:11 pm, March 28, 2017 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the wait. Our team is working through a large amount of tickets, so our response times have been much longer [..] View

Carthax: All my bank deleted!

5:11 pm, February 12, 2017 Quote: Originally Posted by Carthax We still have an extremely large volume of tickets, and are working to reply back to them as soon as we possibly can. While we can't e [..] View

Carthax: Ticket in need of a GM that plays AA

7:11 am, January 30, 2017 Quote: Originally Posted by Carthax We can't specifically assign tickets, but the agents working our ArcheAge queues are knowledgeable of the game. Based on the response [..] View

Carthax: Accidently evenstoned my manor

5:11 pm, January 29, 2017 Quote: Originally Posted by Carthax If you haven't already, I'd suggest submitting a ticket to our Customer Support team. We're currently experiencing a large volume of t [..] View

Carthax: Paying for support

7:11 am, January 23, 2017 Quote: Originally Posted by Carthax We've currently experienced an incredibly large volume of tickets, which prevents us from being able to address each ticket in a promp [..] View

ZamboniChaos: Change the country of my account

7:11 am, January 21, 2017 Quote: Originally Posted by ZamboniChaos I confirmed your ticket was still moving up the queue, so our CS team will respond as soon as possible! We're still working throu [..] View

Carthax: REQUEST #794851 for me plz

5:11 pm, January 1, 2017 Quote: Originally Posted by Carthax While we can't expedite the issue for you here, our agents are assisting each ticket in the order they are received. We're currently e [..] View

Carthax: Banned accounts

5:11 pm, January 1, 2017 Quote: Originally Posted by Carthax Unfortunately, we can't expedite your ticket request on the forums, as we answer them in the order they are received. I can see that b [..] View

ZamboniChaos: Trio on not accepting PayPal or credit card payments?

5:11 pm, December 17, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Otama! Our CS team is working as fast as they can to get caught up on the recent surge of tickets, and I conf [..] View

Hesk: I've made tickets, I've had tickets "answered and not fixed" I've made forum posts

5:11 pm, December 13, 2016 Quote: Originally Posted by Hesk Hello! I can confirm that you have an open ticket in the queue, and we will address your issue as soon as we are able. I can certainly un [..] View

Celestrata Bloodsong: Divine Clock ?

8:11 am, September 15, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by notebene I think the write up is wrong. People have been farmi [..] View

ZamboniChaos: Payment issues

6:11 pm, June 25, 2016 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the delay. Our response times are currently longer than normal due to a recent spike in tickets, but our CS [..] View

ZamboniChaos: Transfer the gift to another char?

8:11 am, June 2, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Dragh already did and no answer, i never get answers in tickets, i have [..] View

GM Demutig: Ban these hackers. Video proof!

8:11 am, June 24, 2015 Quote: Originally Posted by GM Demutig Quote: Originally Posted by SweetMikka No offence to you or any other GM of this game, but I think th [..] View

TrionBrasse: I got permabanned doing this

8:11 am, May 27, 2015 Quote: Originally Posted by TrionBrasse "Farming honor is not honor." Chryos I like that quote, a lot. Honor is a game mechanic that is needed to excel in Arc [..] View

GM Fasti: Gods disconnect at server select.

6:11 pm, May 14, 2015 Quote: Originally Posted by GM Fasti Does this happen on one character, or more than one? Does it happen on different server? What about switching regions in Glyph? Can y [..] View

GM Fasti: My chars appearance changed after patch

8:11 am, May 1, 2015 Quote: Originally Posted by GM Fasti Hey all,The support team is still working through tickets, so please bear with us a bit longer. While I don't have an estimate for wh [..] View

GM Fasti: Character name pending deletion, please try again after maintenance

5:11 pm, December 4, 2014 Quote: Originally Posted by GM Fasti I checked on each of your tickets, and they are all in the right spot to be addressed, so please bear with us. We'll do our very best [..] View

GM Hummingbird: I Finally got someone to check my case........what a disappaointment........

7:11 am, October 31, 2014 Quote: Originally Posted by GM Hummingbird If you feel you were wrongfully banned and would like to appeal this ruling, you must email appeals@trionworlds.com from the em [..] View