6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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7:11 am, March 13, 2018
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Originally Posted by Muzzy
When we are ready to provide this information, we will. Until then, your patience is appreciated. Celestrata is not wrong, though. It's [..]
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7:11 am, February 15, 2018
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Originally Posted by Celestrata Bloodsong
As is normal with our regrade events, we'll post the full info later today, after it's live on both regions. We never pos [..]
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7:12 am, February 13, 2018
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Originally Posted by Muzzy
Hello Adventurers,These are the February updates to ArcheAge. They are very much subject to change! We are currently confirming these ch [..]
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5:11 pm, January 2, 2018
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Originally Posted by BigDataDude
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Originally Posted by Mehelenya
I have tried now everything, removed Glpyh, ArcheAge, installe [..]
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7:11 am, December 22, 2017
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Originally Posted by Muzzy
Fixing the blogs now. The document used to write the announcements wasn't updated, so the prices on the blog/articles were not accurate. [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Quillodon
Ah, that should say "healing" not "received healing."The hovertext when you pick the manual is correct, but the [..]
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7:11 am, November 22, 2017
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Originally Posted by Celestrata Bloodsong
Hi everyone,During the send of this compensation, the wrong item was included. We are removing the erroneous item (pet he [..]
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7:11 am, November 21, 2017
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Originally Posted by Muzzy
Hi all,I've made a mistake - I accidentally removed the connectivity thread. This was not malicious. I just removed the wrong thread.I'v [..]
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7:11 am, November 9, 2017
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Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Noxm
if Trion think a 3.7/4.0KR patch with some custom change w [..]
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8:11 am, October 5, 2017
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Originally Posted by Muzzy
Just a heads up, the reason we pulled it down was not due to the contents, but to the description. It did not match the contents. We mad [..]
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8:11 am, September 10, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Linori
Overall I have been impressed with how well the merge ha [..]
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8:11 am, September 8, 2017
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Originally Posted by BigDataDude
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Originally Posted by Ollolol
Makes sense to me. If you have everything down you can do your [..]
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6:11 pm, August 24, 2017
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Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 13, 2017
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Originally Posted by BigDataDude
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Originally Posted by Alphacake
Neo is there, not surprised....pretty sure he's a trion staff [..]
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8:11 am, July 27, 2017
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Originally Posted by Celestrata Bloodsong
We've got the Yellow Charm's ID updated in the marketplace so it functions correctly now. We also have a list of folks wh [..]
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8:11 am, July 21, 2017
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Originally Posted by Muzzy
Thanks. Please have your friend put in a ticket. The text wasn't actually changed and has been that way for a long time. The mail deleti [..]
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8:11 am, June 29, 2017
Hi Everyone,
Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.
We're planning the fix at Midnight UTC today! No restart or disconnect necessary, but [..]
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8:11 am, June 29, 2017
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Originally Posted by Muzzy
Hi Everyone,Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.We're planning the fix [..]
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8:11 am, June 29, 2017
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Originally Posted by Celestrata Bloodsong
Yo Taiver, we're fixing this problem up now. The price is being corrected to 74.90 pounds shortly, and anyone who already [..]
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8:11 am, June 27, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by notre
This is both a sly show of the administration and also a [..]
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8:11 am, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a ticket at support.trionworlds.com if you haven't and we'll be happy to investigate any possible solut [..]
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8:11 am, June 14, 2017
Quote:
Originally Posted by Trion Socke
Hey sobin,Good catch - as you stated, abyssal ode does not improve your healing effectiveness, but your received healing.Fixed the [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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6:11 pm, May 4, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gamepro03
Since we know XL Games redesigned things a while back [..]
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6:11 pm, May 2, 2017
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Originally Posted by ZamboniChaos
Hey everyone! A fix for this display issue is in the works and will be implemented as soon as possible. I'm sorry for the confusi [..]
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8:11 am, April 28, 2017
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Originally Posted by Baldr
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustra [..]
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8:11 am, March 30, 2017
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Originally Posted by Celestrata Bloodsong
Morning all!I can say with a level of certainty that this was absolutely not planned to end early in this manner. Inquiri [..]
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7:11 am, February 23, 2017
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Originally Posted by Celestrata Bloodsong
Just to update this thread:-- The new stat at unique grade and the 50% Synthium return looks accurate and we've updated t [..]
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7:11 am, February 23, 2017
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Originally Posted by Quillodon
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Originally Posted by xDopamine
how about delivery event quest as a pirate? like it says go DS e [..]
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7:11 am, February 21, 2017
Quote:
Originally Posted by Quillodon
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Originally Posted by Turambaredolas
@Quillodon: Our version of the greatclub seems to have a wr [..]
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5:11 pm, February 14, 2017
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Originally Posted by Hesk
Hello and thank you for the reports! Unfortunately, our queue volume is higher than normal, so we are experiencing some delays. We will a [..]
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7:11 am, January 12, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Emiesha
90% of the time when celestrata posts dates for things, [..]
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7:11 am, January 9, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Nocnitsa
It is very hard to believe that everyday when the serv [..]
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7:11 am, January 3, 2017
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Originally Posted by BigDataDude
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Originally Posted by Esseduss
So what does trion plan to do about all of the "Gold Farme [..]
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5:11 pm, December 28, 2016
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Originally Posted by Hesk
Thank you for the report. I've confirmed your ticket has been submitted, and we will address it as soon as we are able to.
Jum [..]
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5:11 pm, December 20, 2016
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Originally Posted by Quillodon
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Originally Posted by MagicDito
Wrong, I tested it with a friend and the stacks capped at 50. no [..]
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7:11 am, December 19, 2016
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Originally Posted by Carthax
I would double check that you are logging in to the correct account. Almost every instance we encounter of players missing characters [..]
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5:11 pm, December 13, 2016
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Originally Posted by Hesk
Hello! For issues with purchases on the incorrect account, please make sure to submit a support ticket at support.trionworlds.com so that [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Gamemako
Have you tested Focus against a target with well over 100% total? [..]
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5:11 pm, December 4, 2016
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Originally Posted by Carthax
Keep in mind that setting up a subscription means that as long as something doesn't go wrong with the payment method, it will be set t [..]
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5:11 pm, November 30, 2016
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Originally Posted by Celestrata Bloodsong
Going to be closing this as it's not really a constructive conversation. We are already doing tests on the PTS to simulat [..]
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7:11 am, November 23, 2016
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Originally Posted by Celestrata Bloodsong
For those interested in how we went from the original event times to these, here's the path we took: When we get an even [..]
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5:11 pm, November 22, 2016
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Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Waldo
I may be wrong, but maybe the second is to fix the first? [..]
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7:11 am, November 15, 2016
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Originally Posted by Baelron
Hello, and we're sorry to see that you're missing an item of value. It appears you have already submitted a ticket regarding this issu [..]
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8:11 am, October 26, 2016
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Originally Posted by ZamboniChaos
Unfortunately, we're not able to assist with ban appeals on the forums. Please refer to your ticket if you wish to continue appea [..]
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6:11 pm, October 17, 2016
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Originally Posted by Celestrata Bloodsong
While this thread started off as decent critique and discussion of the succubus costume and other costumes in the game, I [..]
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6:11 pm, September 28, 2016
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Originally Posted by ZamboniChaos
Hey there! I just reviewed your ticket. I'm sorry this has caused you so much trouble. The error I'm seeing on your account gener [..]
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8:11 am, September 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just confirmed our team is looking into this now. Thanks for all of the info you provided!
Jump to post.. [..]
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6:11 pm, September 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you already submitted a ticket, so our CS team will review your issue as soon as they can. Thanks for your p [..]
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6:11 pm, September 19, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Ryjami
Thank you so much!!!If in any way in wrong about the sit [..]
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8:11 am, September 15, 2016
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Originally Posted by ZamboniChaos
Hey there! If you submit a support ticket, our CS team might be able to help you get these items transferred to the correct chara [..]
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8:11 am, September 15, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by notebene
I think the write up is wrong. People have been farmi [..]
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8:11 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the screenshot! I've logged a bug report for this issue and notified our team. They'll investigate this as soon as the [..]
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6:11 pm, August 17, 2016
ArcheAge Version 2.9, Build 9.2 Patch Notes -- The Shadowguard FestivalOur daily event schedule now has different times in North America and Europe!
A highly community requested feature is finally he [..]
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8:11 am, August 2, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by TheWiggler
Rofl... People still listen to gameko? xDDDD
Er... [..]
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8:11 am, July 24, 2016
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Originally Posted by Elucidator
Sorry to hear that! If you've already submitted a ticket then all you need to do is wait for a reply. I understand it can be frustr [..]
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8:11 am, July 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.1 Patch Notes -- The Zodiac Festival General Changes Added in 4 brand new, limited time [..]
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8:11 am, July 21, 2016
ArcheAge Version 2.9, Build 9.1 Patch Notes -- The Zodiac FestivalGeneral ChangesAdded in 4 brand new, limited time events. Read more about them here!
More user folders have been created in the game's [..]
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6:11 pm, July 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, I can answer this question pretty accurately. When you appeal, it doesn't just go into a void, nor does it get sent t [..]
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8:11 am, June 28, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Posaune
I guess what I'm getting at, and forgive me for bringin [..]
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8:11 am, June 28, 2016
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Originally Posted by Celestrata Bloodsong
Hey Aaye,After looking this over, my only question would be what the minimum bid amount for Marcala was. In the current s [..]
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6:11 pm, June 16, 2016
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Originally Posted by Quillodon
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Originally Posted by Yldyss
guess i could be wrong but looking at screen posted here and other [..]
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8:11 am, June 14, 2016
Quote:
Originally Posted by Quillodon
Woops! Saw this post and fixed it a while ago, just forgot to mention it. Should already be fixed on live.Thanks for the report!
[..]
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6:11 pm, June 6, 2016
Quote:
Originally Posted by Quillodon
Hello nebadger!I could be wrong, but it sounds like you used a Clash lunagem (which increases the amount of physical defense ignored [..]
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6:11 pm, May 31, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by djs
Celestra,Does this mean No Maintanence for wednesday or wil [..]
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8:11 am, May 28, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Valarmorghuliss
Does the double tax rate apply to zones like Wi [..]
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6:11 pm, May 27, 2016
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Originally Posted by Celestrata Bloodsong
No, it's really not about a single guild, it's about the actions of multiple people on multiple servers. You are very muc [..]
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8:11 am, May 20, 2016
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Originally Posted by ZamboniChaos
Thanks for the update! Unfortunately, due to the randomness involved in Lunagem application, I'm afraid we won't be able to assis [..]
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8:11 am, May 15, 2016
Quote:
Originally Posted by ZamboniChaos
Don't worry Chirra! If you submit a support ticket, they should be able to refund that accidental purchase. Hope this helps!
[..]
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8:11 am, May 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
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Originally Posted by Jeremiah179
We did report it here in multiple threads, only to [..]
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8:11 am, May 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Harmonycat
Quick question: This morning I had both EU & [..]
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8:11 am, May 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
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Originally Posted by Kolkhis
It's a Player Appreciation Coin, not a Reward Coin ;o
[..]
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8:11 am, May 7, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by DonQuXote
my characters are missing from all servers. Not only [..]
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6:11 pm, May 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Xetic
@Celestrata, @Khrolan and the rest of the Trion Worlds te [..]
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6:11 pm, April 29, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the confusion Lokoo. I tried to locate the ticket you opened with CS, but I wasn't able to find it in our archive. You [..]
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8:11 am, April 26, 2016
Quote:
Originally Posted by Quillodon
Ugh... coding for the linebreaks had a slash in the wrong spot. I must have stared at the screen for 10 minutes trying to figure out [..]
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8:11 am, April 26, 2016
Quote:
Originally Posted by Quillodon
Never heard of knee-saddles? All the rage in Andelph.It's...it's a dwarf thing!...(Fixed in our files, ty.)
Jump to post. [..]
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8:11 am, April 23, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I've collected this info and forwarded it to our dev team for investigation. Keep an eye on future patch n [..]
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6:11 pm, April 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Graid
I have this problem with precisely one of my characters: I cannot switch [..]
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8:11 am, April 5, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by JuicyJuice
7 posts above yours there is a video of someone hacking while [..]
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8:11 am, April 2, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Aserghui
Do you have the support transcript? WE would be intere [..]
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6:11 pm, April 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Ha ha, that wasn't us. That was the quite inventive mods of both the Black Desert and ArcheAge subreddits. NSA got me goo [..]
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8:11 am, March 30, 2016
Quote:
Originally Posted by Quillodon
They're both viable. Hexblade in particular is basically the three most cheesy skill trees in the game thrown together. Can't go wro [..]
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8:11 am, March 30, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Empyreus
Quill... i'm still too lazy to do cinderstone quests :D *wink win [..]
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7:11 am, March 26, 2016
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Originally Posted by BigDataDude
Quote:
Originally Posted by Piquena
All I have to say to this thread is bring Case back because, and [..]
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7:11 am, March 16, 2016
Quote:
Originally Posted by Celestrata Bloodsong
If you received an in-game debuff due to others reporting you, that would not stop you from receiving this. But if you we [..]
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7:12 am, February 14, 2016
Greetings Adventurers,
Last night, many of you took to our customer service support portal, our Reddit, and our Official Forums to report an exploited Leviathan **** by the <Rage Quit> g [..]
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7:12 am, February 13, 2016
Quote:
Originally Posted by Quillodon
Sadly, this is actually an image that I can't fix in my files. We've got a bug in with the appropriate folks, though. Sorry for the [..]
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7:11 am, February 12, 2016
Quote:
Originally Posted by Quillodon
Mocked on the reddit, brought to my attention, and then thoroughly fixed in our files, ty! (Also some of the listed vocations are wr [..]
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7:11 am, February 12, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Soronir
Zeal tooltip says it enhances crit damage 50%. The old tooltip sai [..]
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7:11 am, February 11, 2016
Greetings Adventurers!
Those of you who have purchased a Bloodsong packs recently may have noticed that the labor potions included with the pack possessed a standard 12-hour cooldown. As a few of you [..]
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7:11 am, February 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Those of you who have purchased a Bloodsong packs recently may have noticed that the labor potion [..]
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7:11 am, February 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So just to jump in here, unfortunately we can't compensate people for something that wasn't purchased at all during the b [..]
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7:12 am, February 6, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:The Headliner -- Costume Synthesis & Mistsong Summit: Hard is coming in February: First of all, exc [..]
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7:12 am, February 6, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:The Headliner -- Costume Synth [..]
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7:11 am, February 4, 2016
Quote:
Originally Posted by Celestrata Bloodsong
After reviewing Mye/Multiculturalism's ban, it appears a line was missed in the logs where the pet was spawned, thus lead [..]
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7:11 am, January 31, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Draxick
According to GM Quilladon it's being handled with so calm yourself [..]
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7:11 am, January 29, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Thanks for all of the sweet info everyone. I've given it over to our QA staff to take a look into, and hopefully reproduc [..]
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