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Tinen: PTS Downtime - 4/18/18 (4:30 PM PDT (11:30 PM UTC)

8:11 am, April 19, 2018 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing PTS offline for maintenance at 4:30 PM PDT (11:30 PM UTC). This will be to bring us up to the cur [..] View

Tinen: PTS Online for short testing phase - 4/10/18

8:11 am, April 11, 2018 Quote: Originally Posted by Tinen Greetings, testers! The PTS has been brought back online for a short testing phase, which will last 24 hours. During this time, players [..] View

Tinen: ArcheAge NA Conviction: Service Interruption

8:11 am, April 11, 2018 Quote: Originally Posted by Tinen Greetings, everyone!We're aware that Conviction is currently not available, and the team is working to bring it back as soon as possible [..] View

Tinen: PTS Offline - 4/6/18

6:11 pm, April 7, 2018 Quote: Originally Posted by Tinen Greetings testers! With the release of Legends Returns onto the live servers, PTS will be going offline today at 12:20 PM PDT. It will [..] View

Tinen: Fresh Start - Training Token Prizes

8:11 am, April 5, 2018 Quote: Originally Posted by Tinen As the Mirage Isle Composition Workbench is still not available for players to test, here are the items available as prizes for Training [..] View

Tinen: [COMPLETE] PTS Downtime - 4/2/18 at 2 PM PDT (9 PM UTC)

6:11 pm, April 3, 2018 Quote: Originally Posted by Tinen The charms are not included in this fix, however, there will be an additional update for the Anchoring Charms and Emblems. Ju [..] View

Tinen: PTS Downtime - 4/2/18 at 2 PM PDT (9 PM UTC)

8:11 am, April 3, 2018 Quote: Originally Posted by Tinen Unfortunately, it wasn't working in our build, which is why there was no further detail given on it, and then removed. Jump t [..] View

Tinen: PTS - Fresh Start Testing begins 3/30/18 at 1 PM PDT (8 PM UTC)

8:11 am, March 31, 2018 Quote: Originally Posted by Tinen Greetings everyone! PTS World 2 will be open at 1 PM PDT (8PM UTC) for players to begin testing. With this, I will be disabling the mar [..] View

Tinen: PTS Downtime - 3/28/18 at 10 AM PDT (5 PM UTC) [COMPLETE]

8:11 am, March 29, 2018 Quote: Originally Posted by Tinen Hey guys - we've identified the issue causing these crashes, and will be bringing PTS back online soon. In the meanwhile, XL is working [..] View

Tinen: PTS Downtime - 3/28/18 at 10 AM PDT (5 PM UTC)

6:11 pm, March 28, 2018 Quote: Originally Posted by Tinen Greetings, testers!I will be bringing the PTS offline today at 10AM PDT (5 PM UTC) in preparation for patch 4.5. Once we have an ETA on [..] View

Tinen: PTS Downtime - 3/19/18 at 1 PM PDT (8 PM UTC)

7:11 am, March 20, 2018 Quote: Originally Posted by Tinen Greetings, testers! We will be bringing the PTS offline for maintenance today at 1PM PDT (8PM UTC). Downtime is expected to last 60 min [..] View

Tinen: Am I the only one?

7:12 am, March 14, 2018 Quote: Originally Posted by Tinen Sorry about that folks - there's been a couple of network issues, which we've been jumping to resolve as quickly as possible. Things sho [..] View

Tinen: PTS Downtime - 3/13/2018 at 1 PM PDT (8 PM UTC)

7:12 am, March 14, 2018 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing the PTS offline today at 1 PM PDT (8 PM UTC) for maintenance, and to test our fix for the missing [..] View

Tinen: System messages after server merge with items lost

7:12 am, March 12, 2018 Quote: Originally Posted by Tinen Just to give another update - it is not necessary to submit a ticket to our support team. We are still looking to take steps during the [..] View

Tinen: PTS Downtime - 3/5/18 - 11 AM PST (7 PM UTC)

7:11 am, March 6, 2018 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing the PTS offline for maintenance and the weekly update at 11 AM PST (7 PM UTC) today. Downtime is [..] View

Tinen: PTS Downtime - 2/26/18 at 12 PM PST (8 PM UTC)

7:11 am, February 27, 2018 Quote: Originally Posted by Tinen Greetings, testers! We will be bringing the PTS offline for maintenance today at 12 PM PST (8 PM UTC). Downtime is expected to last 90 [..] View

Tinen: PTS Downtime - 2/19/18 11:30 AM PST (7:30 PM UTC)

7:11 am, February 20, 2018 Quote: Originally Posted by Tinen Greetings, testers! We will be bringing the PTS offline for internal testing today at 11:30 AM PST (7:30 PM UTC). Due to the nature of [..] View

Tinen: PTS Downtime - 2/15 at 11 AM PST (7 PM UTC)

7:12 am, February 16, 2018 Quote: Originally Posted by Tinen Greetings, testers!PTS will be going offline for an update today at 11AM PST (7 PM UTC). The expected downtime is 60 minutes. We appreci [..] View

Tinen: PTS Auth Testing - 2/14/18 - 1:30 PM PST ( 9:30 PM UTC)

7:11 am, February 15, 2018 Quote: Originally Posted by Tinen Greetings, everyone!We're going to be doing some additional testing on our authentication servers today at 1:30 PM PST ( 9:30 PM UTC). T [..] View

Tinen: PTS Auth Interruption - 2/13/18 at 2:30 PM PST (10:30 PM UTC)

5:11 pm, February 14, 2018 Quote: Originally Posted by Tinen Greetings, testers!We're going to be doing some back end testing on our authentication system today, at 2:30 PM PST (10:30 PM UTC). Duri [..] View

Tinen: PTS Auth Interruption - 2/13/18 at 2:30 PM PST (10:30 PM UTC) [COMPLETE]

5:11 pm, February 14, 2018 Quote: Originally Posted by Tinen Hey there, folks! The testing has been completed, sorry that it took longer than anticipated! Everything should be back to normal on PTS [..] View

Tinen: PTS Downtime - 2/12/18 at 12 PM PST (8 PM UTC)

7:12 am, February 13, 2018 Quote: Originally Posted by Tinen Greetings, Testers!We will be bringing the PTS offline today at 12 PM PST (8 PM UTC) to apply the February Build. The expected downtime [..] View

Tinen: PTS Downtime - 2/5/18 - 1PM PST (9PM UTC)

7:13 am, February 6, 2018 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing PTS down for weekly maintenance and a small update at 1 PM PST (9 PM UTC) on Monday, February 5th [..] View

Tinen: Compensation

7:11 am, February 3, 2018 Quote: Originally Posted by Tinen The honor potions will be returning to the gift coin shop as soon as possible. We discovered an issue with them last night that required [..] View

Tinen: Ezi's Light Buff and Figureheads

7:11 am, February 2, 2018 Quote: Originally Posted by Tinen Greetings, Adventurers!Recently, there has been an increasing number of instances of players using a long standing behavior to **** worl [..] View

Tinen: PTS Restart - 1/31/18 10 AM PST (6 PM UTC)

7:11 am, February 1, 2018 Quote: Originally Posted by Tinen Greetings testers!We will be bringing PTS offline for a restart today at 10 AM PST (6 PM UTC) in order to enable the festival period for [..] View

Tinen: PTS Downtime - 1/26/18 at 4 PM PST (00 UTC 1/27/18)

7:11 am, January 27, 2018 Quote: Originally Posted by Tinen Greetings testers!We will be bringing the PTS offline for routine maintenance and an update today, January 26th at 4 PM PST (00 UTC). Do [..] View

Tinen: ArcheAge EU Maintenance & Patch: January 17, 2018 at 2:00 AM UTC (PST +8)

7:11 am, January 17, 2018 Quote: Originally Posted by Tinen Hey there everyone. We've identified the issue that was preventing players from being able to join arenas. Unfortunately, in order to fi [..] View

Tinen: PTS Downtime - 1/15/18 - 3PM PST (11 PM UTC)

7:11 am, January 16, 2018 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing the PTS offline to apply the January Update today at 3 PM PST (11 PM UTC). Downtime is expected t [..] View

Tinen: PTS Downtime - 1/8/18 at 3 PM PST (11 PM UTC)

7:11 am, January 9, 2018 Quote: Originally Posted by Tinen Greetings testers!We will be bringing PTS down for an update and routine maintenance at 3 PM PST (11 PM UTC) on January 8th. This downti [..] View

Tinen: ArcheAge North American Server Maintenance: 12/27/2017 at 8:00 AM PST

5:11 pm, December 27, 2017 Quote: Originally Posted by Tinen Greetings, everyone! Sorry for the late notice on this!We will be bringing the North American servers offline for an update on Wednesday [..] View

Tinen: NA Connectivity issues 12/18/17 - Aranzeb and Kyrios

5:11 pm, December 18, 2017 Quote: Originally Posted by Tinen Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating. Jump t [..] View

Tinen: No customer support for PTS

7:11 am, December 16, 2017 Quote: Originally Posted by Tinen What was the issue you ran into? As the server is designed as a testing platform, CS is very limited in what they can do for PTS. [..] View

Tinen: Corgi pets gone

7:11 am, December 15, 2017 Quote: Originally Posted by Tinen We're looking into the case of the missing corgis. Current suspects include a few animal welfare groups scattered throughout Erenor. [..] View

Tinen: PTS Downtime - 12/11/17 at 9 PM PST (5 AM UTC)

7:11 am, December 12, 2017 Quote: Originally Posted by Tinen Greetings, testers! We will be bringing down PTS for another update at 9 PM PST on 12/11/17 (5 AM UTC 12/12/17) for a small update. Thi [..] View

Tinen: @Quillodon Devs ahh whats up with the Treasure maps

7:11 am, December 12, 2017 Quote: Originally Posted by Tinen Taking a look into this.Update: After looking into it - lunarite sourced from treasure chests only comes from those of Arcane/Heroic gra [..] View

Tinen: PTS Downtime - 12/11/17 at 9:30 AM PST (5:30 PM UTC)

5:11 pm, December 11, 2017 Quote: Originally Posted by Tinen Greetings testers!We will be bringing PTS down to apply an update on Monday, December 11th at 9:30 AM PST (5:30 PM UTC). Downtime is exp [..] View

Tinen: PTS Downtime - 12/7/17 at 2 PM PST (10 PM UTC)

7:11 am, December 8, 2017 Quote: Originally Posted by Tinen Downtime is complete, and the cross-server arena functionality is enabled for testing now. You can queue for cross-server enabled arenas [..] View

Tinen: Queue

7:11 am, December 4, 2017 Quote: Originally Posted by Tinen Okay, the queue should be gone at this point. If you're still in the queue, drop out and reconnect and you should get in immediately. [..] View

Tinen: PTS Downtime - 12/2/17 at 1 PM PST (9 PM UTC)

7:11 am, December 3, 2017 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing the PTS down to apply an updated 4.0 build on Saturday December 2nd at 1 PM PST (9 PM UTC). Expec [..] View

Tinen: 4.0 PTS Known Issues

7:11 am, December 1, 2017 Quote: Originally Posted by Tinen Greetings, testers!I've compiled a list of known issues with the 4.0 build that is available for testing on PTS. This list will be updat [..] View

Tinen: PTS Downtime - 11/27 at 11:30 AM PST (7:30 PM UTC)

7:11 am, November 28, 2017 Quote: Originally Posted by Tinen Update: The team is continuing to work overnight directly with the XL team in order to ensure that PTS is brought back online with as fe [..] View

Tinen: PTS Downtime - 11/20/17 at 3PM PST (11PM UTC)

7:11 am, November 21, 2017 Quote: Originally Posted by Tinen Greetings, testers!The PTS will be taken offline to apply an update on Monday, November 20th at 3PM PST. The downtime is expected to las [..] View

Tinen: PTS Downtime - 11/13/17 at 11AM PST (7PM UTC)

7:11 am, November 14, 2017 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing PTS offline for a small weekly update at 11 AM PST on Monday, November 13th. The downtime is expe [..] View

Tinen: PTS Downtime - 11/3/2017 at 2:30 PM PDT (9:30 PM UTC)

7:11 am, November 4, 2017 Quote: Originally Posted by Tinen Greetings, Testers!We will be bringing the PTS down to apply a patch on 11/3/17 at 2:30 PM PDT. This downtime is expect to last 90 minut [..] View

Tinen: Labor Stiepends and Limeted Section in Marketplace

7:11 am, November 2, 2017 Quote: Originally Posted by Tinen Hey there, Sierro! The limited section from the marketplace has not been permanently removed, it simply doesn't display as the October i [..] View

Tinen: PTS Down ? 01.11.17

5:11 pm, November 1, 2017 Quote: Originally Posted by Tinen Hey there! We had some unscheduled maintenance that came up this morning, and I'm in the process of validating the server to unlock it. [..] View

Tinen: ArcheAge North American Server Maintenance: 11/1/2017 at 8:00 AM PDT

7:11 am, November 1, 2017 Quote: Originally Posted by Tinen Hey folks - we're investigating the connection issues with Aranzeb currently, which is unrelated to the maintenance tomorrow morning. [..] View

Tinen: Connection Issues for North American Servers 10/31

7:11 am, November 1, 2017 Quote: Originally Posted by Tinen Looks like things are clearing up, and we can see players logging back in once again. We'll keep an eye on things overnight, but it look [..] View

Tinen: PTS Downtime - 10/31/2017 at 9:30 AM PDT (4:30 PM UTC)

5:11 pm, October 31, 2017 Quote: Originally Posted by Tinen Greetings, Testers!The PTS will be offline for the weekly update today, October 31st at 9:30 AM PDT. This update will include the fix fo [..] View

Tinen: Character Info Tab is Blank

8:11 am, October 25, 2017 Quote: Originally Posted by Tinen I've run into that issue myself due to a corrupted install. Unfortunately, it requires a re-install to correct. Jump to post. [..] View

Tinen: PTS Restart - 10/24 11 PM PDT

6:11 pm, October 24, 2017 Quote: Originally Posted by Tinen Greetings, Testers!We will be performing a restart on PTS on Tuesday, October 24th at 11 PM PDT in order to activate the festival period [..] View

Tinen: disconnects and duplicate login ins

6:11 pm, October 24, 2017 Quote: Originally Posted by Tinen Hey folks, just wanted to give you an update here real quick. Our network team has identified an issue and are working to resolve it cur [..] View

Tinen: PTS Downtime - 10/23/2017 at 12 PM PDT (7 PM UTC)

8:11 am, October 24, 2017 Quote: Originally Posted by Tinen Greetings, Testers!The PTS will be brought down for our weekly update on 10/23/2017 at 12 PM PDT. Downtime is expected to be approximate [..] View

Tinen: ArcheAge North American Server Maintenance: 10/24/2017 at 11:00 PM PDT

8:11 am, October 24, 2017 Quote: Originally Posted by Tinen It was - normally our NA updates are on Wednesday, but this week, due to the Hallowtide Festival, we will be having an early NA maintena [..] View

Tinen: PTS Downtime - 9/26/2017 at 2 PM PDT (9 PM UTC)

6:11 pm, September 27, 2017 Quote: Originally Posted by Tinen I poked Amary about getting that update out to the PTS, and she was able to get it out to y'all. I'm going to try to keep the PTS store [..] View

Tinen: PTS Downtime - 9/18/2017 at 2 PM PDT (9 PM UTC)

8:11 am, September 19, 2017 Quote: Originally Posted by Tinen Greetings, Testers!PTS will be brought offline at 2 PM PDT (9 PM UTC) on 9/18/2017 to apply an update. The expected downtime is 90 minut [..] View

Tinen: PTS Downtime - 9/13/17 at 1:30 PM PDT

8:11 am, September 14, 2017 Quote: Originally Posted by Tinen Greetings, testers!The PTS will be offline for an update at 1:30 PM PDT on 9/13/17. This is for a hotfix for the September Update. The e [..] View

Tinen: Product Not Purchasable?

8:11 am, September 14, 2017 Quote: Originally Posted by Tinen Hey folks! The 3rd Anniversary Gift went live along with the EU update, before it was quite ready, as NA had not been updated yet with t [..] View

Tinen: Residency tokens and contribution

6:11 pm, September 9, 2017 Quote: Originally Posted by Tinen Hey there Drejn! Sorry for any confusion that came about with this, but the resident contribution payout was only for servers affected b [..] View

Tinen: Tempest eu . Merged came but still own taxes???

6:11 pm, September 9, 2017 Quote: Originally Posted by Tinen That is correct - the mail system worked so well it carried over those old tax mails. You can ignore those from the old servers. [..] View

Tinen: Character creation restricted on new servers after maintenance?

8:11 am, August 31, 2017 Quote: Originally Posted by Tinen Took a look into this, and got it fixed. Reckoning and Vengeance should not have had character creation restrictions in place, and are b [..] View

Tinen: PTS Downtime - August 28th - 8:00 AM PDT

8:11 am, August 28, 2017 Quote: Originally Posted by Tinen Greetings, testers!We will be bringing the PTS offline tomorrow for routine maintenance as well as a patch. This update will implement s [..] View

Tinen: PTS Extended Downtime due to Internal Testing - August 18th at 4 PM PDT [COMPLETED]

6:11 pm, August 25, 2017 Quote: Originally Posted by Tinen Greetings, testers!I've got good news! PTS has been unlocked, and is available for public testing once again. As a warning, it is likely [..] View

Tinen: Wrapped Hellwing Pegasus bugged?

8:11 am, August 23, 2017 Quote: Originally Posted by Tinen Hey there, Seda!I took a look into this today, and can confirm that it's a text bug on the Wrapped Hellwing Pegasus - it does indeed giv [..] View

Tinen: PTS Extended Downtime due to Internal Testing - August 18th at 4 PM PDT

8:11 am, August 19, 2017 Quote: Originally Posted by Tinen Greetings, PTSers!Due to the need for additional testing, we will be bringing down PTS for the weekend starting at 4:00 PM PDT on August [..] View

Tinen: Solz and Falcorth Rank Reset?

8:11 am, August 19, 2017 Quote: Originally Posted by Tinen As Panterah stated, we performed a test with a new command a few weeks ago now, which allows us to cash out everyone's Residential Contr [..] View

Tinen: PTS Locked For Testing - August 17th at 2:00 PM PDT

8:11 am, August 18, 2017 Quote: Originally Posted by Tinen Greetings PTSers!We'll be bringing down PTS for some additional internal testing today at 2:00 PM PDT.The server will be unavailable unt [..] View

Tinen: PTS Restart - 8/16/17 7:30 PM PDT

8:11 am, August 17, 2017 Quote: Originally Posted by Tinen Greetings everyone!PTS will be undergoing a restart tonight at 7:30 PM PDT, as part of our ongoing back-end testing. The expected downti [..] View

Tinen: Ongoing Server Tests - Starting 8/16/17

8:11 am, August 17, 2017 Quote: Originally Posted by Tinen Greetings, everyone!Over the next few weeks, we will be performing various tests on the back end. These tests will generally occur durin [..] View

Tinen: Gm oopsed???

6:11 pm, August 11, 2017 Quote: Originally Posted by Tinen Quote: Originally Posted by Celestrata Bloodsong Heard Tinen fixed it. :) That I did! The full [..] View

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