8:11 am, April 11, 2018
Quote:
Originally Posted by Tinen
Greetings, testers! The PTS has been brought back online for a short testing phase, which will last 24 hours. During this time, players [..]
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6:11 pm, April 7, 2018
Quote:
Originally Posted by Tinen
Greetings testers! With the release of Legends Returns onto the live servers, PTS will be going offline today at 12:20 PM PDT. It will [..]
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8:11 am, March 29, 2018
Quote:
Originally Posted by Tinen
Hey guys - we've identified the issue causing these crashes, and will be bringing PTS back online soon. In the meanwhile, XL is working [..]
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6:11 pm, March 28, 2018
Quote:
Originally Posted by Tinen
Greetings, testers!I will be bringing the PTS offline today at 10AM PDT (5 PM UTC) in preparation for patch 4.5. Once we have an ETA on [..]
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7:11 am, March 23, 2018
Quote:
Originally Posted by Muzzy
We'll be sure to make it very obvious when this has been announced. If it's not in the FAQ, then we haven't made an official announcemen [..]
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7:12 am, March 15, 2018
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power of long forgotten myths of both sky-ruling dragons and the dar [..]
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7:12 am, March 15, 2018
Quote:
Originally Posted by Muzzy
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power [..]
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7:11 am, February 20, 2018
Quote:
Originally Posted by Tinen
Greetings, testers! We will be bringing the PTS offline for internal testing today at 11:30 AM PST (7:30 PM UTC). Due to the nature of [..]
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7:12 am, February 13, 2018
Quote:
Originally Posted by Tinen
Greetings, Testers!We will be bringing the PTS offline today at 12 PM PST (8 PM UTC) to apply the February Build. The expected downtime [..]
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7:11 am, December 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
This is most likely working as intended, as they are being moved to the cross-server arena queue. Technically, for a time [..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Tinen
Update: The team is continuing to work overnight directly with the XL team in order to ensure that PTS is brought back online with as fe [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Tinen
Greetings, testers!The PTS will be taken offline to apply an update on Monday, November 20th at 3PM PST. The downtime is expected to las [..]
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7:11 am, November 4, 2017
Quote:
Originally Posted by Tinen
Greetings, Testers!We will be bringing the PTS down to apply a patch on 11/3/17 at 2:30 PM PDT. This downtime is expect to last 90 minut [..]
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8:11 am, October 18, 2017
Quote:
Originally Posted by Muzzy
Greetings, Testers!PTS will be brought offline at 2 PM PDT (9 PM UTC) on 10/17/2017 to apply an update. The expected downtime is 90 minu [..]
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8:11 am, October 3, 2017
Quote:
Originally Posted by Muzzy
Greetings, Testers!PTS will be brought offline at 2 PM PDT (9 PM UTC) on 10/02/2017 to apply an update. The expected downtime is 2 hours [..]
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8:11 am, September 27, 2017
Quote:
Originally Posted by Muzzy
Greetings, Testers! PTS will be brought offline at 2 PM PDT (9 PM UTC) on 9/26/2017 to apply an update. The expected downtime is 90 min [..]
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8:11 am, September 19, 2017
Quote:
Originally Posted by Tinen
Greetings, Testers!PTS will be brought offline at 2 PM PDT (9 PM UTC) on 9/18/2017 to apply an update. The expected downtime is 90 minut [..]
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8:11 am, September 7, 2017
Hello Adventurers,
The server Evolution is upon us!
If you’ve been stuck in Sennimal’s Prison for the past couple months then maybe you’re not aware of the server Evo [..]
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8:11 am, September 7, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,The server Evolution is upon us!If you’ve been stuck in Sennimal’s Prison for the past couple mont [..]
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8:11 am, September 2, 2017
Quote:
Originally Posted by Fasti
Greetings Ascended, We're locking the PTS at 1PM CDT (8PM UTC) today, September 1, 2017. We expect to bring it back online at 9PM PDT ( [..]
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8:11 am, August 28, 2017
Quote:
Originally Posted by Tinen
Greetings, testers!We will be bringing the PTS offline tomorrow for routine maintenance as well as a patch. This update will implement s [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 12, 2017
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 11:00 PM PDT on Tuesday, August 15th for weekly maintenance and [..]
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8:11 am, August 12, 2017
Quote:
Originally Posted by Muzzy
Hi everyone!The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on Wednesday, August 16th for weekly maintenance a [..]
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8:11 am, July 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Careby
Please don't post official responses on Reddit, or at le [..]
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8:11 am, June 28, 2017
Quote:
Originally Posted by Hesk
Hello! Thank you for the report. If you are currently online, please update your tickets and we will be happy to investigate.
[..]
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6:11 pm, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there,With antivirus software there's always a risk of a false-positive after an update. Software updates to game code, or installers [..]
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6:11 pm, June 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Ember, we're aware of this error and the staff is working to get the server back online for everyone. You can keep an [..]
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8:11 am, June 7, 2017
Quote:
Originally Posted by Muzzy
UPDATES! We got your updates! :D We will force expire all auctions in place when we update for 3.5. You may see these as "cancelle [..]
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8:11 am, June 3, 2017
Quote:
Originally Posted by Khrolan
Quote:
Originally Posted by Strikerouge
Will there be staff online for questions/help/Grant us items/mat [..]
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6:11 pm, May 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
I'm going to close this thread as it's turning more into a fight than an actual discussion thread, but I do want to end i [..]
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8:11 am, May 23, 2017
Quote:
Originally Posted by Hesk
Hello! As our response indicates, please update your ticket when you are online so that we can assist with your request. Thanks!
[..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by SafL
Before the server went down was my friend with the car and [..]
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8:11 am, April 8, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins April 19th! – You need Lunarite? This is the event for you! Starting [..]
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8:11 am, April 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins A [..]
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8:11 am, April 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
2:32 AM UTC Update: The downtime has been completed and all servers are online. Thanks for your patience!
Jump [..]
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8:11 am, March 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
2:36 AM UTC Update: This maintenance is complete and the servers are now online. Thanks for your patience!
Jum [..]
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5:11 pm, March 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
5:03 AM PST: Reckoning and Vengeance are now back online and ready for play. The other servers are still being worked on [..]
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7:11 am, February 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! We're currently working on Prophecy now and we'll have it back online as soon as possible!
Jump to post. [..]
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7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Khrolan
Hi,Thanks for the concerns @Panterah and co. I'm regretful that PTS remained down for so long but it was necessary - I couldn't devote [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by TomWodi
I would like to know if it is allowed.I fought someone [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So to add in more information for the thread, based on what we discussed during the livestream. Our platform team has pi [..]
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7:11 am, January 15, 2017
Quote:
Originally Posted by ZamboniChaos
No ETA yet, but our team is working to bring this service back online as soon as possible. Keep an eye on the forums for future u [..]
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7:11 am, January 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
5:31 PM PST: Reckoning is back online! Remember, we'll still be down tonight for our previously scheduled patch. Have fun [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by catastrophebby
Absolutely.
So we're looking at the [..]
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7:11 am, January 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
We're back on it and working to get the server back online. Official thread: http://forums.archeagegame.com/showthread.ph [..]
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7:11 am, January 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good evening Adventurers!We are aware that the Reckoning server has become unexpectedly unavailable and the teams are wor [..]
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5:11 pm, January 4, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues launching the game, please make sure to submit a support ticket at support.trionworlds.com so that our Tech Support [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gentatsu
Its the we asked them for a schedule, they posted a sc [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Update: Reckoning is back online and ready for additional adventures. Thanks for your patience!In addition, the team has [..]
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5:11 pm, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
The Prophecy server is back online and ready for play. We've already worked with the development team at XL to address th [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by BreakfastNinja
Greetings Adventurers,Due to issues on Prophecy, the server is currently being restarted. Our team is working to bring it back [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Greetings,We're bringing NA servers offline for maintenance at 1:30 PM PST (9:30 PM GMT). You'll also have a small client update to down [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by TrionBrasse
@GoodGame Unfortunately, the grace period timer is not functioning correctly when the login servers are under heavy load. We are [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Greetings,We're bringing the EU servers offline for maintenance at 1:00 PM GMT (PST+8). You'll also have a small client update to downlo [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
We will get back to you as soon as possible Hajant. Just keep in mind that multiple requests regarding the same issue won't expedite t [..]
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7:11 am, December 11, 2016
Quote:
Originally Posted by Khrolan
4:44pm PST Update: [Khrolan] NA SERVERS: The Kraken server will remain online for the time being as it's current player count is at ac [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Aired
Celestrata you know I'm a long long time tester, here on [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/2 10:00 AM PST Update: The PTS is back open! Come on and join us! Testing will continue straight through the weekend w [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/2 12:00 PM PST Update: We're conducting an update to our login servers, and they'll be unavailable for the next 15 min [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
7:25 PM PST Update: PTS is open and players are able to log in at this time. No issues have been identified in logging in [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
7:48 PM PST Update: We've removed the queue for the rest of the testing tonight in order to load test the PTS server. If [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers! We'll update the status of the public test server here as the server is online or offline, and what we're up [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
EXTENDING TESTING WINDOW: Tonight's first testing window will be extended to 6 PM PST. Thanks everyone for your patience, [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware that that players are continuing to disconnect once picking a name at character creation, and we have narrow [..]
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5:11 pm, November 26, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Goethe
As a long time rpg player, I'm always interested about the lore of [..]
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7:11 am, November 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
5:15 PM UTC: The European servers are back online. Thanks for your patience! Our teams will continue to monitor the serve [..]
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5:11 pm, November 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
1:24 AM PST Update: We're bringing the North American region online now, and the Feastival Festival has been enabled. Enj [..]
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5:11 pm, November 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
1:52 AM PST Update: The European Region is now online as well. Thanks for your patience, and good luck in your adventures [..]
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7:11 am, November 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Dorick Maelstrom
I've found about three threads.. Trion.. why [..]
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7:11 am, November 16, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 12, 2016
November 11, 4:38 PM PDT Update -- Network Issues Remain Ongoing
Adventurers, our teams continue to work to solve these network issues, and will be continuing to work on them throughout the weekend. [..]
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7:11 am, November 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Alustriel
Thank you for the update and acknowledgment of the is [..]
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6:11 pm, October 22, 2016
Quote:
Originally Posted by Amary
Hi everyone,We've opened all servers except Nazar at this time, and Nazar will be following them shortly as it still has zones coming on [..]
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8:11 am, October 2, 2016
Quote:
Originally Posted by Celestrata Bloodsong
4:49 PM PDT Update: Nazar and Morpheus are now back online. Sorry for the brief inconvenience, and thanks for your patien [..]
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8:11 am, September 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by baronslayer
So as the title says, After the servers came back online I open my [..]
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8:11 am, September 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We'll be bringing the PTS server offline today at 3:00 PM PDT for another spot of maintenance. We e [..]
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8:11 am, September 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Looks like Tahyang did indeed crash and our team is working to bring it back online. Thanks for the heads up!
[..]
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8:11 am, August 20, 2016
Quote:
Originally Posted by Celestrata Bloodsong
10:06 AM PDT Update: And the servers are back online! Thanks for your patience, and enjoy the event!
Jump to p [..]
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8:11 am, August 19, 2016
If you’re in the Atlanta, Georgia area this September 2 – 5, make sure to join us at DragonCon 2016!
We’ll be kicking off the convention right with a whole panel dedic [..]
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8:11 am, August 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
If you’re in the Atlanta, Georgia area this September 2 – 5, make sure to join us at DragonCon 2016!W [..]
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8:11 am, August 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:30 AM PDT Update: And this maintenance is complete and servers are online. Thanks for your patience!
Jump to [..]
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6:11 pm, July 28, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Termocaos
"Unattended" gameplay?Being online to get labor (gue [..]
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8:11 am, July 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Xetic
@Celestrata could we please get a new information how the [..]
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6:11 pm, July 4, 2016
Quote:
Originally Posted by Carthax
Sorry to hear about your issues! You can also go to our support site at support.trionworlds.com and contact a support agent via Live C [..]
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8:11 am, June 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Posaune
I guess what I'm getting at, and forgive me for bringin [..]
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8:11 am, June 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Welcome back, PTS testers! The server is back and ready for your amazingly wonderful testing!Today's patch has already be [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! On May 26 at 11:00 AM PDT (-7 GMT), the ArcheAge PTS server will be unavailable as we institute a [..]
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6:11 pm, May 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Xetic
@Celestrata, @Khrolan and the rest of the Trion Worlds te [..]
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8:11 am, April 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Tectonic
Could we get some patch notes, please?
It' [..]
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8:11 am, April 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Balabhadradas
*Blames other "Major network providers" [..]
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8:11 am, April 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
2:47 PM PDT Update: And the servers are back online. Thanks for your patience everyone, and enjoy your adventures!
[..]
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7:11 am, March 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Oooook. So while this thread is locked, let's talk about your ban. So you said...
Quote:
Originally Poste [..]
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5:11 pm, March 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by nebadger
Hey so just as the servers went down west faction was [..]
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7:11 am, March 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by MrWonderful
Congratulations, you found a way to rip players who [..]
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7:11 am, March 11, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by arby
Yes, I'm sure this is entirely Quill's decision and asking him to do [..]
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7:11 am, March 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adding an important known issue:If your transfer fails, it may be because you have auctions pending on the auction house [..]
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7:11 am, February 26, 2016
Looking for a new set of faces to fight, or trying to meet up with some old friends? You can now move characters across servers with our Paid Character Transfer service, starting on February 29th!
Th [..]
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