6:11 pm, March 25, 2018
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by jahlon
If you are on the questline, you stay on the questline.If you haven [..]
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7:11 am, March 23, 2018
Quote:
Originally Posted by Muzzy
We'll be sure to make it very obvious when this has been announced. If it's not in the FAQ, then we haven't made an official announcemen [..]
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7:11 am, February 24, 2018
Quote:
Originally Posted by Muzzy
I'll bring it up with the team Halochain. Are there avenues for gold that you haven't explored? Maybe the gold is just coming from too [..]
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5:11 pm, February 14, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers, While the Name Purge was completed January 31st, the Name Reclaim will take place after this weekly maintenance down [..]
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5:11 pm, February 14, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers, While the Name Purge was completed January 31st, the Name Reclaim will take place after this weekly maintenance down [..]
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7:13 am, February 10, 2018
Quote:
Originally Posted by Muzzy
We've reached to the winners already. We have already had to draw new winners due to any original winners not replying. We're continuing [..]
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7:11 am, December 14, 2017
Quote:
Originally Posted by Muzzy
We haven't forgotten about this, but there is a lot going on right now. I have spoken to the team every day about the compensation packs [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Quillodon
In a world where dwarves can summon futuristic, magical, mechanized suits of battle armor from the interdimensional void at will, an [..]
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8:11 am, October 18, 2017
Quote:
Originally Posted by Muzzy
I haven't had any experience with it yet, but I thought the Kindled Spirit Powerstone gave attack speed? The Bloomfang helm(powerstone) [..]
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8:11 am, October 10, 2017
Quote:
Originally Posted by Muzzy
Yo Edwardo,We don't have a plan yet to share with the players regarding transfers. I honestly don't know if the ideas you've stated woul [..]
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8:11 am, October 10, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,During this week's downtime for Server Maintenance we'll be merging the Fresh Start server Auction Houses with the Leg [..]
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8:11 am, October 10, 2017
Hello Adventurers,
During this week's downtime for Server Maintenance we'll be merging the Fresh Start server Auction Houses with the Legacy server Auction Houses.
Legacy server AH listings will be [..]
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8:11 am, October 6, 2017
Quote:
Originally Posted by Muzzy
I haven't been a part of the previous FS server-turning-into-legacy process before, but I'm pretty sure it took a while. Started with AH [..]
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8:11 am, October 3, 2017
Quote:
Originally Posted by Muzzy
To be clear, I didn't confirm that it was, just said I'd look into it ;)I haven't taken the time to check all leather vs all comparable [..]
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8:11 am, August 19, 2017
Hello Adventurers,
Some of the Trion Archeage Team will be at Gamescom this week!
Joe "Muzzy"
Merv "Khrolan"
Amanda "Amary"
Sophie "Socke"
Don't worry, y [..]
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8:11 am, August 19, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, Some of the Trion Archeage Team will be at Gamescom this week! Joe "Muzzy" Merv "Khrolan" Aman [..]
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8:11 am, July 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Miraju
So, you said you'd give me a response for the question I [..]
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8:11 am, July 21, 2017
Teach Muzzy: Trade Run Edition — July 21st at 1:30 PM PDT (8:30 PM UTC)
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Hey Adventurers,
This week we'll be on Vengeance to [..]
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8:11 am, July 21, 2017
Quote:
Originally Posted by Muzzy
Teach Muzzy: Trade Run Edition — July 21st at 1:30 PM PDT (8:30 PM UTC)Hosts:Community Manager - Joe "TheBlueMuzzy" [..]
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8:11 am, July 8, 2017
...but not in a way you anticipated. :)
Over the last few weeks, I've gotten a lot of questions on what I'm doing now that a new Community Manager, Muzzy, is here. I've also read quite the number of t [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DoesntMatter
right with that being said, i can not use glyph period beca [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
...but not in a way you anticipated. :) Over the last few weeks, I've gotten a lot of questions on what I'm doing now th [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Xhisors
Side note, how long is this marketplace subscription go [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey there Blackberry -- our CS team is working hard to make sure players get responses as soon as they can, but we've had [..]
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8:11 am, June 23, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We can't assist with ban appeals on the forums, so please send an email to appeals@trionworlds.com if you haven't done [..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Muzzy
Hi all,We've done a lot of manual fixing with players to address this issue. If you were not handled manually and are still affected by [..]
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6:11 pm, June 17, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Noodlex
No, really. Every time, every day, like every 10 sec for 5 minut [..]
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6:11 pm, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there,With antivirus software there's always a risk of a false-positive after an update. Software updates to game code, or installers [..]
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8:11 am, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a ticket at support.trionworlds.com if you haven't and we'll be happy to investigate any possible solut [..]
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8:11 am, June 6, 2017
Quote:
Originally Posted by Muzzy
Hi all!There is definitely a misunderstanding here, and we apologize for that. We want these events to happen during peak hours, per reg [..]
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8:11 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, wanted to drop by for an update on this.Right now, there isn't much new news to share, sadly. The team has cont [..]
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8:11 am, April 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, I'd take a look at the following support articles and try the troubleshooting steps provided: [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't already, you may want to give these troubleshooting steps a try and see if that helps you. If not, subm [..]
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5:11 pm, March 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry you haven't received a reply yet, but our CS team is working to get caught up as quickly as possible. We'll [..]
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7:11 am, March 5, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Skele
Ask where Quillodon has been.
Haha I haven't really been [..]
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7:11 am, February 26, 2017
Quote:
Originally Posted by ZamboniChaos
This also may take some time to go through, so I'd try relogging if you haven't already and see if the name change was applied.
[..]
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7:11 am, February 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This is actually a known issue that our team is looking into, but this is simply a bug with the way Patron is being di [..]
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5:11 pm, January 29, 2017
Quote:
Originally Posted by Carthax
If you haven't already, I'd suggest submitting a ticket to our Customer Support team. We're currently experiencing a large volume of t [..]
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5:11 pm, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you haven't received a reply yet. I confirmed your tickets were still moving up the queue, and our CS team will [..]
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7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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5:11 pm, January 22, 2017
Quote:
Originally Posted by Carthax
We can't expedite tickets over the forums, as we assist on a first-come, first-serve basis. However, we greatly appreciate your patien [..]
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7:11 am, January 15, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear you're having trouble with this. We have some troubleshooting steps on our support page, so I'd give those a try if [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So to follow up on this, there should have been no changes made to character slots. Players are still able to have up to [..]
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7:11 am, January 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
5:18 PM PST Update: So here's the plan of attack. We're going to continue to get the Reckoning server back up ASAP. While [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! If you haven't already, take a look at this support article and give those troubleshooting steps a try. If th [..]
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7:11 am, December 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just checked on your ticket and it appears one of our CS agents recently responded. Please check your ticket if you [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by kueklol
I haven't heard of any grace period working for ANYONE [..]
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5:11 pm, December 21, 2016
Quote:
Originally Posted by Hesk
Unfortunately, we are unable to discuss account bans on the forums. If you have additional information to add to your appeal, please upda [..]
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5:11 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! If you're still having issues and haven't received the code, please email support@trionworlds.com from the legacy account and we'l [..]
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7:11 am, December 11, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Tormensoth
Unable to target, but damage can still be applied through the u [..]
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7:11 am, December 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Just to confirm again, yes, codes are being sent out. The email send is HUGE, so it's going to take all day for the email [..]
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7:11 am, December 8, 2016
We've recently gotten a lot of questions from you all regarding the specifics of the Fresh Start server, how accounts on the new server work, and what you can expect when playing there. We've taken yo [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Carterthemartyr
From what I've heard, the transformation doesn't take gear [..]
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5:11 pm, November 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We haven't announced specifics yet, but we do plan on offering additional compensation for these connection issues. Ke [..]
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5:11 pm, November 1, 2016
Quote:
Originally Posted by Quillodon
Have a stack of Bruiser's Badges ready, and enter the sparring arena every X minutes/hours as whatever class your viewers vote on.La [..]
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8:11 am, October 19, 2016
Quote:
Originally Posted by Quillodon
I do sunken chests pretty regularly, and I haven't noticed a change in my odds lately. I DID have the biggest dry streak ever before [..]
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6:11 pm, October 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
8:00 AM PDT Update: This update has begun!
Quote:
Originally Posted by RukiaMorpheus
A lot o [..]
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6:11 pm, October 4, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry that you haven't received the answers or support your were hoping for, but it appears our CS agents have been providing [..]
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8:11 am, September 29, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by baronslayer
So as the title says, After the servers came back online I open my [..]
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8:11 am, September 25, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Mudbone827
I start GLYPH with the game choice window opens and the Glyp [..]
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8:11 am, September 23, 2016
Quote:
Originally Posted by Quillodon
We meet again, Tricorn! Unfortunately, I'm much more limited in what I can say this time around. Whereas our previous discussions w [..]
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6:11 pm, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having this issue. My first suggestion would be to try a complete reinstall of ArcheAge if you ha [..]
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6:11 pm, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was been created successfully, and I'm sorry you haven't received a response yet. One of our C [..]
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8:11 am, August 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you haven't received a reply yet. I confirmed your ticket was still awaiting review, and one of our agents will [..]
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6:11 pm, July 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Moly
Celestrata can we briefly talk about the fact you're now A [..]
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8:11 am, July 14, 2016
Quote:
Originally Posted by ZamboniChaos
Unfortunately, we're not able to assist with account bans on the forums. Please have your friends email appeals@trionworlds.com i [..]
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6:11 pm, June 29, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ticklepickle
When are the Morpheus & Rangora server tra [..]
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8:11 am, June 11, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!DISASTER, Gank Bus, and Mercenaries take down Leviathan: We opened this week with the largest bang of commu [..]
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8:11 am, June 11, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Aracebeth
The quest is funny too pervy daru lol :confused:
Hon [..]
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8:11 am, June 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream! DISASTER, Gank Bus, and Me [..]
View
8:11 am, June 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream! DISASTER, Gank Bus, and Me [..]
View
6:11 pm, June 8, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! If you've submitted tickets for this, I'm sorry if you haven't received a response yet. We've seen a huge spike in [..]
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8:11 am, June 7, 2016
Quote:
Originally Posted by Quillodon
Hello Cohiba!Was your friend in full plate, or did they perhaps have a ton of pdef gems? Shieldpen does work on everyone according t [..]
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8:11 am, June 2, 2016
Quote:
Originally Posted by Hesk
Thanks for reporting this issue. I haven't received any response back yet about whether or not it was intended, but a bug report has been [..]
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8:11 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the confusion! We're still in the process of granting these, so don't worry if you haven't received your pack yet!
[..]
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8:11 am, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Dragh
already did and no answer, i never get answers in tickets, i have [..]
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8:11 am, May 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Zacka! We have some additional troubleshooting steps on our support page, so I'd review this article and see if there a [..]
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8:11 am, May 28, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by alexjwolf27
ok I did all the green quests and went the see Gleeman did all [..]
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6:11 pm, May 18, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Manuella
But this change hasn't come? Why? The players who are [..]
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6:11 pm, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Is your friend still seeing this? I haven't had seen other reports of this recently, so it may have been a temporary s [..]
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8:11 am, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! My first suggestion would be changing your password and updating your account email if you haven't already. W [..]
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8:11 am, May 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Cross posted from the other thread on this: So, in a quick turn around, we here on the team are going to work on moving [..]
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8:11 am, May 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, in a quick turn around, we here on the team are going to work on moving the EU Event Schedule later to accommodate th [..]
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6:11 pm, May 2, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys!Thanks for the catch and the reports, we'll get this over to the AA team to take a look at! (I'm surprised I hav [..]
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8:11 am, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by link00102
Yeah this still isn't working for me. I've tried all the diff [..]
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8:11 am, April 6, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by peveay
celestrata you still haven't anwser me pages ago , when [..]
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6:11 pm, April 5, 2016
Quote:
Originally Posted by ZamboniChaos
I'd recommend reviewing our basic troubleshooting steps for crashing issues and see if there are any steps you haven't tried.If t [..]
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5:11 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try deleting your Glyph appdata folder if you haven't already:Navigate to C:\Users\USERNAME\AppData\Lo [..]
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7:11 am, March 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream. Mostly it was dedicated to sm [..]
View
7:11 am, March 19, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream. Mostly it was dedicated to smacking people in the face throughout the PTS server, but we did cover a few t [..]
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7:11 am, March 18, 2016
Join Senior Producer Merv "Khrolan" Lee Kwai, Producer Amanda "Amary" Fry, and Senior Community Relations Manager Seraphina "Celestrata" Brennan on the Trion Worlds Twi [..]
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5:11 pm, March 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Faddler! I'd check out our support article on video/graphics issues and see if there are any additional steps you haven [..]
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5:11 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you haven't received your reward coins, go ahead and submit a support ticket so our CS team can help!
Ju [..]
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7:11 am, March 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, while we appreciate the concerns being raised here, the simple fact is that no server has currently come that low to [..]
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7:11 am, March 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Neyix! I'd submit a support ticket so our CS team can investigate. If they determine that you haven't received all the [..]
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7:11 am, March 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by ned stark
@celestrata So what about players that received a war [..]
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5:11 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! FPS issues can have a number of different causes and can be difficult to diagnose. I'd recommend checking out some of [..]
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5:11 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Deathshades! Sorry to hear you're still having problems with this. If you haven't already, I'd get in touch with our Customer [..]
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7:11 am, February 27, 2016
Quote:
Originally Posted by Quillodon
Hey guys!This was reported to the Loc Dept last week, and the item was renamed "Auction Mannequin." The tooltip itself is [..]
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7:11 am, February 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by skullhead51
Why does the healing costume set have no selection [..]
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