8:11 am, July 7, 2016
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Originally Posted by Kiwibird
Join us in-game for a live town hall discussion in your local Shatigon faction chat on Friday, July 8!What is a Faction Chat Town Hal [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
Adventurers, we want to see your creativity shine! From today until June 23, record your gameplay and share it with the team for a ch [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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8:11 am, June 9, 2016
Quote:
Originally Posted by Kiwibird
Brought back by community request, the improved success rate on Regrade chances is back! From now until June 21, enjoy a 1.5x bonus [..]
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8:11 am, June 9, 2016
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Originally Posted by Kiwibird
I'll update the article to be more clear about what items this event applies to, thank you for letting us know!
Jump to po [..]
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8:11 am, June 9, 2016
Quote:
Originally Posted by Kiwibird
Join us in-game for a live town hall discussion in your local Kyrios faction chat on Friday, June 10!What is a Faction Chat Town Hall [..]
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8:11 am, May 25, 2016
Quote:
Originally Posted by Kiwibird
Great news for everyone! We will be extending the Guildies with Benefits and Surf n' Turf events until May 31. For more information o [..]
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6:11 pm, May 24, 2016
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Originally Posted by Kiwibird
Hello all, A temporary issue has come up that is preventing players from making purchases with credits or using credit-granting item [..]
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7:11 am, January 23, 2016
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Originally Posted by Kiwibird
Hello all, We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, bu [..]
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7:11 am, January 5, 2016
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Originally Posted by Kiwibird
Hello everyone, Our routine weekly maintenance for ArcheAge is normally performed on Tuesdays. To avoid additional downtime this wee [..]
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7:11 am, December 15, 2015
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Originally Posted by Kiwibird
Hey there everyone,We will have weekly sever maintenance for our North American ArcheAge servers starting at 8:00 AM PST / 4:00 PM GM [..]
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7:11 am, December 15, 2015
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Originally Posted by Kiwibird
Hey there everyone,We will have weekly sever maintenance for our European ArcheAge servers starting at 2:00 AM GMT / 6:00 PM PST on D [..]
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7:11 am, December 1, 2015
Quote:
Originally Posted by Kiwibird
Adventurers,The North American ArcheAge servers will be unavailable at 8:00 AM PST (GMT-8) on Thursday, December 3rd for weekly maint [..]
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7:11 am, December 1, 2015
Quote:
Originally Posted by Kiwibird
Adventurers,The European ArcheAge servers will be unavailable at 2:00 AM GMT (PST+8) / 3:00 AM CET on Friday, December 4th for weekly [..]
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6:11 pm, September 15, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by TrinoPlease
I'm getting tired of getting home from work and this damn game [..]
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8:11 am, September 15, 2015
Quote:
Originally Posted by Kiwibird
Adventurers,The European ArcheAge servers will be unavailable at 4:50 PM PDT / 11:50 PM GMT on Tuesday, September 15 for weekly maint [..]
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8:11 am, September 1, 2015
Quote:
Originally Posted by Kiwibird
Hey there, it looks like you should have access. I've reached out to our resident account wizard, he'll take a look and see if he can [..]
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8:11 am, August 29, 2015
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Originally Posted by Kiwibird
Game Update 2.0: Heroes Awaken has been targeted for September 12, 2015! Prepare to rise as a Hero of your faction via the new pol [..]
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8:11 am, August 28, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by youtube Jasonwivart
Thanks Kiwi
Happy to help!
Quote:
[..]
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8:11 am, August 8, 2015
Quote:
Originally Posted by Kiwibird
Don the shadowy garb worn by the assassins and spies of Anthalon! The black Chimera Agent Uniform is available from the all-new Chi [..]
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8:11 am, August 7, 2015
Quote:
Originally Posted by Kiwibird
Slay your enemies in PvP combat and reap twice the rewards! Honor gains for both world PvP during wartime and participating in the [..]
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8:11 am, May 8, 2015
Quote:
Originally Posted by Kiwibird
Hey there, sorry to hear you've been having trouble with that. We have support articles here and here that may help but you may have [..]
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8:11 am, May 8, 2015
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Originally Posted by Kiwibird
Hey there, what steps have you tried so far? Make sure you've tried the steps available on our support site. If you've already atte [..]
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8:11 am, May 8, 2015
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Originally Posted by Kiwibird
Hey there, sorry to hear this didn't resolve the issue for you. If you've already tried all the steps here then please go ahead and e [..]
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8:11 am, May 6, 2015
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Originally Posted by Kiwibird
Hey there folks, if you've tried all the steps here and here, then please go ahead and submit a ticket so a GM can troubleshoot with [..]
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8:11 am, April 24, 2015
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Originally Posted by Kiwibird
Join Producer Merv “Khrolan” Lee Kwai and Associate Producer Amanda “Amary” Fry on the Trion [..]
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8:11 am, April 9, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by Waldo
They need to know names, server and where.
We do need thi [..]
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8:11 am, April 3, 2015
Quote:
Originally Posted by Kiwibird
Join Producer Merv “Khrolan” Lee Kwai and Associate Producer Amanda “Amary” Fry on the Trion [..]
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7:11 am, March 6, 2015
Quote:
Originally Posted by Kiwibird
5:35 PM: XLGAMES is reviewing the logs of the server's crash to track down the cause and the Operations Team has completed the restar [..]
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7:11 am, February 27, 2015
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Originally Posted by Kiwibird
Hey there everyone, the schedule for the ArcheAge livestream has been set. We'll be starting at 2:30 PM PST. We look forward to seein [..]
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7:11 am, January 13, 2015
Quote:
Originally Posted by Kiwibird
Hey there! Our Operations Team is actually investigating the cause of these disconnects. Keep an eye on the Dev Tracker here for upda [..]
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7:11 am, January 13, 2015
Quote:
Originally Posted by Kiwibird
Hello there! Our Operations Team has been investigating the cause. As always, we do appreciate the report!Keep an eye on the Dev Trac [..]
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7:11 am, January 9, 2015
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Originally Posted by Kiwibird
We're having a support site upgrade today, so links may run into some issues today. We're working to complete it as soon as possible. [..]
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7:11 am, January 9, 2015
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by Hellcap
This worked... Thanks. Now to wait for Kyrios :)
Happy [..]
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7:11 am, January 7, 2015
Quote:
Originally Posted by Kiwibird
Hey there, Submitting a ticket was the right thing to do, and a support agent will get to your ticket as soon as possible. Billing is [..]
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7:11 am, January 7, 2015
Quote:
Originally Posted by Kiwibird
Hey there, can you let us know what steps you've already tried to resolve this? We have some listed here, let us know what you've alr [..]
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7:11 am, December 30, 2014
Quote:
Originally Posted by Kiwibird
Adventurers,The European ArcheAge servers will be unavailable at 2:00 AM GMT (PST+8) on Tuesday, December 30 for a restart. The estim [..]
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7:11 am, December 30, 2014
Quote:
Originally Posted by Kiwibird
Adventurers, The North American ArcheAge servers will be unavailable at 8:00 AM PST on Tuesday, December 30 for weekly maintenance. [..]
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7:11 am, December 10, 2014
Quote:
Originally Posted by Kiwibird
Hey there folks, we're seeing populations rising. If you haven't yet, give it another shot and let us know if you're able to connect [..]
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7:11 am, December 10, 2014
Quote:
Originally Posted by Kiwibird
Hey there, could you include the server name in your report? It helps to include this information, that way we can track them down qu [..]
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7:11 am, December 9, 2014
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Originally Posted by Kiwibird
Hello there everyone! We've removed the restriction on APEX purchases, and you should now be able to purchase and redeem APEX. Than [..]
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7:11 am, December 5, 2014
Quote:
Originally Posted by Kiwibird
Sorry about that folks, was a bit too quick on the post. Wanted to get it up as soon as possible. Validation will be starting soon fr [..]
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7:11 am, December 5, 2014
Quote:
Originally Posted by Kiwibird
Hello everyone, The Kyprosa (EU) server has crashed and we're in the process of getting it back online. The XLGAMES and Trion Worlds [..]
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7:11 am, December 4, 2014
Quote:
Originally Posted by Kiwibird
Hello again everyone, we've begun validation on the EU servers. I'll provide another update soon when they're available again.
[..]
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7:11 am, December 4, 2014
Quote:
Originally Posted by Kiwibird
Hello again everyone! We've begun validation for Lucius. I'll let you know when the server is available. Thanks!
Jump to p [..]
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7:11 am, December 2, 2014
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by Shavir
What about the EU servers why are they being left out?
H [..]
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7:11 am, December 1, 2014
Quote:
Originally Posted by Kiwibird
Hey everyone. We have been continuing our investigation of these network issues. We do appreciate your continued patience.
[..]
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7:11 am, December 1, 2014
Quote:
Originally Posted by Kiwibird
I believe this may have been mentioned elsewhere, but our support team has adjusted to compensate for the network issues that we are [..]
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7:11 am, December 1, 2014
Quote:
Originally Posted by Kiwibird
Hey there - we are experiencing some network issues. Please refer to this thread. We are continuing to investigate, and we do appreci [..]
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7:11 am, November 27, 2014
Quote:
Originally Posted by Kiwibird
Hello everyone! We appreciate your patience, and we'd like to let you know that APEX has been reactivated at this time.
J [..]
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7:11 am, November 27, 2014
Quote:
Originally Posted by Kiwibird
Black Friday savings are coming to ArcheAge with many of the Marketplace items available at 20% off for a limited time!...Read the fu [..]
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7:11 am, November 27, 2014
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by Yoshua
what time is the correct time? and why do we keep seeing display iss [..]
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7:11 am, November 9, 2014
Quote:
Originally Posted by Kiwibird
Adventurers,The Naima (NA) server crashed around 2:05 PM PST. We've in the process of bringing it back online.Thanks for your patienc [..]
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7:11 am, November 6, 2014
Quote:
Originally Posted by Kiwibird
Adventurers,The Lucius (NA) server crashed, and we're in the process of getting it back online. Thanks for your patience!
[..]
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7:11 am, November 5, 2014
Quote:
Originally Posted by Kiwibird
Hi there! We're trying to direct traffic to the main thread for this topic for easy reference. :o Appreciate it!
Jump to p [..]
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7:11 am, November 5, 2014
Quote:
Originally Posted by Kiwibird
Hi there folks! We're trying to direct traffic to the main thread for this topic for easy reference. :o It gets a bit tough to keep t [..]
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7:11 am, November 5, 2014
Quote:
Originally Posted by Kiwibird
Hi there! We're trying to direct traffic to the main thread for this topic for easy reference. :oThis will make it easier to keep tra [..]
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7:11 am, November 5, 2014
Quote:
Originally Posted by Kiwibird
Hi there folks! We're trying to direct traffic to the main thread for this topic for easy reference. :o It gets a bit tough to keep t [..]
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7:11 am, November 5, 2014
Quote:
Originally Posted by Kiwibird
Hey there! We're trying to direct traffic to the main thread for this topic for easy reference. :o It gets a bit tough to keep track [..]
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7:11 am, November 4, 2014
Quote:
Originally Posted by Kiwibird
Adventurers,The Shatigon, Eanna and Dahuta (EU) servers have crashed, and we're in the process of getting them back online.Thanks for [..]
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7:11 am, November 4, 2014
Quote:
Originally Posted by Kiwibird
Quote:
Originally Posted by Freezman13
Hi. I get this error:Chat UnavailableYou must have a recent purc [..]
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