8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 18th for weekly maintenance and scheduled se [..]
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8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone! The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 18th April for weekly maintenance and schedul [..]
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8:11 am, April 13, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,Normally PTS is unavailable for 2-4 weeks following a major update, but we’re going to be introducing a new [..]
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8:11 am, April 11, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 11th April for weekly maintenance and scheduled [..]
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8:11 am, April 11, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 11th for weekly maintenance and scheduled se [..]
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8:11 am, April 11, 2018
Quote:
Originally Posted by Tinen
Greetings, everyone!We're aware that Conviction is currently not available, and the team is working to bring it back as soon as possible [..]
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6:11 pm, April 10, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello ArcheAge Adventurers,We are aware that both Nui and Thunderwing are currently unavailable, and our teams are workin [..]
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6:11 pm, April 8, 2018
Quote:
Originally Posted by Celestrata Bloodsong
8:20 AM PDT Update:We've received the hotfix from the XL Engineering team and are testing it in our internal environments [..]
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6:11 pm, April 8, 2018
Quote:
Originally Posted by Muzzy
Update: 4:27 AM PDTC Unfortunately, the NA FS Server, Nui, has become unavailable again. Our team is addressing the issue and we'll cont [..]
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6:11 pm, April 8, 2018
Quote:
Originally Posted by Khrolan
All,[1:51 AM PDT] We've recognized that the NA Fresh Start server (Nui) is currently unavailable. We're diagnosing the issue and the [..]
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6:11 pm, April 7, 2018
Hello Adventurers,
We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preventing some players from accessing their characters in these serv [..]
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6:11 pm, April 7, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preven [..]
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6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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7:11 am, February 1, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Sure, I can try to clarify this separation between publisher and developer a bit more. When it comes to changes in the g [..]
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5:11 pm, December 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pulch
WHATS THIS about our personal info in jeopardy of being breached???????
[..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Cirran
The funniest thing is that they delayed PTS because, BAS [..]
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7:11 am, November 23, 2017
Hello Adventurers,
There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the DDoS: Should it continue, our team will remain vigilant and mai [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the D [..]
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8:11 am, October 18, 2017
Hello Adventurers,
It's time.
Transfers between Evolution servers will be opened up during the Weekly NA Maintenance Downtime next Wednesday for both the EU and the NA. The same usual restrictions app [..]
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8:11 am, October 18, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,It's time.Transfers between Evolution servers will be opened up during the Weekly NA Maintenance Downtime next Wednesd [..]
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8:11 am, September 19, 2017
Quote:
Originally Posted by Muzzy
Hey all, To turn off the AFK kick timer, we'd need to restart the servers. We've decided that we'll roll it into the weekly maintenance [..]
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8:11 am, September 10, 2017
Good evening everyone,
It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of th [..]
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8:11 am, September 8, 2017
Hello everyone,
Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution due to a way the data is structured within the game. While your [..]
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8:11 am, September 8, 2017
Quote:
Originally Posted by Muzzy
Hello everyone, Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution [..]
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8:11 am, September 5, 2017
Quote:
Originally Posted by Muzzy
Just as the title states: we will re-enable the name change service after the Evolutions have been completed. We'll make another announc [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 18, 2017
Quote:
Originally Posted by Muzzy
Hi all,The image in the email is correct, not the header of the email."We are currently offering free server transfers to all playe [..]
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8:11 am, August 17, 2017
Greetings Adventurers!
The 1-Credit Transfers begin August 16th and will continue through August 30th.
We know the Evolutions bring about many concerns, and because the process creates necessary dis [..]
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8:11 am, August 17, 2017
Quote:
Originally Posted by Muzzy
Greetings Adventurers!The 1-Credit Transfers begin August 16th and will continue through August 30th.We know the Evolutions bring about [..]
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8:11 am, August 17, 2017
Quote:
Originally Posted by Muzzy
Greetings Adventurers!The 1-Credit Transfers begin August 16th and will continue through August 30th.We know the Evolutions bring about [..]
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6:11 pm, August 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning all!In order to enable 1 credit transfers and get our system set up for the evolution, our character transfe [..]
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6:11 pm, August 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Our work on the character transfer service is complete! Transfers are now 1 credit, players cannot transfer INTO an Evolu [..]
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6:11 pm, August 7, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Rhaevyn
It shows that i paid for a product , am looking for support, and [..]
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8:11 am, July 27, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please submit a support ticket at support.trionworlds.com so that our Customer Service team can inves [..]
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6:11 pm, July 26, 2017
Quote:
Originally Posted by Hesk
Hello! The server crashed around 25 minutes ago, and is in the process of being restarted and opened up again. We expect to have service [..]
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6:11 pm, July 26, 2017
Quote:
Originally Posted by Hesk
Hello! The server crashed around 25 minutes ago, and is in the process of being restarted and opened up again. We expect to have service [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
We're aware, and here's where we are at for this:
Quote:
Originally Posted by Celestrata Bloodsong
[..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com for any missing items. Our Customer Service team will be happy to invest [..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Hesk
Hello! If you have not yet done so, please submit a support ticket at support.trionworlds.com so that our Customer Service team can inves [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, June 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi there Chicky,Unfortunately, your account was found in violation of the rules of the game by one of our GMs -- Senior G [..]
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6:11 pm, May 30, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Customer Service team can assist with this issue.
[..]
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8:11 am, May 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Customer Service team can investigate this issue for you.
[..]
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6:11 pm, May 17, 2017
The day has come! If you’ve been waiting for a chance to move between the North American Fresh Start servers, your time is NOW!
As announced last week, players on Vengeance will be able t [..]
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8:11 am, May 11, 2017
Play on Vengeance but always wished to jump into Reckoning? Play on Reckoning, but always wanted to join friends on Vengeance? Soon, your chance shall come!
Starting on May 17 after weekly maintena [..]
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8:11 am, May 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Play on Vengeance but always wished to jump into Reckoning? Play on Reckoning, but always wanted to join friends on Ven [..]
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8:11 am, May 10, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com if you have not already, so that our Customer Service team can investiga [..]
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8:11 am, April 26, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Customer Service team can investigate which items, if any, w [..]
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8:11 am, April 22, 2017
Ah goddess, I think I just gained 5 pounds from looking at this house.
This week’s newest Marketplace item is a tasty treat that none can beat! If you were looking for the perfect house to [..]
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8:11 am, April 19, 2017
ArcheAge Version 3.0 Patch Notes -- April Update
The following release notes contain information about the ArcheAge April Update!General ChangesReduced the Guardian boss in Heart of Ayanad, but increa [..]
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8:11 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- April UpdateThe following release notes contain information about the ArcheAge April [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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8:11 am, April 13, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that this issue can be investigated by our Customer Service team.
[..]
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8:11 am, April 6, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com or by email at support@trionworlds.com, and our Customer Service team ca [..]
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8:11 am, April 5, 2017
Quote:
Originally Posted by Hesk
For issues with lost or missing payments, please submit a support ticket at support.trionworlds.com so that our Customer Service team can [..]
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6:11 pm, March 31, 2017
[QUOTE=ZamboniChaos;2580330]
[QUOTE=Petarie;2580101]Hi I just had this happen to me the EXACT same way. My laptop has been sluggish and didn't load the walls so I talked to ocean trader from udeneath [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Concours «Folie des points d'artisanat» d'ArcheAge® Règlement officiel et Conditio [..]
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7:11 am, March 23, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with harassment, please submit a support ticket at support.trionworlds.com so that our Customer Service team can in [..]
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7:11 am, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with lost or missing patron time, please submit a support ticket so that our Customer Service team can investigate [..]
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7:11 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Instinct
And you expect most of your AA customers to search & f [..]
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7:11 am, March 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey there Bman, Right now, our customer service wait times have increased again, sometimes in excess of 7 days. The team [..]
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5:11 pm, March 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Morning guys,We've all been contacted and we are here, working to restore service to the affected servers. You can follow [..]
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7:11 am, February 24, 2017
Adventurers,
You may have noticed that a familiar service has returned! Please welcome back Character Name Changes to the fold, joining their Character Server Transfer bretheren.
If you've been inte [..]
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7:11 am, February 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, You may have noticed that a familiar service has returned! Please welcome back Character Name Changes to th [..]
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5:11 pm, February 23, 2017
Quote:
Originally Posted by Hesk
For any issues with quest progress, please submit a support ticket at support.trionworlds.com so that our Customer Service team can inves [..]
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5:11 pm, February 23, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing items, please submit a support ticket at support.trionworlds.com so that our Customer Service team can [..]
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7:11 am, February 22, 2017
Winter was SO last season! Amary’s debuting a new selection of fabulous threads, so make sure you’re on the cutting edge before you’re on the cutting room floor.
This [..]
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7:11 am, February 17, 2017
The wait is finally over! The last preparations are made, and we are excited to let all of you know that Transfers between Legacy servers is BACK!
As before, the Character Transfer service will only [..]
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7:11 am, February 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
The wait is finally over! The last preparations are made, and we are excited to let all of you know that Transfers betwee [..]
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5:11 pm, February 16, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend submitting a support ticket at support.trionworlds.com so that our Customer Service team can investigate.
[..]
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5:11 pm, February 16, 2017
Quote:
Originally Posted by Hesk
Hello! You are welcome to update your ticket with your concerns; however, any restorations would be provided by Customer Service, and the [..]
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7:11 am, February 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Pascal! Unfortunately we cannot help with bans here on the forums. Only customer service will be able to help you out [..]
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5:11 pm, February 14, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket so that our Customer Service team can assist you with this issue. Since you're unable to access the [..]
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5:11 pm, February 2, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with applying codes, please submit a support ticket at support.trionworlds.com so that our Customer Service team ca [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
5:16 AM UTC Update: As the team has continued to investigate, the hardware issue has now been identified as a major failu [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
To update this thread, it looks like the no downtime post trouble stemmed from an email list that was suppose to notify t [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
Yes, I would just like to know I am not getting informatio [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by General Aladeen
@Celestrata do you guys still aim to release tr [..]
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5:11 pm, January 31, 2017
Quote:
Originally Posted by Hesk
I can confirm from the ticket itself that #820797 has not yet received a response from Customer Service. We will address your issue as so [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So we've been aware of the practice described by the OP for years. This is nothing new, and something that happens in any [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Khrolan
Hi,Thanks for the concerns @Panterah and co. I'm regretful that PTS remained down for so long but it was necessary - I couldn't devote [..]
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7:11 am, January 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Maingrill
Then why did it show 19 yesterday?Either way the faul [..]
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7:11 am, January 15, 2017
Quote:
Originally Posted by ZamboniChaos
No ETA yet, but our team is working to bring this service back online as soon as possible. Keep an eye on the forums for future u [..]
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7:11 am, January 13, 2017
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from logging in, and we want to offer you all a pack of compensation items. Our teams [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from l [..]
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5:11 pm, January 10, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing patron, please make sure to submit a support ticket at support.trionworlds.com, so that our Customer S [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Adventurers, Our team is currently working to address the black screen players may receive upon logging int [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Skayth
Most of the issues are caused by running the server at 6 [..]
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7:11 am, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! We are aware that Reckoning is currently showing as under maintenance and cannot be accessed at t [..]
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7:11 am, January 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good evening Adventurers!We are aware that the Reckoning server has become unexpectedly unavailable and the teams are wor [..]
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7:11 am, January 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by pookasaurus
Dont worry they still havent answered me about hatr [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for January 4. Happy New Year! Here's where we are at for tod [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 29. Here's where we are at for today: --Ven [..]
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5:11 pm, December 29, 2016
Quote:
Originally Posted by Hesk
For any issues with missing claimables, please make sure to submit a support ticket at support.trionworlds.com so that our Customer Servi [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Hesk
Hello! I've confirmed your ticket is in the queue to be answered, and will be addressed as soon as we are able. To update the name on you [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 27. Here's where we are at for today:--Yesterday [..]
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