8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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8:11 am, March 31, 2018
Quote:
Originally Posted by Tinen
Greetings everyone! PTS World 2 will be open at 1 PM PDT (8PM UTC) for players to begin testing. With this, I will be disabling the mar [..]
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7:11 am, March 16, 2018
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture Sale
It’s time for some Spring cleaning. You can freshen up your homestead with these [..]
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7:11 am, March 16, 2018
Quote:
Originally Posted by Yaviey
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture SaleIt’s time for some [..]
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7:12 am, March 15, 2018
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power of long forgotten myths of both sky-ruling dragons and the dar [..]
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7:12 am, March 15, 2018
Quote:
Originally Posted by Muzzy
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power [..]
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7:11 am, November 11, 2017
Quote:
Originally Posted by Muzzy
I understand your concern that the compensation is per account, rather than per character, but this generous amount could have been take [..]
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8:11 am, September 14, 2017
Come and join us in celebrating the 3rd year anniversary of ArcheAge with puppies, fireworks and plenty of gifts and rewards.Happy 3-Year Anniversary!
To celebrate our 3 year anniversary with all you [..]
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8:11 am, September 14, 2017
Quote:
Originally Posted by Muzzy
Come and join us in celebrating the 3rd year anniversary of ArcheAge with puppies, fireworks and plenty of gifts and rewards.Happy 3-Yea [..]
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8:11 am, July 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey everyone, just a friendly reminder!While you CAN place carts to block the river, we ask that you DON'T place carts to [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, May 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please review the Fresh Start FAQ:http://forums.archeagegame.com/showt...art-Server-FAQThe relevant section:If I delete all of my [..]
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6:11 pm, May 17, 2017
They say these lamps brings out the worst in people. Their greed, their bloodlust, their darkness… all manifest when around this ancient artifact. What will it bring out in you?
Starting [..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
As you are already aware, some of us are having issues log [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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8:11 am, April 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
We do it in order to give players a second chance to learn from their mistakes, but we reserve the right to ban the new a [..]
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6:11 pm, April 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi there Embronite.After looking at your account, it seems you forgot the reason you took a break was because we banned y [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Arbeitswut-Gewinnspiel Teilnahmebedingungen Das ArcheAge®-Arbeitswut-Gewinnspiel (das &bd [..]
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5:11 pm, March 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Which servers are you attempting to log into? Your account is flagged as a Fresh Start account, which means you're onl [..]
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7:11 am, March 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Oyranos
Hellosince the recent missing patron days issue, I decided to l [..]
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5:11 pm, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as Legacy. This means you won't be able to access the Fresh Star [..]
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5:11 pm, February 23, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing items, please submit a support ticket at support.trionworlds.com so that our Customer Service team can [..]
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5:11 pm, February 9, 2017
Quote:
Originally Posted by Hesk
Hello! It appears your ticket has received an update. Please review it at your leisure, and update it if you have any further issues.
[..]
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7:11 am, February 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like one of our CS agents is currently assisting you with this. Thanks for your patience!
Jump to [..]
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7:11 am, January 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account, and it appears you canceled your Patron subscription before it became active. Since you alre [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So we've been aware of the practice described by the OP for years. This is nothing new, and something that happens in any [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So to add in more information for the thread, based on what we discussed during the livestream. Our platform team has pi [..]
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5:11 pm, January 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Oooookay guys, I think this is enough, and he got the point. OP, sorry to hear that you're going, but we only ask for a p [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I reviewed your account, and it appears it's currently flagged as a Fresh Start account which is why you can't access a [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as a Legacy account. This means you won't be able to log into Fr [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Hesk
Hello! I've confirmed your ticket is in the queue to be answered, and will be addressed as soon as we are able. To update the name on you [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Your account was flagged as a legacy account on Dec. 10th, when you created the character Forna on the Kyrios server. While the ch [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! Issues with random restarts that don't have any error message or blue screen are generally either related to heat management (wher [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! For issues with purchases on the incorrect account, please make sure to submit a support ticket at support.trionworlds.com so that [..]
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5:11 pm, December 10, 2016
Fresh Start ChangesSummonable mailboxes, including any-post owl types have either been removed from the game or can only be used by characters level 40 and higher.
Fresh Start servers cannot make use [..]
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7:11 am, December 9, 2016
Good afternoon Adventurers!
With Revelation coming this weekend, we need to review the rules we have surrounding blocking in-game items.
Blocking items with the intent to deny other players access t [..]
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7:11 am, December 8, 2016
We've recently gotten a lot of questions from you all regarding the specifics of the Fresh Start server, how accounts on the new server work, and what you can expect when playing there. We've taken yo [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Carterthemartyr
From what I've heard, the transformation doesn't take gear [..]
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7:11 am, November 29, 2016
Quote:
Originally Posted by Celestrata Bloodsong
This is a policy that we've been over multiple times, and I don't think this thread so far has been a constructive entry [..]
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7:11 am, November 16, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Baelron
Hey there! Our development team is aware of and working to address these ongoing connectivity issues. We appreciate your report and I' [..]
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7:11 am, November 12, 2016
November 11, 4:38 PM PDT Update -- Network Issues Remain Ongoing
Adventurers, our teams continue to work to solve these network issues, and will be continuing to work on them throughout the weekend. [..]
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5:11 pm, November 6, 2016
Quote:
Originally Posted by Carthax
If you truly wanted to free up the email address by deleting the account, you can submit a ticket through our support site or by sendi [..]
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7:11 am, November 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the trouble. The order review process is in place to prevent fraudulent purchases, and we try to get those t [..]
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5:11 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! I just checked your account, and the charge listed on our end is 14.99 USD. I'm not sure what would cause taxes or additional [..]
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8:11 am, October 25, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, we're unable to discuss account bans via the forums. If you have any questions about the action taken on your accou [..]
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8:11 am, September 21, 2016
Quote:
Originally Posted by Hesk
Hello! If you're continuing to have problems activating patron on your account, please submit a support ticket at support.trionworlds.com [..]
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8:11 am, August 30, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with action taken on your account, please submit a support ticket via support.trionworlds.com, or email appeals@tri [..]
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8:11 am, August 11, 2016
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new options for swapping between accounts. Patch NotesGlyph Registratio [..]
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8:11 am, August 11, 2016
Quote:
Originally Posted by Fasti
Glyph has added some very cool new features! Creating a new account has never been easier with our streamlined registration and new op [..]
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6:11 pm, August 8, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Shrekt
Why do I see all these old accounts I played against ran by new & [..]
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6:11 pm, August 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Vesric! I've reviewed your ticket and it appears your account has been unbanned. When an account is hacked and banned, [..]
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6:11 pm, July 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, I can answer this question pretty accurately. When you appeal, it doesn't just go into a void, nor does it get sent t [..]
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8:11 am, July 13, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Caitie
Why wouldn't he be serious.Blizzard, for instance, allow up to si [..]
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8:11 am, June 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..]
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6:11 pm, June 16, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked at our logs for your registered account, and I'm unable to find any evidence of a login attempt, successful or not. Pl [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To follow up on this, what Brasse said on the Trove forums is accurate to what the telemetry.bin file is. I know people h [..]
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6:11 pm, May 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So this conversation at large is against the rules here on the forums, but I'll leave it with this. If you know anyone's [..]
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8:11 am, May 24, 2016
Quote:
Originally Posted by Khrolan
PTS Players, Consider this a bounty or quest if you will - especially those of you who keep asking for credits or regrade materials o [..]
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8:11 am, May 18, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Persistent
Do you have a character?
Oh fer sure! ArcheAge is th [..]
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6:11 pm, May 2, 2016
Quote:
Originally Posted by Carthax
Sorry to hear about this! After looking at your account, it appears that you are no longer banned! I would refer to the recent reply t [..]
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6:11 pm, April 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Graid
I have this problem with precisely one of my characters: I cannot switch [..]
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7:11 am, February 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey Darken, we looked into your account, but it seems the account that you're posting from is not banned. If you were ban [..]
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5:11 pm, December 22, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Yep, the gold was credited directly to your account, and you should have received a message in your chat window upon logg [..]
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7:11 am, December 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Holiday Hero Video ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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7:11 am, October 27, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by FileHawk
Can we find out a hint at the requirement for getting [..]
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8:11 am, October 24, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Hallowtide Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PU [..]
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8:11 am, October 9, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Look guys, this thread is turning into fighting, and it most likely has outlived it's usefulness. Bank, blocking NPCs wit [..]
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8:11 am, September 17, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Liloou
i have 5 chars on 3 merge server in NA and EU. still just got the [..]
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8:11 am, September 10, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by onix
I've two Level 55s on one account, so where will the coins end up ? [..]
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6:11 pm, September 5, 2015
Quote:
Originally Posted by Celestrata
This problem looks to be resolved. If anyone sees this on their account, please report it to the forums and we will look back into [..]
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6:11 pm, July 29, 2015
Quote:
Originally Posted by Celestrata
Guys I've passed this along to our in-house anti-botting team to look into. Some of you who have reported your wrongful ban to me h [..]
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8:11 am, July 22, 2015
Greetings Adventurers!
This weekend, many of you on Aranzeb were affected by significant server downtime, leaving you unable to play the game and enjoy the Double Experience weekend event. While we h [..]
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8:11 am, July 11, 2015
Quote:
Originally Posted by Celestrata
ABOUT YOUR ITEMS: What happens to my items with the Evolution?Our goal is to ensure that all personal, inventory and bank items wi [..]
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6:11 pm, June 24, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by sillywabbituk
In KR you need a SSN to make a new account, XL made this event [..]
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8:11 am, May 22, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Hektixx
http://imgur.com/HZJ8HE4
Our Game Masters have responded [..]
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6:11 pm, May 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ravyn
I also tried uninstalling Glyph completely and doing the whole removing [..]
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6:11 pm, May 14, 2015
Quote:
Originally Posted by GM Fasti
Electroflux,Make sure to send your appeal email from the email address on the banned account, so they can investigate for you: appeal [..]
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6:11 pm, May 7, 2015
Quote:
Originally Posted by GM Fasti
Since you've submitted appeals, the appeals team will follow up with you directly via your ticket.If your concerned about securing yo [..]
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6:11 pm, April 30, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Pomegranate
Bump. GM pls? :(
Hey there, sorry for that wait. Si [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Omen of Dread Prophecies Contest Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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6:11 pm, April 15, 2015
Quote:
Originally Posted by GM Fasti
Cornel, please send an email from the email address on the account to support@trionworlds.com. In the subject line, explain that your [..]
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8:11 am, April 3, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Armorgeddon Twitter Sweepstakes Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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7:11 am, March 13, 2015
Quote:
Originally Posted by GM Fasti
Hey there! Check out this article for info on the Glyph authentication code. If you still can't get into your account, send an emai [..]
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5:11 pm, March 7, 2015
Quote:
Originally Posted by GM Fasti
Aishanui, i see you have submitted a ticket for this, so the team will investigate this for you as quickly as possible. For anyone lo [..]
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5:11 pm, February 28, 2015
Quote:
Originally Posted by GM Fasti
Send an email to support@trionworlds.com requesting that your account be deleted. Let me know once you have sent it.
Jump [..]
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5:11 pm, February 28, 2015
Quote:
Originally Posted by GM Fasti
If you're having trouble getting into your account, fill out this form for me.That different location error can happen if your Intern [..]
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5:11 pm, February 22, 2015
Quote:
Originally Posted by GM Fasti
I wasn't able to find a ticket for your account, so please submit one as soon as possible. We're unable to make any changes without b [..]
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5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
Taking a look at your account, it appears you're Patron status is up and running at the moment. Is it still a problem?
Jum [..]
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5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
If anyone wishes to appeal a ban, please ask that person to contact us, from the email address on the banned account, by emailing app [..]
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7:11 am, February 17, 2015
Quote:
Originally Posted by Scapes
ArcheAge® Valentine's Day Caption ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF AN [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Hi there. Would you mind providing some additional info for me? Was there any kind of error code or message? When you say the game cr [..]
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5:11 pm, February 5, 2015
Quote:
Originally Posted by GM Fasti
If you haven't sent an email from the email address on your banned account, please do so right away. That is how you appeal a ban, an [..]
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7:11 am, January 31, 2015
North American Adventurers,
We'd like to thank all of you for your patience today with regards to the login server outage! With the issue resolved, we're going to do one better than just saying it. If [..]
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