8:11 am, April 18, 2018
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Originally Posted by Quillodon
Couple'a things that might help, here:1) This quote from the patch notes is INCREDIBLY IMPORTANT:
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Originally Po [..]
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7:12 am, March 8, 2018
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Originally Posted by Muzzy
Our team has potentially found a way to restore the mails lost. We're aiming for next week's maintenance to deploy the fix. We've alread [..]
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7:11 am, January 19, 2018
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Originally Posted by Muzzy
I'm actually a fan of surprise events. Especially if there isn't anything you have to prepare for beforehand. I don't believe all events [..]
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5:11 pm, January 2, 2018
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Originally Posted by BigDataDude
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Originally Posted by Mehelenya
I have tried now everything, removed Glpyh, ArcheAge, installe [..]
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7:11 am, December 21, 2017
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Originally Posted by Trion Socke
Fixed in our files.Like you said, this text is outdated for our region. Swapping titles and stats doesn't cost anything in our ver [..]
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7:11 am, December 16, 2017
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Originally Posted by Quillodon
Haha actually, I'm not surprised at all that the other western factions avoid Two Crowns. Those "serfs" of theirs are slav [..]
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7:11 am, December 1, 2017
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Originally Posted by BigDataDude
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Originally Posted by BlindTrinity
The commands are not working for me either.
I a [..]
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8:11 am, September 8, 2017
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Originally Posted by BigDataDude
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Originally Posted by Ollolol
Makes sense to me. If you have everything down you can do your [..]
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6:11 pm, August 15, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by emeraldscar
I have stopped watching the livestreams. I don't h [..]
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8:11 am, July 29, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Miraju
So, you said you'd give me a response for the question I [..]
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8:11 am, July 28, 2017
Greetings all Adventurers, great and small!
Over the past year, we've seen a lot of discussion among players about the need for server consolidation. The number of players in each server is critical [..]
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8:11 am, July 21, 2017
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Originally Posted by Muzzy
Thanks. Please have your friend put in a ticket. The text wasn't actually changed and has been that way for a long time. The mail deleti [..]
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6:11 pm, July 17, 2017
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Originally Posted by BigDataDude
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Originally Posted by silverliew
looking to construct some research guide for under used class [..]
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8:11 am, July 15, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Orio
7th july. But yes, It would be nice to keep web updated. M [..]
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8:11 am, July 14, 2017
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Originally Posted by Celestrata Bloodsong
So this is the other big thing on my list at the moment. We still did not effectively reproduce this issue on our end but [..]
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8:11 am, July 12, 2017
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Originally Posted by Muzzy
PTS should be back up!Hayalet,I was told that often times this issue works itself out after about 1-2 hours. (not scientific) If you are [..]
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8:11 am, July 6, 2017
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Originally Posted by Trion Socke
Hey ladyluxanna,About once every 2 days or so I actually use the search function on the forum to filter for my name. This is my wa [..]
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8:11 am, June 27, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Xhisors
Side note, how long is this marketplace subscription go [..]
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8:11 am, June 27, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by notre
This is both a sly show of the administration and also a [..]
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6:11 pm, June 19, 2017
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Originally Posted by Celestrata Bloodsong
Okay guys, I just read through all of this thread, and I feel as though we need to make a few points clear:1. As we said [..]
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8:11 am, June 15, 2017
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Originally Posted by Muzzy
Hey everyone, I've been following this discussion and wanted to stop in and acknowledge it. I appreciate the concern and the feedback! I [..]
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6:11 pm, June 14, 2017
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Originally Posted by Fasti
Hey there,While it's not always the case, often it seems that errors in the 2000s indicate something is blocking the authentication of y [..]
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8:11 am, June 13, 2017
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Originally Posted by Muzzy
Hi Sourworms, This is something I'll ask about from the team. There were so many players affected by that, that I may have a good argume [..]
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8:11 am, June 2, 2017
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Originally Posted by ZamboniChaos
Hey there! I just checked your support ticket and it appears our CS team was able to help you out. Let me know if you need anythi [..]
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8:11 am, April 22, 2017
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Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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6:11 pm, April 17, 2017
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Originally Posted by Celestrata Bloodsong
We know it's been a long wait guys, but this isn't a delay of translation or anything like that. Update 3.5 has come out [..]
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6:11 pm, April 14, 2017
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Originally Posted by BigDataDude
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Originally Posted by newguy123
i think when you post it on forums it makes gm's actually read [..]
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8:11 am, April 8, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins April 19th! – You need Lunarite? This is the event for you! Starting [..]
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8:11 am, April 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins A [..]
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8:11 am, April 4, 2017
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Originally Posted by BigDataDude
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Originally Posted by Sesilia
thay return again. HOW do ban thay? one MONTH reports- not helpi [..]
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8:11 am, March 30, 2017
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Originally Posted by Hesk
Hello! I would recommend restarting your PC entirely, running Glyph with admin (right-click and choose "run as admin") and patc [..]
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6:11 pm, March 28, 2017
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Originally Posted by Celestrata Bloodsong
For the legacy AH, the reason they remain separate is due to transaction volume. There's only a certain amount of transac [..]
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7:11 am, March 21, 2017
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Originally Posted by Hesk
Hello DeliaCat, I've confirmed your ticket is in the queue to be addressed. I apologize for any delay, as our ticket volume is higher tha [..]
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7:11 am, March 10, 2017
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Originally Posted by Baelron
I've verified your ticket is currently in queue. Our customer support team will review your account and reply back to your ticket as s [..]
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7:11 am, March 10, 2017
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Originally Posted by ZamboniChaos
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Originally Posted by Brittix
Okay thank you! Should my friend put in a ticket as well? He i [..]
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5:11 pm, March 9, 2017
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Originally Posted by Hesk
Hello! I've confirmed your ticked is in the queue to be answered. Due to high ticket volume, this may take longer than normal, but we wil [..]
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5:11 pm, March 3, 2017
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Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue and our CS team will review it as soon as they can!
Jump to [..]
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7:11 am, January 26, 2017
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Originally Posted by ZamboniChaos
Go ahead and submit a ticket so our CS team can take a look at your account and see if you're missing anything!
Jump t [..]
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7:11 am, January 25, 2017
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Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- January UpdateThe following release notes contain information about the ArcheAge Janu [..]
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7:11 am, January 25, 2017
ArcheAge Version 3.0 Patch Notes -- January Update
The following release notes contain information about the ArcheAge January Update!General ChangesThe gold value of sport fish has been increased to [..]
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7:11 am, January 24, 2017
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Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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7:11 am, January 24, 2017
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Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- January UpdateThe following release notes contain information about the ArcheAge Janu [..]
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7:11 am, January 19, 2017
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Originally Posted by BigDataDude
There isn't much info here to go on but you can PM me with details. Include character names, servers, times, and anything else tha [..]
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7:11 am, January 12, 2017
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Originally Posted by Celestrata Bloodsong
So there's a lot here in your post, but I'm going to boil this down to it's core -- don't use terms that are hate speech. [..]
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5:11 pm, January 8, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Skayth
Most of the issues are caused by running the server at 6 [..]
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7:11 am, December 31, 2016
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Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 29. Here's where we are at for today: --Ven [..]
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7:11 am, December 28, 2016
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Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 27. Here's where we are at for today:--Yesterday [..]
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7:11 am, December 26, 2016
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Originally Posted by BigDataDude
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Originally Posted by Thenijiway
as in i caught him cheating then he starts explaining his sto [..]
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7:11 am, December 18, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Lortayn
@Celestrata I appreciate the update, even if there is n [..]
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7:11 am, December 14, 2016
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Originally Posted by TrionBrasse
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Originally Posted by digidude13
Do you have any insight on what your guys next plan of action [..]
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5:11 pm, December 13, 2016
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Originally Posted by Hesk
Hello! It appears your purchases are succeeding, but please submit a support ticket at support.trionworlds.com if you continue having pro [..]
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7:11 am, December 13, 2016
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Originally Posted by TrionBrasse
Tsolvet is completely correct. You can be in a pub, complain about the food, the service, the smell, the decor, anything you like. [..]
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7:11 am, December 12, 2016
From our CEO, Scott Hartsman:
Hi there -
I understand the frustration, believe me. After six months of prep work and testing in every place we could, no one including our Archeage teams had expecte [..]
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7:11 am, December 11, 2016
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Originally Posted by ZamboniChaos
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Originally Posted by Glenfiddich
I can't purchase anything higher than the base $5 credit pa [..]
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7:11 am, December 11, 2016
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Originally Posted by Quillodon
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Originally Posted by Tormensoth
Unable to target, but damage can still be applied through the u [..]
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7:11 am, December 10, 2016
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Originally Posted by Celestrata Bloodsong
Hi Nuallo,We understand your concern, and that is why we will be slowly rolling out items back to the marketplace if and [..]
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7:11 am, December 7, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Batmanda
I couldn't find any information on this anywhere. In t [..]
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5:11 pm, November 30, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Pest
It's especially fun on the PTS2... Trying to check anythin [..]
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7:11 am, November 29, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by FluXIx
In the live stream we were told we would get the new ski [..]
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7:11 am, November 12, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Krystal
Celestrata sweetheart,How do we as players get custom a [..]
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7:11 am, November 11, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Alustriel
Thank you for the update and acknowledgment of the is [..]
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7:11 am, November 9, 2016
With each major ArcheAge update comes a slew of new concept art, animations, and 3D models into the game, but what goes on behind the scenes? What are the artists thinking of when they create the Er [..]
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7:11 am, November 9, 2016
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Originally Posted by Fasti
With each major ArcheAge update comes a slew of new concept art, animations, and 3D models into the game, but what goes on behind the sc [..]
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5:11 pm, November 1, 2016
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Originally Posted by ZamboniChaos
Hi! I just checked your account, and the charge listed on our end is 14.99 USD. I'm not sure what would cause taxes or additional [..]
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8:11 am, October 29, 2016
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Originally Posted by Celestrata Bloodsong
Just as a final note to this closed thread, Moly was right. If you block important NPCs or chests or anything related to [..]
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6:11 pm, October 23, 2016
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Originally Posted by Carthax
I would make sure you don't have anything else running in the background while playing. If your system is trying to prioritize what yo [..]
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6:11 pm, October 19, 2016
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Originally Posted by ZamboniChaos
Hey there! I've submitted a bug report for this issue so the team can investigate. I also spoke with one of our Senior GMs and he [..]
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6:11 pm, October 14, 2016
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Originally Posted by ZamboniChaos
Hey there! I just checked your ticket and it appears one of our CS agents was able to help you with this. Let me know if you need [..]
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6:11 pm, October 11, 2016
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Originally Posted by ZamboniChaos
Hi there! It appears you've already tried some basic troubleshooting, but you may want to review this support article and see if [..]
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6:11 pm, September 19, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Ryjami
Thank you so much!!!If in any way in wrong about the sit [..]
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6:11 pm, September 16, 2016
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Originally Posted by Baldr
Hey there! If there is anything that is against our Terms of Service or Code of Conduct you can most definitely put in a ticket with the [..]
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8:11 am, September 8, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Warhead42
There is a way to preserve as much of the "fresh [..]
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6:11 pm, August 23, 2016
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Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please submit a support ticket with the following information so that we may [..]
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8:11 am, August 6, 2016
You think you can handle a rough ride? Say you can tame anything to your will? Kid, you ain’t seen nothin’.
Try not to blow a gasket at this perfect fusion of mount and machine: [..]
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8:11 am, August 6, 2016
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Originally Posted by Celestrata Bloodsong
You think you can handle a rough ride? Say you can tame anything to your will? Kid, you ain’t seen nothin&r [..]
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8:11 am, July 30, 2016
Greetings Adventurers!
We'd like to take a moment to remind everyone in the community that planting anything on land outside of space you own or public farms can lead to other players removing your p [..]
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8:11 am, July 30, 2016
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Originally Posted by Celestrata Bloodsong
Greetings Adventurers! We'd like to take a moment to remind everyone in the community that planting anything on land out [..]
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8:11 am, July 23, 2016
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Originally Posted by Quillodon
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Originally Posted by Turambaredolas
Take care: "Purchase Note: No more than 1 Constellati [..]
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8:11 am, July 21, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Zepfu
I didn't want to clutter the other thread, so-- I'll post [..]
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6:11 pm, July 16, 2016
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Originally Posted by ZamboniChaos
Hi there! It looks like one of our CS agents was able to process this refund for you. Let me know if you need anything else!
[..]
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6:11 pm, July 14, 2016
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Originally Posted by Celestrata Bloodsong
So, I can answer this question pretty accurately. When you appeal, it doesn't just go into a void, nor does it get sent t [..]
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8:11 am, July 13, 2016
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Originally Posted by Celestrata Bloodsong
Now, everyone, we just said last week and we have continued to communicate that the split in event timers between NA and [..]
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6:11 pm, July 6, 2016
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Originally Posted by BigDataDude
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Originally Posted by Thenijiway
It's hard to tell if trion actually cares or not because they [..]
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6:11 pm, July 1, 2016
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Originally Posted by ZamboniChaos
Hey there! I just logged a bug report for this, so our team will investigate as soon as they can. You may also want to try contac [..]
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8:11 am, June 29, 2016
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Originally Posted by Quillodon
So the main thing you want for leveling is good **** speed and decent mana/health economy. For most people that means Witchcraft is [..]
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8:11 am, June 29, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Aycee
This should be the general rule until you can get an answ [..]
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6:11 pm, June 28, 2016
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Originally Posted by ZamboniChaos
Sorry for the delay Jillana! I just reviewed your ticket, and it appears one of our CS agents was able to help resolve this for y [..]
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8:11 am, June 28, 2016
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Originally Posted by Celestrata Bloodsong
Wow, this is some hard core necroing.Obsidian, if you are having issues making a purchase, contact us at http://support.t [..]
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8:11 am, June 11, 2016
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Originally Posted by Quillodon
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Originally Posted by Rootytooty
ouchright in the archery damage
Lol wow, callin' it [..]
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6:11 pm, June 3, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Thenijiway
I just wish we had a community manager that doesn't [..]
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8:11 am, June 1, 2016
Read your mail from anywhere and then BURN THOSE LETTERS TO THE GROUND with our new Ascension item packs featuring the return of Lavaspark and the Permanent Personal Post Owl!
If you’ve bee [..]
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6:11 pm, May 20, 2016
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Originally Posted by ZamboniChaos
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Originally Posted by Sinne
Same. I tried all the methods and nothing. Since yesterday, I can [..]
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8:11 am, May 20, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Ecm
anything that has to do about happenings in said guilds is [..]
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6:11 pm, May 18, 2016
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Originally Posted by ZamboniChaos
Sorry for the trouble! This is a known issue that our dev team is still investigating and we're working on a fix. Keep an eye on [..]
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8:11 am, May 17, 2016
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Originally Posted by Quillodon
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Originally Posted by sobrien
You just described Ollo and the issues it now has. Question is wha [..]
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8:11 am, May 7, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by DonQuXote
my characters are missing from all servers. Not only [..]
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6:11 pm, May 4, 2016
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Originally Posted by ZamboniChaos
Hey there! It looks like GM Ithal was able to help you resolve this issue. Let me know if you need anything else!
Jump [..]
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8:11 am, April 16, 2016
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Originally Posted by ZamboniChaos
Hey there! Sorry for the frustration. I'm going to take another look at your ticket and see if there's anything we can do for you [..]
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8:11 am, April 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Again, as stated before, we're just not looking at doing merges at this time. Should that change we will let you all know [..]
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