5:11 pm, February 14, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..]
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5:11 pm, February 14, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..]
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8:11 am, September 7, 2017
Hello Adventurers,
The server Evolution is upon us!
If you’ve been stuck in Sennimal’s Prison for the past couple months then maybe you’re not aware of the server Evo [..]
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8:11 am, September 7, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,The server Evolution is upon us!If you’ve been stuck in Sennimal’s Prison for the past couple mont [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 24, 2017
Hello Adventurers,
As noted in our "Exploits and You" thread, killing alts or other characters repeatedly to farm honor or leadership to gain an advantage is not allowed in ArcheAge.
Shoul [..]
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8:11 am, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers,As noted in our "Exploits and You" thread, killing alts or other characters repeatedly to far [..]
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8:11 am, August 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Katsunaga
Will there be a limit on how many properties will be [..]
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8:11 am, July 15, 2017
Quote:
Originally Posted by Celestrata Bloodsong
It's because a real human is checking into the purchase and making sure your steam didn't get hacked, or your credit card [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, May 4, 2017
Quote:
Originally Posted by Amary
Hi everyone!We received an additional build this week with important fixes in it, which we're planning to publish to the European AA ser [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
It looks like this morning's European network issue has returned across all our games, which means those already in the g [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abovethelaw0
I'm mainly concerned that the last slot can't roll [..]
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5:11 pm, March 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Which servers are you attempting to log into? Your account is flagged as a Fresh Start account, which means you're onl [..]
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7:11 am, March 9, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Instinct
And you expect most of your AA customers to search & f [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Harmonycat
Failed to load game data! [ok]Seeing this message when attem [..]
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7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Perdita statues have not been removed, but we are carefully monitoring those who find them and check to make sure no one [..]
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5:11 pm, January 13, 2017
Quote:
Originally Posted by Baldr
Hey there. Are you attempting to create a new character on NA? If your EU characters are on a legacy server you will be unable to create [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by catastrophebby
Absolutely.
So we're looking at the [..]
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7:11 am, January 1, 2017
Quote:
Originally Posted by Carthax
Since you've already submitted a ticket, the last thing I would suggest is disabling your firewall or anti-virus. While the trace rout [..]
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5:11 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, it is unlikely that you can "trick" Steam into thinking it has the correct files, if you've already verif [..]
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5:11 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Hello JustSayMeow - I've reviewed your most recent response, and I believe you may have read it incorrectly. Please review the response r [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Pest
What I did is called a persuasive acknowledgement and it's [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Guys, this change is not a recent change, nor was it undocumented -- it was made in October and a mention that a change t [..]
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6:11 pm, September 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just reviewed your ticket. I'm sorry this has caused you so much trouble. The error I'm seeing on your account gener [..]
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8:11 am, September 10, 2016
With the release of the September Update, the Auroria zones of Sungold Fields and Exeloch can now be claimed for castle building! Guilds attempting to make these zones their home will compete in the [..]
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8:11 am, September 10, 2016
Quote:
Originally Posted by Ocho
With the release of the September Update, the Auroria zones of Sungold Fields and Exeloch can now be claimed for castle building! Guilds [..]
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8:11 am, August 16, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Thenijiway
Celestrata uses multiple accounts and no one bats a [..]
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8:11 am, August 13, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The August Update is coming on August 17 – Next week we’re releasing the August Update [..]
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8:11 am, August 13, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The August Update is coming on [..]
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6:11 pm, July 10, 2016
Quote:
Originally Posted by Carthax
You may need to attempt to disable any firewall/anti-virus on your system. Additionally, attempting the steps on the support page belo [..]
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6:11 pm, July 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd suggest reviewing this support article and attempting the troubleshooting steps listed there. If that doesn't work, [..]
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8:11 am, June 9, 2016
Quote:
Originally Posted by Khrolan
Hi all,We'll be ready to unlock NA momentarily as the hotfix has almost been completed. The Ayanad Scrap -> Scroll Hotfix is sc [..]
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8:11 am, May 28, 2016
ArcheAge Version 2.9, Build 9.0 Patch Notes -- AscensionThe Player Nation system has arrived!"It is a time of freedom!"
Highly ranked guilds can now begin the process of founding their own n [..]
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6:11 pm, May 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So this conversation at large is against the rules here on the forums, but I'll leave it with this. If you know anyone's [..]
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8:11 am, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Rufin! My first suggestion would to review these troubleshooting steps and confirm you've tried them all before attempt [..]
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6:11 pm, April 9, 2016
Quote:
Originally Posted by ZamboniChaos
Unfortunately, we can't assist with ban appeals on the forums. If you wish to continue appealing your ban, you'll need to respond [..]
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6:11 pm, April 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello Katarina, Unfortunately, based on your description of these incidents, this is not a violation of our harassment p [..]
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7:12 am, February 14, 2016
Greetings Adventurers,
Last night, many of you took to our customer service support portal, our Reddit, and our Official Forums to report an exploited Leviathan **** by the <Rage Quit> g [..]
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7:11 am, December 10, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Jaradis
The ENTIRE problem was that Cele ASSUMED that the Ship/ [..]
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8:11 am, September 18, 2015
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Flotten
Yes, its been a while :)So you don't do the blue line of quests an [..]
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8:11 am, September 13, 2015
Heroes Awaken 2.0 Release Notes NA/EU
The following list of release notes summarize a majority of the changes included in the ArcheAge: Heroes Awaken update. This release includes the Korean 1.8 and 2 [..]
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8:11 am, September 8, 2015
Quote:
Originally Posted by Celestrata
I'll post the same thing I just posted to Reddit here, so both areas are caught up:We swiftly found everyone who performed that exp [..]
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8:11 am, September 5, 2015
Quote:
Originally Posted by Celestrata
Heroes Awaken 2.0 Release Notes NA/EUThe following list of release notes summarize a majority of the changes included in the ArcheA [..]
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6:11 pm, August 2, 2015
Quote:
Originally Posted by Celestrata
Greetings Adventurers! The team has received reports that the login servers are unavailable for the North American region. We are [..]
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8:11 am, July 24, 2015
Quote:
Originally Posted by Celestrata
While the team is still investigating, this is not a DDOS issue or a network related issue. It also does not appear to be malicious [..]
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8:11 am, July 9, 2015
Good morning Adventurers!
We’ve begun a deeper investigation into an issue surrounding Merit Quests. Our team is attempting to internally investigate why players may only be able to accept [..]
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8:11 am, July 9, 2015
Quote:
Originally Posted by Celestrata
Good morning Adventurers!We’ve begun a deeper investigation into an issue surrounding Merit Quests. Our team is attemptin [..]
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8:11 am, June 24, 2015
Quote:
Originally Posted by GM Demutig
Quote:
Originally Posted by SweetMikka
No offence to you or any other GM of this game, but I think th [..]
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8:11 am, April 25, 2015
They know I’ve pulled crews from the claws of the kraken,
saved kings and heroes coughed up by the surf.
They know the ship’s secrets, live under its sails,
and hail from empire [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Ocho
They know I’ve pulled crews from the claws of the kraken,saved kings and heroes coughed up by the surf.They know the ship&r [..]
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8:11 am, April 23, 2015
Quote:
Originally Posted by Khrolan
Hi all, The marketplace is primarily offline on PTS because with Dread Prophecies you'll purchase items using Merit Badges through th [..]
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7:11 am, March 15, 2015
Quote:
Originally Posted by GM Fasti
For anyone having an issue installing Glyph, the first thing you'll want to do is uninstall/delete any current Glyph files from your [..]
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7:11 am, March 5, 2015
Quote:
Originally Posted by Khrolan
In the interest of being as transparent about this situation as I can I will dispel rumors, provide reasoning behind decisions and ult [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Swashy
http://i.imgur.com/BKhX4gT.pngI am getting this error when attemptin [..]
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5:11 pm, February 7, 2015
Quote:
Originally Posted by GM Fasti
FiyahBeatz, You can leave your antivirus running, but it is important to add the full Glyph folder to the exceptions of that antivir [..]
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7:11 am, January 6, 2015
[QUOTE=Amary;1384932]
Hi everyone!The PTS server is once again available, and has been updated with the next build intended to go to live servers later this week. Property tax windows have been reset [..]
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7:11 am, December 18, 2014
Quote:
Originally Posted by GM Hummingbird
Hey there, Sorry for the trouble! You should be able to access Live Chat now, though you may need to clear your browser's cach [..]
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5:11 pm, December 17, 2014
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by racouche2
Here is the truth, it is NOT a dupe.
Short answer is [..]
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5:11 pm, November 29, 2014
Quote:
Originally Posted by GM Fasti
Hi Zieghart,I have responded to your first ticket. Go ahead and update that one with any IP addresses you may be using to try and acc [..]
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7:11 am, November 24, 2014
Quote:
Originally Posted by Scapes
Adventurers,Today saw the first siege periods in two Auroria lands on all servers. The siege declaration period ended 30 minutes prior [..]
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5:11 pm, November 22, 2014
Quote:
Originally Posted by GM Fasti
Hey all! Go ahead and try the steps listed below, and if the problem continues, update this previous thread on the same issue. Firs [..]
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5:11 pm, November 22, 2014
Quote:
Originally Posted by GM Fasti
Hey Fawkeye!I posted these steps in another thread, but think they might help in your case as well.Go ahead and try the steps listed [..]
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7:11 am, October 30, 2014
Quote:
Originally Posted by GM Hummingbird
Got you taken care of as well! :oRemember:
Quote:
Originally Posted by GM Hummingbird
Please wait [..]
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