8:11 am, May 31, 2017
Quote:
Originally Posted by Hesk
Hello! I would recommend trying another browser, and clearing your cache & cookies. if that doesn't resolve the issue, please ema [..]
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5:11 pm, January 26, 2017
Quote:
Originally Posted by Hesk
Hello! For information on your chat ban, please review your email again (and check your spam and other folders), as you should have recei [..]
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5:11 pm, December 15, 2016
Quote:
Originally Posted by Hesk
Hello! Unfortunately, it is unlikely that you can "trick" Steam into thinking it has the correct files, if you've already verif [..]
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7:11 am, November 25, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to try deleting your shader cache, which is located here: Documents\ArcheAge\USER\shadersHope this helps! [..]
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6:11 pm, October 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Elfred
Ha!We have heard Trion public relations banter before! C [..]
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6:11 pm, October 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Are you using Steam by any chance? If so, these steps may help:1. Close your game and Steam completely2. Navigate to t [..]
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6:11 pm, October 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! If you're using Steam, did you delete the files in your Steam folder?1. Close your game and Steam completely2. Navigate [..]
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6:11 pm, October 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're using Steam, I'd recommend clearing your Steam cache and see if that works: 1. Close your game and Steam co [..]
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8:11 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
Something you may want to try is deleting your shader cache located here: C:\Users\USERNAME\Documents\ArcheAge\USER\shadersH ope [..]
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8:11 am, August 22, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! You may want to try clearing your cache, making sure cookies are enabled, or try opening a new window in incogn [..]
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8:11 am, August 13, 2016
Dubira is BACK! New monthy-month, new salesy-sale! This August, Dubira proud to offer Adventurer favorite… Drumrolllllllllllllllllllll… RED AND SUPERIORS RED REGRADEY-REGRADE C [..]
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8:11 am, August 13, 2016
Quote:
Originally Posted by Dubira Daru
Dubira is BACK! New monthy-month, new salesy-sale! This August, Dubira proud to offer Adventurer favorite… Drumrollllll [..]
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8:11 am, July 19, 2016
Quote:
Originally Posted by Hesk
Hello! I'd recommend deleting the shaders folder in the \Documents\ArcheAge\USER\shaders directory. After that shader cache is rebuilt, i [..]
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8:11 am, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having an issue. Please note it [..]
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6:11 pm, July 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! You may want to try deleting your shader cache found here: C:\Users\USERNAME\Documents\ArcheAge\USER\shadersI f that d [..]
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8:11 am, June 2, 2016
Quote:
Originally Posted by Hesk
Hello! To correct this issue, it will likely be necessary to rebuild your shaders cache. To do so, please navigate to \Documents\ArcheAge [..]
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5:11 pm, March 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Bodail
This is Patrick
Jump to post [..]
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8:11 am, July 2, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Cyber Locc
yes I am also I am currently trying a suggestion from someone [..]
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8:11 am, April 23, 2015
Quote:
Originally Posted by GM Fasti
There are a few things to check for with an issue like this. In the in game Options menu under the Screen section, remove the checks [..]
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6:11 pm, April 14, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Swagneto
Actually I don't demand, but would really like to know because I am [..]
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6:11 pm, April 11, 2015
Quote:
Originally Posted by GM Fasti
How long in one session can you play before noticing lag? Once it starts, is it just constant, regardless of played time? Does it co [..]
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6:11 pm, March 29, 2015
Quote:
Originally Posted by GM Fasti
Hey there,If you have the bandwidth to spare, you can try deleting ArcheAge from your PC (right-click on ArcheAge in Steam and select [..]
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5:11 pm, March 7, 2015
Quote:
Originally Posted by GM Fasti
Is the effect static? Does it pop up all at once and remain in whatever position it was in, or does it follow the terrain as you move [..]
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5:11 pm, February 5, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Armano
Sometimes i have same problem with textures.
If you're h [..]
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7:11 am, December 18, 2014
Quote:
Originally Posted by GM Hummingbird
Hey there, Sorry for the trouble! You should be able to access Live Chat now, though you may need to clear your browser's cach [..]
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5:11 pm, November 26, 2014
Quote:
Originally Posted by GM Fasti
That file is specific to your version of DirectX if you are playing on Windows 8. We'd generally recommend deleting the whole folder, [..]
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5:11 pm, November 22, 2014
Quote:
Originally Posted by GM Fasti
Hey OpelFrog! Try these graphics troubleshooting steps, just to see if they can improve your experience. Updating your graphics driv [..]
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