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Letter from the Team: Legends Return

7:12 am, March 15, 2018 Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power of long forgotten myths of both sky-ruling dragons and the dar [..] View

Muzzy: Letter from the Team: Legends Return

7:12 am, March 15, 2018 Quote: Originally Posted by Muzzy Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power [..] View

ArcheAge: Maelstrom Official Patch Notes

7:11 am, December 13, 2017 ArcheAge: Maelstrom Official Patch Notes The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board &amp [..] View

Celestrata Bloodsong: i just applied my world weaver pack

6:11 pm, September 9, 2017 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Tintin I think you may be able to fix that via ticket. I respon [..] View

BigDataDude: I didn't get listing fees for my cancelled AH items?

6:11 pm, June 8, 2017 Quote: Originally Posted by BigDataDude Quote: Originally Posted by Elendriss I got a mail saying "Here's some refunded gold!" w/ [..] View

Morgana: ArcheAge Version 3.5 DRAFT Patch Notes – Erenor Eternal

8:11 am, June 3, 2017 [QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..] View

ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing Cometh

5:11 pm, February 21, 2017 ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing Cometh The following release notes contain information about the ArcheAge February Update: Thunderwing Cometh!Welcome to Reedwind! Located North [..] View

Celestrata Bloodsong: ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing Cometh

7:11 am, February 18, 2017 Quote: Originally Posted by Celestrata Bloodsong ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing ComethNote: These are PTS Patch Notes and are SUBJECT TO CHANGE!The [..] View

Hesk: applied snail mount code, didnt get to choose a character.

5:11 pm, February 2, 2017 Quote: Originally Posted by Hesk Hello! For any issues with applying codes, please submit a support ticket at support.trionworlds.com so that our Customer Service team ca [..] View

ZamboniChaos: applied snail mount code, didnt get to choose a character.

5:11 pm, February 2, 2017 Quote: Originally Posted by ZamboniChaos I confirmed your ticket was still moving up the queue, so our CS team will respond as soon as they can! Keep in mind this may tak [..] View

Carthax: One char missing

7:11 am, December 19, 2016 Quote: Originally Posted by Carthax I would double check that you are logging in to the correct account. Almost every instance we encounter of players missing characters [..] View

A reminder of our Quest, Path, and Item Blocking Rules

7:11 am, December 9, 2016 Good afternoon Adventurers! With Revelation coming this weekend, we need to review the rules we have surrounding blocking in-game items. Blocking items with the intent to deny other players access t [..] View

Celestrata Bloodsong: No succubus costume for event?

6:11 pm, October 17, 2016 Quote: Originally Posted by Celestrata Bloodsong While this thread started off as decent critique and discussion of the succubus costume and other costumes in the game, I [..] View

Carthax: Lost Character

6:11 pm, October 2, 2016 Quote: Originally Posted by Carthax Trion does not delete characters for any reason. However, as BlindTrinity mentioned, this could be the result of a server merge. I wou [..] View

ZamboniChaos: Sent anniversary stuff to wrong server

8:11 am, September 15, 2016 Quote: Originally Posted by ZamboniChaos Hey there! If you submit a support ticket, our CS team might be able to help you get these items transferred to the correct chara [..] View

ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension

8:11 am, May 28, 2016 ArcheAge Version 2.9, Build 9.0 Patch Notes -- AscensionThe Player Nation system has arrived!"It is a time of freedom!" Highly ranked guilds can now begin the process of founding their own n [..] View

Celestrata Bloodsong: A follow up to last week’s letters regarding the server sub-forums, profanity, and personal attacks

8:11 am, May 24, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by LePleb More gray lines about what can be said and what can't. I [..] View

Celestrata Bloodsong: ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension

8:11 am, May 21, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension PTS Patch Notes are subject to change and are not considered fin [..] View

Congratulations to the winners of From Distant Shores!

8:11 am, May 19, 2016 We know you've all been excited to hear who's won this latest iteration of From Distant Shores and is taking home the Growling Yawl. Well, wait no more! Here are the winners for each region:North Am [..] View

Celestrata Bloodsong: Name Changes Are A Terrible Idea

6:11 pm, April 28, 2016 Quote: Originally Posted by Celestrata Bloodsong Name changes will be a paid service, much as the character transfer service.While name changes were originally highly deb [..] View

ZamboniChaos: Server transfer - I dont see correctly where my character is

6:11 pm, April 9, 2016 Quote: Originally Posted by ZamboniChaos Hey there Nalkus! Sorry for the trouble. I'd suggest contacting our Customer Support team so they can look into this. They may be [..] View

Quillodon: @Quill: Books collection

7:11 am, March 21, 2016 Quote: Originally Posted by Quillodon Hello Isteria!You'd be surprised how often I'm asked this question! Sadly, the only current workaround that I know of is to make a n [..] View

ArcheAge PTS Brawl Livestream — March 18 at 1:30 PM PDT

7:11 am, March 18, 2016 Join Senior Producer Merv "Khrolan" Lee Kwai, Producer Amanda "Amary" Fry, and Senior Community Relations Manager Seraphina "Celestrata" Brennan on the Trion Worlds Twi [..] View

ZamboniChaos: Weird bug and or pure waste of time

5:11 pm, February 25, 2016 Quote: Originally Posted by ZamboniChaos Hey there! I reviewed your support ticket and it looks like we were able to remove the debuff from your character. Let me know if [..] View

ArcheAge Version 2.5, Build 8.0 Patch Notes -- Bloodsong

7:11 am, January 27, 2016 ArcheAge Version 2.5, Build 8.0 Patch Notes -- BloodsongHeed the call of the Bloodsong: Mistsong Summit is here!"Aurorian pioneers have been leaving their villages, heading towards Mistmerrow in [..] View

Celestrata Bloodsong: @ Celestra How long do I have to wait?

7:11 am, December 1, 2015 Quote: Originally Posted by Celestrata Bloodsong If you have received a twitch message from us and you responded to it, then we most likely assigned the Kitsu to your req [..] View

Celestrata Bloodsong: [BUG] Hallowtide: Candy Toss quest does not reliably offer tokens

7:11 am, October 29, 2015 Quote: Originally Posted by Celestrata Bloodsong Description: Player reports have shown that some players are unable to open the Shabby Treasure Chest after the Candy Tos [..] View

Celestrata: @Celestrata Amazing live chat adventures.

8:11 am, September 24, 2015 Quote: Originally Posted by Celestrata I can answer both of your issues:1. Some people bought Depths packs before they went off of the store and used the codes on their M [..] View

Celestrata: @Celestrata - Bugged Anniversary Quests and haven't received 7 tokens.

8:11 am, September 23, 2015 Quote: Originally Posted by Celestrata Quote: Originally Posted by Larcen @Celestrata How about those of us with 14 who need that last token [..] View

Celestrata: The status of all special compensation packs [Updated: 11:45 AM PDT, 9/18]

8:11 am, September 19, 2015 Quote: Originally Posted by Celestrata We've updated this thread with our progress this morning, and progress is good! All of the patron grants should be out to everyone, [..] View

Celestrata: European Heroes Awaken Launch: 9/13 at 1:00 PM GMT (3:00 PM CEST) [ESTIMATED]

8:11 am, September 13, 2015 Quote: Originally Posted by Celestrata Greetings Adventurers!On 9/13, we will be re-opening the servers and re-welcoming everyone into Update 2.0: Heroes Awaken. This lau [..] View

Celestrata: North American Heroes Awaken Launch: 9/13 at 1:00 PM PDT (4:00 PM EDT) [ESTIMATED]

8:11 am, September 13, 2015 Quote: Originally Posted by Celestrata Greetings Adventurers!On 9/13, we will be re-opening the servers and re-welcoming everyone into Update 2.0: Heroes Awaken. This lau [..] View

Merge Questions & Answers/Diamond Shores Information: Consolidated

6:11 pm, September 10, 2015 Good evening everyone! It's our final hours before we begin the merge, and we wanted to get as much information as we could wrapped up into one thread for everyone to read. The information below will [..] View

Celestrata: Merge Questions & Answers/Diamond Shores Information: Consolidated

8:11 am, September 10, 2015 Quote: Originally Posted by Celestrata Good evening everyone! It's our final hours before we begin the merge, and we wanted to get as much information as we could wrappe [..] View

Celestrata: @Celestrata -Contest Winner Prizes - Can we get those again on freshstart server?

8:11 am, September 8, 2015 Quote: Originally Posted by Celestrata Unfortunately, once a contest prize is redeemed on a character, it cannot be moved from character to character. Many apologies. [..] View

Consolidated Q/A regarding Merge/Transfers

8:11 am, September 3, 2015 Saw someone mention that there should be one and thought that was a good idea so here, here is a consolidated list of Answers from the Official Q/A sessions regarding Merge/Transfers ; non-Merge-perti [..] View

Ask Trion & XL -- Answers from Round 3

6:11 pm, September 1, 2015 The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you have asked. If you have a new question, or one of your questions hasn&a [..] View

Celestrata: Ask Trion & XL -- Answers from Round 3

6:11 pm, September 1, 2015 Quote: Originally Posted by Celestrata The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you ha [..] View

Celestrata: live support can't help with the event items being sent to the wrong character....

6:11 pm, September 1, 2015 Quote: Originally Posted by Celestrata Guys, just to point out, the customer service agent simply said that a different team would handle it, and they'd communicate with [..] View

8/25/15 -- Server Transfer Information

8:11 am, August 26, 2015 Greetings Adventurers! The day has come for the server transfers to begin! While we know that many of you are eagerly awaiting the transfers, we are still performing some final testing and maintenance [..] View

8/14 -- Evolution Questions answered via the Livestream

8:11 am, August 15, 2015 Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please visit the Ask XL and Trion thread! The full livestream can be re-watche [..] View

Celestrata: 8/14 -- Evolution Questions answered via the Livestream

8:11 am, August 15, 2015 Quote: Originally Posted by Celestrata Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please vis [..] View

Aranzeb Server Downtime Compensation & More Double Experience!

8:11 am, July 22, 2015 Greetings Adventurers! This weekend, many of you on Aranzeb were affected by significant server downtime, leaving you unable to play the game and enjoy the Double Experience weekend event. While we h [..] View

Celestrata: Botting Allowed: Trion's Actions Speak Louder Than Words

6:11 pm, July 19, 2015 Quote: Originally Posted by Celestrata Chari, in this case, is right. A great many of you are making assertions as to what we have done with this specific individual. Unf [..] View

Celestrata: New server, New Game, New Hope.

6:11 pm, July 14, 2015 Quote: Originally Posted by Celestrata We are, indeed, introducing a new server on a separate auction house shard at the same time as the evolution. The new server will b [..] View

ArcheAge Version 1.7 Build 6.2: Patch Notes

6:11 pm, May 26, 2015 Update notes for the Dread Prophecies May Content Update 5/26/2015 - NOTE: This content update occurs in preparation for the future Devouring Depths (1.7b) Update schedule for late June.== VEHICLES == [..] View

Khrolan: ArcheAge Version 1.7 Build 6.2: Patch Notes

6:11 pm, May 26, 2015 Quote: Originally Posted by Khrolan Update notes for the Dread Prophecies May Content Update 5/26/2015 - NOTE: This content update occurs in preparation for the future De [..] View

Amary: PTS Online with next live update build - 8:00pm PDT 5/22/2015

8:11 am, May 23, 2015 Quote: Originally Posted by Amary == VEHICLES ==Added the Timber Coupe. Recipes can be found under Machining > Vehicles.- The Timber Coupe Design can be purchased [..] View

Amary: Spring tidings to ArcheAge!

8:11 am, April 3, 2015 [QUOTE=Amary;1598611] Hi everyone!The birds are singing, the farms are planted, and the oceans are teeming with fish... and pirates. In celebration of the coming of spring, and also because dyed eggs [..] View

FireCait: ArcheAge Now Available on Steam

7:11 am, March 27, 2015 Quote: Originally Posted by FireCait Hi All,I see a few of you asking how to use your Steam Wallet, so here's a quick outline.First, you'll need to make sure that you've [..] View

GM Fasti: my hot bar if wierd

5:11 pm, March 14, 2015 Quote: Originally Posted by GM Fasti If your tool bar is missing you can follow the steps posted here to reset the UI for that specific character. Jump to post [..] View

FireCait: All-New Secrets Packs Now Available

7:11 am, March 13, 2015 Quote: Originally Posted by FireCait Quote: Originally Posted by AvengerX Any information if all the items are bound to account from the pac [..] View

GM Fasti: Waiting on purchase

5:11 pm, February 4, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Torkson I have opened a ticket on how my APEX(x2) that I have bought has st [..] View

ArcheAge Updating to Version 1.2 Build 4.16

7:11 am, December 13, 2014 Adventurers, ArcheAge is updating to Version 1.2 Build 4.16! The patch notes can be found below. Quote: Originally Posted by Scapes THE RED DRAGON What if the legend was [..] View

ArcheAge Version 1.2 Build 4.16: Patch Notes

7:11 am, December 13, 2014 THE RED DRAGON What if the legend was true? Tales of true dragons are ancient; the great and terrifying beasts so far extinct that their very existence could be questioned. The petrified bones in Kar [..] View

GM Fasti: suspicious activity detected

5:11 pm, November 20, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by gentacomp Hello Sir, First thank you for your fast respond, but i cant mov [..] View

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