7:11 am, January 16, 2018
Quote:
Originally Posted by Quillodon
Hey Tricorn,Sorry for the confusion. The tooltip is poorly written, it was reported to me, and new text is incoming. Muzzy mentioned [..]
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7:11 am, December 7, 2017
Quote:
Originally Posted by Muzzy
Hi there,I'm sorry for the confusion. The offline regen is calculated when you log in again, not whilst you are offline. So what Turamba [..]
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7:11 am, March 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. I just checked your ticket and it looks like it was recently updated by one of our CS agents! [..]
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7:11 am, March 3, 2017
Quote:
Originally Posted by Quillodon
Hello Ykeara!Apologies for the confusion. The location you probably checked was a temporary one, which we were using until XL sent u [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
The effect you're reporting was actually due to a bug, which was fixed in the most recent patch. Sorry for the confusion.
[..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry for the confusion. I noticed you created a new ticket instead of updating your existing ticket (790236). If you c [..]
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7:11 am, December 2, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Aired
Quill, thanks for the info. I was looking at this bad boy with confu [..]
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7:11 am, November 10, 2016
Quote:
Originally Posted by Khrolan
Hi,My patch notes are correct and the blog post is being updated to reflect that now. Sorry for the confusion. -Khro
Jump t [..]
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6:11 pm, October 4, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. If you submit a support ticket, our CS team would be happy to look into this for you and help [..]
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6:11 pm, September 27, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the frustration! I've reviewed your account and it appears our support agent was able to resolve the errors on your [..]
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8:11 am, September 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. It looks like your ticket was recently updated by one of our CS agents requesting some info f [..]
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8:11 am, September 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. To answer your question, you won't keep any of the rewards you acquired as the hero of your c [..]
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6:11 pm, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. Try the following steps and see if they work for you: 1. Go to C:\Program Files (x86)\Glyph\ [..]
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6:11 pm, July 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. This is a known issue our team is currently investigating. As Nathvas mentioned above, make s [..]
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8:11 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. I just confirmed our CS team is still investigating this issue, so you should be receiving a [..]
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6:11 pm, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. In order to complete this quest, you would have needed to reach level 54 following the releas [..]
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6:11 pm, June 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. It looks like one our CS agents respond to your ticket a few minutes ago, so please refer to [..]
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6:11 pm, June 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Gantock! Sorry for the confusion. If you contact our CS team, they should be able to take care of this for you!
[..]
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6:11 pm, May 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there everyone! Sorry for the confusion. Our team is currently investigating this, and they're still trying to gather as much [..]
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6:11 pm, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. This is actually due to a translation problem, and our team is working on fixing it. In the m [..]
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6:11 pm, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. Can you provide me with the exact name of the quest you turned in so I can investigate furthe [..]
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8:11 am, March 29, 2016
Quote:
Originally Posted by Quillodon
'ey Tricorn! I'm not CS, so I can't go snoopin' through your account or anything. But could you send me: - A screenshot of the &qu [..]
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7:11 am, February 27, 2016
Quote:
Originally Posted by Quillodon
Hey guys!This was reported to the Loc Dept last week, and the item was renamed "Auction Mannequin." The tooltip itself is [..]
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7:11 am, February 12, 2016
Quote:
Originally Posted by Quillodon
Good ol' diameter/radius confusion. Changing tooltip to properly state that it will hit "5 enemies within a 5m radius." t [..]
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6:11 pm, September 10, 2015
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Originally Posted by Khrolan
Hi, We had to disable the event from spawning today due to the preparation for the 2.0 content. Rather than cut the weekend short (mi [..]
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8:11 am, June 3, 2015
Quote:
Originally Posted by Khrolan
Hi all,We had a version inconsistency displaying on the Glyph patcher. If you're being asked to completely re-download please close Gl [..]
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8:11 am, April 24, 2015
Quote:
Originally Posted by Khrolan
Tool tip is wrong! It's equipped on the tri-sail Enoan Galleon that isn't available in Dread Prophecies not clippers. You can see it e [..]
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5:11 pm, February 21, 2015
Quote:
Originally Posted by GM Fasti
Hey there, sorry for the confusion. Once your current Patron time reaches the last day, the system will go to the next Patron purcha [..]
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5:11 pm, February 20, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Zephyris13
When I get home I'll restart my pc. But sure as hell I won't dis [..]
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5:11 pm, January 31, 2015
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DELPHI
Please note BIGDATADUDE that info was included in the original po [..]
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5:11 pm, December 25, 2014
Quote:
Originally Posted by GM Fasti
Everyone playing ArcheAge, whether free to play, or with an active Patron subscription, will have two character slots. Buying one cha [..]
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5:11 pm, December 7, 2014
Quote:
Originally Posted by GM Fasti
As Spiralk said, you can let the installation finish, then switch your Region in Glyph to Europe. Sorry for any confusion. Welcome to [..]
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5:11 pm, November 22, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Pushka
While I realize it would probably be better if I submitted a ticket, [..]
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5:11 pm, November 19, 2014
Quote:
Originally Posted by GM Fasti
Hi! Sorry for the confusion. If your account was already banned when the APEX suspensions were put in place, that ban will remain in [..]
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