6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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7:11 am, March 16, 2018
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Originally Posted by Muzzy
Just a heads up. Provided this thread stays away from "how to bot and cheat", it's not going to be deleted by me. Keep the dis [..]
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5:11 pm, January 22, 2018
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Originally Posted by Baldr
Hey there! If the region select does not work for you please go ahead and submit a ticket to our support site for assistance. https://su [..]
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8:11 am, August 30, 2017
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Originally Posted by BigDataDude
"Also, keep in mind that no new characters can be created on Evolution candidate servers until the Evolution is complete.&quo [..]
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8:11 am, August 5, 2017
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Originally Posted by Celestrata Bloodsong
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Originally Posted by newguy123
i don't know if it is the "UPDATING" of the [..]
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8:11 am, August 4, 2017
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Originally Posted by BigDataDude
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Property return mail should not be deleted ever
You can't just not delete mail. Each mail adds [..]
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8:11 am, August 4, 2017
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Originally Posted by Muzzy
Hi Nth,My apologies for your post being removed. I had actually read it some time before it was removed and had intended on coming in an [..]
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8:11 am, July 7, 2017
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Originally Posted by Muzzy
Hi Zgefr, I sent you a message regarding my actions earlier. Thank you for your feedback. I will alter my process based on this. No infr [..]
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8:11 am, May 23, 2017
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Originally Posted by Celestrata Bloodsong
Support's turnaround time is currently around 1 - 2 days. For a situation like this, they will be able to help you retrie [..]
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8:11 am, April 14, 2017
Yes, it’s I, Rose Avonelle of the Joyful Homebuilder Society. I know, I know, you’ve become speechless again. I’m simply too beautiful and too fashionable to bear.
I&a [..]
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5:11 pm, February 12, 2017
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Originally Posted by Carthax
We still have an extremely large volume of tickets, and are working to reply back to them as soon as we possibly can. While we can't e [..]
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7:11 am, February 5, 2017
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Originally Posted by ZamboniChaos
Sorry for the trouble! We're working through a large amount of tickets at the moment, but I confirmed your ticket is moving up th [..]
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5:11 pm, December 20, 2016
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Originally Posted by Hesk
Hello! Your account was flagged as a legacy account on Dec. 10th, when you created the character Forna on the Kyrios server. While the ch [..]
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7:11 am, December 12, 2016
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Originally Posted by Celestrata Bloodsong
Guys, this is a good time to remind folks that insults against the staff, or writing posts saying you want us all to burn [..]
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5:11 pm, December 10, 2016
Bug FixesA bug that caused chat settings to be lost between logins has been fixed.
Fixed a bug where a deleted character’s name remains visible in the nation member list.
Resolved an issue w [..]
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7:11 am, December 10, 2016
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Originally Posted by Celestrata Bloodsong
With account packs, no, you still have these. Packs have not been deleted off of your account -- what you are seeing is a [..]
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7:11 am, December 10, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by attacus
There was not one thing in the producers letter about a [..]
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8:11 am, October 29, 2016
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Originally Posted by Baldr
Hey there! Please submit a ticket below where a Customer support agent should be able to assist you.https://support.trionworlds.com/hc/e [..]
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8:11 am, October 13, 2016
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Originally Posted by ZamboniChaos
Hey there! I just reviewed your ticket and it looks like GM Undlor was able to help you get this sorted out. I'm sorry for the co [..]
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6:11 pm, August 18, 2016
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Originally Posted by Hesk
Hello! I do apologize that Customer Service was unable to provide any additional assistance with this issue; unfortunately, it is not pos [..]
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8:11 am, June 25, 2016
My word! So many properties across Erenor, and yet so few of them display TRUE BEAUTY. Is there anyone who walks this green earth who can possibly satiate my desire for picturesque architecture?
Le [..]
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6:11 pm, June 17, 2016
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Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. It looks like one our CS agents respond to your ticket a few minutes ago, so please refer to [..]
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8:11 am, May 27, 2016
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Originally Posted by Celestrata Bloodsong
While this was a change we performed based upon community feedback, we cannot go back and find the stones that were remov [..]
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8:11 am, May 19, 2016
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Originally Posted by Hesk
Hello Amatoxin! Error 1005 is generally an indication that the files to be updated (or the files to be updated from) are in use, possible [..]
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6:11 pm, May 11, 2016
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Originally Posted by ZamboniChaos
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Originally Posted by Entropic
Hey, it's working now, but it seems I got some dx9 issues wher [..]
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8:11 am, May 7, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by DonQuXote
my characters are missing from all servers. Not only [..]
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7:12 am, February 13, 2016
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Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having quest trouble, but the good news is our CS team might be able to help. I would submit a ti [..]
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7:11 am, January 14, 2016
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Originally Posted by Celestrata Bloodsong
Adventurers,The European ArcheAge servers will be unavailable at 2:00 AM GMT (PST+8) on Friday, January 15th for weekly m [..]
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7:11 am, January 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,The North American ArcheAge servers will be unavailable at 8:00 AM PST (GMT-8) on Thursday, January 14th for [..]
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7:11 am, December 3, 2015
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Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by TheChoi
I'm confused too, because usually maintenance just incl [..]
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7:11 am, November 4, 2015
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Tombz
They watch videos for the same reason that athletes in an [..]
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5:11 pm, October 30, 2015
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Originally Posted by Celestrata Bloodsong
If it's been too long, the item would be deleted out of your mail on its own. You most likely didn't get to it within the [..]
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8:11 am, September 17, 2015
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Originally Posted by Celestrata
The boxes were set to expire when the Anniversary event expired. We only extended the timer on the Anniversary Token Machine.Rememb [..]
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6:11 pm, September 10, 2015
Good evening everyone!
It's our final hours before we begin the merge, and we wanted to get as much information as we could wrapped up into one thread for everyone to read. The information below will [..]
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8:11 am, September 10, 2015
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Originally Posted by Celestrata
Good evening everyone! It's our final hours before we begin the merge, and we wanted to get as much information as we could wrappe [..]
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6:11 pm, September 7, 2015
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Originally Posted by Celestrata
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Originally Posted by Traciatim
If your land isn't being deleted you don't need to uproot your [..]
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8:11 am, September 3, 2015
Saw someone mention that there should be one and thought that was a good idea so here, here is a consolidated list of Answers from the Official Q/A sessions regarding Merge/Transfers ; non-Merge-perti [..]
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6:11 pm, September 1, 2015
Have questions about the upcoming ArcheAge server evolutions and transfers? Looking for an answer to a burning question? Ask away and a member of the Trion ArcheAge team or the development team at XLG [..]
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8:11 am, August 29, 2015
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Originally Posted by Link
This will not mess with your transfer status. System mails will still come through even when you are locked. Any remaining system mails i [..]
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8:11 am, August 26, 2015
Greetings Adventurers!
The day has come for the server transfers to begin! While we know that many of you are eagerly awaiting the transfers, we are still performing some final testing and maintenance [..]
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8:11 am, August 21, 2015
Have questions about the upcoming ArcheAge server evolutions and transfers? Looking for an answer to a burning question? Ask away and a member of the Trion ArcheAge team or the development team at XLG [..]
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8:11 am, August 21, 2015
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you have asked. If you have a new question, or one of your questions hasn&a [..]
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8:11 am, August 21, 2015
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Originally Posted by Celestrata
Have questions about the upcoming ArcheAge server evolutions and transfers? Looking for an answer to a burning question? Ask away a [..]
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8:11 am, August 21, 2015
Quote:
Originally Posted by Celestrata
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you ha [..]
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8:11 am, August 19, 2015
Have questions about the upcoming ArcheAge server evolutions and transfers? Looking for an answer to a burning question? Ask away and a member of the Trion ArcheAge team or the development team at XLG [..]
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8:11 am, August 15, 2015
Have questions about the upcoming ArcheAge server evolutions and transfers? Looking for an answer to a burning question? Ask away and a member of the Trion ArcheAge team or the development team at XLG [..]
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8:11 am, August 15, 2015
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please visit the Ask XL and Trion thread!
The full livestream can be re-watche [..]
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8:11 am, August 15, 2015
Quote:
Originally Posted by Celestrata
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please vis [..]
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8:11 am, August 13, 2015
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Originally Posted by Celestrata
Contact our support team at http://support.trionworlds.com and let them know you accidentally deleted the quest item. They can inve [..]
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8:11 am, July 18, 2015
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Originally Posted by Amary
SUBMARINES* Submarines finally come to ArcheAge! * Submarines act as a hybrid of mounts and customizable ships for water travel. Two pla [..]
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8:11 am, July 2, 2015
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Originally Posted by Celestrata
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Originally Posted by Cyber Locc
yes I am also I am currently trying a suggestion from someone [..]
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8:11 am, July 1, 2015
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Originally Posted by GM Demutig
Appeals are read, and I can assure you a fair amount of investigation goes into them. Just because we don't explain to you all the [..]
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8:11 am, June 29, 2015
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Originally Posted by Scapes
Adventurers,The Norton Antivirus update today may cause a DLL file in the ArcheAge installation directory to be quarantined. This is a [..]
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8:11 am, May 18, 2015
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Originally Posted by Scapes
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Originally Posted by Forestprancer
Dang. You guys better move your gear, items, land to an alt acc [..]
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8:11 am, May 1, 2015
Quote:
Originally Posted by Scapes
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Originally Posted by AaronJBrown
So hey guys, I'm having a problem with the game as I see it is co [..]
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8:11 am, April 25, 2015
The omen of Dread Prophecies is upon us and with it comes our next ArcheAge screenshot contest. Ten artful in-game photographers will each win Dread Prophecies prizes!Omen of Dread Prophecies Screens [..]
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8:11 am, April 25, 2015
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Originally Posted by Morgana
The Omen of Dread Prophecies is upon us and with it comes our next ArcheAge screenshot contest. Ten artful in-game photographers wil [..]
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6:11 pm, April 24, 2015
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Originally Posted by GM Fasti
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Originally Posted by BEYou
Same for me. I've redownloaded Glyph like in Fasti msg http://forums. [..]
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8:11 am, April 15, 2015
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Originally Posted by Scapes
Servers may disappear from the server list while they are undergoing maintenance, nothing to worry about. You can follow the latest se [..]
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8:11 am, April 5, 2015
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Originally Posted by GM Fasti
Can you describe further what steps you have taken? Did you remove the UDF folder because it was full of files? How many files were t [..]
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8:11 am, April 3, 2015
Ready? FIGHT! We're pitting Thunder Dash against the Celestial Pegasus in a Twitter sweepstakes! Represent your favorite mount with a retweet for a chance to win.*Ten lucky winners will each receive [..]
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8:11 am, April 3, 2015
Quote:
Originally Posted by Morgana
Ready? FIGHT! We're pitting Thunder Dash against the Celestial Pegasus in a Twitter sweepstakes! Represent your favorite mount with [..]
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8:11 am, April 3, 2015
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Originally Posted by GM Fasti
Can you say exactly how long ago you left? If you were gone longer than it takes mail to be deleted, that may explain the absence. Yo [..]
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5:11 pm, March 28, 2015
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Originally Posted by GM Fasti
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Originally Posted by phantomhunt
hi, I know its late but could someone send me the dll, I think [..]
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5:11 pm, March 20, 2015
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Originally Posted by GM Fasti
Hey there! When creating the new ArcheAge folder in your documents, did you keep your old one, by chance? If you deleted it, check t [..]
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5:11 pm, February 28, 2015
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Originally Posted by GM Fasti
Send an email to support@trionworlds.com requesting that your account be deleted. Let me know once you have sent it.
Jump [..]
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5:11 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Fenhrirr
Ive already reset both the game, and my computer, multiple times. [..]
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7:11 am, February 18, 2015
Rather than limit our Valentine’s Day contest to the weekend, we decided to hold it all week! Use your romantic adventures from the holiday to craft clever captions for an ArcheAge screensh [..]
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7:11 am, February 17, 2015
Rather than limit our Valentine’s Day contest to the weekend, we decided to hold it all week! Use your romantic adventures from the holiday to craft clever captions for an ArcheAge screensh [..]
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7:11 am, February 17, 2015
Quote:
Originally Posted by Scapes
Rather than limit our Valentine’s Day contest to the weekend, we decided to hold it all week! Use your romantic adventures fr [..]
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5:11 pm, January 27, 2015
Quote:
Originally Posted by BigDataDude
If this mail was spam, which it looks to be, it may have been deleted while you were online and at your mailbox. If this happens i [..]
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7:11 am, January 16, 2015
The introduction of the sloth glider is the subject of our next ArcheAge screenshot contest! Ten talented winners will each receive a sloth glider of their very own.ArcheAge Sloth Glider Screenshot C [..]
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7:11 am, January 16, 2015
Quote:
Originally Posted by Scapes
The introduction of the sloth glider is the subject of our next ArcheAge screenshot contest! Ten talented winners will each receive a [..]
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5:11 pm, January 8, 2015
Quote:
Originally Posted by GM Fasti
Hey Blastguy,Do me a favor and try these steps and let me know if you continue to have this error. First up, restart your computer wi [..]
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5:11 pm, January 7, 2015
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Originally Posted by GM Fasti
Glad it's working now! Can you tell us exactly what you deleted? I just want to make sure other players are able to get this resolved [..]
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5:11 pm, January 7, 2015
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Originally Posted by GM Fasti
Hey there!I can help, but it will require setting up your preferences one more time. Go ahead and close out Glyph and ArcheAge, then [..]
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5:11 pm, January 4, 2015
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Originally Posted by GM Fasti
Hi!I am sorry to hear your UI settings aren't saving, but I will be happy to help. Unfortunately, it will require resetting them one [..]
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5:11 pm, December 28, 2014
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Originally Posted by GM Fasti
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Originally Posted by Conch
I just bought a new computer and downloaded the game that I pay for a [..]
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5:11 pm, December 10, 2014
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Originally Posted by GM Fasti
Hey Moonfairy, I sent your ticket to the right folks to get this addressed. Please bear with us. If anyone else runs into an issue w [..]
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7:11 am, December 7, 2014
Quote:
Originally Posted by GM Fasti
This article explains the delay in character deletions. If you deleted it outside of that window, make sure to contact support so we [..]
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5:12 pm, December 6, 2014
Quote:
Originally Posted by GM Fasti
If you're having this error, please submit a ticket. Once you have a ticket submitted, we'll make sure it gets to the right people to [..]
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5:11 pm, December 2, 2014
Quote:
Originally Posted by Ocho
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Originally Posted by silentRoar
I read a few posts about calliel server lost/deleted forever is that [..]
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5:11 pm, November 27, 2014
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Originally Posted by GM Fasti
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Originally Posted by DS708
This started happening to me today out of nowhere and for no particul [..]
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5:11 pm, November 2, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Shaye Jayde
I know my post is some what unrelated but it seems to me that t [..]
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7:11 am, November 1, 2014
With our first in-game holiday comes our fourth ArcheAge competition: a screenshot contest! Ten skilled winners will each receive an ArcheAge Archeum Starter Pack.ArcheAge Hallowtide Weekend Screensh [..]
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