8:11 am, August 22, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. Rest assured we are currently aware of this issue, and working on a solu [..]
View
8:11 am, August 22, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! You may want to try clearing your cache, making sure cookies are enabled, or try opening a new window in incogn [..]
View
8:11 am, August 22, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. Rest assured we are currently aware of this issue, and working on a solu [..]
View
8:11 am, July 26, 2016
Quote:
Originally Posted by Elucidator
We are currently aware of some login issues which we are trying to resolve ASAP. In the meantime however, you may want to try the s [..]
View
8:11 am, July 25, 2016
Quote:
Originally Posted by Elucidator
Our developers are currently aware of this problem, and working on a solution. I'm very sorry for any inconvenience this may have c [..]
View
8:11 am, July 24, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! If you've already submitted a ticket then all you need to do is wait for a reply. I understand it can be frustr [..]
View
8:11 am, July 9, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have cause Kokkomo. Unfortunately, forums are not the appropriate place to get assist [..]
View
8:11 am, July 6, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble staying connected! Please try the steps here. If that does not help, please contact our Technic [..]
View
8:11 am, July 6, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Please try the steps located here. If that does not resolve your issue, please wait for a repl [..]
View
8:11 am, July 6, 2016
Quote:
Originally Posted by Elucidator
Quote:
Originally Posted by Thessali
so yesterday is started a stream for abyssal and maybe 10 mins i [..]
View
8:11 am, June 12, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! Please try the steps located here. If that does not resolve your issue, please contact our Technical Support fo [..]
View
8:11 am, June 12, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear you're having trouble! Unfortunately Please try the steps located here. If that does not resolve your issue, please c [..]
View
6:11 pm, June 5, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry to hear that! At the moment we are experiencing a higher than normal amount of tickets. That being said, we understa [..]
View
8:11 am, May 21, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that Herothy! This sounds most likely to be the result of your computer's hardware, or out dated drivers. Please try [..]
View
8:11 am, May 20, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! Please try the steps located here. If that does not resolve your issue, please contact our Technical Support fo [..]
View
8:11 am, May 13, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused! Please try the steps located here. If that does not help, then please co [..]
View
8:11 am, May 9, 2016
Quote:
Originally Posted by Elucidator
Sorry for any confusion this may have caused. Please visit here to contact our Customer Support and we'll be happy to look into thi [..]
View
8:11 am, May 8, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that Loonette! I've verified your ticket is in queue to be addressed and we will try to get to it as soon as possible [..]
View
8:11 am, May 8, 2016
Quote:
Originally Posted by Elucidator
Quote:
Originally Posted by Hikaru Shindo2
Servus dunno if its only my problem but since 1h the forum [..]
View
8:11 am, May 7, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for any inconvenience this may have caused. This is something we have seen with Razer mice. so if you are using one, [..]
View
8:11 am, May 7, 2016
Quote:
Originally Posted by Elucidator
Sorry for the miscommunication, I understand how frustrating these kinds of issues can be.The ticket you referenced appears to have [..]
View
8:11 am, May 6, 2016
Quote:
Originally Posted by Elucidator
I understand wait times can be frustrating, that's why we try to get to everyone as soon as possible. That being said, I've verifie [..]
View
8:11 am, May 6, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for the wait, we currently have an influx of tickets that have been causing some delays. That being said, it appears [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry to hear yall are having trouble playing! Please try the steps located here. If that does not resolve your issue, you [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
This sounds like you may want to try and reset your User Interface. You can do this by following these steps.1. Close ArcheAge comp [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
Unfortunately we are unable to assist with appeals on our forums. I see you just updated your ticket however, so our Customer Suppo [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! I don't see any ticket submitted by your account about this so please submit a new one and we will investigate [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry to hear this happened. I was able to locate your ticket so we will try to get you all sorted out as soon as possible [..]
View
8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
It's possible this may be ISP related if everyone experiencing it is indeed playing in Sweden. That being said, I have just verifie [..]
View
8:11 am, April 30, 2016
Quote:
Originally Posted by Elucidator
This sounds like it may be the result of out-dated drivers. Please try the steps located here. If that does not resolve your issue, [..]
View
8:11 am, April 30, 2016
Quote:
Originally Posted by Elucidator
Please try the steps located here. If that does not resolve your issue, please contract our Customer Support with a screenshot of t [..]
View