ArcheAge

Family Fishing Temporarily Disabled

6:11 pm, April 9, 2018 Following review of live play of Family Fishing in the west, Trion and XL have made the determination to temporarily disable this system by blocking the use of family fishing chum. A hotfix that adjus [..] View

Muzzy: Family Fishing Temporarily Disabled

8:11 am, April 9, 2018 Quote: Originally Posted by Muzzy Following review of live play of Family Fishing in the west, Trion and XL have made the determination to temporarily disable this system [..] View

Baldr: Billing Failure - Multi Day Issue

5:11 pm, February 3, 2017 Quote: Originally Posted by Baldr Hey there! Thanks for taking the time to post this. We will take a look and get back to you asap on your ticket. I apologize on the wait [..] View

Celestrata Bloodsong: Fresh start servers confirmed for 3.0 and tentative launch date is December.

8:11 am, September 8, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Warhead42 There is a way to preserve as much of the "fresh [..] View

Baldr: Account was hacked gold gone.

8:11 am, June 20, 2016 Quote: Originally Posted by Baldr Hey there! Glad to see that you already submitted a ticket with us. If you were hacked we will get your account back to where it was bef [..] View

Hesk: Sudden influx of crashes since about a month ago, gotten even worse since latest update.

8:11 am, May 12, 2016 Quote: Originally Posted by Hesk Hello! I can see that you have not yet submitted a heldesk request regarding these crashes. Please do so per Jelpaler's request above, an [..] View

Elucidator: how long for trion to answer to ticket?

8:11 am, May 6, 2016 Quote: Originally Posted by Elucidator I'm very sorry for the wait, we currently have an influx of tickets that have been causing some delays. That being said, it appears [..] View