6:11 pm, April 7, 2018
Quote:
Originally Posted by BigDataDude
Try opening options(esc)->game info->(at the very bottom) increase Quest Details Map displayI think you're missing s [..]
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8:11 am, March 30, 2018
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by ugondie
It looks like witchcraft is missing the second abyssal passive.
[..]
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5:11 pm, March 19, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by R3D3
Same here , the GM now wants a detailed list of all missing items ( [..]
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7:12 am, March 14, 2018
Quote:
Originally Posted by Tinen
Greetings, testers!We will be bringing the PTS offline today at 1 PM PDT (8 PM UTC) for maintenance, and to test our fix for the missing [..]
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5:11 pm, January 23, 2018
Quote:
Originally Posted by Hesk
Hello! If the ArcheAge option isn't showing in your games list, you can add it from the Glyph's Store tab. You can also submit a support [..]
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5:11 pm, January 22, 2018
Quote:
Originally Posted by Quillodon
Hello Kfiggz!While the sidequests HAVE been changed in recent updates to speed up leveling, you should still be seeing yellow sidequ [..]
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7:11 am, January 11, 2018
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Wendigo
it seems at least the people of conviction have lost all credits. woul [..]
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7:11 am, December 15, 2017
Quote:
Originally Posted by Tinen
We're looking into the case of the missing corgis. Current suspects include a few animal welfare groups scattered throughout Erenor.
[..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Muzzy
Hi all,I've made a mistake - I accidentally removed the connectivity thread. This was not malicious. I just removed the wrong thread.I'v [..]
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8:11 am, October 28, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and XL finally found one that works! I'll lay out the details be [..]
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8:11 am, October 27, 2017
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by EcclipseOfTheMoon
ANd what will happen when? People are missing the second day [..]
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8:11 am, October 25, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and we've finally found one that works! I'll lay out the details [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, an [..]
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8:11 am, October 4, 2017
Quote:
Originally Posted by Muzzy
We never actually stated when transfers would be opened. We just said that we wanted to wait until evolutions were solid and stable befo [..]
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8:11 am, September 28, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing or lost patron time, please make sure to submit a support ticket at support.trionworlds.com.
[..]
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6:11 pm, September 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,As explained in our earlier Evolution announcement, we will be bringing the European ArcheAge serve [..]
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8:11 am, September 10, 2017
Good evening everyone,
It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of th [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Linori
Overall I have been impressed with how well the merge ha [..]
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6:11 pm, September 9, 2017
Quote:
Originally Posted by Muzzy
Hey all, I hope you saw that I updated this post ;) Anyone angry right now should be sure to read the OP so you know we've got this und [..]
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8:11 am, August 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Traciatim
Becuase you threw out there that we have no idea what we are d [..]
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8:11 am, August 6, 2017
ArcheAge Version 3.5 Patch Notes – The August 2017 Update
The following release notes contain information about our latest monthly update, the July 2017 Update!Heed the Call of the Daru!&am [..]
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8:11 am, August 6, 2017
Quote:
Originally Posted by Muzzy
ArcheAge Version 3.5 Patch Notes – The August 2017 UpdateThe following release notes contain information about our latest mont [..]
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6:11 pm, July 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Traciatim
Open a ticket with support. I'm pretty sure they have [..]
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8:11 am, July 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.5 Patch Notes – The August 2017 UpdatePlease note, these patch notes are Test Server notes a [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by Muzzy
There were some issues with NPCs being missing and what not. We fixed much of it, but a full restart will fix the issues in one fell swo [..]
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8:11 am, June 29, 2017
Hi Everyone,
Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.
We're planning the fix at Midnight UTC today! No restart or disconnect necessary, but [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Muzzy
Hi Everyone,Thanks so much for alerting us to the Trade NPCs missing on EU and other associated issues with them.We're planning the fix [..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com for any missing items. Our Customer Service team will be happy to invest [..]
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8:11 am, June 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Updated with the following additional issues: Players from different player nations can cause damage to the Player Natio [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, June 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Looks like you already have a ticket in, so our CS team will help you with this as soon as they can.
Jump t [..]
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8:11 am, May 23, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Sodium
I also got the debuff. REQUEST #914754Please help me out [..]
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6:11 pm, May 17, 2017
General Update NotesThe global cooldown of Endless Arrows has been adjusted from .20 seconds to .15 seconds.
The Violet Bloomfang's skill can now be set to automatic use.
You may notice a new Golden K [..]
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6:11 pm, May 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
General Update NotesThe global cooldown of Endless Arrows has been adjusted from .20 seconds to .15 seconds.
The Violet B [..]
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6:11 pm, May 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning adventurers!We will be updating PTS with our May Update, which features new limited time events and bug fixe [..]
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8:11 am, April 5, 2017
Quote:
Originally Posted by Hesk
For issues with lost or missing payments, please submit a support ticket at support.trionworlds.com so that our Customer Service team can [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abovethelaw0
I'm mainly concerned that the last slot can't roll [..]
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7:11 am, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with lost or missing patron time, please submit a support ticket so that our Customer Service team can investigate [..]
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7:11 am, March 5, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Oyranos
Hellosince the recent missing patron days issue, I decided to l [..]
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7:11 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue. You'll receive a reply as soon as our team can review it!
[..]
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5:11 pm, February 23, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing items, please submit a support ticket at support.trionworlds.com so that our Customer Service team can [..]
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7:11 am, February 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Pryam
As a leader of my guild, I am supposed to get the [Guild [..]
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5:11 pm, February 21, 2017
ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing Cometh
The following release notes contain information about the ArcheAge February Update: Thunderwing Cometh!Welcome to Reedwind!
Located North [..]
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7:11 am, February 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0b PTS Patch Notes -- Thunderwing ComethNote: These are PTS Patch Notes and are SUBJECT TO CHANGE!The [..]
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7:11 am, February 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Phillypop
So just saw the greentext in-game about the valentine [..]
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7:11 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! This is actually an issue with how Patron time is being displayed. We're looking into it, but no Patron time has actual [..]
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7:11 am, February 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, but it may take some time for our team to work through the tickets in front of you [..]
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7:11 am, February 7, 2017
Quote:
Originally Posted by Baelron
Hello! Sorry to see this and we're happy to help! I've verified your ticket is currently in queue. Our customer support team will inve [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Go ahead and submit a ticket so our CS team can take a look at your account and see if you're missing anything!
Jump t [..]
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5:11 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, I'm sorry for the delayed response! Our CS team is working as fast as they can to take care of the tickets coming in, [..]
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5:11 pm, January 10, 2017
Quote:
Originally Posted by Hesk
Hello! For any issues with missing patron, please make sure to submit a support ticket at support.trionworlds.com, so that our Customer S [..]
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7:11 am, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, so one of our CS agents will review it and respond as soon as t [..]
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5:11 pm, December 29, 2016
Quote:
Originally Posted by Hesk
For any issues with missing claimables, please make sure to submit a support ticket at support.trionworlds.com so that our Customer Servi [..]
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5:11 pm, December 27, 2016
Quote:
Originally Posted by Hesk
Hello! This would require a ticket to be submitted, so that we can investigate properly. If you are unable to submit one in-game, please [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're missing credits, please submit a support ticket and our CS team would be happy to look into this for you.
[..]
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7:11 am, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Both the black screen issue and missing Patron buff issue should now be resolved. If you still don't have the Patron buff [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
If you are missing patron, either on a specific region or overall, please submit a support ticket at support.trionworlds.com so that our [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with missing gold, please submit a support ticket at support.trionworlds.com, or email appeals directly at appeals@ [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
For any issues with missing patron, whether on one region or all, please submit a support ticket at support.trionworlds.com so that our C [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Punkmaster
In the combat log:Player attacked Player using DO NOT TRANSLATE [..]
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7:11 am, December 19, 2016
Quote:
Originally Posted by Carthax
I would double check that you are logging in to the correct account. Almost every instance we encounter of players missing characters [..]
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7:11 am, December 16, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware and we are working on fixing it:http://forums.archeagegame.com/showthread.php?304895
Jump to post [..]
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7:11 am, December 2, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Aired
Quill, thanks for the info. I was looking at this bad boy with confu [..]
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5:11 pm, November 22, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with missing quest rewards (including any that you accidentally destroyed), please submit a support ticket at suppo [..]
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5:11 pm, November 21, 2016
Quote:
Originally Posted by Baelron
Our apologies for any inconvenience caused by the missing title. Unfortunately, customer support and the forum team are unable to addr [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Baelron
Hello, and we're sorry to see that you're missing an item of value. It appears you have already submitted a ticket regarding this issu [..]
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6:11 pm, October 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Elfred
Ha!We have heard Trion public relations banter before! C [..]
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6:11 pm, October 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Wildshot! I just reviewed your account and it appears our CS agent granted you the 4 missing APEX on 10/09. Let me know [..]
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8:11 am, October 4, 2016
Quote:
Originally Posted by Baelron
Sorry to see you're missing an APEX! I've confirmed your ticket has been successfully submitted and our customer support team will rep [..]
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6:11 pm, September 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Expendable
A lot of what I was trying to get across is that not [..]
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6:11 pm, September 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Andromeda Delux
In other words you have no way to verify a user [..]
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8:11 am, August 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by MCBOB
Will you be making the same request for triple slash?
[..]
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6:11 pm, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was been created successfully, and I'm sorry you haven't received a response yet. One of our C [..]
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8:11 am, August 9, 2016
Quote:
Originally Posted by Hesk
Hello! It appears your ticket has been responded to, and your requests are being addressed. Please continue to work with the agent until [..]
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6:11 pm, August 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble! I just checked on your ticket and it's in our queue awaiting review. Our team will respond as s [..]
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6:11 pm, August 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Sorry to hear your larders have gone missing. The dev team is aware of the issue and they're currently investigatin [..]
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6:11 pm, July 13, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! I'd suggest submitting a support ticket so our CS team can take a look at this. They may be able to help!
[..]
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8:11 am, June 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the delay. I confirmed your ticket is in the queue and awaiting a response, so one of our CS agents will con [..]
View
8:11 am, June 21, 2016
Quote:
Originally Posted by Hesk
Hello! For any issues with missing rewards, please submit a support ticket at support.trionworlds.com so that our CS team can investigate [..]
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8:11 am, June 16, 2016
Quote:
Originally Posted by Quillodon
UPDATE: We checked with XL, and this is an intentional change. Adding it to the patch notes now, as it was missing from our document [..]
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8:11 am, June 7, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Gbg
Trion, Quill plase sort thing out for us....
'ello Gbg! [..]
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6:11 pm, June 2, 2016
Quote:
Originally Posted by Hesk
Hello Shimmerz! You can access our chat service directly from support.trionworlds.com. They should be able to look into and resolve this [..]
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6:11 pm, May 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, do you have any screenshots or additional information you can provide? The more details we have, the easier it'll be f [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Link
I couldn't find a ticket from you (on the account you are posting from at least) regarding missing items. If you submit a ticket (https:/ [..]
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8:11 am, May 22, 2016
Quote:
Originally Posted by Khrolan
Tammuz,Thanks for the report. We'll verify the missing recipes. The hardmode Mistsong Summit recipes were likely included in other reg [..]
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8:11 am, May 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by DonQuXote
my characters are missing from all servers. Not only [..]
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8:11 am, May 3, 2016
May you have a month of merit? Why yes, you may! This May is filled with Merit Badges just ready for the taking. Plus, retrieve another commemorative coin for your growing collection: Naima&rsqu [..]
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8:11 am, May 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
May you have a month of merit? Why yes, you may! This May is filled with Merit Badges just ready for the taking. Plus, re [..]
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8:11 am, April 28, 2016
Quote:
Originally Posted by Hesk
I'll be happy to clarify our most recent response. From the previous response:As these chests can be shared between players, I highly rec [..]
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6:11 pm, April 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello lore friends,Currently, the lore section has been temporarily removed from the website as we address a few things o [..]
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8:11 am, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
We recently implemented a fix for the "debugger" issue, so if you restart your Glyph client you shouldn't have anymore [..]
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8:11 am, April 6, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by peveay
celestrata you still haven't anwser me pages ago , when [..]
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8:11 am, April 2, 2016
This month’s login tracker is no foolin’ around! Earn Archeum AND Vivid Synthium Stones to power up your costume stats as you log in each day. Plus, retrieve another commemorativ [..]
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8:11 am, April 2, 2016
Quote:
Originally Posted by Celestrata Bloodsong
This month’s login tracker is no foolin’ around! Earn Archeum AND Vivid Synthium Stones to power up y [..]
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7:11 am, March 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by MrWonderful
Congratulations, you found a way to rip players who [..]
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7:11 am, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I noticed you contacted our Live Chat support regarding this issue and had your ticket escalated. I confirmed your tic [..]
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7:11 am, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
If you have an active Patron subscription, I'd recommend getting in touch with Customer Support. They may be able to help get you [..]
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7:11 am, March 1, 2016
Out with the Lunarite, in with the Medals! The month of March is mayhem for Warrior’s Medals! Plus, retrieve another commemorative coin for your collection: Melisara’s Shadow!Are [..]
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7:11 am, March 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Out with the Lunarite, in with the Medals! The month of March is mayhem for Warrior’s Medals! Plus, retrieve an [..]
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