8:11 am, April 5, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,The European ArcheAge servers will be unavailable at 11:00 PM UTC (PDT +7) on April 4th for network maintenance.The es [..]
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8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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7:12 am, March 14, 2018
Quote:
Originally Posted by Tinen
Sorry about that folks - there's been a couple of network issues, which we've been jumping to resolve as quickly as possible. Things sho [..]
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7:12 am, March 14, 2018
Quote:
Originally Posted by Quillodon
Hey blycee!No official Trion skill change list yet, since we're still receiving text changes from XL. (No joke, they literally just [..]
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5:11 pm, February 23, 2018
Hey Adventurers,
This week we'll be hosting one of our fantastic #TrionCreators, Jahlon of Paradox Gaming Network. You can watch the stream on Twitch.tv/TrionWorlds or on his Twitch Channel: https://w [..]
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5:11 pm, February 23, 2018
Quote:
Originally Posted by Muzzy
Hey Adventurers,This week we'll be hosting one of our fantastic #TrionCreators, Jahlon of Paradox Gaming Network. You can watch the stre [..]
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7:11 am, February 2, 2018
Hey Adventurers,
This week Celestrata is on vacation and Muzzy is getting over strep throat (no voice left!) so we'll be hosting Jahlon of Paradox Gaming Network! If you aren't already familiar with [..]
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7:11 am, February 2, 2018
Quote:
Originally Posted by Muzzy
Hey Adventurers,This week Celestrata is on vacation and Muzzy is getting over strep throat (no voice left!) so we'll be hosting Jahlon o [..]
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5:11 pm, December 18, 2017
Quote:
Originally Posted by Tinen
Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating.
Jump t [..]
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5:11 pm, December 13, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Pulch
WHATS THIS about our personal info in jeopardy of being breached???????
[..]
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5:11 pm, November 15, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Enigmatic
ISPs don't just hop on it until there are many more than 1 of [..]
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6:11 pm, October 24, 2017
Quote:
Originally Posted by Tinen
Hey folks, just wanted to give you an update here real quick. Our network team has identified an issue and are working to resolve it cur [..]
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8:11 am, October 11, 2017
Trion Gamers,
Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full 24 hours at our regular home on Twitch: https://www.twitch.tv/ [..]
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8:11 am, October 11, 2017
Quote:
Originally Posted by Morgana
Trion Gamers,Save the date! Our 7th annual Extra Life event begins on October 13th at 11:30am PT, where we'll be streaming for a full [..]
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8:11 am, September 20, 2017
Quote:
Originally Posted by Muzzy
I'll be watching these. I have a bit of advice, or maybe just a suggestion. You have a ton of knowledge and insight. With this, you can [..]
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8:11 am, September 16, 2017
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s Miracle Network hospitals. 2017 marks our 7th year participating a [..]
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8:11 am, September 16, 2017
Quote:
Originally Posted by Morgana
Every Year, Trion Worlds participates in the Extra Life event, a charity campaign devoted to raising funds for Children’s [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should now be resolved (we had a networking issue separate from the downtime). If you continue having problems connecti [..]
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8:11 am, July 6, 2017
Quote:
Originally Posted by Celestrata Bloodsong
One more update -- it looks things are back to normal. The network team will continue to monitor the servers, of course, [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, May 16, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com so that our Tech Support team can troubleshoot this issue with you. This [..]
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6:11 pm, April 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey morning Phill,We are aware of a bug in the recent patch that caused some core CryEngine files (crynetwork.dll and cry [..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
For those getting the cryengine error where it can't find a specific DLL, make sure your anti-virus hasn't accidentally q [..]
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8:11 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, wanted to drop by for an update on this.Right now, there isn't much new news to share, sadly. The team has cont [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by SafL
Before the server went down was my friend with the car and [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
1:44 PDT Update: Thank you for your patience everyone! We've got the network issues resolved and all servers are availabl [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
It looks like this morning's European network issue has returned across all our games, which means those already in the g [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
3:50 PM UTC: This European network issue has returned and our team is re-investigating. We'll have it solved as soon as w [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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7:11 am, March 18, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the extra info! I'd suggest that anyone experiencing this issue submit a support ticket and attach their network test [..]
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7:11 am, March 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry to hear you're having connection trouble. If you've already tried basic network troubleshooting, could you updat [..]
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5:11 pm, February 28, 2017
Quote:
Originally Posted by Hesk
Please email support@trionworlds.com with the error message, as well as your current IP address, which you can confirm here (from the net [..]
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5:11 pm, January 26, 2017
Quote:
Originally Posted by Hesk
Hello! As your ticket indicates you are familiar with PingPlotter, I'd recommend saving your network data (at least over several hours) a [..]
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7:11 am, January 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you've already attempted basic network troubleshooting, submit a ticket and provide our CS team with your network t [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having connection issues! I'd check out these troubleshooting steps and see if they help. If not, [..]
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7:11 am, December 18, 2016
Quote:
Originally Posted by Celestrata Bloodsong
3:30 PM PST Update: As the NA servers have remained mostly stable, we've continued to increase capacity over their normal [..]
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5:11 pm, December 15, 2016
Quote:
Originally Posted by Morgana
Greetings Adventurers!We will be restarting all North American servers tomorrow at 8 AM PST so that engineers from both Trion and XL c [..]
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7:11 am, December 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
While we appreciate the community sentiment for a rollback, it's not an option we're going to pursue at this point. While [..]
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7:11 am, December 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:31 PM PST Update: We are aware of the reports of crashes from the server, and our team is also working on investigating [..]
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7:11 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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7:11 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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7:11 am, November 23, 2016
Hey everyone,
We experienced a series of network issues last week that caused disconnections and latency across all Trion Worlds games. We’ve worked hard on resolving the issues, and we& [..]
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7:11 am, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Turambaredolas
@CelestrataI guess it takes some time to distrib [..]
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7:11 am, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey everyone,We experienced a series of network issues last week that caused disconnections and latency across all Trion [..]
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7:11 am, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Rift did the same as we did by providing an early compensation pack (we offered up extra Loyalty Tokens) but then all of [..]
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7:11 am, November 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ettjin
Unfortunately, this is where the human race is headed... [..]
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7:11 am, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is usually due to lag or other connection issues. It's likely that the recent network problems we've experienced [..]
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5:11 pm, November 17, 2016
Quote:
Originally Posted by Hesk
Hello! Please review this forum post for the latest on our network issues:http://forums.archeagegame.com/showt...-PM-PDT-Nov-11
[..]
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5:11 pm, November 17, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure to keep an eye on this thread for updates on the network issues:http://forums.archeagegame.com/showt...-PM-PDT-No [..]
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7:11 am, November 16, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Skillz1337
Would be nice if you guys at least confirmed that we [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We're aware of the recent disconnection and we are working to resolve it. Our active discussion threads on all of these n [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:32 AM PDT, November 14 Update -- Our network continues to suffer connectivity issues and our team is working to mitigat [..]
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7:11 am, November 12, 2016
November 11, 4:38 PM PDT Update -- Network Issues Remain Ongoing
Adventurers, our teams continue to work to solve these network issues, and will be continuing to work on them throughout the weekend. [..]
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7:11 am, November 11, 2016
Greetings everyone,
We know the last two days of disconnects and lag have hurt your gameplay, and we want you to know that our teams have been working as hard as possible to get everything back to no [..]
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7:11 am, November 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello all!I'm closing out this server status thread, as we're moving things over to a more official thread discussing wha [..]
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5:11 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Thank you for the update! The issues we were experiencing earlier have resurfaced, and we're looking into the issue again. To clarify, th [..]
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7:11 am, November 10, 2016
Quote:
Originally Posted by TrionBrasse
Hello all - we are aware of network issues still ongoing between Trion servers & Comcast; we have network techs investigat [..]
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7:11 am, November 1, 2016
Hello, Trion Gamers!
Join us on November 5th at 9am PT for a 24 hour stream, featuring all Trion games! You can support us by joining us on Trion Team to help our fundraising! Friends and familycan [..]
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7:11 am, November 1, 2016
Quote:
Originally Posted by Morgana
Hello, Trion Gamers!Join us on November 5th at 9am PT for a 24 hour stream, featuring all Trion games! You can support us by joining u [..]
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8:11 am, October 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
4:00 PM PDT Update: Dyn has announced that they have successfully mitigated the attack against their network. Glyph servi [..]
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6:11 pm, October 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
8:00 AM PDT Update: This update has begun!
Quote:
Originally Posted by RukiaMorpheus
A lot o [..]
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6:11 pm, October 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So to drop in here to clarify a few things:1. During our testing period, we added some technology to the servers to monit [..]
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8:11 am, September 27, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, then submit a support ticket to support.trionworlds.com so our technical team can investigate the issue [..]
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8:11 am, September 23, 2016
Quote:
Originally Posted by Quillodon
We meet again, Tricorn! Unfortunately, I'm much more limited in what I can say this time around. Whereas our previous discussions w [..]
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6:11 pm, September 11, 2016
Quote:
Originally Posted by Shiden
Hi Herra,Here are a few things to try https://support.trionworlds.com/hc/e...roubleshooting If you do not have any luck with that, plea [..]
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8:11 am, September 6, 2016
Quote:
Originally Posted by Hesk
Hello! Please complete these tests when the issue is occurring, and then submit a support ticket to support.trionworlds.com so that our t [..]
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6:11 pm, September 4, 2016
Quote:
Originally Posted by BigDataDude
We are looking into this but this is not our equipment that is having issues. Our network guys are trying to do something to help [..]
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6:11 pm, August 23, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to hear that you are having these issues. Please submit a support ticket with the following information so that we may [..]
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6:11 pm, August 14, 2016
Quote:
Originally Posted by Carthax
It may be worth trying to test your connection to our NA servers to see if there are any hiccups with the connection - https://support [..]
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8:11 am, July 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hi! I'd suggest checking out this support article and trying the troubleshooting steps listed there. If they don't work, contact [..]
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8:11 am, July 21, 2016
Quote:
Originally Posted by Hesk
Hello! Please complete these tests and submit a support ticket at support.trionworlds.com and we'll be happy to investigate this issue fo [..]
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8:11 am, July 13, 2016
Quote:
Originally Posted by Celestrata Bloodsong
3:52 PM Update: At this point, our network team has returned our servers to normal operating levels. We have re-enabled t [..]
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6:11 pm, July 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd suggest reviewing this support article and attempting the troubleshooting steps listed there. If that doesn't work, [..]
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8:11 am, June 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..]
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8:11 am, June 21, 2016
Quote:
Originally Posted by Hesk
Hello! Please complete these tests, and submit a support ticket at support.trionworlds.com so that we can investigate your issue.https:// [..]
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6:11 pm, June 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and submit a support ticket via support@trionworlds.com directly. 1. Open the command prompt by pressi [..]
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6:11 pm, June 11, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the trouble. If none of these troubleshooting steps helped, contact our CS team directly and provide them wi [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you're having connection trouble. My first suggestion would be to review this support article and see if the ste [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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6:11 pm, June 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you'd like to run some network tests, this support article will walk you through the process. I'd also suggest tryi [..]
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6:11 pm, May 31, 2016
Quote:
Originally Posted by Hesk
Hello! Please make sure you've submitted a support ticket at support.trionworlds.com, so that we can locate the problem. Please make sure [..]
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6:11 pm, May 27, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you're having connection issues. My first suggestion would be to try some basic network troubleshooting just to [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, May 7, 2016
Quote:
Originally Posted by Elucidator
Sorry for the miscommunication, I understand how frustrating these kinds of issues can be.The ticket you referenced appears to have [..]
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8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry to hear yall are having trouble playing! Please try the steps located here. If that does not resolve your issue, you [..]
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6:11 pm, April 28, 2016
Quote:
Originally Posted by ZamboniChaos
In order to rule out any issues on your end, I'd try some basic network troubleshooting steps to see if that helps improve your c [..]
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8:11 am, April 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd suggest checking out our support article for this issue and see if that helps. If not, I'd try some general networ [..]
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8:11 am, April 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
It looks like these issues may have been related to network difficulties that we were experiencing across all games in th [..]
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8:11 am, April 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Mizeri
So after contacting support a second time, they have ded [..]
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6:11 pm, April 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We have some basic troubleshooting steps on our support page that may help. If not, get in touch with our CS team so t [..]
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8:11 am, April 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Balabhadradas
*Blames other "Major network providers" [..]
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8:11 am, April 9, 2016
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Khalesia
So...they are playing to Archequiz on Livestream.....and forget us :( [..]
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6:11 pm, April 7, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone! We're continuing to investigate these issues, but in the meantime you may want to try the followi [..]
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6:11 pm, April 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Our network team has returned performance back to normal, but we are still double checking everything and monitoring our [..]
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6:11 pm, March 31, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Ah ha, I've gotten back into the forums! (Got locked out as I couldn't log in.)We have a thread running on this in the se [..]
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