ArcheAge

Muzzy: @Muzzy Any news on the pulled RNG box / any news on refunds or compensation?

8:11 am, October 5, 2017 Quote: Originally Posted by Muzzy Hey all!Anyone who bought the Milkmaid Costume Crate, before we took it down for validation, will have already been refunded all credits [..] View

Celestrata Bloodsong: Follow Nerf Incoming: Trion should offer full refunds on the extra haulers they sold us.

6:11 pm, May 31, 2017 Quote: Originally Posted by Celestrata Bloodsong I'm going to close this thread as it's turning more into a fight than an actual discussion thread, but I do want to end i [..] View

Hesk: Refund or Transaction possbile?

5:11 pm, January 24, 2017 Quote: Originally Posted by Hesk Hello! Unfortunately, our ticket volume is higher than normal and this is causing some delays, but we will address your ticket as soon as [..] View

Carthax: Are refunds possible?

7:11 am, December 19, 2016 Quote: Originally Posted by Carthax You can still contact support by sending an email to support@trionworlds.com, if you can't access the ticket submission section of the [..] View

TrionBrasse: ArcheAge State of the Game: December 17

5:11 pm, December 17, 2016 Quote: Originally Posted by TrionBrasse Quote: Originally Posted by Ting Trion's solution is chargebacks by frustrated customers in order to [..] View

ZamboniChaos: Do you give refunds, or do I need to charge back?

7:11 am, December 17, 2016 Quote: Originally Posted by ZamboniChaos Hi there! If you'd like to request a refund, please submit a support ticket so our CS team can review it. Jump to post [..] View

11/11 -- Siege Scroll Refund Progress

7:11 am, November 15, 2016 To those of you who won a siege scroll this past cycle, we'd like to provide you with an update on our efforts to refund your scroll bid. Unfortunately, refunding bids from sieges is not an automated [..] View

Celestrata Bloodsong: 11/11 -- Siege Scroll Refund Progress

7:11 am, November 15, 2016 Quote: Originally Posted by Celestrata Bloodsong To those of you who won a siege scroll this past cycle, we'd like to provide you with an update on our efforts to refund [..] View

Scapes: Fun in the Sun Giftbox Compensation

8:11 am, June 11, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by Titidu80 I would like to know if Trion will give a compensation for player wh [..] View

Scapes: @ Scapes - Told to wait by live support regarding Fun in the sun crates

8:11 am, June 11, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by teeheehee I just wanted to see if there was further info regarding the crate? [..] View

Scapes: No refund for Mirage Donkey, seriously?

7:11 am, March 5, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by Souleater No refund for Mirage Donkey, seriously? We are offerin [..] View

ArcheAge Downtime Compensation – Details and Plans

7:11 am, December 5, 2014 Hi, everyone - With all ArcheAge servers being back up and the world of Erenor fully accessible as of late Tuesday night, we want to take a moment to say thanks for your patience and let you know wher [..] View

Ocho: Refunds for Siege Scrolls

7:11 am, December 5, 2014 Quote: Originally Posted by Ocho Heya folks,For those of you who are seeking refunds for Siege Scrolls due to the server availability issues last weekend, I've got the fo [..] View