6:11 pm, April 10, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Symanovitch
Any smart person wouldn't juste save the gold given how quic [..]
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8:11 am, April 2, 2018
Quote:
Originally Posted by Celestrata Bloodsong
One of the problems we have with this particular email send is that we can't contact anyone who opted out of our newslett [..]
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7:11 am, March 16, 2018
Quote:
Originally Posted by Muzzy
Since there won't be access to the servers until the 4.5/FS release date, no patron or credits will be awarded to the account until then [..]
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7:11 am, February 15, 2018
Quote:
Originally Posted by Muzzy
Celebrate the season of love with a boost to regrades, Valentine’s treats, a foxy new mount, and more.Moonlight Kitsu MountSee [..]
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7:11 am, February 15, 2018
Celebrate the season of love with a boost to regrades, Valentine’s treats, a foxy new mount, and more.Moonlight Kitsu Mount
See the sites with that special someone from the back of the love [..]
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7:11 am, February 3, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,I brought this up with the team and Khrolan was able to take some time to read and respond. These are answers directly [..]
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7:11 am, February 3, 2018
Quote:
Originally Posted by Muzzy
This post has spawned a lot of conversation around the topic of exploits, especially surrounding Levi. One of those posts ( http://forum [..]
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7:11 am, January 19, 2018
Mount up and unleash the power of both flaming and freezing felines on your foes.Flaming Soulscar Supply Crate
The Soulscar comes in two elements - Fire and Ice! You can get your paws on the Freezi [..]
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7:11 am, January 19, 2018
Quote:
Originally Posted by Muzzy
Mount up and unleash the power of both flaming and freezing felines on your foes.Flaming Soulscar Supply CrateThe Soulscar comes in two [..]
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7:11 am, January 18, 2018
Quote:
Originally Posted by Quillodon
Hello Stalker! The Ice Fishing Festival won't start until the end of the month. But when it does, it will be in Miroir Tundra (that [..]
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7:11 am, December 22, 2017
Quote:
Originally Posted by Muzzy
This is a topic we are currently discussing with XL. We can't yet say if it will or won't be a feature that XL will put into our regiona [..]
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7:11 am, December 22, 2017
Quote:
Originally Posted by Fasti
This does sound like an issue that pops up when you can't connect to the auth server, but the server population looks healthy. We'll kee [..]
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7:11 am, December 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So, in a painful turn of events, we tested out the snowing command along with the new weather toggle. Unfortunately, the [..]
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7:11 am, December 16, 2017
Quote:
Originally Posted by Muzzy
ThatPlayer,If you read the reddit post, you'd have seen my response. let me pull that up for you.https://www.reddit.com/r/archeage/co... [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, November 17, 2017
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Associate Producer - Sera "Celestrata" Brennan
Localization Guru - Kendal "Quillodon" White
Hey Adventurers,
Thi [..]
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7:11 am, November 17, 2017
Quote:
Originally Posted by Muzzy
Hosts:Community Manager - Joe "TheBlueMuzzy" BrognoAssociate Producer - Sera "Celestrata" BrennanLocalization Guru - [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Muzzy
I've been keeping up with this thread. I wanted to see where the natural discussion went before commenting. I really appreciate how well [..]
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8:11 am, October 10, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,During this week's downtime for Server Maintenance we'll be merging the Fresh Start server Auction Houses with the Leg [..]
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8:11 am, October 10, 2017
Hello Adventurers,
During this week's downtime for Server Maintenance we'll be merging the Fresh Start server Auction Houses with the Legacy server Auction Houses.
Legacy server AH listings will be [..]
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8:11 am, October 6, 2017
Quote:
Originally Posted by Muzzy
Hey all,I've been following along very closely with this topic. I appreciate a lot of the conversation going on, and even the tone of th [..]
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8:11 am, September 20, 2017
Quote:
Originally Posted by Muzzy
I'll be watching these. I have a bit of advice, or maybe just a suggestion. You have a ton of knowledge and insight. With this, you can [..]
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6:11 pm, September 19, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Watchmenaenae
The game can't handle this many people on one server. It w [..]
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8:11 am, September 19, 2017
Quote:
Originally Posted by Muzzy
Hey all, To turn off the AFK kick timer, we'd need to restart the servers. We've decided that we'll roll it into the weekly maintenance [..]
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8:11 am, August 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Twilightmagus
So the peace for grabbing land is pretty nice, bu [..]
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8:11 am, July 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Darkshinera
yep like alwaysyou ask them for merge reply = don't [..]
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8:11 am, July 11, 2017
Quote:
Originally Posted by Muzzy
1) I'm honored, but more importantly delighted to see folks enjoying a fantastic game. 2) I'm unsure if I can convince XL to add any of [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Franciscothefab
Any particular reason Rum Runner Rapids won't b [..]
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8:11 am, June 17, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Two Crowns
The fix won't be fast enough. Even if they engaged today with [..]
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8:11 am, June 10, 2017
Quote:
Originally Posted by Muzzy
Hi Oreorule,Currently the only game that gets livestreams other than Friday is Atlas Reactor, and that's because I take the time out of [..]
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8:11 am, June 6, 2017
Quote:
Originally Posted by Muzzy
This thread is literally the 2nd thread I've ever responded to in AA. I don't know the history of how it was handled before! I'm sorry I [..]
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8:11 am, June 3, 2017
Quote:
Originally Posted by Khrolan
Quote:
Originally Posted by Strikerouge
Will there be staff online for questions/help/Grant us items/mat [..]
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8:11 am, May 31, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by LilOreo
I have a question about the Re-Cloaking system will i be able to R [..]
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8:11 am, May 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Cynddelw
I have put 5 replendant regrade scrolls as well as 5 s [..]
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8:11 am, May 6, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Only gold and exp was disabled. The other rewards only provided by the reinforcements quest have stayed. The quest is sti [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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6:11 pm, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Double-checked this, and it appears Festival Coins got erroneously added to that list. No, they won't be expiring at the [..]
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6:11 pm, April 10, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Aired
Quillodon answered this some time ago, but if I remember correctly i [..]
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8:11 am, April 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I was able to locate your ticket and confirm that it's still moving up the queue. Our CS team will review it as soon a [..]
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6:11 pm, March 30, 2017
Quote:
Originally Posted by ZamboniChaos
If you're located in EU, I'm afraid you won't be able to purchase this pack. As you mentioned, the pack on Amazon is only availab [..]
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7:11 am, March 17, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid not. Once an account has been flagged as Fresh Start, you won't be able to create a character on a Legacy server and v [..]
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7:11 am, March 17, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Since you already have a ticket open with one of our CS agents, please continue working through the issue with them. W [..]
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7:11 am, March 7, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Just a heads up and a reminder that Khro won't be at PAX East. You're going to be interviewing me. :) Looking forward to [..]
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5:11 pm, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as Legacy. This means you won't be able to access the Fresh Star [..]
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5:11 pm, February 22, 2017
Quote:
Originally Posted by Hesk
Please submit a support ticket at support.trionworlds.com with this collected information, so that our Tech Support team can troubleshoot [..]
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7:11 am, February 15, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid that we're unable to assist with ban appeals on the forums. It appears our CS team has already conducted their investi [..]
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7:11 am, February 2, 2017
Quote:
Originally Posted by Celestrata Bloodsong
A slew of animal companions are looking for aid at this time of year, and you, Adventurer, may be just the person to help [..]
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7:11 am, February 2, 2017
A slew of animal companions are looking for aid at this time of year, and you, Adventurer, may be just the person to help! Visit Windscour Savannah and join the Pawesome Autumn Adoption Festival!Vis [..]
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7:11 am, January 28, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by romonster
He probably won't see this unless you post it in the game text b [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi there CorScor,With the ArcheAge livestreams, we ask players what type of account they have and then give them an appro [..]
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7:11 am, January 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your account was flagged as Legacy, so this system is working as intended. I'm not sure why this wasn't ha [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, please take a look at the two support articles below and try the steps listed there. [..]
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7:11 am, January 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Usr Name
Can you elaborate on this do not play on EU servers? I [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry to hear this happened, but I'm afraid our CS team isn't able to provide compensation for issues like this. O [..]
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7:11 am, January 1, 2017
Quote:
Originally Posted by Carthax
Unfortunately, the game won't allow you to play on legacy servers if you'd created the account for fresh start characters. Once you cr [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as a Legacy account. This means you won't be able to log into Fr [..]
View
7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
For NA and EU -- If there is an update, you won't be able to play on the other region until BOTH regions receive an updat [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Skhull
The last big _|_ to the playerbase from Trion is that the compens [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by TrionBrasse
Hey folks, things are improving, but we're not out of the woods yet. We know there are still issues with the queue and grace peri [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! I can confirm that the Poinsettia Winter Costume is limited to one redemption. Unfortunately, it won't be possible to claim the it [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
We will get back to you as soon as possible Hajant. Just keep in mind that multiple requests regarding the same issue won't expedite t [..]
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7:11 am, December 10, 2016
Adventurers,
As the items in the Founder's Codes we're sending out today are only available in the Revelation update, we've temporarily blocked players from redeeming their Founder's codes. If you at [..]
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7:11 am, December 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,As the items in the Founder's Codes we're sending out today are only available in the Revelation update, we'v [..]
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5:11 pm, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
No, there won't be a livestream today, as was announced last week. The team is all here on Austin and completely focused [..]
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7:11 am, December 6, 2016
Quote:
Originally Posted by Celestrata Bloodsong
The team continues to look at it, and we have a root cause that's related to how the specific server's hardware is config [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Carterthemartyr
From what I've heard, the transformation doesn't take gear [..]
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5:11 pm, November 28, 2016
Quote:
Originally Posted by Carthax
Sorry for any confusion Komiku. In the future, if your payment method is tied to a subscription, you have to cancel the subscription f [..]
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7:11 am, November 9, 2016
Quote:
Originally Posted by Khrolan
ArcheAge Version 2.9B Patch Notes -- Pre-Revelation, November Update"I wrote this stuff." -KhrolanNew Content AdditionsPre-R [..]
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7:11 am, November 9, 2016
ArcheAge Version 2.9B Patch Notes -- Pre-Revelation, November Update"I wrote this stuff." -KhrolanNew Content AdditionsPre-Revelation Regrade Event!
The final regrade event of 2016 is now he [..]
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5:11 pm, November 1, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! I'd review this support article and make sure you try all of the steps listed there. If those don't work, [..]
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8:11 am, October 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Sorry for the confusion regarding the Turkey String drops. This item actually isn't a guaranteed drop from world bo [..]
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6:11 pm, October 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Now, back on topic (now that I've read through the thread), the speedboat is going to be available via a variety of ways. [..]
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6:11 pm, October 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This support article might be helpful, but I'd also consider submitting a support ticket so our CS team can take a loo [..]
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8:11 am, October 6, 2016
Quote:
Originally Posted by ZamboniChaos
I'm afraid I don't know why this didn't appear in our logs, but we simply won't be able to assist without log confirmation. You c [..]
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6:11 pm, October 4, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to review this support article and try the steps listed there. If that doesn't work, subm [..]
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8:11 am, October 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Since the account you contacted us from initially is not the account having the Patron issue, our account verification [..]
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6:11 pm, September 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This special event quest has the same name as the repeatable "Merciless Victor" quest. You're only able to c [..]
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8:11 am, September 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the confusion. To answer your question, you won't keep any of the rewards you acquired as the hero of your c [..]
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8:11 am, September 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend creating a support ticket and providing your DxDiag info to our CS team so they can investigate this furt [..]
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8:11 am, September 8, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Warhead42
There is a way to preserve as much of the "fresh [..]
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8:11 am, September 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Heya adventurers! Just to give you all a heads up (because many of you communicate with me on a pretty regular basis), I [..]
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8:11 am, September 1, 2016
Heya adventurers!
Just to give you all a heads up (because many of you communicate with me on a pretty regular basis), I'll be out of the office due to travel from September 1 - 12. Obviously, for th [..]
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6:11 pm, August 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Yes everyone, the Shadowguard Festival will be starting up today/tonight. While the festival is enabling itself, the fina [..]
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8:11 am, August 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Voluntaris
Any info on when September Labor Stipend will be mad [..]
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6:11 pm, August 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Vesric! I've reviewed your ticket and it appears your account has been unbanned. When an account is hacked and banned, [..]
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8:11 am, July 28, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Siobhan
Is the fact that a lot of us have already gotten our Constellation [..]
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6:11 pm, July 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Voluntaris
Will this maintenance fix the broken "Anywhere [..]
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6:11 pm, July 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys,We are aware of the issues surrounding the Daru Cauldron. While we won't be able to help in time and XL has said [..]
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6:11 pm, June 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Zzz
Yes, the same way they approved the "fov" mod, bu [..]
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6:11 pm, June 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by arby
That, and they don't send you back an email saying "o [..]
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6:11 pm, June 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I've logged a bug report for this issue so our dev team can look into this. Thanks for the report!
Jump to [..]
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6:11 pm, June 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there, thanks for the feedback. I reviewed your ticket and it appears the action taken by our CS team in this case was correct [..]
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8:11 am, June 11, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Rootytooty
ouchright in the archery damage
Lol wow, callin' it [..]
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6:11 pm, June 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Focslain
This is the first one and they are visiting the server [..]
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8:11 am, June 8, 2016
Heya folks!
Just to give you all a heads up (because many of you communicate with me on a pretty regular basis), I'll be out of the office on a small holiday during June 8th and June 9th. In my stay [..]
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8:11 am, June 8, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Heya folks!Just to give you all a heads up (because many of you communicate with me on a pretty regular basis), I'll be o [..]
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6:11 pm, June 6, 2016
Quote:
Originally Posted by Quillodon
Hello nebadger!I could be wrong, but it sounds like you used a Clash lunagem (which increases the amount of physical defense ignored [..]
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6:11 pm, May 31, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We won't be opening the servers early today due to the extra islands that can be claimed. Instead, we will be opening pre [..]
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8:11 am, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the update! Unfortunately, due to the randomness involved in Lunagem application, I'm afraid we won't be able to assis [..]
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