8:11 am, October 14, 2017
Hey all,
Upon finding that the Stormwraith Kirin had an unintended 11.5 movespeed instead of the standard 10.0, we decided to remove the Stormwraith Kirin Crate and Loyalty version from the Marketplac [..]
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8:11 am, October 14, 2017
Quote:
Originally Posted by Muzzy
Update: If you bought a Wrapped Stormwraith Kirin on the AH, you will keep the mount and be refunded the gold. If you were the player th [..]
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8:11 am, October 14, 2017
Quote:
Originally Posted by Muzzy
final:UPDATE: We will be pro-actively refunding players who purchased the Stormwraith Kirin Supply Crate.UPDATE: If you bought a Wrapped [..]
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8:11 am, October 5, 2017
Quote:
Originally Posted by Muzzy
Hey all!Anyone who bought the Milkmaid Costume Crate, before we took it down for validation, will have already been refunded all credits [..]
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8:11 am, September 20, 2017
Quote:
Originally Posted by Muzzy
I'll be watching these. I have a bit of advice, or maybe just a suggestion. You have a ton of knowledge and insight. With this, you can [..]
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8:11 am, August 30, 2017
Quote:
Originally Posted by BigDataDude
"Also, keep in mind that no new characters can be created on Evolution candidate servers until the Evolution is complete.&quo [..]
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8:11 am, June 26, 2017
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by RealityAskew
So wife bought the 3rd credit pack but no Golden Token. Is this [..]
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6:11 pm, May 19, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Voicians2
It's really sad you had to take this action... I bought a moby [..]
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8:11 am, April 28, 2017
Quote:
Originally Posted by ZamboniChaos
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Originally Posted by Swipey
if this goes past the release of the boxes im contact my payment [..]
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5:11 pm, February 27, 2017
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by derplel
Dat moment when you are gonna buy patron for the alts but "Unable [..]
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5:11 pm, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It appears Senior GM Tinen has responded to your ticket with an update for you. Please check your ticket as soon as yo [..]
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7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Yes, it's safe to buy APEX. The exploit that allowed players to get high amounts of credits has been fixed already, and p [..]
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8:11 am, October 4, 2016
Quote:
Originally Posted by Baelron
Sorry to see you're missing an APEX! I've confirmed your ticket has been successfully submitted and our customer support team will rep [..]
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8:11 am, September 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Expendable
Lotusmist Costume – 400 Loyalty &ndash [..]
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6:11 pm, July 23, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Kenny
I bought 3 box by 3 box and it just didn't drop for me. Now i bought 30 [..]
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6:11 pm, July 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! It looks like one of our CS agents was able to process this refund for you. Let me know if you need anything else!
[..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ayrx
*THIS THREAD IS ONLY MADE BECAUSE THE ANNOUNCEMENT THREAD [..]
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7:12 am, February 6, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:The Headliner -- Costume Synthesis & Mistsong Summit: Hard is coming in February: First of all, exc [..]
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7:12 am, February 6, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:The Headliner -- Costume Synth [..]
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7:11 am, January 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by OneMan
Celestrata? Anyone? Pretty easy fix here, not as complic [..]
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8:11 am, October 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by K1r1t0
Hello, I bought the rixty card and used $10 worth as adv [..]
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8:11 am, September 24, 2015
Quote:
Originally Posted by Celestrata
I can answer both of your issues:1. Some people bought Depths packs before they went off of the store and used the codes on their M [..]
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6:11 pm, September 21, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by NamesAreHard
Can you answer why the same case by case analysis wasn't tak [..]
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8:11 am, September 13, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Tadriel
This is fantastic news for solarium codes!! What is the game plan [..]
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8:11 am, September 3, 2015
Saw someone mention that there should be one and thought that was a good idea so here, here is a consolidated list of Answers from the Official Q/A sessions regarding Merge/Transfers ; non-Merge-perti [..]
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6:11 pm, September 1, 2015
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you have asked. If you have a new question, or one of your questions hasn&a [..]
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6:11 pm, September 1, 2015
Quote:
Originally Posted by Celestrata
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you ha [..]
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8:11 am, August 27, 2015
Quote:
Originally Posted by Quillodon
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Originally Posted by notebene
I never got a coin stand in the rum runner event, didn't know one [..]
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8:11 am, August 25, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Pepperment
Trion's response? We don't care about patrons and the amount [..]
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8:11 am, July 1, 2015
Quote:
Originally Posted by GM Demutig
Great find! More than likely it was as they said, bought from someone who had a restoration who was hacked. The item was returned u [..]
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8:11 am, June 19, 2015
Adventurers,
We'd like to shed light on the few highly-regraded items that were removed yesterday. Our Support Team regularly reviews regrades of epic rarity or higher to confirm they’re bei [..]
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8:11 am, June 17, 2015
Quote:
Originally Posted by Scapes
Sorry about that! The Marketplace is experiencing some delays in sending purchases to characters. If anyone still hasn't received what [..]
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8:11 am, June 11, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by teeheehee
I just wanted to see if there was further info regarding the crate? [..]
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8:11 am, June 11, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Titidu80
I would like to know if Trion will give a compensation for player wh [..]
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8:11 am, May 21, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by tacmagical
so about 8 days ago I accidently salvaged my divine t3 obsidian cl [..]
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8:11 am, May 19, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Atimosk
Either take away what they gained, or give and equal amount of honor [..]
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8:11 am, May 18, 2015
UPDATE 2: The North American and European servers are now available. All accounts found to have participated in using this exploit will be reviewed by our Game Masters. Extreme offenders will be perma [..]
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8:11 am, May 18, 2015
Quote:
Originally Posted by Scapes
UPDATE 2: The North American and European servers are now available. All accounts found to have participated in using this exploit will [..]
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8:11 am, April 17, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Aphraael
Last Night I bought 2 worker's Comps off the market place. The cre [..]
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8:11 am, April 2, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by dinq007
I just bought the silver pack today through steam and i have revive [..]
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7:11 am, March 28, 2015
Quote:
Originally Posted by Scapes
Bought a field of 16x16s in a primo real estate location for way below market price. May have overstated the value of the goods I was t [..]
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7:11 am, March 21, 2015
Quote:
Originally Posted by Khrolan
About the Reward Tokens being granted at 1.7A release for purchasing Aquatic Archeum Supply Crates - These tokens won't be distribute [..]
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7:11 am, March 12, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Christ
I just bought my archeum secret pack but it only give me 5000 credits [..]
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7:11 am, March 11, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by notebene
Darn, I just bought some credits. What does an albino yata look lik [..]
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5:11 pm, March 4, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by richy
and guess what...just rebought patron, and on NA - no patron, but wor [..]
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5:11 pm, March 4, 2015
Quote:
Originally Posted by GM Fasti
Hey there,I am using the Nvidia 750 myself, and the game runs great. I've tried a variety of drivers and video settings and can't rep [..]
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5:11 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Aphraael
My sister's acct was just banned for no reason. She had just made [..]
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7:11 am, February 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Epilogues
Yesterday had fun time with guild fishing raid. Today I came back [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
You can send an email to appeals@trionworlds.com and let them know all the information you can provide regarding your situation. The [..]
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5:11 pm, February 5, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Korbsterr
Same problem here.... Trion say i need to ask my bank buy there i [..]
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5:11 pm, February 4, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Torkson
I have opened a ticket on how my APEX(x2) that I have bought has st [..]
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7:11 am, January 27, 2015
Quote:
Originally Posted by Khrolan
That's an awesome screenshot and it's unfortunate that you can't dye your costume purple. On the topic of customization, I can't tell [..]
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5:11 pm, January 25, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by iLordGrand
On my other account there is still 3 left
I was able [..]
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5:11 pm, January 21, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Aery
I wasn't sure if I should post it here or send a ticket, either way i [..]
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5:11 pm, January 16, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Peyj
I only paid for 1 month at this stage, just to be clear.
[..]
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5:11 pm, January 16, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Lionss
I bought 6 months of patron. Yet somehow the "patron subscripti [..]
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7:11 am, January 14, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Saber
IT has already been confirmed by Scapes they wont ban people buying gol [..]
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5:11 pm, December 28, 2014
Quote:
Originally Posted by GM Fasti
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Originally Posted by Conch
I just bought a new computer and downloaded the game that I pay for a [..]
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5:11 pm, December 28, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Inz
UPDATE: So I bought a knew one month patron. I would like to see a comp [..]
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5:11 pm, December 20, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Banelene
ticket is 141219-001819. I lost my patron on my account in game b [..]
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5:11 pm, December 10, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Flamehaze
Hey, I bought Patron yesterday and on the website it says I still [..]
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7:11 am, November 28, 2014
Quote:
Originally Posted by GM Hummingbird
Quote:
Originally Posted by Raviwra
Yes, I have bought before. I am currently trying to buy the 5 [..]
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7:11 am, November 17, 2014
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Necrofeelya
So people who legitly bought some of the items from the AH may fi [..]
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7:11 am, November 17, 2014
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Lunesta
Will those people who bought the RNG boxes get their credit back to s [..]
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5:11 pm, November 14, 2014
Quote:
Originally Posted by GM Fasti
Hey all!If you've submitted a ticket on this issue, go ahead and check for an update. Thanks for your patience!
Jump to po [..]
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7:11 am, November 6, 2014
Quote:
Originally Posted by GM Hummingbird
Hey there! Sorry about that! Go ahead and try relogging again, this should update your current Patron status. :)
J [..]
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7:11 am, October 30, 2014
Quote:
Originally Posted by GM Hummingbird
Quote:
Originally Posted by Albatron
Same here. Today is the 10th day since I got this exact repl [..]
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7:11 am, October 30, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by MisterLife
No Patron here either. I use European servers and my characters [..]
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12:07 pm, October 28, 2014
A number of you have mentioned that you're seeing gold disappearing.
As we broadcasted in yesterday's initial blast of rapturing hackers, gold farming bots, mules, and storage accounts, we're now als [..]
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