7:11 am, March 16, 2018
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture Sale
It’s time for some Spring cleaning. You can freshen up your homestead with these [..]
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7:11 am, March 16, 2018
Quote:
Originally Posted by Yaviey
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture SaleIt’s time for some [..]
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5:11 pm, December 18, 2017
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Originally Posted by Tinen
Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating.
Jump t [..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Tinen
Update: The team is continuing to work overnight directly with the XL team in order to ensure that PTS is brought back online with as fe [..]
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5:11 pm, November 1, 2017
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Originally Posted by Tinen
Hey there! We had some unscheduled maintenance that came up this morning, and I'm in the process of validating the server to unlock it. [..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Hey folks - we're investigating the connection issues with Aranzeb currently, which is unrelated to the maintenance tomorrow morning.
[..]
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8:11 am, September 14, 2017
Quote:
Originally Posted by Tinen
Hey folks! The 3rd Anniversary Gift went live along with the EU update, before it was quite ready, as NA had not been updated yet with t [..]
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6:11 pm, September 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,As explained in our earlier Evolution announcement, we will be bringing the European ArcheAge serve [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Linori
Overall I have been impressed with how well the merge ha [..]
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8:11 am, September 6, 2017
Quote:
Originally Posted by Muzzy
It was definitely poor timing with me having been planned to go to PAX before I knew I was going to be the CM for AA. I didn't do a very [..]
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6:11 pm, August 16, 2017
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Originally Posted by Celestrata Bloodsong
Good morning all!In order to enable 1 credit transfers and get our system set up for the evolution, our character transfe [..]
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8:11 am, July 25, 2017
Quote:
Originally Posted by TrionBrasse
Good morning, folks! The ArcheAge PTS server will be coming down today (July 24/17) at 12:30 PM PDT for a quick maintenance. Down [..]
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8:11 am, June 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by sobin
Unfortunately, we still don't know if its bugged or inten [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by Trion Socke
Hi romonster,I just checked this morning and saw that Quill's fix is now in game.It is a small change though, instead of "in [..]
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8:11 am, June 11, 2017
Quote:
Originally Posted by Muzzy
Well, to be fair, I'm often very busy on the weekends. Saturday mornings I generally work on hobby projects. Sunday mornings I record po [..]
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6:11 pm, June 9, 2017
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Originally Posted by Celestrata Bloodsong
7:24 AM PDT Update: The staff will need 30 more minutes to complete our work this morning, as the game was temporarily no [..]
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8:11 am, June 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by jaded
well the design is there now but still cant craft it beca [..]
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6:11 pm, June 6, 2017
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Originally Posted by Celestrata Bloodsong
Morning all! Back from the honeymoon!So yes, the timers are changing and their changes will be listed in the patch notes [..]
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6:11 pm, May 12, 2017
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Originally Posted by Celestrata Bloodsong
Good morning adventurers!We will be updating PTS with our May Update, which features new limited time events and bug fixe [..]
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8:11 am, May 4, 2017
Quote:
Originally Posted by Amary
Hi everyone!We received an additional build this week with important fixes in it, which we're planning to publish to the North American [..]
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6:11 pm, May 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
12:51 AM PST Update: In a turn of events, our team has overcome this morning's challenges extremely quickly, and all serv [..]
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6:11 pm, May 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
12:39 AM PDT Update: Good morning everyone! Unfortunately, we have encountered a few issues during our maintenance and we [..]
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8:11 am, May 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
To step in here, the event did not turn off early, if the times on these posts are to be believed. As stated in the annou [..]
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6:11 pm, April 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey morning Phill,We are aware of a bug in the recent patch that caused some core CryEngine files (crynetwork.dll and cry [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
It looks like this morning's European network issue has returned across all our games, which means those already in the g [..]
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6:11 pm, April 6, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by HoleID
Well a beautifull Surprise this morning, my character is fixed, a [..]
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8:11 am, March 30, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Morning all!I can say with a level of certainty that this was absolutely not planned to end early in this manner. Inquiri [..]
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5:11 pm, March 23, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning everyone!So, a few things here:1. We've reached out to discuss the matter with XL to learn more about this c [..]
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5:11 pm, March 3, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Morning guys,We've all been contacted and we are here, working to restore service to the affected servers. You can follow [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
7:02 AM PST Update: Good morning all! The issues experienced on EU have been resolved and we are moving onwards to updati [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
10:37 PM PST Update: We've received the patch from XLGAMES, and it is currently in testing and build deployment. The latt [..]
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5:11 pm, January 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
7:00 AM PST Update: The team continues to perform their work on this morning's maintenance, but we've run into additional [..]
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5:11 pm, January 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
6:19 AM PST Update: This morning's maintenance is going to need more time to be completed, and we're extending it by 1.5 [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Adventurers, Our team is currently working to address the black screen players may receive upon logging int [..]
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7:11 am, January 4, 2017
Quote:
Originally Posted by TrionBrasse
As the thread says, we are taking down The NA Fresh Start Servers tomorrow morning for a hotfix. These are all internal-facing cha [..]
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7:11 am, January 4, 2017
Quote:
Originally Posted by TrionBrasse
Celestrata is expected back in tomorrow, and I am sure she will gather a proper update for all with a brand new thread. We are im [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning all. Thanks for the reports! Our team is already working on fixing this, and we have an official thread runn [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning, Adventurers!We have received reports that players are unable to progress past the server select screen in t [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
The Customer Service team is still a bit behind in support tickets due to the number we've received. Right now, the avera [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:31 PM PST Update: We have cleared the recent patch to fix the crashing on Prophecy (EU) and have rolled in the changes [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, we have an update on this. After discussing the issues with the developer, they have sent us a way to tackle t [..]
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5:11 pm, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning/afternoon Adventurers,We are aware that the Prophecy server has become unavailable, and our team is working [..]
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5:11 pm, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning/afternoon Adventurers, We are aware that the Prophecy server has become unavailable, and our team is workin [..]
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5:11 pm, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Morning all, While yes, we have maintenance today, the Prophecy downtime is not part of that. EU will be having maintena [..]
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5:11 pm, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
8:06 AM PST Update: The team has requested additional time for their work this morning, and we have extended today's main [..]
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5:11 pm, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning all!We have reports of players receiving a blank character select screen in EU, and the team has been alerte [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by TrionBrasse
Heya Aryasan, The change I posted this morning was made precisely to address concerns like yours. Our moderation team is reversin [..]
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7:11 am, December 18, 2016
Quote:
Originally Posted by Morgana
9:45 PM PST Update: We're aware of a drop on Vengeance, but it has since recovered. We continue to monitor the populations of all serv [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:38 PM PST Update: Prophecy has been updated with the AFK kick for the evening, and the team continues to work into the [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Aired
Celestrata you know I'm a long long time tester, here on [..]
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5:11 pm, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Morning everyone! Our next testing window will be today, starting at 3 PM PST. You can find our testing schedule here: ht [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Amary
Got some status updates for you guys on many of the issues being (awesomely) collected here. :)Current reported bugs: * Black/Grey scree [..]
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7:11 am, November 29, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Morning everyone!Amary grabbed a quick shot of the glider on the test server. I'll see if I can get in later and get a sm [..]
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7:11 am, November 26, 2016
Quote:
Originally Posted by Amary
Hi there!Specifically for the Hellwing Pegasus:For several hours this morning the game was delivering an incorrect item ID that containe [..]
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5:11 pm, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Col, got your posts on the other threads earlier this morning. Right now, it is not in our plan to compensate any leaders [..]
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5:11 pm, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Morning guys!Our team is looking into the issue, and I'm starting an official thread on this now. Will update this thread [..]
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5:11 pm, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning, adventurers!We're aware that players are currently unable to log into the European region and we are curren [..]
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5:11 pm, November 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey all,Thanks for the reports. We've brought this up with the development team this evening/morning and are doing furthe [..]
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8:11 am, October 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
The team is still working on the hotfix. We have received the files and they are in testing now. Estimated time of deploy [..]
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6:11 pm, October 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning adventurers,So let us first say definitively that Hallowtide was absolutely not scheduled to go live today. [..]
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6:11 pm, October 21, 2016
Good morning adventurers,
So let us first say definitively that Hallowtide was absolutely not scheduled to go live today. Hallowtide was scheduled to enable at October 25th, as previously announced an [..]
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8:11 am, September 10, 2016
Quote:
Originally Posted by Khrolan
Hi all,There's going to be an additional delay with the release of the September build on PTS. I've requested that PTS remain locked f [..]
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8:11 am, August 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, apologies for the wait, was out with a fever and some of the other members of the team were stepping in for me. [..]
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6:11 pm, August 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
10:03 AM PDT Update: Good morning everyone! This patch has begun (and it should be done in time for y'all to visit Mistme [..]
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8:11 am, August 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
I encourage everyone to use the official thread on this event, but here's an update:
Quote:
Originally Po [..]
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6:11 pm, August 11, 2016
Adventurers, we know you've been looking forward to this for a long time. Starting with the August Update, launching on August 17, events will take place at different times for our North American and [..]
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6:11 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay Zenny! I just checked on your ticket, and it looks like you received a response from one of our agents this m [..]
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6:11 pm, August 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
8:00 AM PDT Update: Good morning everyone! This downtime has begun, and Solzreed will be put into festival as part of thi [..]
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8:11 am, July 28, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Drunkenhero
Cannot login to NA or EU - Tahyang NA here too. Worked fine [..]
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6:11 pm, July 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good morning everyone!Auroria Alliance, congratulations on your achievement! We've confirmed everything on our side, and [..]
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8:11 am, June 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys,Just to follow up with this this morning, I know this was being looked into yesterday evening. We hope to have m [..]
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8:11 am, June 21, 2016
Quote:
Originally Posted by Khrolan
Thanks for the reports. We're looking in to the authentication issues - it's possible that they're intermittent. It may take until tom [..]
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8:11 am, June 20, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by DefinitelyNotShawnzy
>intended mechanic >didn't document it [..]
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8:11 am, June 18, 2016
Quote:
Originally Posted by Baldr
Good Morning! If you are having issues creating a ticket you can email support directly at support@trionworlds.com. make sure to log int [..]
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8:11 am, June 14, 2016
Congratualtions to Romeos and all of the members of KGB on being the very first guild to found a nation in North America and Europe! The first nation, known as "The North" was founded last S [..]
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8:11 am, June 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We're going to double-check this with the development team tonight, and we'll give you guys an update in the morning.
[..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ayrx
*THIS THREAD IS ONLY MADE BECAUSE THE ANNOUNCEMENT THREAD [..]
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6:11 pm, May 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Blackmetalone
Was wondering about this. Is Celestrata OK?
[..]
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6:11 pm, May 20, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So this is a conversation I want to have more of. I want to hear why people are really interested in keeping the server-s [..]
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8:11 am, May 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Harmonycat
Quick question: This morning I had both EU & [..]
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6:11 pm, May 4, 2016
Quote:
Originally Posted by Quillodon
AGAIN?!GAAAAAAHokaythankyou. That whole thing's an image actually, not text that I can edit like normal. I'll go bother the appropri [..]
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6:11 pm, April 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
8:00 AM PDT Update: This morning's maintenance has begun!Additionally, for those asking about patch notes, today's mainte [..]
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6:11 pm, March 31, 2016
Quote:
Originally Posted by ZamboniChaos
We've been experiencing some intermittent network issues since the early morning, but the majority of them appear to be fixed now [..]
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5:11 pm, February 27, 2016
Quote:
Originally Posted by Scapes
Greetings adventurers, Our team is investigating European server connectivity issues this morning. Thanks for your patience while we w [..]
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7:12 am, February 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adding in two new changes from this morning's build for your testing pleasure:The team has applied a possible fix for the [..]
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7:12 am, February 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey, looking into this guys. The server should be online, as we updated it this morning with a new build. Will offer more [..]
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5:11 pm, February 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Whelp, this isn't a thread I thought I'd be reading at almost 1 in the morning. So, a few things. 1. Yes, my job is most [..]
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7:11 am, February 17, 2016
Good evening everyone!
The team is pleased to let everyone know that we have made a series of changes to the ArcheAge North American servers this morning to help fix the Skillsaver bugs that players [..]
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5:11 pm, February 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,Our team is investigating a series of unavailable servers in the European region this morning. We a [..]
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7:12 am, February 14, 2016
Greetings Adventurers,
Last night, many of you took to our customer service support portal, our Reddit, and our Official Forums to report an exploited Leviathan **** by the <Rage Quit> g [..]
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7:11 am, January 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, we have to extend Europe's downtime by an extra hour this morning. Our work is going to run late. Many apologie [..]
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5:11 pm, January 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, let me check into the bot report labor this morning. We have a standing meeting on it 3 times a week to check o [..]
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5:11 pm, December 11, 2015
Quote:
Originally Posted by Khrolan
All,We're still working on PTS - thanks for your patience. It's highly likely that it will remain offline until early tomorrow morning [..]
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7:11 am, December 10, 2015
Greetings Adventurers,
As many of you are aware, today marked the beginning of the Winter Maiden Festival and, with it, a special bonus to regrade chances.
However, many of you who participated in t [..]
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5:11 pm, December 8, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!In order to prevent two instances of downtime this week, we have delayed our routine weekly mainten [..]
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7:11 am, December 4, 2015
Quote:
Originally Posted by Celestrata Bloodsong
And speak of turnarounds, I just checked my email. XL has caught this error on their side as of this morning and have alr [..]
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7:11 am, November 18, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Update: The maintenance is proceeding, but the servers will need an additional restart to lock in some changes. This morn [..]
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6:11 pm, October 20, 2015
Quote:
Originally Posted by Celestrata Bloodsong
For North America, Two Crowns and the Solis Headlands are now set into Festival Time, as was originally intended. EU will [..]
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6:11 pm, October 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys! Just to close up this thread, there was an issue this morning that caused one of our Auction House clusters to [..]
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8:11 am, October 6, 2015
Quote:
Originally Posted by Quillodon
Alright guys, believe it or not this actually might be good news for a related issue QA has been working on. I'll pass everything on [..]
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