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ArcheAge 4.5/Fresh Start RT and Follow to Win - Wrapped Rampages & Patron

8:11 am, April 4, 2018 ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The ArcheAge [..] View

Muzzy: ArcheAge EU Server Maintenance: April 5, 2018 at 1:00 PM UTC (PDT +7)

8:11 am, April 4, 2018 Quote: Originally Posted by Muzzy Hi everyone!The European ArcheAge servers will be unavailable at 1:00 PM UTC (PDT +7) on April 5th for weekly maintenance and scheduled [..] View

Muzzy: ArcheAge North American Server Maintenance: April 5, 2018 at 10:00 AM PDT

8:11 am, April 4, 2018 Quote: Originally Posted by Muzzy Hi everyone!The North American ArcheAge servers will be unavailable at 10:00 AM PDT on April 5th for weekly maintenance and scheduled se [..] View

Muzzy: ArcheAge 4.5/Fresh Start RT and Follow to Win - Wrapped Rampages & Patron

8:11 am, April 4, 2018 Quote: Originally Posted by Muzzy ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..] View

Quillodon: PTS and Patch notes

6:11 pm, March 27, 2018 Quote: Originally Posted by Quillodon Quote: Originally Posted by jahlon 9 nowTick tock Haha man, i could tell you stories. TL;DR [..] View

Celestrata Bloodsong: ArcheAge EU Server Maintenance: February 14, 2018 at 2:00 AM UTC (PST +8)

5:11 pm, February 14, 2018 Quote: Originally Posted by Celestrata Bloodsong Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..] View

Celestrata Bloodsong: ArcheAge North American Server Maintenance: February 14, 2018 at 8:00 AM PST

5:11 pm, February 14, 2018 Quote: Originally Posted by Celestrata Bloodsong Hello Adventurers!Unfortunately, the team has run into a naming problem this evening while attempting to clear out the ol [..] View

Muzzy: DDOS Round 2 and PTS DELAY Compensation packs?

7:11 am, January 3, 2018 Quote: Originally Posted by Muzzy 1st NA DDoS Attack got 10 days patron + coins/event stuffBy the time we granted the patron, we were already in the 2nd NA DDoS attack, s [..] View

Celestrata Bloodsong: PTS Downtime - 11/27 at 11:30 AM PST (7:30 PM UTC)

7:11 am, November 30, 2017 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Muido Cant say im surprised. What about patch notes? Im sure pe [..] View

Celestrata Bloodsong: 4.0 PTS? Can you inform us about your plans finaly?

7:11 am, November 28, 2017 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Cirran The funniest thing is that they delayed PTS because, BAS [..] View

Delay to the 4.0 build on PTS

7:11 am, November 23, 2017 Afternoon, Unfortunately, we received a build today that could not be deployed on the PTS server. We have requested the correct build, however, we will not be in the office tomorrow the 23rd or Friday [..] View

Muzzy: Delay to the 4.0 build on PTS

7:11 am, November 23, 2017 Quote: Originally Posted by Muzzy Afternoon,Unfortunately, we received a build today that could not be deployed on the PTS server. We have requested the correct build, ho [..] View

Muzzy: Weekly Maintenance Delayed

7:11 am, November 8, 2017 Quote: Originally Posted by Muzzy Hello Adventurers,This week's maintenance has been delayed until later in the week. We'll provide an update on this when we have the exa [..] View

Eanna UCC Fix - A Problem To Be Solved

8:11 am, October 28, 2017 Hello Adventurers, We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and XL finally found one that works! I'll lay out the details be [..] View

Marketplace Update: Verifying Milkmaid Crate with XL, Faelight Wings Crate back up

8:11 am, September 30, 2017 Hello Adventurers, We've temporarily swapped the store back to the Faelight Wings Crate while we verify the contents of the Milkmaid Crate with XLGAMES - Stay Tuned. We want to be 100% sure that we' [..] View

Muzzy: Marketplace Update: Verifying Milkmaid Crate with XL, Faelight Wings Crate back up

8:11 am, September 30, 2017 Quote: Originally Posted by Muzzy Hello Adventurers,We've temporarily swapped the store back to the Faelight Wings Crate while we verify the contents of the Milkmaid Crat [..] View

Celestrata Bloodsong: ArcheAge European Server Maintenance: 6:45 / 8:45 AM UTC on 9/10/17

6:11 pm, September 10, 2017 Quote: Originally Posted by Celestrata Bloodsong Greetings Adventurers,As explained in our earlier Evolution announcement, we will be bringing the European ArcheAge serve [..] View

An update on our Evolution progress: Missing Items & Housing Construction Time

8:11 am, September 10, 2017 Good evening everyone, It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of th [..] View

Celestrata Bloodsong: 24 Hour Land Block is unacceptable

6:11 pm, August 24, 2017 Quote: Originally Posted by Celestrata Bloodsong So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..] View

Celestrata Bloodsong: ArcheAge Europe Server Maintenance: 8/23/2017 at 1:00 AM UTC (PDT +7) [EXTENDED]

8:11 am, August 23, 2017 Quote: Originally Posted by Celestrata Bloodsong 3:32 AM UTC: Unfortunately, we need to extend by one more hour for tonight's work, due to an unexpected delay. Apologies [..] View

Tinen: Gm oopsed???

6:11 pm, August 11, 2017 Quote: Originally Posted by Tinen Quote: Originally Posted by Celestrata Bloodsong Heard Tinen fixed it. :) That I did! The full [..] View

Celestrata Bloodsong: Why RU servers are more populated ?

8:11 am, July 15, 2017 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Orio 7th july. But yes, It would be nice to keep web updated. M [..] View

Celestrata Bloodsong: @muzzy - new wrapped rajani meant to be bound?

8:11 am, July 10, 2017 Quote: Originally Posted by Celestrata Bloodsong Looks like this didn't get passed around as far as we'd like on Friday. Yes, this is an error -- one we're looking to get [..] View

Celestrata Bloodsong: Complaint about streetlight nerf

8:11 am, July 10, 2017 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Nerrivic Yeah exactly, I thought the same thing when I read the [..] View

ZamboniChaos: Apex

8:11 am, June 30, 2017 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the delay. Our team is working through the queue and they'll reply as soon as they can! Jump to p [..] View

ZamboniChaos: Lost an item

6:11 pm, June 26, 2017 Quote: Originally Posted by ZamboniChaos Sorry for the delay! I took a look at your ticket and confirmed it was moving up the queue, so our CS team will reply as soon as [..] View

Muzzy: How 3.5 missed the mark

8:11 am, June 22, 2017 Quote: Originally Posted by Muzzy On Twitch:While I am the first person to agree with you, adamantly, that Twitch is where the gamers are, and thus where the potential ne [..] View

Trion Creator Contest - ArcheAge 3.5 Erenor Eternal - Official Rules

8:11 am, June 13, 2017 Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..] View

Trion_Mobi: Trion Creator Contest - ArcheAge 3.5 Erenor Eternal - Official Rules

8:11 am, June 13, 2017 Quote: Originally Posted by Trion_Mobi Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..] View

ZamboniChaos: The wait time on support tickets is disgusting

8:11 am, May 25, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I confirmed your ticket was still in the queue, and our team will follow-up with you as soon as they can. Sorry for th [..] View

Celestrata Bloodsong: ArcheAge Europe Server Patch: 5/5/2017 at 1:00 AM UTC (PDT +7)

8:11 am, May 5, 2017 Quote: Originally Posted by Celestrata Bloodsong 6:00 AM UTC Update: We apologize for the long delay, but the problem has been fixed and the servers are back open! Thanks [..] View

ZamboniChaos: Patron bug

8:11 am, April 18, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Sorry for the delay. Your ticket is still moving up the queue, and our CS team will reply as soon as they can! [..] View

Celestrata Bloodsong: It's been 4 months since 3.0

6:11 pm, April 17, 2017 Quote: Originally Posted by Celestrata Bloodsong We know it's been a long wait guys, but this isn't a delay of translation or anything like that. Update 3.5 has come out [..] View

Celestrata Bloodsong: ArcheAge® Spring Garden Screenshot Contest Official Rules and Conditions

8:11 am, April 14, 2017 Quote: Originally Posted by Celestrata Bloodsong ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..] View

Livestream Recap, April Update Edition: April 7, 2017

8:11 am, April 8, 2017 Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins April 19th! – You need Lunarite? This is the event for you! Starting [..] View

Celestrata Bloodsong: Livestream Recap, April Update Edition: April 7, 2017

8:11 am, April 8, 2017 Quote: Originally Posted by Celestrata Bloodsong Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The Golden Tree Event Begins A [..] View

Hesk: Insane support queue

8:11 am, April 6, 2017 Quote: Originally Posted by Hesk Unfortunately, ticket volume is higher than normal and causing some delays, but we will address your ticket as soon as we are able. [..] View

Celestrata Bloodsong: ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions

8:11 am, March 31, 2017 Quote: Originally Posted by Celestrata Bloodsong ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..] View

Hesk: 5 hours debuff i cant do anything with my character since 30 hours now help pls..

7:11 am, March 21, 2017 Quote: Originally Posted by Hesk Hello DeliaCat, I've confirmed your ticket is in the queue to be addressed. I apologize for any delay, as our ticket volume is higher tha [..] View

Hesk: Ticket #845710 - Update Account country

7:11 am, March 8, 2017 Quote: Originally Posted by Hesk Unfortunately, our current ticket volume is causing some delays. We will address your issue as soon as we are able, and we do apologize f [..] View

ZamboniChaos: 10 Days old Ticket with no answers since then

7:11 am, March 1, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Sorry for the delay. It looks like our CS team responded to your ticket about 45 minutes ago, so please check your tic [..] View

ZamboniChaos: What is Happening with Trion Support? I'm waiting for a answer for almost a week.

5:11 pm, February 22, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I'm sorry for the delay, but I confirmed your tickets were still moving up the queue. Our CS team will respond as soon [..] View

ZamboniChaos: I have been waiting almost 1 week to get answer from Support

7:11 am, February 17, 2017 Quote: Originally Posted by ZamboniChaos Sorry for the delay! Your ticket is still being investigated, and our CS agent will follow-up with you as soon as they can. [..] View

Hesk: My Account has Wrong Country

5:11 pm, February 14, 2017 Quote: Originally Posted by Hesk Hello and thank you for the reports! Unfortunately, our queue volume is higher than normal, so we are experiencing some delays. We will a [..] View

TrionBrasse: ArcheAge North America Patch: 1/25/17 at 5:00 AM PST [TIME UPDATED]

5:11 pm, January 25, 2017 Quote: Originally Posted by TrionBrasse UPDATE, 3:04 AM PST: The NA update is very likely going to be delayed. We have seen the EU servers adversely affected by the lates [..] View

Hesk: Refund or Transaction possbile?

5:11 pm, January 24, 2017 Quote: Originally Posted by Hesk Hello! Unfortunately, our ticket volume is higher than normal and this is causing some delays, but we will address your ticket as soon as [..] View

Celestrata Bloodsong: Forgotten and Ignored Questions still seem Forgotten and Ignored.

7:11 am, January 24, 2017 Quote: Originally Posted by Celestrata Bloodsong Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..] View

Last Chance on LEGACY servers: Get your favorite Loyalty Token item soon! [DELAYED to March 3]

7:11 am, January 21, 2017 Update: Due to a set of differences between this list and the previously posted list, we are delaying this set of changes to March 3, 2017. Make sure to save your loyalty for one of your favorite item [..] View

Celestrata Bloodsong: Last Chance on LEGACY servers: Get your favorite Loyalty Token item soon! [DELAYED to March 3]

7:11 am, January 21, 2017 Quote: Originally Posted by Celestrata Bloodsong Hi all! So, as stated before, you guys are right to point out the difference between the two lists, and for that we apol [..] View

ZamboniChaos: Glype Account PATRON Active days Lowered

7:11 am, January 19, 2017 Quote: Originally Posted by ZamboniChaos I confirmed your ticket is still moving up the queue, so one of our CS agents will reply as soon as they can! I'm sorry for the d [..] View

Hesk: Boat Stuck out of Bounds

5:11 pm, January 18, 2017 Quote: Originally Posted by Hesk Hello! I do apologize for the delay, as our ticket volume is higher than normal. We will address your issue as soon as we are able to. [..] View

ZamboniChaos: Missing patron for about 4 days already and support in silence

5:11 pm, January 18, 2017 Quote: Originally Posted by ZamboniChaos Hey there, I'm sorry for the delayed response! Our CS team is working as fast as they can to take care of the tickets coming in, [..] View

ZamboniChaos: To solve your ticket and be resolved of problems, you must sit in the game for 2h.

7:11 am, January 18, 2017 Quote: Originally Posted by ZamboniChaos Sorry for the delay! I just checked your ticket and it looks like GM Carbyl was able to help you out. Thanks for waiting! [..] View

Hesk: Charged multiple times for the same purchase

5:11 pm, January 12, 2017 Quote: Originally Posted by Hesk Hello! I've confirmed your ticket is in the queue for a response, and will be responded to as soon as we are able. I apologize for any de [..] View

Celestrata Bloodsong: The lag/delay on the freshstart server Prophecy

7:11 am, January 6, 2017 Quote: Originally Posted by Celestrata Bloodsong This is something that has been reported many times and are aware of, and it's something we continue to work on with XLGA [..] View

ZamboniChaos: No compensation package!

7:11 am, December 30, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Ephemiel I did that, it's been 5 days and your dear support has done no [..] View

ZamboniChaos: Trio on not accepting PayPal or credit card payments?

5:11 pm, December 17, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Otama! Our CS team is working as fast as they can to get caught up on the recent surge of tickets, and I conf [..] View

Celestrata Bloodsong: No christmas MP update this year?

7:11 am, December 17, 2016 Quote: Originally Posted by Celestrata Bloodsong No, it will be coming, it's just delayed while we focus on the other issues the game is experiencing, as stated in our St [..] View

Baelron: 42 hours still no answer from support

5:11 pm, December 12, 2016 Quote: Originally Posted by Baelron Hello and our apologies for the delay in responding to your purchasing issues. We appreciate your continued patience. Our customer sup [..] View

Revelation 3.0 Update Notes: Skills

5:11 pm, December 10, 2016 ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..] View

Celestrata Bloodsong: ArcheAge Europe Revelation Update: 12/10/16 at 3:00 AM UTC (PST +8) / 4:00 AM CET [DELAYED to 4:00 PM UTC]

5:11 pm, December 10, 2016 Quote: Originally Posted by Celestrata Bloodsong 3:20 PM UTC Update: Our work continues and we are postponing our launch by another 30 minutes to 4:00 PM UTC. Thank you f [..] View

Celestrata Bloodsong: ArcheAge: Revelation Skill Patch Notes

7:11 am, December 1, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..] View

Celestrata Bloodsong: @quillian where is write up on hatred skills we were suppose to get last week?

7:11 am, November 29, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by FluXIx In the live stream we were told we would get the new ski [..] View

Quillodon: 3.0 Abyssal Skills

7:11 am, November 19, 2016 Quote: Originally Posted by Quillodon Quote: Originally Posted by Andromeda Delux Gonna be a long wait before we get that change....sadly, w [..] View

Celestrata Bloodsong: 2nd Anniversary Giftbox token items removed from marketplace

6:11 pm, October 13, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Mordai The game store page clearly states:"The opportunity [..] View

Celestrata Bloodsong: Never Got my signed Orchidna poster!

6:11 pm, October 5, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by raxar Hi, I won the signed Orchidna poster! on one of your Live [..] View

Celestrata Bloodsong: Masked Daru Weapons: Player reports of being unable to claim a second time [UPDATED, EVENT EXTENDED]

8:11 am, October 5, 2016 Quote: Originally Posted by Celestrata Bloodsong Hi guys!So we've spoken and worked out the issue with the development team, and we'll be fixing the Daru Weapons tomorrow [..] View

Masked Daru Weapons Delayed Until September 30

8:11 am, September 29, 2016 Hello Adventurers! We know many of you were excited and expecting the Masked Daru Weapons to go live with today's server restart, but unfortunately we need to temporarily delay this portion of the Se [..] View

Celestrata Bloodsong: ArcheAge North America Maintenance: 9/28/16 at 8:00 AM PDT [EXTENDED]

8:11 am, September 29, 2016 Quote: Originally Posted by Celestrata Bloodsong Hi all! We're going to need to extend today's downtime by 30 more minutes. Apologies for the delay, and we'll see you bac [..] View

Celestrata Bloodsong: Masked Daru Weapons - any info?

8:11 am, September 29, 2016 Quote: Originally Posted by Celestrata Bloodsong Hey guys, I'll be writing up a larger explanation shortly, but the development team has requested to delay this portion o [..] View

Celestrata Bloodsong: Masked Daru Weapons Delayed Until September 30

8:11 am, September 29, 2016 Quote: Originally Posted by Celestrata Bloodsong Hello Adventurers! We know many of you were excited and expecting the Masked Daru Weapons to go live with today's server [..] View

Celestrata Bloodsong: Warning: Anything you own my disappear *poof* at any moment and Trion will not return it.

6:11 pm, September 19, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Ryjami Thank you so much!!!If in any way in wrong about the sit [..] View

Livestream Recap, September Q&A Edition: September 16, 2016

8:11 am, September 17, 2016 Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Congratulations to Pantsu and Disaster on their Leviathan ****! – We heard that there was some sig [..] View

Celestrata Bloodsong: Livestream Recap, September Q&A Edition: September 16, 2016

8:11 am, September 17, 2016 Quote: Originally Posted by Celestrata Bloodsong Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Congratulations to Pantsu and [..] View

Blood in the Sand Tournament Delayed to October 1

8:11 am, September 16, 2016 Greetings Adventurers, We realize that many of you are extremely eager to participate in the upcoming Blood in the Sand tournament. So eager that you've sent us a flurry of applications! In order to [..] View

Celestrata Bloodsong: Blood in the Sand Tournament Delayed to October 1

8:11 am, September 16, 2016 Quote: Originally Posted by Celestrata Bloodsong Quote: Originally Posted by Everyoung Are those application replied? I submit application a [..] View

Khrolan: [EXTENDED] ArcheAge PTS Server Maintenance: 9/9/16 at 3:00 PM PDT

8:11 am, September 10, 2016 Quote: Originally Posted by Khrolan Hi all,There's going to be an additional delay with the release of the September build on PTS. I've requested that PTS remain locked f [..] View

ZamboniChaos: What's going on with trion's support? a week with no answer

6:11 pm, August 9, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Zenny! I just checked on your ticket, and it looks like you received a response from one of our agents this m [..] View

ZamboniChaos: When do you reply? -_-

8:11 am, July 29, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Zhariel! Due to the amount of tickets our CS team is currently working through, our response times have been [..] View

Hesk: Texture loss and Texture Errors.

8:11 am, July 5, 2016 Quote: Originally Posted by Hesk Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having an issue. Please note it [..] View

ZamboniChaos: HI ticket number #658886

6:11 pm, July 2, 2016 Quote: Originally Posted by ZamboniChaos Hi there! Your ticket is still awaiting review, and I'm sorry for the delay. Our agents are working as fast as they can! [..] View

ZamboniChaos: 72 hour + timer on ticket

6:11 pm, June 28, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Seplon! I just reviewed the ticket you have open, and it appears one of our CS agents responded to it yesterd [..] View

ZamboniChaos: Dream ring quest bugged

6:11 pm, June 28, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Jillana! I just reviewed your ticket, and it appears one of our CS agents was able to help resolve this for y [..] View

ZamboniChaos: Gold Missing from Account

8:11 am, June 26, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Sorry for the delay. I confirmed your ticket is in the queue and awaiting a response, so one of our CS agents will con [..] View

ZamboniChaos: Payment issues

6:11 pm, June 25, 2016 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the delay. Our response times are currently longer than normal due to a recent spike in tickets, but our CS [..] View

Celestrata Bloodsong: ArcheAge® Summer Home Screenshot Contest Official Rules and Conditions

8:11 am, June 25, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..] View

Khrolan: Urgent - After Siege, cant repair any buildings - GM assist asap please

8:11 am, June 21, 2016 Quote: Originally Posted by Khrolan All,This is being looked into right now, sorry for the delay. We'll update this thread when we have more info.-Khro Jump to [..] View

ZamboniChaos: Drove out of bounds with packs on my merch and has been bugged for 2 days

6:11 pm, June 18, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay! A recent spike in tickets has caused our response times to be longer than usual. I confirmed your ticket was [..] View

ZamboniChaos: "IP adress has changed since you last authenticated. please try restarting the patcher"

6:11 pm, June 16, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Adny! I confirmed your ticket had been created successfully, so one of our CS agents will respond as soon as [..] View

ZamboniChaos: Overcharge

6:11 pm, June 11, 2016 Quote: Originally Posted by ZamboniChaos Hey there Zetric! Sorry for the delay. I confirmed your ticket was created successfully, so one of our CS agents will respond as [..] View

ZamboniChaos: Average ticket respone

6:11 pm, June 11, 2016 Quote: Originally Posted by ZamboniChaos Hey there! Sorry for the delay. We've seen a spike in tickets recently which means our average response time has been longer than [..] View

Kiwibird: ArcheAge® Movies of the Month: June 2016 Contest Official Rules and Conditions

8:11 am, June 10, 2016 Quote: Originally Posted by Kiwibird ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..] View

ZamboniChaos: Ascension Pack Name Rename Claiming Bug

6:11 pm, June 7, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay Zanidar! Our ticket inventory has spiked within the past week, which has caused our response times to be long [..] View

ZamboniChaos: Support ticket not responsed

6:11 pm, June 3, 2016 Quote: Originally Posted by ZamboniChaos Hey there Tianz! Sorry for the delay. We're seeing a large number of ticket submissions recently, so our response time hasn't bee [..] View

ZamboniChaos: Claimed legacy box

6:11 pm, June 3, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the delay! We're seeing a fairly significant increase in tickets recently, so our response times aren't as fast as we w [..] View

ZamboniChaos: Transfer the gift to another char?

8:11 am, June 2, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Dragh already did and no answer, i never get answers in tickets, i have [..] View

Celestrata Bloodsong: ArcheAge® Movies of the Month Contest Official Rules and Conditions

8:11 am, May 27, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..] View

ZamboniChaos: Gotta love Marketplace taking your credits but not giving you the item. Twice.

6:11 pm, May 25, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Sillyfish Nope, literally got told I have to wait. Which is kind of fru [..] View

ZamboniChaos: Glyph doesn't start at all

6:11 pm, May 20, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Sinne Same. I tried all the methods and nothing. Since yesterday, I can [..] View

Celestrata Bloodsong: I see what you did there

8:11 am, May 14, 2016 Quote: Originally Posted by Celestrata Bloodsong Actually, Distant Shores got delayed twice and just ended up on this weekend. It was suppose to run earlier, but we had t [..] View

Forums

GM Fasti: trying buy gems but still geting that dam delay

Feb 1, 2015, 5:18 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1459419#post1459419" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: Massive delay when playing ArcheAge.

Jan 11, 2015, 5:18 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1401137#post1401137" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

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