8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone! The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 18th April for weekly maintenance and schedul [..]
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8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 18th for weekly maintenance and scheduled se [..]
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8:11 am, April 16, 2018
Hello Adventurers,
We received many reports about bans that occurred when accepting a copper from the in-game mail sent by a gold seller. Our reporting system threw errors that resulted in the uninte [..]
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8:11 am, April 16, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We received many reports about bans that occurred when accepting a copper from the in-game mail sent by a gold seller. [..]
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8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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7:11 am, December 1, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Kuckeli
The new stat foods has some translation errors, there are 2 melee [..]
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6:11 pm, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there,With antivirus software there's always a risk of a false-positive after an update. Software updates to game code, or installers [..]
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6:11 pm, June 14, 2017
Quote:
Originally Posted by Fasti
Hey there,While it's not always the case, often it seems that errors in the 2000s indicate something is blocking the authentication of y [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, May 21, 2017
Quote:
Originally Posted by TrionBrasse
OK folks!We have located and resolved the issue on all platforms for all Trion games. As to cause, it was a cascading series of DN [..]
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8:11 am, May 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! If you're seeing this error but can't connect to our website to submit a ticket, you can also contact our CS team b [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by SafL
Before the server went down was my friend with the car and [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
1:44 PDT Update: Thank you for your patience everyone! We've got the network issues resolved and all servers are availabl [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
3:50 PM UTC: This European network issue has returned and our team is re-investigating. We'll have it solved as soon as w [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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7:11 am, March 22, 2017
The following release notes contain information about the ArcheAge March 2017 Update!While Celestrata is on PTO, I am posting this for the team.
Therefore, yer stuck with a pic of my ArcheAge Dwarf [..]
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7:11 am, March 22, 2017
Quote:
Originally Posted by TrionBrasse
The following release notes contain information about the ArcheAge March 2017 Update!While Celestrata is on PTO, I am posting this [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Bobz
So this was infact a bug on your end not an exploit that y [..]
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7:11 am, January 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi all,As an update to this, we will not be providing guilds with their property taxes or hunting taxes, and will instead [..]
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5:11 pm, January 17, 2017
Quote:
Originally Posted by Hesk
Hello! In almost all cases, these are not actual disconnects from a GM, but other errors which are providing incorrect messaging. At this [..]
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7:11 am, January 13, 2017
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from logging in, and we want to offer you all a pack of compensation items. Our teams [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from l [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
9:48 PM PST Update: We're looking into reports from some players that they are disconnected at 100% on loading screens wh [..]
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5:11 pm, January 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
7:00 AM PST Update: The team continues to perform their work on this morning's maintenance, but we've run into additional [..]
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7:11 am, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
10:25 PM PST Update: The team continues to work to address the errors that the server encountered, such as NPC spawns not [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,Our team is aware of users having difficulties signing into Glyph, and the Glyph team is currently [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
2:07 PM PST Update: The gray screens some players are experiencing are most likely related to the errors coming out of Gl [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
2:27 PM PST Update: The login issues have been addressed, as well as the grey screens. Players should now be able to log [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Edwardo
If my alt is in full screen mode, when it goes afk it g [..]
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5:11 pm, December 10, 2016
Bug FixesA bug that caused chat settings to be lost between logins has been fixed.
Fixed a bug where a deleted character’s name remains visible in the nation member list.
Resolved an issue w [..]
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8:11 am, October 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We are aware that some players may have been disconnected or are having trouble logging into the NA [..]
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8:11 am, October 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,We'll be bringing the ArcheAge PTS offline today at 1:00 PM PDT so we can update it with a hotfix t [..]
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8:11 am, October 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
3:30 PM PDT: Our team continues to work on this issue, and we have nothing new to report at this time. Thank you for your [..]
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8:11 am, October 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We're providing updates for this issue in this thread: http://forums.archeagegame.com/showt...ctivity-Issues
J [..]
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6:11 pm, September 27, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the frustration! I've reviewed your account and it appears our support agent was able to resolve the errors on your [..]
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6:11 pm, September 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still seeing these issues I'd submit a support ticket so our CS team can look into this. On the surface, thi [..]
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6:11 pm, July 31, 2016
Quote:
Originally Posted by Carthax
The issues with the 1034 errors should now be resolved. However, you'll need to make sure that Glyph is up to date or that you've inst [..]
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6:11 pm, July 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the trouble. Our team is still investigating the recent increase of 1034 errors and they're working on a fix [..]
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8:11 am, July 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So we are working as hard and as fast as possible to roll out the skill queue and event timer changes to the game. Yes, i [..]
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6:11 pm, July 19, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! Our team is currently working to determine what's caused the recent spike in these errors and implement a [..]
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6:11 pm, July 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hi everyone! Our team is currently investigating the recent spike in these 1034 errors. We're working on determining the cause an [..]
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8:11 am, July 13, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware, and we are working to resolve these errors: http://forums.archeagegame.com/showthread.php?285169. Please us [..]
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8:11 am, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having an issue. Please note it [..]
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8:11 am, June 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Can you guys check it out now by closing and fully restarting glyph? All errors should be cleared out, and it shouldn't p [..]
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8:11 am, May 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello wonderful PTS Friends!On 5/5, we'll be performing maintenance on the PTS server starting at 3:00 PM PDT (-7 GMT). W [..]
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8:11 am, April 16, 2016
ADVENTUREY-ADVENTURER! Me, Dubira Daru, IS BACK! Me is again OVERSTOCKED due to overseas shipping errorses, and me is passings the saving on to YOU! (And no, me is not providing tax evasion services [..]
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8:11 am, April 16, 2016
Quote:
Originally Posted by Dubira Daru
ADVENTUREY-ADVENTURER! Me, Dubira Daru, IS BACK! Me is again OVERSTOCKED due to overseas shipping errorses, and me is passings the [..]
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8:11 am, April 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Balabhadradas
*Blames other "Major network providers" [..]
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6:11 pm, April 7, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble everyone! We're continuing to investigate these issues, but in the meantime you may want to try the followi [..]
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7:11 am, March 1, 2016
Quote:
Originally Posted by Quillodon
Hello Alpha!While aesthetic feedback is appreciated, please use this particular subforum for reporting actual errors like typos, bad [..]
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7:11 am, February 2, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Updated the Known Issues list and have removed the items that have been fixed or are being fixed in tomorrow's patch. New [..]
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7:11 am, January 23, 2016
Hello all,
We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, but until this is resolved, you may see some of the following:
- Pur [..]
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7:11 am, January 23, 2016
Quote:
Originally Posted by Kiwibird
Hello all, We've identified a purchase issue across all Trion Worlds games. Our platform team is in the process of tackling this, bu [..]
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7:11 am, December 19, 2015
Quote:
Originally Posted by Celestrata Bloodsong
11:30 AM PST Update: Removing all players temporarily from the world via a network restart seems to have temporarily solv [..]
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7:11 am, December 19, 2015
Quote:
Originally Posted by Celestrata Bloodsong
1:00 PM PST Update: We've encountered a few Glyph errors in the past hour, but nothing like we were seeing before. The te [..]
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5:11 pm, December 18, 2015
Quote:
Originally Posted by Fasti
I've updated the OP as well. The issue does seem to come and go, but our network team is working to address it now. Please bear with us. [..]
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7:11 am, December 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Holiday Hero Video ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, October 24, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Hallowtide Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PU [..]
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8:11 am, October 13, 2015
ArcheAge Version 2.0, Build 7.1 Patch Notes -- HallowtideKnown IssuesThere is an issue with the candy-throwing Hallowtide Arena quests in Two Crowns where the quest goals do not properly appear. For b [..]
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8:11 am, October 13, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge October Update Notes: Hallowtide 2015 Known Issues There is an issue with the candy-throwing Hallowtide Arena q [..]
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8:11 am, October 13, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.0, Build 7.1 Patch Notes -- Hallowtide Known Issues There is an issue with the candy-throwing Hallowt [..]
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6:11 pm, September 30, 2015
Quote:
Originally Posted by Quillodon
Hello Leimoon!Sorry, I don't understand what you're trying to say with that picture. Are you showing me that the text has not change [..]
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8:11 am, September 9, 2015
Quote:
Originally Posted by Celestrata
The Customer Service team found some discrepancies, and have jumped in to fix them. Are any of you still seeing errors on your acco [..]
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6:11 pm, September 8, 2015
Quote:
Originally Posted by Celestrata
As Link has posted, I too take the brunt of the responsibility for the out-of-game errors. Our normal maintenance schedule takes pl [..]
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8:11 am, September 2, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Sylvyr
And I'm curious, if you can patch to extend one day, why not patch [..]
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8:11 am, August 10, 2015
Quote:
Originally Posted by Celestrata
Greetings Adventurers!If you are experiencing issues regarding your patron status, where the ArcheAge website reports that you have [..]
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8:11 am, August 3, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by DigitalRenegade
+1. That would have only helped if you were someone who c [..]
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6:11 pm, May 15, 2015
Quote:
Originally Posted by GM Fasti
Hey there Ravyn, I definitely want to help with this, but just wanted to be sure I am providing you with good info. When your game c [..]
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6:11 pm, May 3, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Reyzoul Soulstorm
I see. I moved hotels. Archeage may not like something [..]
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6:11 pm, May 2, 2015
Quote:
Originally Posted by GM Fasti
If your computer is going to a blue screen crash, locking up, or restarting itself, something is crashing Windows itself. A Blue Scre [..]
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8:11 am, April 30, 2015
Quote:
Originally Posted by Scapes
Since we started publishing early patch notes in the PTS forum, we've been able to preempt missing or incomplete changes through player [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Omen of Dread Prophecies Contest Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by GM Fasti
I have posted additional troubleshooting steps for Glyph issues here, so please check those out if your errors continue.
J [..]
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6:11 pm, April 12, 2015
Quote:
Originally Posted by GM Fasti
What is the specific blue screen error? Microsoft support has a few steps to try to get those squared away.
Jump to post. [..]
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8:11 am, April 3, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Armorgeddon Twitter Sweepstakes Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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5:11 pm, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hey there, can you go over this forum post for the green splash screen issue for me? Those steps do tend to help most people. A few [..]
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5:11 pm, March 21, 2015
Quote:
Originally Posted by GM Fasti
Can you provide some detail regarding what happens when you try to launch the game? Is there an error message? If so, what is that er [..]
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5:11 pm, March 19, 2015
Quote:
Originally Posted by GM Fasti
Hey folks,We're going to be restarting the EU servers in 15 minutes to resolve the authentication errors you're running into. We'll k [..]
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7:11 am, March 19, 2015
Quote:
Originally Posted by GM Fasti
Do me a favor and install this version of DirectX on your PC. It will add DX files to your computer, and will not replace any more re [..]
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5:11 pm, March 13, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Yukou
Befor posting I have read many post about this problem.I have try to [..]
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5:11 pm, March 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by smatr
anyone there to reply ???
I see you have already posted i [..]
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5:11 pm, March 4, 2015
Quote:
Originally Posted by GM Fasti
Looks like that error can be found on the Microsoft site with additional details.Check out this link for details on resolving blue sc [..]
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5:11 pm, February 26, 2015
Quote:
Originally Posted by GM Fasti
Hey there,I am going to make some changes on our end to see if we can't get this sorted out. When Live Chat opens in six and a half h [..]
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5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
Greetings adventurers! We are aware of the issue causing players on Dahuta (EU) to be "disconnected by the gods." The tea [..]
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7:11 am, February 17, 2015
Quote:
Originally Posted by Scapes
ArcheAge® Valentine's Day Caption ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF AN [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Awthentik, I have checked on your account and it has access to live chat. Make sure you are trying to contact us during our live chat [..]
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5:11 pm, February 4, 2015
Quote:
Originally Posted by GM Fasti
We have more info on Purchase Errors in this thread. In an effort to prevent fraudulent purchases, some players will run into delays [..]
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5:11 pm, January 31, 2015
Quote:
Originally Posted by GM Fasti
Hey there Cyelah!First off, I really appreciate your support, and your patience. :)Next up, check out this article for information re [..]
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7:11 am, January 31, 2015
Quote:
Originally Posted by GM Fasti
We have more info regarding purchase errors located on this thread.If you can't submit a ticket, for any reason, you can email suppor [..]
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5:11 pm, January 25, 2015
Quote:
Originally Posted by GM Fasti
IP tunneling services are allowed, as posted by Scapes here. Players who use them may run into a variety of authentication or patchin [..]
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5:11 pm, January 21, 2015
Quote:
Originally Posted by GM Fasti
If your order is under review, you'll get an email update to let you know when the review is complete. If you continue to have any pu [..]
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5:11 pm, January 17, 2015
Quote:
Originally Posted by GM Fasti
I'll check it out. In the future, please post your ticket number in this thread for assistance with purchase errors, so we can keep t [..]
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5:11 pm, January 17, 2015
Quote:
Originally Posted by GM Fasti
Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing [..]
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