6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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8:11 am, April 4, 2018
ArcheAge Twitter Giveaway
Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
The ArcheAge [..]
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8:11 am, April 4, 2018
Quote:
Originally Posted by Muzzy
ArcheAge Twitter Giveaway Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREA [..]
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7:11 am, January 20, 2018
Quote:
Originally Posted by Quillodon
Hmm... I’m already out for the weekend, but it could be it was flagged as a changed string and someone failed to reference [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, June 6, 2017
Quote:
Originally Posted by TrionBrasse
Please keep an eye on the official thread, which we will update as needed!http://forums.archeagegame.com/showt...paring-for-3.5Bra [..]
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6:11 pm, June 5, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Sayle
When i see post like that i am like does this guy even understand [..]
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6:11 pm, June 5, 2017
Quote:
Originally Posted by Fasti
Hey folks,We've updated the original post on the AH lock. The Auction House is going to remain open until the downtime but open auctions [..]
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8:11 am, April 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article and see if that helps you at all. If not, submit a support ticket so our CS te [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the trouble. We're definitely aware of this issue with the latest Windows 10 build and our team is looking i [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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7:11 am, March 16, 2017
Quote:
Originally Posted by Hesk
Hello! The 1005 error generally indicates that the files are in use when it attempts to update them, or that permission to modify them wa [..]
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7:11 am, March 5, 2017
Quote:
Originally Posted by ZamboniChaos
In that case, I'd recommend taking a look at these troubleshooting steps to see if any of those work for you!
Jump to [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Harmonycat
Failed to load game data! [ok]Seeing this message when attem [..]
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5:11 pm, January 22, 2017
Quote:
Originally Posted by Carthax
We can't expedite tickets over the forums, as we assist on a first-come, first-serve basis. However, we greatly appreciate your patien [..]
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7:11 am, January 14, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! We have some additional troubleshooting steps on our support page, and I'd recommend giving those a try to see if that [..]
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5:11 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! While this isn't the same game, this article may help:https://support.trionworlds.com/hc/e...ing-Error-1020If the issue continues, [..]
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5:11 pm, January 12, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists.https://support.trionworlds.c [..]
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5:11 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Please try the steps mentioned above (thank you dirock56!) and submit a support ticket at support.trionworlds.com if you continue having [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by ZamboniChaos
Our team is looking into this issue that's preventing new characters from being created. I don't have an ETA on this fix at the m [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Baldr
Sorry to hear that you are having this issue. Please submit a ticket below for further assistance on this issue.https://support.trionwor [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
There were a lot of similar login issues to this surrounding 3.0 launch that have since been resolved. If this problem persists, I'd s [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
A lot of these issues have been resolved since you have submitted this request. If you still have issues, however, I'd suggest submitt [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
I'd suggest starting by deleting glyph from your appdata, from the article below:https://support.trionworlds.com/hc/e...roubleshooting [..]
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5:11 pm, December 10, 2016
Crafting, Harvesting, and Misc. ProficienciesAll proficiency caps have been increased from 180000 to 230000 skill.
The 230000 skill grade is known as Famed and is a single rank above the 180000 skill [..]
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5:11 pm, December 1, 2016
Quote:
Originally Posted by Hesk
These steps may also help (though they are for a different listed error):https://support.trionworlds.com/hc/e...ta-in-ArcheAgeIf you cont [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- RevelationThe following release notes contain information about the ArcheAge: Revelat [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
EXTENDING TESTING WINDOW: Tonight's first testing window will be extended to 6 PM PST. Thanks everyone for your patience, [..]
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5:11 pm, November 19, 2016
Quote:
Originally Posted by Baldr
I am sorry to hear that you are having these issues. I myself have had the same issue. Best result was to replace the version number ins [..]
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5:11 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Hello! If you've completed all of these steps, please submit a support ticket at support.trionworlds.com so our Tech Support team can pro [..]
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7:11 am, November 10, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You might have already tried this, but I'd take a look at this forum thread and see if that helps you at all.
[..]
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7:11 am, November 9, 2016
ArcheAge Version 2.9B Patch Notes -- Pre-Revelation, November Update"I wrote this stuff." -KhrolanNew Content AdditionsPre-Revelation Regrade Event!
The final regrade event of 2016 is now he [..]
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7:11 am, November 9, 2016
Quote:
Originally Posted by Quillodon
Hello Toupee! You don't lose the key until the quest is completed, so don't worry about "wasting" it on a failed attempt [..]
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7:11 am, November 9, 2016
Quote:
Originally Posted by Khrolan
ArcheAge Version 2.9B Patch Notes -- Pre-Revelation, November Update"I wrote this stuff." -KhrolanNew Content AdditionsPre-R [..]
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7:11 am, November 3, 2016
Quote:
Originally Posted by Hesk
Hello! If you can submit a support ticket at support.trionworlds.com, we'll be happy to look into this for you. There is a resolution to [..]
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6:11 pm, October 14, 2016
Quote:
Originally Posted by ZamboniChaos
As you mentioned, this issue is usually caused due to particular anti-virus settings. If whitelisting ArcheAge and adding the pro [..]
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8:11 am, October 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.4 Patch Notes -- Hallowtide October means Hallowtide! The candy and snails of October h [..]
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6:11 pm, October 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by raxar
Hi, I won the signed Orchidna poster! on one of your Live [..]
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6:11 pm, October 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having this issue, I'd review these troubleshooting steps and see if that helps you at all. If not, su [..]
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8:11 am, October 5, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Ilari
You are lucky man i Payed for Apex and dont recived it and my 9.9 [..]
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6:11 pm, October 4, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! My first suggestion would be to review this support article and try the steps listed there. If that doesn't work, subm [..]
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6:11 pm, September 27, 2016
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the frustration! I've reviewed your account and it appears our support agent was able to resolve the errors on your [..]
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8:11 am, September 11, 2016
Quote:
Originally Posted by ZamboniChaos
I just reviewed your ticket! Please update it with the video you mentioned so our team can take a look.
Jump to post.. [..]
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8:11 am, September 9, 2016
Quote:
Originally Posted by Link
Previous version number - 303497
Current version number - 304015
If you've received this error, it means there was a data corruption du [..]
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8:11 am, September 8, 2016
Quote:
Originally Posted by Hesk
Hello! The current version is 304015, and the previous version was 303497. However, the specific version you need to use would be based o [..]
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8:11 am, August 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Strikerouge
Hello again, do we have an update on this issue? or [..]
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8:11 am, August 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just checked with the team and they're investigating this now. I don't have any updates to share at the moment, but [..]
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6:11 pm, August 13, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having this issue. My first suggestion would be to try a complete reinstall of ArcheAge if you ha [..]
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6:11 pm, August 9, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry it's taking a while to receive a reply. Our CS team is still working to catch up on the large amount of tickets [..]
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8:11 am, August 8, 2016
Quote:
Originally Posted by Carthax
Sorry to hear that! If your purchase issues persist, I'd suggest submitting a support ticket so that our support team can investigate. [..]
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8:11 am, August 2, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by TheWiggler
Rofl... People still listen to gameko? xDDDD
Er... [..]
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6:11 pm, July 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the confusion. Try the following steps and see if they work for you: 1. Go to C:\Program Files (x86)\Glyph\ [..]
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8:11 am, July 15, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd suggest giving these steps a try and see if it helps at all:1. Go to C:\Program Files (x86)\Glyph\Games\ArcheAge\L [..]
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8:11 am, June 30, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps:https://support.trionworlds.com/hc/e...ta-in-ArcheAgeYou may need to change the version number to 288950 as [..]
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8:11 am, June 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..]
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6:11 pm, June 19, 2016
Quote:
Originally Posted by Carthax
I would make sure that you have the proper DirectX files installed on your system using the following link:http://www.microsoft.com/do [..]
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6:11 pm, June 16, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked at our logs for your registered account, and I'm unable to find any evidence of a login attempt, successful or not. Pl [..]
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6:11 pm, June 15, 2016
Quote:
Originally Posted by Hesk
Hello! Please attempt these steps, and submit a support ticket via support@trionworlds.com directly. 1. Open the command prompt by pressi [..]
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8:11 am, June 12, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that! Please try the steps located here. If that does not resolve your issue, please contact our Technical Support fo [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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6:11 pm, June 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having this problem, contact our CS team so they can take a closer look at this. They may be able to h [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Ayrx
*THIS THREAD IS ONLY MADE BECAUSE THE ANNOUNCEMENT THREAD [..]
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8:11 am, May 19, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! I'd suggest trying the following steps:1. Go to C:\Program Files (x86)\Glyph\Games\ArcheAge\Live2. Edit hi [..]
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6:11 pm, May 4, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Lusk! Most of the time, this error occurs when the image isn't sized correctly. Can you confirm the image is exactly 25 [..]
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6:11 pm, April 27, 2016
Quote:
Originally Posted by Hesk
I'm not sure what you mean by the helpdesk being offline? Are you having difficulty connecting to the page? It should be available at htt [..]
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8:11 am, April 14, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by link00102
Yeah this still isn't working for me. I've tried all the diff [..]
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8:11 am, April 8, 2016
Quote:
Originally Posted by ZamboniChaos
It's possible this might be caused by your firewall or antivirus software. If adjusting your configurations for those doesn't hel [..]
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6:11 pm, March 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Aviatorr! We have some basic troubleshooting steps for patching issues on our support page, so I'd recommend checking t [..]
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7:11 am, March 23, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Shinta
A year later.. still the same problem. I can't believe the issue [..]
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5:11 pm, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble logging in, contact our Customer Support team so they can investigate further!
[..]
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7:11 am, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd review our support article for basic Glyph troubleshooting and try as many of the steps as you can.If none of thos [..]
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5:11 pm, March 10, 2016
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by The Wanderer
*performs the Quill summoning dance*
So far I hav [..]
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7:11 am, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend contacting our Customer Support team. They may be able to help get this sorted out for you!
J [..]
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5:11 pm, February 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Wonderful to hear guys. The update should have taken care of the issue, but we're keeping our eye out. Is anyone else sti [..]
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5:11 pm, February 25, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Shinta
I have the same issue after the update :(
Hi Shinta! [..]
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7:12 am, February 14, 2016
Greetings Adventurers,
Last night, many of you took to our customer service support portal, our Reddit, and our Official Forums to report an exploited Leviathan **** by the <Rage Quit> g [..]
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7:12 am, February 13, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So we checked into this. Not only did the guy in the OP's post do all of the regrades legit (so... many... failed... item [..]
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7:11 am, February 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I would suggest running Glyph as administrator and see if that works. All you need to do is right-click on your Glyph [..]
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7:11 am, February 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
For those of you who have gotten the "failed to load game data" error, we need some more information in order t [..]
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7:11 am, December 16, 2015
12/15 1:50 PM Update: The Ship Scrolls have gone out and should now be in everyone's inbox. Gold is going out next, but this may have to be directly applied to your account rather than mailed. We are [..]
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7:11 am, December 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Holiday Hero Video ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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7:11 am, December 11, 2015
Greetings Adventurers,
Thank you for alerting us to yesterday’s issues with the Regrade Bonus portion of the festival. We immediately contacted XL and have discussed the matter with them. W [..]
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7:11 am, November 18, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys.While the well wishes are nice, permanent chat bans are never assigned unless the person actually continues to b [..]
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7:11 am, November 4, 2015
Quote:
Originally Posted by Celestrata Bloodsong
As Fatman has pointed out, that's the easiest way to handle the "failed to load game data" error.And the mainte [..]
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8:11 am, October 24, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Hallowtide Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PU [..]
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8:11 am, October 21, 2015
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Badkitten
As this is only the first day of the event I have done all the q [..]
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8:11 am, September 15, 2015
Quote:
Originally Posted by Celestrata
According to the network engineers, it seems some of our changes have taken effect and have reduced the amount of disconnections an [..]
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6:11 pm, September 13, 2015
Quote:
Originally Posted by Celestrata
What's done has been done, and has been decided. This is the path we are choosing to progress forward on, as it gives everyone anot [..]
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8:11 am, September 13, 2015
Heroes Awaken 2.0 Release Notes NA/EU
The following list of release notes summarize a majority of the changes included in the ArcheAge: Heroes Awaken update. This release includes the Korean 1.8 and 2 [..]
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8:11 am, September 5, 2015
Quote:
Originally Posted by Celestrata
Heroes Awaken 2.0 Release Notes NA/EUThe following list of release notes summarize a majority of the changes included in the ArcheA [..]
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8:11 am, August 1, 2015
Quote:
Originally Posted by Amary
A big thank you to Ezi for being an awesome host server and coming out to show off your cool stuff. :)And as far as the wagon owner, my [..]
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8:11 am, July 28, 2015
Quote:
Originally Posted by Celestrata
...and I screwed up timezones. Should be 5 PM PDT, not where I'm sitting, which is CDT. Check again in 25 minutes, because I just [..]
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6:11 pm, May 3, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Reyzoul Soulstorm
I see. I moved hotels. Archeage may not like something [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Omen of Dread Prophecies Contest Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Amary
Have you tried doing a reinstall? I know that sucks but usually when I see that error it's a corrupted installation. :(
Jump [..]
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6:11 pm, April 23, 2015
Quote:
Originally Posted by GM Fasti
Hi there, If you're still having this same error, restart your PC for me. When it restarts, open your antivirus program and go into [..]
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8:11 am, April 15, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Zatanna
Y'all are great, hey. I gave up trying to play, and recently tried [..]
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