6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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6:11 pm, September 9, 2017
Quote:
Originally Posted by Muzzy
Bobwinner, we put a cap so that we could make sure we didn't get any crazy issues with overloading the auth process. Once we hit the cap [..]
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6:11 pm, August 17, 2017
Quote:
Originally Posted by Hesk
Hello! If this issue is persisting, please try these steps, and submit a support ticket at support.trionworlds.com if these steps do not [..]
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6:11 pm, July 5, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if the issue persists. https://support.trionworlds [..]
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6:11 pm, June 19, 2017
Quote:
Originally Posted by Hesk
Hello! I'd recommend trying this step as well, and if the issue persists, submitting a ticket at support.trionworlds.com so that our Tech [..]
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8:11 am, June 13, 2017
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WI [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion_Mobi
Trion Worlds Creator Contest for ArcheAge® 3.5 Erenor Eternal Official Rules and Conditions NO PURCHASE NECESSARY TO EN [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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6:11 pm, April 25, 2017
Quote:
Originally Posted by Hesk
On occasion, antivirus programs will incorrectly identify game files as malicious. If both PCs are using the same Antivirus, and both use [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Spring Garden Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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6:11 pm, March 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Kherigan
So my OFFLINE went to UPDATE. After a min, it gave me [..]
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7:11 am, January 23, 2017
Quote:
Originally Posted by Carthax
I'd start with these steps:https://support.trionworlds.com/hc/e...rashing-IssuesIf you still have issues, I'd suggest submitting a tic [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
9:48 PM PST Update: We're looking into reports from some players that they are disconnected at 100% on loading screens wh [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! My first suggestion would be to give these troubleshooting steps a try. If those don't help, submit a ticket and provid [..]
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7:11 am, January 1, 2017
Quote:
Originally Posted by Carthax
I would start by lowering your graphics settings to see if this makes any changes. If not, I'd also check to make sure that your video [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as a Legacy account. This means you won't be able to log into Fr [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You may want to take a look at this support article and make sure you've tried all of the steps listed there. If those [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Edwardo
If my alt is in full screen mode, when it goes afk it g [..]
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5:11 pm, December 20, 2016
Quote:
Originally Posted by Hesk
For any graphical issues, please follow these steps, and submit a support ticket at support.trionworlds.com with the information obtained [..]
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5:11 pm, December 10, 2016
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..]
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5:11 pm, November 21, 2016
Quote:
Originally Posted by Baelron
Hello! Sorry to see this and we're happy to help you. Please try these steps. . By adjusting this file, it should allow you to get pa [..]
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7:11 am, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear that! Go ahead and give these troubleshooting steps a try and see if they help. If not, submit a ticket and provide [..]
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8:11 am, September 18, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! I'd recommend creating a support ticket and providing your DxDiag info to our CS team so they can investigate this furt [..]
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8:11 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
From what we can tell so far, this seems to occur when ArcheAge is minimized during a loading screen. We're still investigating t [..]
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6:11 pm, August 20, 2016
Quote:
Originally Posted by Baldr
Hey there, sorry to hear that you are having these issues. First please make sure that your video drivers are up to date. If they are an [..]
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6:11 pm, August 16, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Frikiman77
i can play for thiserror loading dll cryrenderd3d9.dll error [..]
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8:11 am, July 14, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd suggest giving these steps a try and see if it helps at all: 1. Go to C:\Program Files (x86)\Glyph\Games\ArcheAge [..]
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8:11 am, July 8, 2016
Quote:
Originally Posted by Carthax
Quote:
Originally Posted by mishikal
I got prompted for a glyph update today. As soon as it finishes do [..]
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6:11 pm, July 7, 2016
Quote:
Originally Posted by Carthax
Typically trying to run multiple clients on your system at a time isn't going to be supported, nor would we be able to troubleshoot th [..]
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6:11 pm, June 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd recommend deleting your shaders folder located here: C:\Users\YOURUSERNAME\Documents\ArcheAge\USER\shad ersIf tha [..]
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8:11 am, June 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Summer Home Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A P [..]
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8:11 am, June 10, 2016
Quote:
Originally Posted by Kiwibird
ArcheAge® Movies of the Month: June 2016 ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHAS [..]
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6:11 pm, June 8, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Nennai! First, I would review the following support articles and make sure your friend has tried all of the relevant tr [..]
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8:11 am, June 8, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you continue to have issues.https://support.trio [..]
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8:11 am, June 8, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you're still having issues, please submit a support ticket at support.trionworlds.comhttps://suppor [..]
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6:11 pm, June 6, 2016
Quote:
Originally Posted by Carthax
I would suggest trying the steps in the article below for your DirectX issue:https://support.trionworlds.com/hc/e...cles/204562057If y [..]
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6:11 pm, June 2, 2016
Quote:
Originally Posted by Hesk
Hello Katzin! Please try these steps, and if you're still having problems, please submit a support ticket at support.trionworlds.com, and [..]
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8:11 am, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Movies of the Month ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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6:11 pm, May 25, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Shinichan
thats not it, I cant even get to the part where im supposed t [..]
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8:11 am, May 21, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that Herothy! This sounds most likely to be the result of your computer's hardware, or out dated drivers. Please try [..]
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8:11 am, April 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Can you record this for us? Seeing it may help more than the description, as we can get a better idea of what's going on. [..]
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6:11 pm, April 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there Argonock! If you've already tried some basic troubleshooting steps and didn't have any luck, I'd suggest getting in touc [..]
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8:11 am, April 1, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! The first thing I would suggest is trying some of the basic troubleshooting steps we have on our support page. If that [..]
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7:11 am, March 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by MrWonderful
Congratulations, you found a way to rip players who [..]
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7:11 am, January 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Rostrax
This was posted in Support Forums: Slaaneth Slaaneth [..]
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7:11 am, December 16, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Description: After the Winter Maiden Update, users began reporting issues regarding malfunctioning in-game textures. Prob [..]
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7:11 am, December 12, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Holiday Hero Video ContestOfficial Rules and ConditionsNO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHA [..]
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8:11 am, October 24, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Hallowtide Screenshot ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PU [..]
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8:11 am, September 13, 2015
Heroes Awaken 2.0 Release Notes NA/EU
The following list of release notes summarize a majority of the changes included in the ArcheAge: Heroes Awaken update. This release includes the Korean 1.8 and 2 [..]
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6:11 pm, September 10, 2015
Good evening everyone!
It's our final hours before we begin the merge, and we wanted to get as much information as we could wrapped up into one thread for everyone to read. The information below will [..]
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8:11 am, September 10, 2015
Quote:
Originally Posted by Celestrata
Good evening everyone! It's our final hours before we begin the merge, and we wanted to get as much information as we could wrappe [..]
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8:11 am, September 5, 2015
Quote:
Originally Posted by Celestrata
Heroes Awaken 2.0 Release Notes NA/EUThe following list of release notes summarize a majority of the changes included in the ArcheA [..]
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8:11 am, August 15, 2015
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please visit the Ask XL and Trion thread!
The full livestream can be re-watche [..]
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8:11 am, August 15, 2015
Quote:
Originally Posted by Celestrata
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please vis [..]
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8:11 am, June 10, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Gandalftheblackbeard
TRINO PLS tell us whats in that patch were all downloadi [..]
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6:11 pm, May 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by kalolui
Glyph was "applaying" the game patch because im downloading [..]
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6:11 pm, May 13, 2015
Quote:
Originally Posted by GM Fasti
*Summoning Successful*With slow loading, do you mean the splash screen stays up for a long time? How long?Try the steps listed on thi [..]
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6:11 pm, May 2, 2015
Quote:
Originally Posted by GM Fasti
Try these troubleshooting steps for me. The one most likely to help in your case is deleting the Glyph folder from AppData, so make s [..]
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8:11 am, April 29, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Shiverwind
it gives me a error every time I update, confirmed others are havi [..]
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8:11 am, April 28, 2015
== DREAD PROPHECIES ==
* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the huge list of details.
* New encounters on the high seas give whol [..]
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8:11 am, April 28, 2015
Quote:
Originally Posted by Amary
== DREAD PROPHECIES ==* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the hu [..]
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6:11 pm, April 25, 2015
Quote:
Originally Posted by GM Fasti
Check out my response to this previous post on the same issue with custom images. We're still working to get the underlying issue res [..]
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8:11 am, April 25, 2015
Quote:
Originally Posted by Morgana
ArcheAge® Omen of Dread Prophecies Contest Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF [..]
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6:11 pm, April 24, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by BEYou
Same for me. I've redownloaded Glyph like in Fasti msg http://forums. [..]
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6:11 pm, April 16, 2015
Quote:
Originally Posted by GM Fasti
A 1004 error message indicates that some of the latest patch data was bad. Following these steps should resolve it for you. FIrst up, [..]
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6:11 pm, April 16, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Dienah
It didn't work. In fact everything is moving slower now. I followed [..]
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6:11 pm, April 15, 2015
Quote:
Originally Posted by GM Fasti
Hey there Xzyron!I'd like to help get this sorted out, but could use some more info, if you don't mind. You say the game only loads t [..]
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6:11 pm, April 8, 2015
Quote:
Originally Posted by GM Fasti
Nothing stands out as a specific cause of issues, so we will need to do a bit more digging. If you haven't, submit a ticket and attac [..]
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8:11 am, April 5, 2015
Quote:
Originally Posted by GM Fasti
Can you describe further what steps you have taken? Did you remove the UDF folder because it was full of files? How many files were t [..]
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6:11 pm, March 29, 2015
Quote:
Originally Posted by GM Fasti
Try these troubleshooting steps for me. If the problem continues, go ahead and post an update to this previous thread for Glyph issue [..]
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5:11 pm, March 27, 2015
Quote:
Originally Posted by GM Fasti
If your issue is with Hackshield, follow the steps listed on this thread, even if you tried them before. There was an issue preventin [..]
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5:11 pm, March 27, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Corinne
It happen after the patch. Until now i cant connect to the server e [..]
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7:11 am, March 24, 2015
FISHING TOURNAMENTThe weekly Fishing Tournament has been enabled.The tournament takes place every Saturday at Noon to 2:00 PM PDT (3:00-5:00 PM EDT, 19:00-21:00 GMT) in Mirage Island.
The gold rewards [..]
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7:11 am, March 24, 2015
Quote:
Originally Posted by Scapes
FISHING TOURNAMENTThe weekly Fishing Tournament has been enabled.The tournament takes place every Saturday at Noon to 2:00 PM PDT (3:00 [..]
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7:11 am, March 22, 2015
Quote:
Originally Posted by GM Fasti
Hey there!If you're having the issue where the green splash screen is not filling in completely, please follow the steps from this th [..]
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7:11 am, March 18, 2015
Quote:
Originally Posted by Khrolan
Hi all, PTS is currently unlocking for play and it will remain up through next week. Fluffy commands should still be enabled from the [..]
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5:11 pm, March 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by SDG Netero
i just resolve this unistalling the game and reinstalling. thank [..]
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7:11 am, February 26, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Tron
There is known glitch about it actually... especially if you run archeag [..]
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5:11 pm, February 20, 2015
Quote:
Originally Posted by GM Fasti
The error with the Korean language pop up is a Hackshield error. Try our Hackshield troubleshooting steps. Also, try these steps as [..]
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5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
This thread has the fix for that particular error discussed. It's important that you not have antivirus applications disabled, so ma [..]
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5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Baddiez
Still waiting ona response
It doesn't appear that yo [..]
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7:11 am, February 17, 2015
Quote:
Originally Posted by Scapes
ArcheAge® Valentine's Day Caption ContestOfficial Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF AN [..]
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5:11 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by blackhole
I was downloading a driver update.
Thanks! I will p [..]
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5:11 pm, February 6, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Lucious
i hv followed all your direction but unfortunately i still cant log [..]
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5:11 pm, February 1, 2015
Quote:
Originally Posted by GM Fasti
Try these troubleshooting steps for me. Use the character you are able to access to make the in game changes.If the problem continues [..]
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5:11 pm, January 30, 2015
Quote:
Originally Posted by GM Fasti
Try the troubleshooting steps I posted on this other thread regarding Glyph. Post there if you continue to have trouble.
J [..]
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7:11 am, January 16, 2015
Quote:
Originally Posted by Scapes
ArcheAge® Sloth Glider Screenshot Contest Official Rules and Conditions NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE O [..]
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5:11 pm, January 12, 2015
Quote:
Originally Posted by BrandGuru
It sounds like you're having problem when Hackshield loads. For some troubleshooting tips, check out: https://trionworlds.zendesk.co [..]
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7:11 am, January 9, 2015
Quote:
Originally Posted by GM Hummingbird
Quote:
Originally Posted by Samarkand
Hello Hummingbird, I have some questions to ask. First woul [..]
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5:11 pm, January 8, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Hasut
bump,,i have this problem too..while im in game the screen goes black [..]
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5:11 pm, January 8, 2015
Quote:
Originally Posted by GM Fasti
I want to offer some steps to try, but can you confirm you have the game installed currently? If you're downloading the game from scr [..]
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5:11 pm, January 4, 2015
Quote:
Originally Posted by GM Fasti
Hey Blastguy, This DirectX 9 link should work for you on Windows 8.1. Once those files are installed they will simply add more data [..]
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5:11 pm, January 2, 2015
Quote:
Originally Posted by GM Fasti
That's a DirectX 9 error so go ahead and install these DirectX 9 files to your PC. Even if you have a newer version, go ahead and ins [..]
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5:11 pm, December 28, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Conch
I just bought a new computer and downloaded the game that I pay for a [..]
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5:11 pm, December 13, 2014
Quote:
Originally Posted by GM Fasti
Make sure to follow our Glyph troubleshooting steps, specifically, removing Glyph and downloading it again.If those steps don't resol [..]
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7:11 am, December 13, 2014
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Abra
Do we actually need to patch again, in order to log into the PTS, or is [..]
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5:11 pm, December 11, 2014
Quote:
Originally Posted by GM Fasti
For anyone who has disabled antivirus software, go ahead and enable it again. With it enabled, check your Quarantined files so see if [..]
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