6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
We have reversed these incorrect bans, but if you still cant login please log out completely and restart glyph. Sorry for the trouble e [..]
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8:11 am, March 31, 2018
Quote:
Originally Posted by Tinen
Greetings everyone! PTS World 2 will be open at 1 PM PDT (8PM UTC) for players to begin testing. With this, I will be disabling the mar [..]
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7:11 am, February 24, 2018
Quote:
Originally Posted by Muzzy
If you got an email, you won. We're still waiting for all winners to respond. Once all have been claimed we'll announce.
Jump [..]
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7:13 am, February 10, 2018
Quote:
Originally Posted by Muzzy
We've reached to the winners already. We have already had to draw new winners due to any original winners not replying. We're continuing [..]
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5:11 pm, January 24, 2018
Quote:
Originally Posted by BigDataDude
Can you try to run the browser one time in admin mode?If that doesn’t fix it can you try private/incognito mode once?
[..]
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7:11 am, January 14, 2018
Quote:
Originally Posted by BreakfastNinja
Hey there everyone! The team was able to get the EU auth servers restarted and you should be able to log in! Sorry for the trou [..]
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7:11 am, January 14, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Liq
Please some info, when serv login will be working.
It&am [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Baldr
Everything is looking good now! You should have no issues logging in now. Thank you for your patience during the restart.
Jum [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Fasti
Let's go ahead and move the conversation to this post. We'll keep that thread up to date as we work to address this issue.
Ju [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Fasti
Greetings,Our team is currently working to resolve the issue preventing players from accessing NA servers. We'll post regular updates un [..]
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6:11 pm, October 24, 2017
Quote:
Originally Posted by Tinen
Hey folks, just wanted to give you an update here real quick. Our network team has identified an issue and are working to resolve it cur [..]
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8:11 am, August 29, 2017
Quote:
Originally Posted by Muzzy
Hi everyone!The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on Wednesday, August 30th for weekly maintenance a [..]
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8:11 am, August 29, 2017
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 6:00 AM PDT on Wednesday, August 30th for weekly maintenance and [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working through a large amount of tickets at the moment, but your ticket is moving up the queue and will b [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! The issue should be resolved now, but if you have further issues, please make sure to submit a support ticket at support.trionworl [..]
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8:11 am, May 28, 2017
Quote:
Originally Posted by Hesk
Hello! Please review the Fresh Start FAQ:http://forums.archeagegame.com/showt...art-Server-FAQThe relevant section:If I delete all of my [..]
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6:11 pm, May 17, 2017
General Update NotesThe global cooldown of Endless Arrows has been adjusted from .20 seconds to .15 seconds.
The Violet Bloomfang's skill can now be set to automatic use.
You may notice a new Golden K [..]
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6:11 pm, May 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
General Update NotesThe global cooldown of Endless Arrows has been adjusted from .20 seconds to .15 seconds.
The Violet B [..]
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6:11 pm, May 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning adventurers!We will be updating PTS with our May Update, which features new limited time events and bug fixe [..]
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8:11 am, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble with this, you can also submit a support ticket by sending an email to support@trionwor [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
As you are already aware, some of us are having issues log [..]
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8:11 am, April 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- April UpdateThe following release notes contain information about the ArcheAge April [..]
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8:11 am, April 19, 2017
ArcheAge Version 3.0 Patch Notes -- April Update
The following release notes contain information about the ArcheAge April Update!General ChangesReduced the Guardian boss in Heart of Ayanad, but increa [..]
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6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Check out Celestrata's recent post in a different thread for the latest info on this issue.
Jump to post [..]
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8:11 am, April 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everybody! We're still looking into this, so we appreciate your patience as our investigation continues.
Jump to p [..]
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8:11 am, April 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Classypants
Ok stream just got finished and my question wasn't [..]
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8:11 am, March 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,The North American ArcheAge servers will be unavailable at 12:00 AM PST (UTC-7) on Wednesday, March 29 for we [..]
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8:11 am, March 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,The European ArcheAge servers will be unavailable at 2:00 AM UTC (PST+8) on Wednesday, March 29 for weekly ma [..]
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7:11 am, March 22, 2017
The following release notes contain information about the ArcheAge March 2017 Update!While Celestrata is on PTO, I am posting this for the team.
Therefore, yer stuck with a pic of my ArcheAge Dwarf [..]
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7:11 am, March 22, 2017
Quote:
Originally Posted by TrionBrasse
The following release notes contain information about the ArcheAge March 2017 Update!While Celestrata is on PTO, I am posting this [..]
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7:11 am, March 15, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, The North American ArcheAge servers will be unavailable at 8:00 AM PST (UTC-7) on Wednesday, March 15 for w [..]
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7:11 am, March 15, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, The European ArcheAge servers will be unavailable at 1:00 AM UTC (PST+8) on Wednesday, March 15 for weekly [..]
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5:11 pm, March 7, 2017
Quote:
Originally Posted by Baldr
Hey there! I have checked and do not see any issues currently. If you are still having issues please submit a ticket with our CS agents [..]
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7:11 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket (840499) was still moving up the queue, and our team will review it as soon as they take care of the tick [..]
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7:11 am, February 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're unable to log in and submit a ticket, you can contact our CS team by simply sending an email to support@trio [..]
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7:11 am, February 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
As others have pointed out, the new Mistagon's Crates coming into the game this week will have a chance to drop wrapped S [..]
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7:11 am, February 7, 2017
Quote:
Originally Posted by Amary
Hi everyone!The PTS will be unavailable at 2:00pm PST today, 2/6/2017 for a patch deploy. Estimated downtime is 90 minutes.Patch size sh [..]
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7:11 am, February 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're having trouble submitting a ticket on the support page, you can create a ticket be sending an email to suppo [..]
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7:11 am, January 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
9:45 AM PST Update: The team has resolved black screens and Reckoning is available for play once more. Thanks again for y [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Adventurers, Our team is currently working to address the black screen players may receive upon logging int [..]
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5:11 pm, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
Thanks for the info! I've logged a bug report for this issue so the team will take a look as soon as they can.
Jump to [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by Trion_Mobi
Hey everyone, hope you all enjoyed the holidays! Thank you all for your contest email entries so far and you can sign-up to become [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for January 4. Happy New Year! Here's where we are at for tod [..]
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7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 26. (Merry Kwanzaa today too!)Here's where we ar [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 25. (Merry Christmas Day and Happy First Day of [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
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7:11 am, December 24, 2016
As we've let you know over the past week, we've been preparing all of you a compensation gift for sticking with us over the issues we've encountered during the launch of ArcheAge: Revelation. As of to [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Skhull
The last big _|_ to the playerbase from Trion is that the compens [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by Morgana
9:55 PM: The login server maintenance is now complete, and we are letting new connections back into the game. We are continuing to mon [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
As we've let you know over the past week, we've been preparing all of you a compensation gift for sticking with us over t [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Edwardo
If my alt is in full screen mode, when it goes afk it g [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
2:27 PM PST Update: The login issues have been addressed, as well as the grey screens. Players should now be able to log [..]
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7:11 am, December 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
2:07 PM PST Update: The gray screens some players are experiencing are most likely related to the errors coming out of Gl [..]
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5:11 pm, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
6:44 AM PST Update: All EU login servers have been restarted, and this has again temporarily resolved this issue. Some pl [..]
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7:11 am, December 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
1:08 PM PST Update: An issue where Prophecy was briefly showing as "under maintenance" to new logins has been a [..]
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7:11 am, December 20, 2016
Patch NotesArcheAge Game Login Service: New optimization put in place aimed at improvement in login flow stability. NA has a disproportionately large number of users using ping-assist type services, [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by TrionBrasse
@GoodGame Unfortunately, the grace period timer is not functioning correctly when the login servers are under heavy load. We are [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Updated original patch notes to include:ArcheAge Game Login Service: New optimization put in place aimed at improvement in login flow st [..]
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7:11 am, December 20, 2016
Quote:
Originally Posted by Fasti
Here's where we are at for today:--Overnight, the team continued to keep an eye on the service and continued to make sure it was running [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day all! Welcome to the State of the Game update thread for December 16.Here's where we are at for today:--Overnight [..]
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7:11 am, December 16, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Closing this thread out, and we shall continue the conversation in our State of the Game thread.http://forums.archeagegam [..]
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5:11 pm, December 15, 2016
Quote:
Originally Posted by Morgana
Greetings Adventurers!We will be restarting all North American servers tomorrow at 8 AM PST so that engineers from both Trion and XL c [..]
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7:11 am, December 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Yuripon
Do you have an estimated time of how long testing usual [..]
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5:11 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Hello! The login servers are having some issues, but we are continuing the work to resolve those issues. Character transfers are, unfortu [..]
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7:11 am, December 14, 2016
Quote:
Originally Posted by TrionBrasse
Quote:
Originally Posted by digidude13
Do you have any insight on what your guys next plan of action [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hey guys! We're still hard at work trying to hammer out the login, queue and disconnect problems everyone is experiencing. We understand [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Morgana
UPDATE 22: 11:05pm While Reckoning's population has stabilized, we're still working on making the queue and login experience significa [..]
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7:11 am, December 13, 2016
Quote:
Originally Posted by Morgana
UPDATE 21: 9:12pm We are slowly letting more players into Reckoning, watching the health of the login server and game server alike. Th [..]
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7:11 am, December 12, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by LuanaNogueira
My friend My friend tried to connect several times, gettin [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
A lot of these issues have been resolved since you have submitted this request. If you still have issues, however, I'd suggest submitt [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Carthax
There were a lot of similar login issues to this surrounding 3.0 launch that have since been resolved. If this problem persists, I'd s [..]
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7:11 am, December 11, 2016
Quote:
Originally Posted by Khrolan
4:44pm PST Update: [Khrolan] NA SERVERS: The Kraken server will remain online for the time being as it's current player count is at ac [..]
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5:11 pm, December 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
4:42 PM UTC Update: We have made a change to configurations on our side, and we have seen a major improvement in logins ( [..]
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5:11 pm, December 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We have an official thread running on the downtime available here: http://forums.archeagegame.com/showthread.php?301051.
[..]
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5:11 pm, December 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Guys, the December 10th text was added to the login screen during the first period of testing because it was for all acco [..]
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5:11 pm, December 10, 2016
Bug FixesA bug that caused chat settings to be lost between logins has been fixed.
Fixed a bug where a deleted character’s name remains visible in the nation member list.
Resolved an issue w [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/8 9:00 PM PST Update: Testing has been completed! Thank you everyone for your participation!
Jump to post.. [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Khrolan
Hi there,It's a good question, happy to respond. When we released Secrets of Ayanad in early 2015, we mentioned that PTS would be wipe [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, We will be restarting the North American servers tonight at 6:15 PM PST to help resolve the existing login [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
5:52 PM Update: We are extending this issue to all worlds, as it appears to be related to logins. Our team continues to i [..]
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7:11 am, December 9, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We have an official thread running on these issues here: http://forums.archeagegame.com/showt...er-unavailable.
[..]
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7:11 am, December 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12:55 PM PST Update: We've updated the Marketplace on both Fresh Start and Legacy PTS servers. These marketplaces now ref [..]
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7:11 am, December 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
11:00 AM PST Update: PTS1 is now available! PTS2 is going through a final restart phase, and will be available in about 1 [..]
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7:11 am, December 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Bikaz
May I ask, why the testserver gets turned off in the time [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/2 12:00 PM PST Update: We're conducting an update to our login servers, and they'll be unavailable for the next 15 min [..]
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7:11 am, December 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/2 10:00 AM PST Update: The PTS is back open! Come on and join us! Testing will continue straight through the weekend w [..]
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7:11 am, December 2, 2016
Quote:
Originally Posted by Celestrata Bloodsong
12/1 9:00 PM PST Update: Testing has concluded for the evening. We'll resume our testing at 10 AM PST tomorrow!
[..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
7:48 PM PST Update: We've removed the queue for the rest of the testing tonight in order to load test the PTS server. If [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
7:25 PM PST Update: PTS is open and players are able to log in at this time. No issues have been identified in logging in [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
6:51 PM PST Update: We're going to continue to leave PTS2 down for the rest of the night, as we need to do more troublesh [..]
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5:11 pm, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Morning everyone! Our next testing window will be today, starting at 3 PM PST. You can find our testing schedule here: ht [..]
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5:11 pm, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Pest
It's especially fun on the PTS2... Trying to check anythin [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
EXTENDING TESTING WINDOW: Tonight's first testing window will be extended to 6 PM PST. Thanks everyone for your patience, [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware that that players are continuing to disconnect once picking a name at character creation, and we have narrow [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware that that players are continuing to disconnect once picking a name at character creation, and we have narrow [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers! We'll update the status of the public test server here as the server is online or offline, and what we're up [..]
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7:11 am, November 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Deliqo! Did you log into the game on the accounts in question between Nov. 9 and Noon PST on the 22nd?
Jump [..]
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