8:11 am, April 11, 2018
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Bellita
Like this? : https://www.twitch.tv/videos/152323172 from 26.00.... Af [..]
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8:11 am, April 11, 2018
Quote:
Originally Posted by Tinen
Greetings, everyone!We're aware that Conviction is currently not available, and the team is working to bring it back as soon as possible [..]
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6:11 pm, April 10, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello ArcheAge Adventurers,We are aware that both Nui and Thunderwing are currently unavailable, and our teams are workin [..]
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6:11 pm, April 7, 2018
Hello Adventurers,
We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preventing some players from accessing their characters in these serv [..]
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6:11 pm, April 7, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preven [..]
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6:11 pm, April 3, 2018
Quote:
Originally Posted by Quillodon
Can confirm, it doesnt require a shield. Current patchnotes already have the most recent text, but the in-game tooltip will be corre [..]
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8:11 am, March 28, 2018
Quote:
Originally Posted by Muzzy
We can't give you what we don't have, and try to ensure what we do give you is accurate. This is a linear process. We get notes from XL, [..]
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7:12 am, March 14, 2018
Quote:
Originally Posted by Tinen
Sorry about that folks - there's been a couple of network issues, which we've been jumping to resolve as quickly as possible. Things sho [..]
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5:11 pm, March 5, 2018
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Originally Posted by BigDataDude
I dont see an easy way to make this happen but I double check this week. As of now, I dont think this is possible in the "nor [..]
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7:11 am, March 3, 2018
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Originally Posted by Muzzy
I'm happy to sum it up for you. I'll be working on ways to use the forums to get Q&As out with a little more time between thread [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Grand Oral Disseminator
Now our community managers tell us, they will no longe [..]
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7:11 am, February 21, 2018
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by jahlon
So, since the official translations are going to be coming, no need [..]
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7:11 am, February 20, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello Adventurers, Coming up with 4.5, we're going to have a chance to adjust boss spawn timers. We know this is always [..]
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7:12 am, February 8, 2018
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Doncella
Hi, I got a question about gems, are we able to extract t1 gems f [..]
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7:11 am, February 3, 2018
Quote:
Originally Posted by Tinen
The honor potions will be returning to the gift coin shop as soon as possible. We discovered an issue with them last night that required [..]
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7:11 am, January 25, 2018
Quote:
Originally Posted by Muzzy
Ealoeth,We'll look into this for you, however, they are correct. For example, if a box has a 10% chance to drop something, that does not [..]
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7:11 am, December 20, 2017
Quote:
Originally Posted by Quillodon
Lol that's more of a functionality issue, i think. Look's like the Auction House is pulling EVERY POSSIBLE item name in the game fil [..]
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7:11 am, December 20, 2017
Quote:
Originally Posted by Muzzy
ArcheAge : notes de patch officielles de Maelström Les notes suivantes contiennent des informations sur la sortie de notre d [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 12, 2017
Quote:
Originally Posted by Muzzy
I will say, the patch notes will contain a lot of small bits of detail that were left out of the blogs I've written and the livestreams [..]
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7:11 am, December 6, 2017
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Originally Posted by Muzzy
That feature isn't accessible yet (cross server abilities), but the team is working on making it possible. We're expecting to keep world [..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Tinen
Update: The team is continuing to work overnight directly with the XL team in order to ensure that PTS is brought back online with as fe [..]
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7:11 am, November 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi everyone,During the send of this compensation, the wrong item was included. We are removing the erroneous item (pet he [..]
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7:11 am, November 11, 2017
Quote:
Originally Posted by Muzzy
We've been keeping track of this and collecting ideas. However, we don't have the means to check them against what is possible, or what [..]
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7:11 am, November 9, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers!Below is the Letter From The Team: Into The Maelstrom article. We're opening this up for an official discussion. There [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Muzzy
I've been keeping up with this thread. I wanted to see where the natural discussion went before commenting. I really appreciate how well [..]
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8:11 am, October 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey, we got this bug reported over to XL. Sorry about that! Hopefully we can get it fixed up for a future update.
[..]
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8:11 am, October 11, 2017
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Originally Posted by Muzzy
I'm already in and will try to be there for that discussion. Looking forward to getting a well rounded perspective with as little bicker [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
Hi Lamu, This is still something XL is working on. The issue is that, while it may only happen at certain times for you, those same exac [..]
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6:11 pm, September 27, 2017
Quote:
Originally Posted by Tinen
I poked Amary about getting that update out to the PTS, and she was able to get it out to y'all. I'm going to try to keep the PTS store [..]
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8:11 am, September 15, 2017
Quote:
Originally Posted by Muzzy
Hello everyone,There is a known issue with the quest is called "Kirby's Gift".The completion requirements for it are completin [..]
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6:11 pm, September 14, 2017
Quote:
Originally Posted by Muzzy
AFK Kick timer will be taken down next Monday, the 18th.We try to keep the maintenance time to a regular schedule, but technology doesn' [..]
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8:11 am, September 14, 2017
Come and join us in celebrating the 3rd year anniversary of ArcheAge with puppies, fireworks and plenty of gifts and rewards.Happy 3-Year Anniversary!
To celebrate our 3 year anniversary with all you [..]
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8:11 am, September 14, 2017
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Originally Posted by Muzzy
Come and join us in celebrating the 3rd year anniversary of ArcheAge with puppies, fireworks and plenty of gifts and rewards.Happy 3-Yea [..]
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8:11 am, September 7, 2017
Quote:
Originally Posted by Muzzy
Planning when to post, and what to post are two very separate things. We've been handing out information about the Evolution since July [..]
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8:11 am, September 7, 2017
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Originally Posted by Muzzy
Edwardo, players were asking for evolutions for a long time as well, but we decided to wait until we had as much info as possible to exp [..]
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6:11 pm, August 24, 2017
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Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, August 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Twilightmagus
So the peace for grabbing land is pretty nice, bu [..]
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8:11 am, August 19, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey, just to jump in here, I want to clarify what was said -- I said we'd look at it. I did not say it would be changed. [..]
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8:11 am, August 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and one of our agents will reply as soon as possible. Thanks for your patience!
[..]
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8:11 am, August 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey fam, So as you're reading here, XL does have big plans for upcoming combat changes -- these were the changes that we [..]
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8:11 am, August 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working through a large amount of tickets at the moment, but your ticket is moving up the queue and will b [..]
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8:11 am, July 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and one of our CS agents will reply as soon as possible. They're currently working [..]
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8:11 am, July 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gamepro03
I do want to ask about something specific, and that i [..]
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8:11 am, July 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! I'm afraid we can't assist with ban appeals on the forums. Our team will review your tickets as soon as possible.
[..]
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8:11 am, July 25, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid we can't assist with ban appeals on the forums, but if you've submitted an appeal to our CS team they'll review it as [..]
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8:11 am, July 21, 2017
Teach Muzzy: Trade Run Edition — July 21st at 1:30 PM PDT (8:30 PM UTC)
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Hey Adventurers,
This week we'll be on Vengeance to [..]
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8:11 am, July 21, 2017
Quote:
Originally Posted by Muzzy
Teach Muzzy: Trade Run Edition — July 21st at 1:30 PM PDT (8:30 PM UTC)Hosts:Community Manager - Joe "TheBlueMuzzy" [..]
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6:11 pm, July 17, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by silverliew
looking to construct some research guide for under used class [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DoesntMatter
right with that being said, i can not use glyph period beca [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We can't assist with ban appeals on the forums, but one of our CS agents will review your appeal as soon as possible!
[..]
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6:11 pm, June 26, 2017
Quote:
Originally Posted by ZamboniChaos
Due to a recent surge of tickets our response times are longer than usual. The team is working through them as quickly as possibl [..]
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8:11 am, June 26, 2017
Quote:
Originally Posted by Muzzy
Hi there!Players who purchased 3 credit rewards pack in a row will receive their Golden Key as soon as possible - most likely tomorrow.
[..]
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8:11 am, June 24, 2017
Quote:
Originally Posted by Muzzy
I did not list that as a SOLUTION, I just stated it in case people were unaware that it was still possible to get without paying money y [..]
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8:11 am, June 23, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Praedyth
I got a new graphics card just the other week...is it possible [..]
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6:11 pm, June 17, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Noodlex
No, really. Every time, every day, like every 10 sec for 5 minut [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your ticket is moving up the queue, so one of our CS agents will reply as soon as possible. Thanks for y [..]
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6:11 pm, June 15, 2017
Quote:
Originally Posted by Fasti
Hi there,With antivirus software there's always a risk of a false-positive after an update. Software updates to game code, or installers [..]
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8:11 am, June 15, 2017
Quote:
Originally Posted by ZamboniChaos
I just created a bug report for this, so the team will take a look as soon as they can. Thanks for the info!
Jump to p [..]
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8:11 am, June 15, 2017
Quote:
Originally Posted by Muzzy
Hey everyone,Just checking in. It seems like this is still happening. If anyone can get video of this, it would be supremely helpful whe [..]
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8:11 am, June 15, 2017
Quote:
Originally Posted by Hesk
Hello! Please make sure to submit a ticket at support.trionworlds.com if you haven't and we'll be happy to investigate any possible solut [..]
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6:11 pm, June 14, 2017
Quote:
Originally Posted by Fasti
Hey there,While it's not always the case, often it seems that errors in the 2000s indicate something is blocking the authentication of y [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Muzzy
Hi there,Pricing for foreign currency rates is a tricky endeavor because it shifts so frequently. We periodically do a Trion-wide review [..]
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6:11 pm, June 5, 2017
Greetings!
The Auction House lock is not going to be implemented. You will still be able to list auctions until the update. Please see the reply to this thread from TrionBrasse for more info.In prepa [..]
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6:11 pm, June 2, 2017
In preparation for the Erenor Eternal (3.5) update the ability to list items on the Auction House will be temporarily disabled on all servers until 3.5 is released.
Here are the times we'll be lockin [..]
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6:11 pm, June 2, 2017
Quote:
Originally Posted by Fasti
In preparation for the Erenor Eternal (3.5) update the ability to list items on the Auction House will be temporarily disabled on all se [..]
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8:11 am, May 27, 2017
Nothing puts you on the cutting edge of fashion like an excellently crafted piece of cloth. These new pullovers are the perfect way to put one over on your rivals.
Coming in different varieties, ea [..]
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8:11 am, May 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Nothing puts you on the cutting edge of fashion like an excellently crafted piece of cloth. These new pullovers are the p [..]
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8:11 am, May 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Please refrain from copy/pasting your ticket correspondence on the forums. It appears our CS agent has escalated you t [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Fasti
Hey all,The Golden Ticket reward item was made available in an unintended way and NA and EU ArcheAge servers have been brought offline t [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Morgana
On the behalf of Khrolan:All,Thanks for bearing with us today as we worked to reverse the inadvertent, automated distribution of bonus [..]
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8:11 am, May 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Cynddelw
I have put 5 replendant regrade scrolls as well as 5 s [..]
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6:11 pm, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! A fix for this display issue is in the works and will be implemented as soon as possible. I'm sorry for the confusi [..]
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8:11 am, April 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is currently investigating and it appears to be a display bug that's causing this. Instead of all of your Pat [..]
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8:11 am, April 22, 2017
Ah goddess, I think I just gained 5 pounds from looking at this house.
This week’s newest Marketplace item is a tasty treat that none can beat! If you were looking for the perfect house to [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
As you are already aware, some of us are having issues log [..]
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8:11 am, April 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I've logged a bug report for this issue, so the team will take a look as soon as possible. Thanks for the heads up!
[..]
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8:11 am, April 14, 2017
Yes, it’s I, Rose Avonelle of the Joyful Homebuilder Society. I know, I know, you’ve become speechless again. I’m simply too beautiful and too fashionable to bear.
I&a [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by SafL
Before the server went down was my friend with the car and [..]
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8:11 am, April 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
To answer the OP though, yes, there is absolutely a possible chance those wings can return in the future, but we don't ha [..]
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6:11 pm, April 6, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by HoleID
Well a beautifull Surprise this morning, my character is fixed, a [..]
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8:11 am, April 4, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Sesilia
thay return again. HOW do ban thay? one MONTH reports- not helpi [..]
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8:11 am, April 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
I think people have been posting threads like this for a very long time. :) And the answer is no, the game is not in trou [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Jez
Hi. I just tried to add a new payment method to pay for a patron su [..]
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5:11 pm, March 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account and I didn't see any reason you'd be prevented from playing on the NA Fresh Start server. I n [..]
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5:11 pm, March 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Orio
I am still waiting until Jason puts on YT the interview. U [..]
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7:11 am, March 17, 2017
Quote:
Originally Posted by ZamboniChaos
I'm afraid not. Once an account has been flagged as Fresh Start, you won't be able to create a character on a Legacy server and v [..]
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7:11 am, March 15, 2017
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by youtube Jasonwivart
Full interview Friday, story time with Quil Wednesday/ [..]
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7:11 am, March 14, 2017
Quote:
Originally Posted by Hesk
Hello! If you do not have a current ticket in regarding this issue, please submit one with as much information as possible. While we are [..]
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7:11 am, March 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! We're working through a large amount of tickets at the moment, but our CS team will reply as soon as possible.
[..]
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7:11 am, March 10, 2017
Quote:
Originally Posted by Baelron
I've verified your ticket is currently in queue. Our customer support team will review your account and reply back to your ticket as s [..]
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5:11 pm, March 7, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry you haven't received a reply yet, but our CS team is working to get caught up as quickly as possible. We'll [..]
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7:11 am, March 1, 2017
Quote:
Originally Posted by Baelron
Unfortunately we are unable to address your suspension via the forums. Please submit an appeal or update your current appeal, and our [..]
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7:11 am, February 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Thank you for the reports! This was most assuredly unplanned, and we are working to fix it as quickly as possible. Main t [..]
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7:11 am, February 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,We're aware that the Vengeance server is unavailable, and the team is currently working to restore [..]
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7:11 am, February 22, 2017
Quote:
Originally Posted by Baelron
Unfortunately we are unable to address your suspension via the forums. Please update your current appeal and our gamemasters will repl [..]
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7:11 am, February 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
As others have pointed out, the new Mistagon's Crates coming into the game this week will have a chance to drop wrapped S [..]
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7:11 am, February 15, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I just logged a bug report for this, so the team will investigate as soon as possible. Thanks for the heads up!
[..]
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