8:11 am, April 18, 2018
Quote:
Originally Posted by Muzzy
Hey Rightryder,The support team is working through the tickets as fast as they can. You are in a line that you can't see, but they are r [..]
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8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 18th for weekly maintenance and scheduled se [..]
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8:11 am, April 17, 2018
Quote:
Originally Posted by Muzzy
Hi everyone! The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 18th April for weekly maintenance and schedul [..]
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8:11 am, April 11, 2018
Quote:
Originally Posted by Tinen
Greetings, everyone!We're aware that Conviction is currently not available, and the team is working to bring it back as soon as possible [..]
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6:11 pm, April 10, 2018
Quote:
Originally Posted by Celestrata Bloodsong
We're aware, and we're working on getting both servers up ASAP. Official thread is here -- http://forums.archeagegame.com [..]
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6:11 pm, April 10, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Hello ArcheAge Adventurers,We are aware that both Nui and Thunderwing are currently unavailable, and our teams are workin [..]
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6:11 pm, April 7, 2018
Hello Adventurers,
We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preventing some players from accessing their characters in these serv [..]
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6:11 pm, April 7, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've decided to temporarily disable the Transfer Service and Character Rename Service due to a technical issue preven [..]
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6:11 pm, April 6, 2018
Hello Adventurers,
The Bloodsalt Bay arena is only accepting 2 teams, and providing Kyrios Badges to both teams at the end of it. Clearly this is not working as intended and will be fixed.
It&rs [..]
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6:11 pm, April 6, 2018
Quote:
Originally Posted by Muzzy
Hi everyone!At 10 AM PDT on Friday, April 6th, the NA servers, will be restarted to temporarily disable Bloodsalt Bay until a bug can be [..]
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6:11 pm, April 6, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,The Bloodsalt Bay arena is only accepting 2 teams, and providing Kyrios Badges to both teams at the end of it. Clearly [..]
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6:11 pm, April 5, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Skills General Adjusted the names and functionality of specific debuffs: Freeze is now called Frostbite.
Deep Freeze is [..]
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8:11 am, April 3, 2018
Quote:
Originally Posted by Tinen
Unfortunately, it wasn't working in our build, which is why there was no further detail given on it, and then removed.
Jump t [..]
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8:11 am, March 30, 2018
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by Kalli Matthews
so marks translation so far was that the skill gives a +20% [..]
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8:11 am, March 29, 2018
Quote:
Originally Posted by Tinen
Hey guys - we've identified the issue causing these crashes, and will be bringing PTS back online soon. In the meanwhile, XL is working [..]
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7:11 am, March 23, 2018
Quote:
Originally Posted by Muzzy
Hey everyone,I received many PMs about this issue and saw this post as well as the one on the reddit. A solution has been found and we w [..]
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7:11 am, March 16, 2018
Quote:
Originally Posted by Muzzy
I'm working with Mark over at Omnom.io on a Creator based project. It's slow going, but I think we'll make some progress this coming mon [..]
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7:12 am, March 15, 2018
Quote:
Originally Posted by Muzzy
We're working towards our official announcement, but much of it is tied in with having the game available for you, as well as website li [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
I'm happy to sum it up for you. I'll be working on ways to use the forums to get Q&As out with a little more time between thread [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Grand Oral Disseminator
Now our community managers tell us, they will no longe [..]
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7:11 am, March 1, 2018
Quote:
Originally Posted by Muzzy
As the article says, "After the event ends, once per day over 4 days, we’ll reveal one Yata prince to be an impostor or t [..]
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7:11 am, February 24, 2018
Quote:
Originally Posted by Muzzy
I've actually been working to tier up my obsidian weapons, which requires abyssal crystals. I was solo-ing for shards most of the time u [..]
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7:11 am, February 2, 2018
Greetings, Adventurers!
Recently, there has been an increasing number of instances of players using a long standing behavior to **** world bosses such as the Leviathan, and Abyssal Kraken. This metho [..]
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7:11 am, February 2, 2018
Quote:
Originally Posted by Tinen
Greetings, Adventurers!Recently, there has been an increasing number of instances of players using a long standing behavior to **** worl [..]
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7:11 am, January 14, 2018
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Liq
Please some info, when serv login will be working.
It&am [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Fasti
Greetings,Our team is currently working to resolve the issue preventing players from accessing NA servers. We'll post regular updates un [..]
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7:11 am, December 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
We've opened PTS World 1 as it's correctly stabilized and working properly. We're working on PTS World 2 now!
[..]
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5:11 pm, December 18, 2017
Quote:
Originally Posted by Tinen
Morning everyone, we're aware of the current issues with Kyrios and Aranzeb, and our networking team is investigating.
Jump t [..]
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7:11 am, December 15, 2017
Quote:
Originally Posted by Trion Socke
Hey Smoothcriminal and Crossing, Thanks for the report! I can confirm that I see the same behavior and that it is in fact a bug. I [..]
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7:11 am, December 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
This is most likely working as intended, as they are being moved to the cross-server arena queue. Technically, for a time [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Quillodon
Ah, that should say "healing" not "received healing."The hovertext when you pick the manual is correct, but the [..]
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7:11 am, December 6, 2017
Quote:
Originally Posted by Muzzy
That feature isn't accessible yet (cross server abilities), but the team is working on making it possible. We're expecting to keep world [..]
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7:11 am, December 6, 2017
Quote:
Originally Posted by Muzzy
Hi all, This is due to a DDoS attack on the AA EU server. We are constantly working to mitigate this attack, which is why it only affect [..]
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7:11 am, December 1, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by BlindTrinity
The commands are not working for me either.
I a [..]
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7:11 am, November 23, 2017
Hello Adventurers,
There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the DDoS: Should it continue, our team will remain vigilant and mai [..]
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7:11 am, November 23, 2017
Hello Adventurers,
The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with different tactics. We are still working with the ISPs to help in any [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,There will not be a livestream this Friday, November 24th. The studio is off for Thanksgiving holiday. Regarding the D [..]
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7:11 am, November 23, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, The continual intermittent DDoS attacks are not in full force, but we expect them to continue, potentially with diff [..]
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7:11 am, November 21, 2017
Hello Adventurers,
As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made XL aware of this, and both XL and Trion promptly began working [..]
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7:11 am, November 21, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers, As many of you are aware, there were issues with UCC not transferring on Eanna during the server Evolutions. We made [..]
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7:11 am, November 15, 2017
Quote:
Originally Posted by Quillodon
This'll be covered in greater detail in an article and livestream later this week. But the short version is:1) They didn't lower the [..]
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8:11 am, October 28, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and XL finally found one that works! I'll lay out the details be [..]
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8:11 am, October 27, 2017
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by EcclipseOfTheMoon
ANd what will happen when? People are missing the second day [..]
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8:11 am, October 25, 2017
Hello Adventurers,
We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, and we've finally found one that works! I'll lay out the details [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Quillodon
In a world where dwarves can summon futuristic, magical, mechanized suits of battle armor from the interdimensional void at will, an [..]
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8:11 am, October 25, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers,We've been working with XL to get a fix for the missing UCC on Eanna. Both Trion and XL have tried many approaches, an [..]
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6:11 pm, October 24, 2017
Quote:
Originally Posted by Tinen
Hey folks, just wanted to give you an update here real quick. Our network team has identified an issue and are working to resolve it cur [..]
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8:11 am, October 18, 2017
Quote:
Originally Posted by Muzzy
We are aware of some instability across the EU servers at this moment. We're working to smooth this out. We'll keep you updated right he [..]
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8:11 am, September 29, 2017
XL Visit & More — September 29th at 1:30 PM PDT (8:30 PM UTC)
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Executive Producer - Merv "Khrolan" Lee Kwai
Pr [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
XL Visit & More — September 29th at 1:30 PM PDT (8:30 PM UTC)Hosts:Community Manager - Joe "TheBlueMuzzy" Br [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
Hi Lamu, This is still something XL is working on. The issue is that, while it may only happen at certain times for you, those same exac [..]
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8:11 am, September 23, 2017
Hey Everyone,
With the majority of the team working hard in Korea at XL I don't feel as if I can answer enough of the questions as effectively as if I had one of the more knowledgeable team members o [..]
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8:11 am, September 23, 2017
Quote:
Originally Posted by Muzzy
Hey Everyone,With the majority of the team working hard in Korea at XL I don't feel as if I can answer enough of the questions as effect [..]
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8:11 am, September 15, 2017
Quote:
Originally Posted by Muzzy
We are aware NA server Thunderwing is currently down. Stay tuned for more information!Update 1 5:15: We're working on a restart. This ca [..]
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8:11 am, September 10, 2017
Good evening everyone,
It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of th [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Muzzy
Tears of joy here. So happy that it went as well as it did. We're definitely working on the issues that did show themselves and we'll be [..]
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8:11 am, August 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your tickets are still moving up the queue, and our team will review them as soon as they can. Please keep in mind our [..]
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8:11 am, August 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working through a large amount of tickets at the moment, but your ticket is moving up the queue and will b [..]
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8:11 am, July 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and one of our CS agents will reply as soon as possible. They're currently working [..]
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8:11 am, July 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Miraju
So, you said you'd give me a response for the question I [..]
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8:11 am, July 28, 2017
Greetings all Adventurers, great and small!
Over the past year, we've seen a lot of discussion among players about the need for server consolidation. The number of players in each server is critical [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should now be resolved (we had a networking issue separate from the downtime). If you continue having problems connecti [..]
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8:11 am, July 18, 2017
Quote:
Originally Posted by Muzzy
An economy system like this definitely requires working with those on your server to attain maximum efficiency. Meet the demand! I would [..]
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8:11 am, July 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gamepro03
Not to point out the obvious- but from my experience [..]
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8:11 am, July 8, 2017
...but not in a way you anticipated. :)
Over the last few weeks, I've gotten a lot of questions on what I'm doing now that a new Community Manager, Muzzy, is here. I've also read quite the number of t [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
...but not in a way you anticipated. :) Over the last few weeks, I've gotten a lot of questions on what I'm doing now th [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the delay. Our team is working through the queue and they'll reply as soon as they can!
Jump to p [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey there Blackberry -- our CS team is working hard to make sure players get responses as soon as they can, but we've had [..]
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6:11 pm, June 26, 2017
Quote:
Originally Posted by ZamboniChaos
Due to a recent surge of tickets our response times are longer than usual. The team is working through them as quickly as possibl [..]
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8:11 am, June 20, 2017
Quote:
Originally Posted by Muzzy
Hi all,We've done a lot of manual fixing with players to address this issue. If you were not handled manually and are still affected by [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by Trion Socke
Hi romonster,I just checked this morning and saw that Quill's fix is now in game.It is a small change though, instead of "in [..]
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8:11 am, June 14, 2017
Quote:
Originally Posted by Trion Socke
Hi Kaylethe,This is in fact a text bug with this quest. The quest is working as intended, so simply crafting the pack and then tal [..]
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8:11 am, June 13, 2017
Quote:
Originally Posted by Trion Socke
Hey Predaeus,This unfortunately is just a text error, the recipe is working as intended.Fixed the string in the folio.Thanks for t [..]
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6:11 pm, June 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey Ember, we're aware of this error and the staff is working to get the server back online for everyone. You can keep an [..]
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6:11 pm, June 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by YouTRIPPIN
welcome back celestrata! hope you had a good holiday [..]
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8:11 am, June 11, 2017
Quote:
Originally Posted by Muzzy
We actually have been working on it since around when this thread started, but I kept getting sidetracked with IRL stuff to come in and [..]
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8:11 am, June 11, 2017
Quote:
Originally Posted by Muzzy
Hi there, There is another post that I commented in stating that we are aware of some issues with the boss spawn timers. We're working i [..]
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8:11 am, June 7, 2017
Quote:
Originally Posted by Muzzy
UPDATES! We got your updates! :D We will force expire all auctions in place when we update for 3.5. You may see these as "cancelle [..]
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6:11 pm, June 5, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Sayle
When i see post like that i am like does this guy even understand [..]
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8:11 am, June 3, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by okram2k
Notice me fluffy! doesn't seem to be working...
Corr [..]
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8:11 am, May 31, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! This bug has been verified and passed along to the dev team, but I'm afraid we don't have any additional info to share [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Morgana
1:33 PM Update: While are still working on resolving the issue, the team has made steady progress. We'll be back in another hour with [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Morgana
2:38 PM PDT Update: The team is still diligently working on cleanup, and progress has been steady. However, there is still a fair bit [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Morgana
4:40PM PDT Update: While the team is still working on resolving the issue, we wanted to share additional details. The Golden Tickets w [..]
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8:11 am, May 13, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Update 3.5 is coming on June 7! – GET HYPE! Update 3.5: Erenor Eternal is coming on June 7. You'l [..]
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8:11 am, May 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Update 3.5 is coming on June 7 [..]
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8:11 am, April 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is currently investigating and it appears to be a display bug that's causing this. Instead of all of your Pat [..]
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8:11 am, April 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello everyone!Windows 10 has been working very well with ArcheAge and all of our other games. However, the recent Win 10 [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by GenesiS
You forgot to add "in 2-3 month" at the end.
[..]
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6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Celestrata recently posted an update on this issue over in this thread. We're still working to nail down exactly wh [..]
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8:11 am, April 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, wanted to drop by for an update on this.Right now, there isn't much new news to share, sadly. The team has cont [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
It looks like this morning's European network issue has returned across all our games, which means those already in the g [..]
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8:11 am, April 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team will respond as soon as they take care of the tickets in front of yours. Sorry for the wait!
Jump [..]
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8:11 am, April 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
I think people have been posting threads like this for a very long time. :) And the answer is no, the game is not in trou [..]
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6:11 pm, March 30, 2017
Quote:
Originally Posted by BigDataDude
Fluffy is being moved to a new and bigger box so it may not be up until late today or tomorrow. I will make sure to update this th [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry for the wait. Our team is working through a large amount of tickets, so our response times have been much longer [..]
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5:11 pm, March 23, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning everyone!So, a few things here:1. We've reached out to discuss the matter with XL to learn more about this c [..]
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