8:11 am, March 31, 2018
Quote:
Originally Posted by Muzzy
Anyone who received this email/care package is a Founder. The crate can be applied to Legacy or Fresh Start account.
Jump to [..]
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7:11 am, March 17, 2018
Quote:
Originally Posted by Muzzy
We'll be sending you a twitch message with your prize code, OR we'll ask you in that message for your server and username so we can appl [..]
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7:11 am, March 16, 2018
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture Sale
It’s time for some Spring cleaning. You can freshen up your homestead with these [..]
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7:11 am, March 16, 2018
Quote:
Originally Posted by Yaviey
Here’s a look at upcoming sales to celebrate the arrival of Spring!Spring Cleaning Furniture SaleIt’s time for some [..]
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7:11 am, December 13, 2017
Epic naval battles await you in Bloodsalt Bay!
The Maelstrom has arrived! We've sailed through Bloodsalt Bay with you, previewed the system updates in 4.0, and crafted a Gem Overhaul overview to ce [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Muzzy
Epic naval battles await you in Bloodsalt Bay!The Maelstrom has arrived! We've sailed through Bloodsalt Bay with you, previewed the syst [..]
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6:11 pm, September 9, 2017
Hello adventurers,
Each account may now log in to glyph.net to retrieve their Worldweaver pack! You may only claim 1 per account.https://archeage.trionworlds.com/acc...ut.action?dd=1
This pack is only [..]
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6:11 pm, September 9, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Tintin
I think you may be able to fix that via ticket. I respon [..]
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8:11 am, September 8, 2017
Hello everyone,
Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution due to a way the data is structured within the game. While your [..]
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8:11 am, September 8, 2017
Quote:
Originally Posted by Muzzy
Hello everyone, Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution [..]
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8:11 am, August 17, 2017
Greetings Adventurers!
The 1-Credit Transfers begin August 16th and will continue through August 30th.
We know the Evolutions bring about many concerns, and because the process creates necessary dis [..]
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8:11 am, August 17, 2017
Quote:
Originally Posted by Muzzy
Greetings Adventurers!The 1-Credit Transfers begin August 16th and will continue through August 30th.We know the Evolutions bring about [..]
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8:11 am, August 17, 2017
Quote:
Originally Posted by Muzzy
Greetings Adventurers!The 1-Credit Transfers begin August 16th and will continue through August 30th.We know the Evolutions bring about [..]
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8:11 am, May 27, 2017
Greetings Adventurers,
It has come to our attention recently that some players are moving under the game's terrain or inside of environmental objects that they should not be inside in order to gain an [..]
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8:11 am, May 26, 2017
Greetings Adventurers,
It has come to our attention recently that some players are moving under the game's terrain or inside of environmental objects that they should not be inside in order to gain an [..]
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8:11 am, May 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,It has come to our attention recently that some players are moving under the game's terrain or insi [..]
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8:11 am, April 28, 2017
Quote:
Originally Posted by Baldr
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustra [..]
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8:11 am, April 28, 2017
Quote:
Originally Posted by Baldr
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustra [..]
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8:11 am, April 27, 2017
Now’s a great time to grab some credits! Purchase one of the below credit packs and you’ll receive one of the following bonus gifts.
Unlike the prior bonus gifts from credit packs [..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Elendriss
I participated in the last official homebuilders cont [..]
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5:11 pm, March 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your purchase was approved today and the credits should have been delivered to your account. Sorry for t [..]
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7:11 am, March 3, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Dhelmises
Tried it, unplugged for 10 mintues. No success.
I [..]
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7:11 am, February 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Pryam
As a leader of my guild, I am supposed to get the [Guild [..]
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7:11 am, January 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account, and it appears you canceled your Patron subscription before it became active. Since you alre [..]
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7:11 am, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue. Our team will reply as soon as possible!
Jump to pos [..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi there CorScor,With the ArcheAge livestreams, we ask players what type of account they have and then give them an appro [..]
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7:11 am, January 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Sorry to hear that you are leaving us, but please do not use third-party programs to cheat or bot within ArcheAge. Your p [..]
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5:11 pm, January 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Oooookay guys, I think this is enough, and he got the point. OP, sorry to hear that you're going, but we only ask for a p [..]
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7:11 am, January 13, 2017
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from logging in, and we want to offer you all a pack of compensation items. Our teams [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from l [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by Celestrata Bloodsong
For those of you who are still crashing, the team needs your dxdiag files to help better diagnose what may be the problem [..]
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7:11 am, January 1, 2017
Quote:
Originally Posted by Carthax
This should not be region specific, as creating any kind of legacy character would prevent you from playing on fresh start, both EU an [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account, and it appears to be flagged as a Legacy account. This means you won't be able to log into Fr [..]
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7:11 am, December 24, 2016
As we've let you know over the past week, we've been preparing all of you a compensation gift for sticking with us over the issues we've encountered during the launch of ArcheAge: Revelation. As of to [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
As we've let you know over the past week, we've been preparing all of you a compensation gift for sticking with us over t [..]
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7:11 am, December 19, 2016
Quote:
Originally Posted by Carthax
I would double check that you are logging in to the correct account. Almost every instance we encounter of players missing characters [..]
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5:11 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Hello JustSayMeow - I've reviewed your most recent response, and I believe you may have read it incorrectly. Please review the response r [..]
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5:11 pm, December 14, 2016
Quote:
Originally Posted by Hesk
Unfortunately, we're unable to discuss account bans on the forums. Please submit an appeal to appeals@trionworlds.com if you want to disp [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! For issues with purchases on the incorrect account, please make sure to submit a support ticket at support.trionworlds.com so that [..]
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7:11 am, December 11, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Glenfiddich
I can't purchase anything higher than the base $5 credit pa [..]
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7:11 am, December 11, 2016
Quote:
Originally Posted by TrionBrasse
The best way to contact Customer Support is by submitting a ticket via support.trionworlds.comWe stopped doing emails and phone su [..]
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5:11 pm, December 10, 2016
A new update means new packs, and we have a few changes to how packs are handled!
Starting with Revelation, we’re splitting packs into two groups: A pack made for those on Legacy Servers, [..]
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7:11 am, December 8, 2016
We've recently gotten a lot of questions from you all regarding the specifics of the Fresh Start server, how accounts on the new server work, and what you can expect when playing there. We've taken yo [..]
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7:11 am, November 16, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 15, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
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7:11 am, November 12, 2016
November 11, 4:38 PM PDT Update -- Network Issues Remain Ongoing
Adventurers, our teams continue to work to solve these network issues, and will be continuing to work on them throughout the weekend. [..]
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8:11 am, October 20, 2016
Quote:
Originally Posted by ZamboniChaos
Using macros in this way is definitely not allowed and would be considered an exploit. I'd encourage anyone who uses these macros [..]
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6:11 pm, October 6, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just reviewed your ticket, and it looks like one of our CS agents was able to remove your authenticator from your ac [..]
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6:11 pm, October 2, 2016
Quote:
Originally Posted by Carthax
Trion does not delete characters for any reason. However, as BlindTrinity mentioned, this could be the result of a server merge. I wou [..]
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6:11 pm, October 2, 2016
Quote:
Originally Posted by Carthax
Sorry to hear about your troubles recovering this account. While we're happy to help players recover these accounts, we are required t [..]
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8:11 am, October 2, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Since the account you contacted us from initially is not the account having the Patron issue, our account verification [..]
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6:11 pm, August 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I just reviewed the support ticket you submitted, and it appears our CS team was able to help update your email and al [..]
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6:11 pm, August 8, 2016
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Shrekt
Why do I see all these old accounts I played against ran by new & [..]
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6:11 pm, July 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm afraid we aren't able to assist with appeals on the forums. Please refer to your existing tickets if you'd like to [..]
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6:11 pm, July 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, I can answer this question pretty accurately. When you appeal, it doesn't just go into a void, nor does it get sent t [..]
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6:11 pm, June 16, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked at our logs for your registered account, and I'm unable to find any evidence of a login attempt, successful or not. Pl [..]
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6:11 pm, May 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
As I posted in another thread:
Quote:
To clarify this, this announcement was made to all guilds and play [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
If you still have that gift showing in glyph, it most likely will not be applied to your account. That promotion ended mo [..]
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6:11 pm, May 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So this conversation at large is against the rules here on the forums, but I'll leave it with this. If you know anyone's [..]
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6:11 pm, May 20, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Deathdealer
I don't talk much in general discussion. I enjoy re [..]
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6:11 pm, April 20, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Hunterflayk
My account was banned unfairly. It has more than a week I'm [..]
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6:11 pm, April 15, 2016
Quote:
Originally Posted by ZamboniChaos
I'm afraid that we cannot assist with ban appeals on our forums. If our CS team has already denied your appeal, their decision is [..]
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7:11 am, January 27, 2016
ArcheAge Version 2.5, Build 8.0 Patch Notes -- BloodsongHeed the call of the Bloodsong: Mistsong Summit is here!"Aurorian pioneers have been leaving their villages, heading towards Mistmerrow in [..]
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7:11 am, January 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Sorry Aney, but you'll need to answer those questions from customer service for us to appropriately identify that you are [..]
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7:11 am, December 13, 2015
Quote:
Originally Posted by Quillodon
It's the weekend, and I don't have a pirate on my play account. But we received some changes to the "Crimson Shadow" quest [..]
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7:11 am, December 8, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Nalmighty
So my guild leader has been banned for trading raw st [..]
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7:11 am, December 2, 2015
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by TheChoi
Oh Quill it's your favorite Choi. Can you show us what the cloth a [..]
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7:11 am, November 24, 2015
Quote:
Originally Posted by Quillodon
Quote:
Originally Posted by TheChoi
Not true, at all, and you're a GM, how do you not know? The time i [..]
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7:11 am, November 15, 2015
Quote:
Originally Posted by Quillodon
Hey y’all! I was driving up to San Francisco anyway this weekend, so I figured I’d swing by the office and check [..]
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8:11 am, October 3, 2015
Quote:
Originally Posted by TrionBrasse
This is a really unfortunate event, but very, very common when dealing with recurring payments, banks and Paypal. It honestly has [..]
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8:11 am, September 24, 2015
Quote:
Originally Posted by Celestrata
I can answer both of your issues:1. Some people bought Depths packs before they went off of the store and used the codes on their M [..]
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8:11 am, September 19, 2015
Greetings Adventurers,
As this was requested on the forums, here is where we are at with sending out our various items to everyone in ArcheAge. These packs are going to a very large list of people, a [..]
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8:11 am, September 18, 2015
UPDATE 3: All Anniversary Tokens have been sent out to qualifying users. If you have 5 tokens and did not get 7 tokens in your mailbox today, please read this thread!UPDATE 2: As many users reported b [..]
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8:11 am, September 18, 2015
Greetings Adventurers,
As this was requested on the forums, here is where we are at with sending out our various items to everyone in ArcheAge. These packs are going to a very large list of people, a [..]
View
6:11 pm, September 17, 2015
Greetings Adventurers,
As this was requested on the forums, here is where we are at with sending out our various items to everyone in ArcheAge. These packs are going to a very large list of people, a [..]
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8:11 am, September 16, 2015
UPDATE: Adventurers, the coins have not yet been sent out as they are waiting behind our other Hero's Welcome item grant. This grant was extremely large due to the number of players in ArcheAge, and w [..]
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8:11 am, September 15, 2015
Quote:
Originally Posted by TrionBrasse
Fixes are rolling out already, but remember, it's manual, each character needs individual attention, and therefore it will take ti [..]
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6:11 pm, September 13, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by SierraK
Same. I have two 55's on NA servers, and my Shatigon alt is 52 - [..]
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8:11 am, September 13, 2015
Heroes Awaken 2.0 Release Notes NA/EU
The following list of release notes summarize a majority of the changes included in the ArcheAge: Heroes Awaken update. This release includes the Korean 1.8 and 2 [..]
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8:11 am, September 12, 2015
UPDATE: Due to many community reports that land was being hold by alts under level 15, we have changed the way the Worldwalker Pack will be granted. Instead of only going to characters level 15+, it w [..]
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8:11 am, September 11, 2015
Greetings Adventurers!
We know that many people have had many questions regarding the compensation packages that would be sent out to all users. As of today, we are happy to confirm the items in thos [..]
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8:11 am, September 10, 2015
Greetings Adventurers!
The Anniversary Event has been a hot topic in the forums as of late, and we've been reading through all of your threads. Many of you have worried that you haven't been able to g [..]
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8:11 am, September 5, 2015
Quote:
Originally Posted by Celestrata
Heroes Awaken 2.0 Release Notes NA/EUThe following list of release notes summarize a majority of the changes included in the ArcheA [..]
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8:11 am, August 13, 2015
Quote:
Originally Posted by Celestrata
Contact our support team at http://support.trionworlds.com and let them know you accidentally deleted the quest item. They can inve [..]
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8:11 am, August 3, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by MysticWizard
I would like to draw your attention to the wonderful glider [..]
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8:11 am, July 14, 2015
Quote:
Originally Posted by Celestrata
Hello ArcheAge Community! First of all... STOP. RIGHT NOW. If you're here to report a bot and you haven't already reported him i [..]
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8:11 am, July 8, 2015
May Nui smile upon you, Adventurers!
Today we’d like to discuss exploits with you all. We know this is a hot topic in the community, and it has led to continual questions on what is and what [..]
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8:11 am, July 1, 2015
Quote:
Originally Posted by GM Demutig
Great find! More than likely it was as they said, bought from someone who had a restoration who was hacked. The item was returned u [..]
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8:11 am, June 24, 2015
Quote:
Originally Posted by GM Demutig
Quote:
Originally Posted by SweetMikka
No offence to you or any other GM of this game, but I think th [..]
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6:11 pm, May 26, 2015
Update notes for the Dread Prophecies May Content Update 5/26/2015 - NOTE: This content update occurs in preparation for the future Devouring Depths (1.7b) Update schedule for late June.== VEHICLES == [..]
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6:11 pm, May 26, 2015
Quote:
Originally Posted by Khrolan
Update notes for the Dread Prophecies May Content Update 5/26/2015 - NOTE: This content update occurs in preparation for the future De [..]
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8:11 am, May 23, 2015
Quote:
Originally Posted by Amary
== VEHICLES ==Added the Timber Coupe. Recipes can be found under Machining > Vehicles.- The Timber Coupe Design can be purchased [..]
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8:11 am, May 18, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Forestprancer
Dang. You guys better move your gear, items, land to an alt acc [..]
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8:11 am, May 10, 2015
Quote:
Originally Posted by GM Fasti
Hey there,Go ahead and close the game, and sign out of Glyph. When that's done, restart your PC for me then open Documents\ArcheAge\U [..]
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6:11 pm, May 8, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Graou
Same thing here, GM Legitos made me buy another patron pass for nothi [..]
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6:11 pm, May 7, 2015
Quote:
Originally Posted by GM Fasti
Send an email to appeals@trionworlds.com and the appeals team will work with you directly regarding your account. They don't work out [..]
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8:11 am, April 28, 2015
== DREAD PROPHECIES ==
* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the huge list of details.
* New encounters on the high seas give whol [..]
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8:11 am, April 28, 2015
Quote:
Originally Posted by Amary
== DREAD PROPHECIES ==* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the hu [..]
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8:11 am, April 22, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Index
Scapes, can you clarify a bit more.Is it once-only per account or once- [..]
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8:11 am, April 17, 2015
We’re excited to announce ArcheAge’s first Omens of Dread Prophecies in-game event!
Adventurers are racing back to their fields and farms to turn their swords to plowshares, sto [..]
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