6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
Hey everyone, these bans have been reversed. If you still have problems logging in, log out of glyph completely, and restart it. We are [..]
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8:11 am, April 2, 2018
Quote:
Originally Posted by Celestrata Bloodsong
One of the problems we have with this particular email send is that we can't contact anyone who opted out of our newslett [..]
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5:11 pm, January 23, 2018
Quote:
Originally Posted by Hesk
Hello! If this issue is still causing problems, please make sure to submit a support ticket at support.trionworlds.com.
Jump t [..]
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7:11 am, December 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Mahlstrom - offizielle PatchnotesDie folgenden Patchnotes enthalten Information über das neuste Spiele [..]
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8:11 am, September 20, 2017
Quote:
Originally Posted by Muzzy
I'll be watching these. I have a bit of advice, or maybe just a suggestion. You have a ton of knowledge and insight. With this, you can [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, July 19, 2017
Quote:
Originally Posted by Hesk
Hello! This issue should now be resolved (we had a networking issue separate from the downtime). If you continue having problems connecti [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by DoesntMatter
right with that being said, i can not use glyph period beca [..]
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8:11 am, July 3, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Jerky
On this topic of bans in general is that there is a major flaw in [..]
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8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Franciscothefab
Any particular reason Rum Runner Rapids won't b [..]
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6:11 pm, April 20, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're currently logged into your account in Glyph, please log out and back in if you're still having problems.
[..]
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8:11 am, March 30, 2017
Quote:
Originally Posted by Quillodon
Hello Blackrose!So the first step that normally solves these problems is going to your Options -> Game Settings -> Gam [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Jez
Hi. I just tried to add a new payment method to pay for a patron su [..]
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7:11 am, February 10, 2017
Quote:
Originally Posted by ZamboniChaos
If you're trying to connect to our EU servers, they're currently experiencing some problems. Our team is investigating now!
[..]
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5:11 pm, February 7, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com.https://sup [..]
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5:11 pm, February 7, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com.https://sup [..]
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7:11 am, February 1, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
Yes, I would just like to know I am not getting informatio [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I reviewed your account and it looks like your most recent purchase was successful. Let me know if you're still having [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'd take a look at this support article if you're still having problems. Keep in mind our NA servers are currently off [..]
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7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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7:11 am, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay! I just checked your ticket and it looks like GM Carbyl was able to help you out. Thanks for waiting!
[..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, The European ArcheAge servers will be unavailable at 3:00 AM UTC (PST+8) on Friday, January 13 for preventa [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry for the confusion. I noticed you created a new ticket instead of updating your existing ticket (790236). If you c [..]
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7:11 am, January 12, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having problems, please take a look at the two support articles below and try the steps listed there. [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Skayth
Most of the issues are caused by running the server at 6 [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
11:05 PM PST Update: The server is back open, but 3 areas of the game are still experiencing issues, most notably Nuimari [..]
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5:11 pm, January 4, 2017
Quote:
Originally Posted by Hesk
Hello! Please try these steps:https://support.trionworlds.com/hc/e...rashing-IssuesIf you continue having problems, please submit a suppo [..]
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5:11 pm, December 29, 2016
Quote:
Originally Posted by Hesk
Please try the steps mentioned above (thank you dirock56!) and submit a support ticket at support.trionworlds.com if you continue having [..]
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5:11 pm, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gentatsu
Its the we asked them for a schedule, they posted a sc [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To address a few things in this thread:1. The issue that keeps causing the server to become unavailable is not related to [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
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7:11 am, December 22, 2016
Quote:
Originally Posted by Celestrata Bloodsong
4:01 PM PST Update: As some players have asked if we are cancelling the upcoming siege cycle, we'd like to let you all kn [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hello! It appears your purchases are succeeding, but please submit a support ticket at support.trionworlds.com if you continue having pro [..]
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5:11 pm, December 13, 2016
Quote:
Originally Posted by Hesk
Hey guys! We're still hard at work trying to hammer out the login, queue and disconnect problems everyone is experiencing. We understand [..]
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5:11 pm, December 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Mystorm
But most important instead of stringing us along, waste [..]
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5:11 pm, December 10, 2016
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..]
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5:11 pm, December 1, 2016
Quote:
Originally Posted by Hesk
These steps may also help (though they are for a different listed error):https://support.trionworlds.com/hc/e...ta-in-ArcheAgeIf you cont [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..]
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7:11 am, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Rift did the same as we did by providing an early compensation pack (we offered up extra Loyalty Tokens) but then all of [..]
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7:11 am, November 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! This is usually due to lag or other connection issues. It's likely that the recent network problems we've experienced [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Celestrata Bloodsong
While it's not going to be a month of patron, yes, we're looking at adding patron days to everyone in our final compensat [..]
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7:11 am, November 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Skillz1337
Thanks for the 30 loyalty but we pay patron for a fu [..]
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5:11 pm, November 10, 2016
Quote:
Originally Posted by Hesk
Hello! We were having some routing issues, but these should be resolved now. If you're still having problems patching and have completed [..]
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5:11 pm, November 9, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com so our Tech [..]
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6:11 pm, September 28, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! You can download the Glyph client directly by clicking on this link. If you're still having problems after installing [..]
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8:11 am, September 21, 2016
Quote:
Originally Posted by Hesk
Hello! If you're continuing to have problems activating patron on your account, please submit a support ticket at support.trionworlds.com [..]
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6:11 pm, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Draeoni! It looks like you were finally able to submit a ticket as I see it currently waiting in our queue. Let me know [..]
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8:11 am, August 24, 2016
Quote:
Originally Posted by ZamboniChaos
From what we can tell so far, this seems to occur when ArcheAge is minimized during a loading screen. We're still investigating t [..]
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8:11 am, August 11, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and if you continue having problems, please submit a support ticket at support.trionworlds.com.https://sup [..]
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8:11 am, July 22, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! Have you tried these troubleshooting steps by any chance? Also, if you're receiving any specific error messages, pleas [..]
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6:11 pm, July 9, 2016
Quote:
Originally Posted by Baelron
Hey katut! Sorry to see that you're experiencing problems with saying logged into the web site. If you are unable to sign in and submi [..]
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8:11 am, June 30, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps:https://support.trionworlds.com/hc/e...ta-in-ArcheAgeYou may need to change the version number to 288950 as [..]
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8:11 am, June 23, 2016
Quote:
Originally Posted by Hesk
Hello! These steps may help, but if you're still experiencing problems, please submit a support ticket to support.trionworlds.com.1. Unde [..]
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6:11 pm, June 16, 2016
Quote:
Originally Posted by Hesk
Hello! I've looked at our logs for your registered account, and I'm unable to find any evidence of a login attempt, successful or not. Pl [..]
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6:11 pm, June 2, 2016
Quote:
Originally Posted by Hesk
Hello Katzin! Please try these steps, and if you're still having problems, please submit a support ticket at support.trionworlds.com, and [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps:1. Press Windows key and search %LOCALAPPDATA%2. Open the Glyph folder3. Locate the GlyphClient.cfg file an [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps:1. Press Windows key and search %LOCALAPPDATA%2. Open the Glyph folder3. Locate the GlyphClient.cfg file an [..]
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8:11 am, May 26, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps:1. Press Windows key and search %LOCALAPPDATA%2. Open the Glyph folder3. Locate the GlyphClient.cfg file an [..]
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8:11 am, May 22, 2016
Quote:
Originally Posted by Khrolan
Kitwyn,I've experienced the same thing when using the Silo. It's even more challenging when it's full of stuff. Most of the buildings [..]
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8:11 am, May 21, 2016
Quote:
Originally Posted by ZamboniChaos
Hi there! Sorry to hear you're having these crashing problems. My first suggestion would be to review this support article and co [..]
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6:11 pm, May 20, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Dratuig, sorry to hear you've had these problems. Our CS team is required to run through basic troubleshooting in order [..]
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6:11 pm, May 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Kylieslater
I'd rather not use the launcher at all because func [..]
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6:11 pm, May 12, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, I'm sorry we can't do more to help. We do try to assist with as many issues as we can, but there are some problems tha [..]
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8:11 am, May 8, 2016
Quote:
Originally Posted by Elucidator
Quote:
Originally Posted by Hikaru Shindo2
Servus dunno if its only my problem but since 1h the forum [..]
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8:11 am, April 30, 2016
Quote:
Originally Posted by Elucidator
This sounds like it may be the result of out-dated drivers. Please try the steps located here. If that does not resolve your issue, [..]
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6:11 pm, April 27, 2016
Quote:
Originally Posted by Hesk
Crashing issues such as this usually require further troubleshooting, but to begin I would recommend ensuring that your video card's driv [..]
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8:11 am, April 22, 2016
Quote:
Originally Posted by ZamboniChaos
We recently implemented a fix for the "debugger" issue, so if you restart your Glyph client you shouldn't have anymore [..]
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8:11 am, April 17, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry about that! We're having some server issues and that's likely what caused your purchase to fail. We're investigating the is [..]
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6:11 pm, April 11, 2016
Quote:
Originally Posted by Baldr
Quote:
Originally Posted by Graid
I have this problem with precisely one of my characters: I cannot switch [..]
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8:11 am, March 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To clarify, the servers are absolutely fine. What's causing all of tonight's issues has been a series of network latency [..]
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6:11 pm, March 29, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Veti! I reviewed your ticket and confirmed one of our senior CS agents is currently investigating this. I'm sorry for t [..]
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5:11 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! It appears there was a temporary server hiccup yesterday that caused players to be disconnected. This issue cleared [..]
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5:11 pm, March 23, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! We've been seeing this error a lot lately, and you should be able to fix it by disabling your current antivirus softwa [..]
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7:11 am, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody!One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aw [..]
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5:11 pm, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Hi Deathshades! Sorry to hear you're still having problems with this. If you haven't already, I'd get in touch with our Customer [..]
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7:11 am, March 5, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry to hear we weren't able to help you Dugan. Our CS team does try to assist with as many problems as they can, but there are [..]
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7:11 am, March 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey all! Recently, we've received many threads and posts of feedback regarding the status of Morpheus and Rangora. While [..]
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7:11 am, March 3, 2016
Hey all!
Recently, we've received many threads and posts of feedback regarding the status of Morpheus and Rangora. While both Auction Houses are active, there various items that are simply harder to a [..]
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5:11 pm, December 26, 2015
Quote:
Originally Posted by Fasti
Hey folks, Can you try restarting Glyph and try logging in now? I believe the network issue has been addressed.
Jump to post [..]
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7:11 am, December 19, 2015
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:Hotfix Next Week: Off the bat we jumped onto discussing a hotfix that's coming your way next week. Highlight [..]
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7:11 am, December 19, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream: Hotfix Next Week: Off the [..]
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7:11 am, December 16, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Description: After the Winter Maiden Update, users began reporting issues regarding malfunctioning in-game textures. Prob [..]
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7:11 am, December 5, 2015
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream:The Winter Maiden Cometh: For the bulk of the livestream, we showed off what the game looks like now that t [..]
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7:11 am, December 5, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream: The Winter Maiden Cometh: [..]
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7:11 am, November 4, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Tombz
They watch videos for the same reason that athletes in an [..]
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8:11 am, October 22, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by PooperJackson
Wouldn't this pretty much solve any/all of the ca [..]
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6:11 pm, October 8, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Brock9000
It is stupid and the excuses/reasons are lame, it is [..]
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8:11 am, August 25, 2015
Quote:
Originally Posted by Quillodon
During Alpha, my dream was to have a GM run around as an enormous Devourer http://archeagedatabase.net/us/npc/2335/ gobbling up spam [..]
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6:11 pm, July 29, 2015
Quote:
Originally Posted by Celestrata
We are aware of this bug, Buryc, and XL has been working to tackle it. Today's update to the game will add additional Windows 10 co [..]
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8:11 am, July 11, 2015
Quote:
Originally Posted by Celestrata
Guys, we removed skill queue because we could not let it run on the live servers. It would be chaos if we had done that, and there [..]
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8:11 am, July 11, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Rahvin
^this...making an attempt to manage problems is much better than t [..]
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8:11 am, July 8, 2015
May Nui smile upon you, Adventurers!
Today we’d like to discuss exploits with you all. We know this is a hot topic in the community, and it has led to continual questions on what is and what [..]
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6:11 pm, June 24, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Riku
This needs to be on a higher priority in Trion/XL list.
We t [..]
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8:11 am, June 24, 2015
Quote:
Originally Posted by GM Demutig
Quote:
Originally Posted by SweetMikka
No offence to you or any other GM of this game, but I think th [..]
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8:11 am, May 21, 2015
Quote:
Originally Posted by Khrolan
I think it's very important for people who work on any game to play it and I regularly encourage everyone who works on ArcheAge to bec [..]
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6:11 pm, May 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Demonfairy2
just got replay on the 10 day whit an answer that had nothing 2 do [..]
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6:11 pm, May 16, 2015
Quote:
Originally Posted by Fasti
Quote:
Originally Posted by Ravyn
I also tried uninstalling Glyph completely and doing the whole removing [..]
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6:11 pm, May 14, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by tregoth
i have had only one real problem with this game so far: it crashes [..]
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8:11 am, May 1, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by AaronJBrown
So hey guys, I'm having a problem with the game as I see it is co [..]
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6:11 pm, April 11, 2015
Quote:
Originally Posted by GM Fasti
How long in one session can you play before noticing lag? Once it starts, is it just constant, regardless of played time? Does it co [..]
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