6:11 pm, April 5, 2018
ArcheAge: Legends Return Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Legends Return!Summon the might of the ancient Dragon Flights& [..]
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6:11 pm, April 5, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Skills General Adjusted the names and functionality of specific debuffs: Freeze is now called Frostbite.
Deep Freeze is [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
I think they also add to the fullness and activity of the world. They help make the world feel like things are happening outside of your [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
Quote:
Originally Posted by Grand Oral Disseminator
Now our community managers tell us, they will no longe [..]
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7:11 am, March 3, 2018
Quote:
Originally Posted by Muzzy
I'm happy to sum it up for you. I'll be working on ways to use the forums to get Q&As out with a little more time between thread [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, November 28, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Cirran
The funniest thing is that they delayed PTS because, BAS [..]
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7:11 am, November 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hi everyone,During the send of this compensation, the wrong item was included. We are removing the erroneous item (pet he [..]
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7:11 am, November 9, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers!Below is the Letter From The Team: Into The Maelstrom article. We're opening this up for an official discussion. There [..]
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8:11 am, September 29, 2017
Quote:
Originally Posted by Muzzy
Hi Lamu, This is still something XL is working on. The issue is that, while it may only happen at certain times for you, those same exac [..]
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8:11 am, September 11, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by sirpeter1946
OMG tnx Trion,this was my 3.moving and this went b [..]
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8:11 am, August 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and one of our agents will reply as soon as possible. Thanks for your patience!
[..]
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8:11 am, August 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your tickets are still moving up the queue, and our team will review them as soon as they can. Please keep in mind our [..]
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8:11 am, August 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is working through a large amount of tickets at the moment, but your ticket is moving up the queue and will b [..]
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8:11 am, July 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, and one of our CS agents will reply as soon as possible. They're currently working [..]
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8:11 am, July 8, 2017
...but not in a way you anticipated. :)
Over the last few weeks, I've gotten a lot of questions on what I'm doing now that a new Community Manager, Muzzy, is here. I've also read quite the number of t [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by Muzzy
Hello Adventurers! My name is Joe, but most people just call me Muzzle..er... Muzzy. With Celestrata moving to support this fine game i [..]
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8:11 am, July 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
...but not in a way you anticipated. :) Over the last few weeks, I've gotten a lot of questions on what I'm doing now th [..]
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8:11 am, July 7, 2017
ArcheAge Version 3.5 Patch Notes – The July 2017 Update
The following release notes contain information about our latest monthly update, the July 2017 Update!Be a Happy Family...“ [..]
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8:11 am, July 7, 2017
Quote:
Originally Posted by Muzzy
ArcheAge Version 3.5 Patch Notes – The July 2017 UpdateThe following release notes contain information about our latest monthl [..]
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8:11 am, June 30, 2017
Quote:
Originally Posted by ZamboniChaos
Our queues are a bit longer than usual at the moment, but your ticket is moving up and we'll review it as soon as we can!
[..]
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6:11 pm, June 26, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay! I took a look at your ticket and confirmed it was moving up the queue, so our CS team will reply as soon as [..]
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8:11 am, June 16, 2017
ArcheAge Erenor Eternal Livestream #5 — June 16 at 1:30 PM PDT (8:30 PM UTC)Hosts:
Executive Producer Merv "Khrolan" Lee Kwai
Localization Tester Sophie "Socke" Pickens
S [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by Muzzy
ArcheAge Erenor Eternal Livestream #5 — June 16 at 1:30 PM PDT (8:30 PM UTC)Hosts:Executive Producer Merv "Khrolan" [..]
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8:11 am, June 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your ticket is moving up the queue, so one of our CS agents will reply as soon as possible. Thanks for y [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, May 31, 2017
Quote:
Originally Posted by Khrolan
Hi all, Thanks for the suggestions in this thread. We're removing some of the ancient fluffy commands from the list in favor of new 3 [..]
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6:11 pm, May 29, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Bunnyleptic
Because last time I sent a ticket, it never got answered an [..]
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8:11 am, May 27, 2017
Greetings Adventurers,
It has come to our attention recently that some players are moving under the game's terrain or inside of environmental objects that they should not be inside in order to gain an [..]
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8:11 am, May 26, 2017
Greetings Adventurers,
It has come to our attention recently that some players are moving under the game's terrain or inside of environmental objects that they should not be inside in order to gain an [..]
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8:11 am, May 26, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,It has come to our attention recently that some players are moving under the game's terrain or insi [..]
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8:11 am, May 24, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed the ticket in question is moving up the queue, so our CS team will reply as soon as they can. Thanks for y [..]
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8:11 am, May 19, 2017
Quote:
Originally Posted by Morgana
4:40PM PDT Update: While the team is still working on resolving the issue, we wanted to share additional details. The Golden Tickets w [..]
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6:11 pm, May 4, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Gamepro03
Since we know XL Games redesigned things a while back [..]
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8:11 am, May 2, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue and one of our CS agents will respond as soon as they can.
Jump to post. [..]
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8:11 am, April 22, 2017
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding starts on April 25 with maintenance! – Next week you can take a walk [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry our CS team hasn't been able to review your ticket yet. Your ticket is still moving up the queue, so our team wi [..]
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8:11 am, April 22, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The White Arden Ghost Wedding [..]
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8:11 am, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry for the delay. Your ticket is still moving up the queue, and our CS team will reply as soon as they can!
[..]
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8:11 am, April 14, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Elendriss
I participated in the last official homebuilders cont [..]
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8:11 am, April 11, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the wait! I confirmed your ticket is still moving up the queue, and our CS team will respond as soon as they can!
[..]
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8:11 am, April 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry it's taken so long for your ticket to be reviewed. Your ticket is moving up the queue and will be reviewed b [..]
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8:11 am, April 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I was able to locate your ticket and confirm that it's still moving up the queue. Our CS team will review it as soon a [..]
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8:11 am, April 5, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up our queue, and our CS team will respond as soon as they take care of the tickets in front of [..]
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6:11 pm, March 30, 2017
Quote:
Originally Posted by Celestrata Bloodsong
While we appreciate the feedback, we're going to be moving forward with the post 3.0 coinpurse system. We can, of course, [..]
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6:11 pm, March 28, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Jez
Hi. I just tried to add a new payment method to pay for a patron su [..]
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5:11 pm, March 21, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I looked at your account and I didn't see any reason you'd be prevented from playing on the NA Fresh Start server. I n [..]
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7:11 am, March 19, 2017
Quote:
Originally Posted by ZamboniChaos
Your ticket is definitely moving up the queue, and you'll receive a reply as soon as we take care of the tickets in front of your [..]
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7:11 am, March 18, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the wait Deguza! I checked your ticket and confirmed it was still moving up the queue, and you'll receive a response on [..]
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5:11 pm, March 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Expendable
Unless you are a Trove player. Who is this Cel [..]
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7:11 am, March 10, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Brittix
Okay thank you! Should my friend put in a ticket as well? He i [..]
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5:11 pm, March 3, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is moving up the queue and our CS team will review it as soon as they can!
Jump to [..]
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5:11 pm, March 3, 2017
Quote:
Originally Posted by ZamboniChaos
I'm sorry for the wait, but due to the amount of tickets our team is still working through, our average response time is several [..]
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7:11 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket (840499) was still moving up the queue, and our team will review it as soon as they take care of the tick [..]
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7:11 am, March 1, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue. You'll receive a reply as soon as our team can review it!
[..]
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5:11 pm, February 22, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I'm sorry for the delay, but I confirmed your tickets were still moving up the queue. Our CS team will respond as soon [..]
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5:11 pm, February 21, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Snecharrr
Still worth a try, my friend left the game because he got sam [..]
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7:11 am, February 16, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, and our team will review it as soon as they can. We appreciate y [..]
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7:11 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! It looks like your ticket is still moving up the queue, and our team will respond as soon as they're able to review yo [..]
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7:11 am, February 8, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is moving up the queue, but it may take some time for our team to work through the tickets in front of you [..]
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7:11 am, February 5, 2017
Quote:
Originally Posted by ZamboniChaos
Sorry for the trouble! We're working through a large amount of tickets at the moment, but I confirmed your ticket is moving up th [..]
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7:11 am, February 4, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I've logged a bug report for this issue so the team can take a look. Regarding your ticket, I confirmed it was still m [..]
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7:11 am, February 3, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Your ticket is still moving up the queue, and our CS team will review it as soon as possible. We appreciate your patie [..]
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5:11 pm, February 2, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket was still moving up the queue, so our CS team will respond as soon as they can! Keep in mind this may tak [..]
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7:11 am, January 28, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there, I confirmed your ticket is still moving up the queue, and one of our CS agents will reply as soon as they can!
[..]
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5:11 pm, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Sorry you haven't received a reply yet. I confirmed your tickets were still moving up the queue, and our CS team will [..]
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7:11 am, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, and our CS team will reply as soon as they've taken care of the [..]
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7:11 am, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket was moving up the queue, and our team will respond as soon as they take care of the tickets in front of y [..]
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7:11 am, January 27, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue. Our team will reply as soon as possible!
Jump to pos [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by TrionBrasse
Ok folks, may as well move to the new thread (I am going to update it instead of this one, moving forward. - unfortunately we are [..]
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5:11 pm, January 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
7:02 AM PST Update: Good morning all! The issues experienced on EU have been resolved and we are moving onwards to updati [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket was still moving up the queue, so our CS team will respond as soon as possible! We're still working throu [..]
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7:11 am, January 21, 2017
Update: Due to a set of differences between this list and the previously posted list, we are delaying this set of changes to March 3, 2017. Make sure to save your loyalty for one of your favorite item [..]
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7:11 am, January 19, 2017
Quote:
Originally Posted by ZamboniChaos
I confirmed your ticket is still moving up the queue, so one of our CS agents will reply as soon as they can! I'm sorry for the d [..]
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5:11 pm, January 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was moving up the queue, and we'll reply as soon as we can. Keep in mind that we're working th [..]
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7:11 am, January 18, 2017
With a dragon’s hoard of exciting items coming in the new year, it’s time for another clean-up of the Loyalty Token Store! On Legacy servers only, a few items in the Loyalty Stor [..]
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7:11 am, January 18, 2017
Quote:
Originally Posted by Celestrata Bloodsong
With a dragon’s hoard of exciting items coming in the new year, it’s time for another clean-up of the [..]
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7:11 am, January 16, 2017
Greetings Adventurers,
We are aware of a situation on multiple servers regarding a multiplication of castle Peace Funds.
In order to correct this, our team will be manually re-assessing castle bids an [..]
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7:11 am, January 16, 2017
Quote:
Originally Posted by Celestrata Bloodsong
An update to the above announcement: Our teams will be removing the siege Peace Fund mails directly from your inbox if yo [..]
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5:11 pm, January 10, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue. Our response times are longer than usual due to the amount of t [..]
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7:11 am, January 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by catastrophebby
Absolutely.
So we're looking at the [..]
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7:11 am, January 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Bestgrill
So like everyone who is serious about making gold with packs i [..]
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7:11 am, January 6, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up the queue, so one of our CS agents will review it and respond as soon as t [..]
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7:11 am, December 31, 2016
Quote:
Originally Posted by ZamboniChaos
I checked your ticket and confirmed it was still moving up the queue, so you'll receive a response as soon as one of our agents i [..]
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7:11 am, December 30, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Ephemiel
I did that, it's been 5 days and your dear support has done no [..]
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7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
9:31 PM PST Update: We have cleared the recent patch to fix the crashing on Prophecy (EU) and have rolled in the changes [..]
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7:11 am, December 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 26. (Merry Kwanzaa today too!)Here's where we ar [..]
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7:11 am, December 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket was still moving up our queue. Tickets are generally answered in the order they're received, s [..]
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7:11 am, December 24, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your ticket is still moving up the queue, so one of our CS agents will respond as soon as they can.
[..]
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5:11 pm, December 17, 2016
Quote:
Originally Posted by ZamboniChaos
Sorry for the delay Otama! Our CS team is working as fast as they can to get caught up on the recent surge of tickets, and I conf [..]
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7:11 am, December 17, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! I confirmed your tickets were still moving up the queue, and one of our CS agents will respond as soon as they can. Ke [..]
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7:11 am, December 12, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Guys, this is a good time to remind folks that insults against the staff, or writing posts saying you want us all to burn [..]
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5:11 pm, December 10, 2016
SocialCommunity Centers29 new NPC structures known as Community Centers have been added to all southern continent, non-ocean zones. These buildings have a similar appearance to a Nuian Mansion and hav [..]
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5:11 pm, December 10, 2016
Bug FixesA bug that caused chat settings to be lost between logins has been fixed.
Fixed a bug where a deleted character’s name remains visible in the nation member list.
Resolved an issue w [..]
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5:11 pm, December 10, 2016
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..]
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7:11 am, December 7, 2016
Quote:
Originally Posted by Celestrata Bloodsong
I'm closing this thread early as it's beginning to reach into attacks against other people for differing opinions. That [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..]
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7:11 am, November 24, 2016
Hello all,
We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you lou [..]
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7:11 am, November 24, 2016
Quote:
Originally Posted by TrionBrasse
Hello all, We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It&am [..]
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7:11 am, November 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello all! We're going to be moving this discussion over to an official discussion thread, available here: http://forums. [..]
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