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BigDataDude: Can not get answer for 5 days via tickets

6:11 pm, August 7, 2017 Quote: Originally Posted by BigDataDude Quote: Originally Posted by Rhaevyn It shows that i paid for a product , am looking for support, and [..] View

Celestrata Bloodsong: @Trion: Can we get Lord Cottontail mount armor anytime soon, please?

8:11 am, July 11, 2017 Quote: Originally Posted by Celestrata Bloodsong Hey guys, we're looking to add in the armor back for Loyalty. Amary is seeing if we can get it into this week's marketpla [..] View

ZamboniChaos: Hacked account: Ticket #919480

8:11 am, June 7, 2017 Quote: Originally Posted by ZamboniChaos Hey there! I'm afraid we don't offer phone support, but it looks like Senior GM Soulwalker has provided the most recent response [..] View

ZamboniChaos: Event Support

8:11 am, May 27, 2017 Quote: Originally Posted by ZamboniChaos Hey there! Please refrain from copy/pasting your ticket correspondence on the forums. It appears our CS agent has escalated you t [..] View

Celestrata Bloodsong: Won Archeum Pack, support won't honor it

7:11 am, January 26, 2017 Quote: Originally Posted by Celestrata Bloodsong Hi there CorScor,With the ArcheAge livestreams, we ask players what type of account they have and then give them an appro [..] View

Carthax: PayPal Support

6:11 pm, October 23, 2016 Quote: Originally Posted by Carthax It's not something that we would be able to address for you on the forums, unfortunately. If you are already in contact with Support, [..] View

Hesk: Changing Email and Trion "Support"

8:11 am, October 4, 2016 Quote: Originally Posted by Hesk Quote: Originally Posted by Sad Customer I am having issues with trion as well. i noticed that i was getti [..] View

ZamboniChaos: Trion support, do you even read the ticket?

8:11 am, September 21, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the confusion! It looks like your ticket was recently updated with clarification regarding your question. Ju [..] View

ZamboniChaos: What a nice Glitch

8:11 am, September 16, 2016 Quote: Originally Posted by ZamboniChaos Hey there! If you can provide a description of the problem you encountered, I'd be happy to pass it along to the team so they can [..] View

Ascension launch celebration items and new packs available after the European downtime

8:11 am, June 1, 2016 Greetings Adventurers, We know many of you have questions on the new Ascension packs and the new items everyone will be receiving to celebrate the launch of Ascension. We're happy to let everyone kno [..] View

ZamboniChaos: Computer crashing please help

7:11 am, February 17, 2016 Quote: Originally Posted by ZamboniChaos Hey there Squadron! If you haven't already, you might want to try some basic troubleshooting steps and see if any of them help yo [..] View

Scapes: So... the skin hue changes.

8:11 am, May 6, 2015 Quote: Originally Posted by Scapes Quote: Originally Posted by Wolfguarde When are they being fixed? I've yet to receive an adequate answer [..] View

GM Fasti: Account Management page doesn't let me cancel subscription

8:11 am, April 17, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Badmagic Ok, tried what was said in last post and I get the following:" [..] View

GM Fasti: Getting disconnected all the time randomly, unable to play...

6:11 pm, April 15, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Zamachi That problem still persists, and tech-support, what did it say? Don [..] View

GM Fasti: Failed to Load Game Data !!!!

5:11 pm, February 7, 2015 Quote: Originally Posted by GM Fasti In the future, if there is another thread regarding your issue, make sure to post in that one instead of creating a new thread. For n [..] View

GM Fasti: @ Scapes or who ever. whats wrong with us trying to buy apex?/credits.

5:11 pm, January 31, 2015 Quote: Originally Posted by GM Fasti Hey there Cyelah!First off, I really appreciate your support, and your patience. :)Next up, check out this article for information re [..] View

GM Fasti: IP Lock, status canceled in live support, unresolved ticket

5:11 pm, January 3, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Pesttlience GM, I need my patron Status turned back on, its been off ofr ov [..] View

GM Hummingbird: Does senior GM exists ? Ticket 141118-003253

5:11 pm, December 8, 2014 Quote: Originally Posted by GM Hummingbird Hi there! We were able to confirm that your ticket is still in queue to be addressed by an escalated tier of support, but pleas [..] View

GM Fasti: Cannot load game!

5:11 pm, October 29, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by ARA My computer crashed while playing AA, and now it freezes when loading. [..] View

Forums

GM Fasti: IP Lock, status canceled in live support, unresolved ticket

Jan 3, 2015, 5:21 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1379990#post1379990" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

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