6:11 pm, April 5, 2018
Quote:
Originally Posted by Celestrata Bloodsong
Skills General Adjusted the names and functionality of specific debuffs: Freeze is now called Frostbite.
Deep Freeze is [..]
View
8:11 am, March 29, 2018
Quote:
Originally Posted by Tinen
Hey guys - we've identified the issue causing these crashes, and will be bringing PTS back online soon. In the meanwhile, XL is working [..]
View
5:11 pm, January 23, 2018
Quote:
Originally Posted by Hesk
Hello! If this issue is still causing problems, please make sure to submit a support ticket at support.trionworlds.com.
Jump t [..]
View
7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
View
7:11 am, November 17, 2017
Hosts:
Community Manager - Joe "TheBlueMuzzy" Brogno
Associate Producer - Sera "Celestrata" Brennan
Localization Guru - Kendal "Quillodon" White
Hey Adventurers,
Thi [..]
View
7:11 am, November 17, 2017
Quote:
Originally Posted by Muzzy
Hosts:Community Manager - Joe "TheBlueMuzzy" BrognoAssociate Producer - Sera "Celestrata" BrennanLocalization Guru - [..]
View
8:11 am, July 29, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Miraju
So, you said you'd give me a response for the question I [..]
View
8:11 am, July 3, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by Jerky
On this topic of bans in general is that there is a major flaw in [..]
View
8:11 am, June 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Franciscothefab
Any particular reason Rum Runner Rapids won't b [..]
View
8:11 am, April 29, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! Our team is currently investigating and it appears to be a display bug that's causing this. Instead of all of your Pat [..]
View
6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Celestrata recently posted an update on this issue over in this thread. We're still working to nail down exactly wh [..]
View
8:11 am, April 6, 2017
Quote:
Originally Posted by Hesk
Unfortunately, ticket volume is higher than normal and causing some delays, but we will address your ticket as soon as we are able.
[..]
View
7:11 am, March 8, 2017
Quote:
Originally Posted by Hesk
Unfortunately, our current ticket volume is causing some delays. We will address your issue as soon as we are able, and we do apologize f [..]
View
7:11 am, January 25, 2017
ArcheAge Version 3.0 Patch Notes -- January Update
The following release notes contain information about the ArcheAge January Update!General ChangesThe gold value of sport fish has been increased to [..]
View
7:11 am, January 25, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- January UpdateThe following release notes contain information about the ArcheAge Janu [..]
View
5:11 pm, January 24, 2017
Quote:
Originally Posted by Hesk
Hello! Unfortunately, our ticket volume is higher than normal and this is causing some delays, but we will address your ticket as soon as [..]
View
7:11 am, January 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- January UpdateThe following release notes contain information about the ArcheAge Janu [..]
View
7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So to add in more information for the thread, based on what we discussed during the livestream. Our platform team has pi [..]
View
7:11 am, December 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To address a few things in this thread:1. The issue that keeps causing the server to become unavailable is not related to [..]
View
5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
View
5:11 pm, December 10, 2016
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..]
View
7:11 am, December 3, 2016
Quote:
Originally Posted by Celestrata Bloodsong
This should not be the case, and we just did a quick test on the lunar farms to be sure. They did not increase the amount [..]
View
7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..]
View
7:11 am, November 16, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
View
7:11 am, November 15, 2016
2:30 PM PDT, November 14 Update
Hey all, we have a new update on our progress in tackling these recent network issues. Over the weekend our network team performed a variety of mitigation steps to mak [..]
View
7:11 am, November 12, 2016
November 11, 4:38 PM PDT Update -- Network Issues Remain Ongoing
Adventurers, our teams continue to work to solve these network issues, and will be continuing to work on them throughout the weekend. [..]
View
7:11 am, November 11, 2016
Greetings everyone,
We know the last two days of disconnects and lag have hurt your gameplay, and we want you to know that our teams have been working as hard as possible to get everything back to no [..]
View
8:11 am, July 26, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We are currently investigating an issue that is causing some users to be unable to log into ArcheAg [..]
View
8:11 am, June 30, 2016
ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt FestivalGeneral ChangesCostumes can now be leveled up to the Mythic grade! Further benefits await!
Added a respawn point in Mirage Isle for [..]
View
8:11 am, June 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt FestivalImportant: Public Test Server patch notes are subjec [..]
View
8:11 am, May 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension PTS Patch Notes are subject to change and are not considered fin [..]
View
8:11 am, May 6, 2016
Quote:
Originally Posted by Elucidator
I'm very sorry for the wait, we currently have an influx of tickets that have been causing some delays. That being said, it appears [..]
View
6:11 pm, April 27, 2016
Quote:
Originally Posted by ZamboniChaos
Thanks for the report! I've logged this information and forwarded it to our dev team for investigation. Hopefully they'll be able [..]
View
8:11 am, April 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
6:00 AM UTC Update: We will be bringing all EU servers down for a system restart in order to address this issue. Our rest [..]
View
8:11 am, April 8, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Zaparoli! You may want to contact our CS team and provide them with a DxDiag report so they can investigate. They may b [..]
View
8:11 am, March 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
To clarify, the servers are absolutely fine. What's causing all of tonight's issues has been a series of network latency [..]
View
7:11 am, March 25, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Disaster locks down extra land on Kyrios: We recently removed some of the ownerless castle walls that were [..]
View
7:11 am, March 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!Disaster locks down extra land [..]
View
7:11 am, January 29, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Thanks for all of the sweet info everyone. I've given it over to our QA staff to take a look into, and hopefully reproduc [..]
View
7:11 am, January 27, 2016
ArcheAge Version 2.5, Build 8.0 Patch Notes -- BloodsongHeed the call of the Bloodsong: Mistsong Summit is here!"Aurorian pioneers have been leaving their villages, heading towards Mistmerrow in [..]
View
5:11 pm, January 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
While we understand that one of the three factions is impacted by the change in the festival, this event is acting as des [..]
View
7:11 am, December 19, 2015
Quote:
Originally Posted by Celestrata Bloodsong
11:30 AM PST Update: Removing all players temporarily from the world via a network restart seems to have temporarily solv [..]
View
7:11 am, December 11, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by YouKidding
Please Celestrata show some respect to customers lik [..]
View
7:11 am, December 4, 2015
Quote:
Originally Posted by Celestrata Bloodsong
After reading this, my mind would normally explode, but it's not the first time I've seen such a thing happen. Once had a [..]
View
7:11 am, November 14, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Description: Player reports have shown that the login tracker is not properly resetting on a daily basis, causing some pl [..]
View
7:11 am, November 4, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Description: Some players have reported rising memory use while playing ArcheAge on DX11 than on DX9, leading to a higher [..]
View
7:11 am, October 29, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Description: Due to the way ArcheAge was originally coded, the game only supports a single timezone for recurring events [..]
View
8:11 am, October 17, 2015
10/16 Update: XL has put together the hotfix and we have received the files. They are currently in final testing, but we are working to get this fix onto the servers tonight. -Celestrata10/15 Update: [..]
View
6:11 pm, October 15, 2015
10/15 Update: We've been working diligently to define the best course of action. We've had two potential solutions on the table: 1) quickly fix the skill queue GCD abuse issues and push it live to sup [..]
View
8:11 am, October 15, 2015
10/14 Update: Both XL and Trion have decided on taking the path to fix Skill Queue once and for all instead of simply swapping the skills back. Both teams will be coordinating together to perform test [..]
View
8:11 am, October 10, 2015
Quote:
Originally Posted by Amary
A rough draft of patch notes for today's update to PTS. Celestrata was writing up something way cooler but was called away for an emerge [..]
View
8:11 am, October 1, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Penro
For a while I'd been wondering why I was having difficulties with m [..]
View
8:11 am, September 25, 2015
Quote:
Originally Posted by Quillodon
Hello Arby!Yes you've gotta do the campaign to join the Crimson Watch now. Yes that includes killing the Hateful Ocleera. Yes I agre [..]
View
8:11 am, August 29, 2015
Quote:
Originally Posted by Fasti
Adventurers,We're working to address the connectivity issues currently causing disconnects for ArcheAge. Keep an eye on this thread for [..]
View
8:11 am, July 21, 2015
Quote:
Originally Posted by Celestrata
Quote:
Originally Posted by Jax
I see. Thanks for your prompt response. Sounds quite like the fello [..]
View
8:11 am, April 23, 2015
Quote:
Originally Posted by Khrolan
Hi all, The marketplace is primarily offline on PTS because with Dread Prophecies you'll purchase items using Merit Badges through th [..]
View
8:11 am, April 23, 2015
Quote:
Originally Posted by GM Fasti
There are a few things to check for with an issue like this. In the in game Options menu under the Screen section, remove the checks [..]
View
8:11 am, April 16, 2015
Quote:
Originally Posted by GM Fasti
Try restarting your PC, then following the instructions on this post I made for general issues getting Glyph to install.It shows you [..]
View
8:11 am, April 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Stunningmonster
Logging into the game works just fine but after a couple of [..]
View
6:11 pm, April 9, 2015
Quote:
Originally Posted by GM Fasti
You shouldn't have to uninstall any of your games when running into an issue with Glyph. You can just follow these steps to remove Gl [..]
View
6:11 pm, April 5, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Whitebee
i tried all you said but it does not work
What you'r [..]
View
5:11 pm, March 28, 2015
Quote:
Originally Posted by GM Fasti
Hey there,The system restart means there is either a hardware issue causing the operating system to crash (often accompanied by a blu [..]
View
7:11 am, March 12, 2015
Quote:
Originally Posted by GM Fasti
Please enable any security software you are using. If you're stuck on the splash screen then whatever is causing that issue won't be [..]
View
5:11 pm, March 4, 2015
Quote:
Originally Posted by GM Fasti
Hi there,Did you also delete all of your log files from when the issue was happening? We fixed an earlier bug that was causing the du [..]
View
5:11 pm, February 19, 2015
Quote:
Originally Posted by GM Fasti
Greetings adventurers! We are aware of the issue causing players on Dahuta (EU) to be "disconnected by the gods." The tea [..]
View
5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Marienne
hahahahahhahahahaha do u really want to tell me what is on my comp [..]
View
5:11 pm, February 7, 2015
Quote:
Originally Posted by GM Fasti
Does the computer simply power off, or does it crash to a blue screen? If it gives a blue screen, you'll want to find your specific b [..]
View
7:11 am, January 26, 2015
Quote:
Originally Posted by Scapes
3:45 PM PST: We can confirm that Salphira is currently being affected by a DDoS attack which has been causing the recent instability. O [..]
View
5:11 pm, January 21, 2015
Quote:
Originally Posted by GM Fasti
There's nothing on the account that I can see causing this issue, so I'd like to ask you to try a few steps for me.First up, restart [..]
View
5:11 pm, January 10, 2015
Quote:
Originally Posted by GM Fasti
Hi! Restart your PC for me. Once it restarts, launch Avast and check for any software updates. There should be at least one availabl [..]
View
5:11 pm, January 1, 2015
Quote:
Originally Posted by GM Fasti
Hey there! We'll get you fixed up as soon as possible. Can you update your support ticket with the specific IP addresses you use that [..]
View
5:11 pm, December 20, 2014
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Banelene
ticket is 141219-001819. I lost my patron on my account in game b [..]
View
7:11 am, December 20, 2014
Quote:
Originally Posted by Amary
We received an early hotfix build with the flirtatious flower fix in it, among other things - our next update window isn't until after t [..]
View
5:11 pm, December 14, 2014
Quote:
Originally Posted by GM Fasti
Do you use Avast antivirus? If so, make sure to check for any software updates. Once all updates have been downloaded, go into the se [..]
View
5:11 pm, November 26, 2014
Quote:
Originally Posted by GM Fasti
That file is specific to your version of DirectX if you are playing on Windows 8. We'd generally recommend deleting the whole folder, [..]
View
5:11 pm, November 23, 2014
Quote:
Originally Posted by GM Fasti
Hey everyone,Please make sure each of you submit a ticket and describe what Patron time you should have, as well as what Patron time [..]
View
5:11 pm, November 14, 2014
Quote:
Originally Posted by GM Fasti
Hey there Nemorov!Try the steps you haven't already done from this article on crashing issues.The step in there to minimize backgroun [..]
View
5:11 pm, November 10, 2014
Quote:
Originally Posted by GM Hummingbird
Quote:
Originally Posted by Darshu
I tried Google and found a lot of post but none with a solutio [..]
View
7:11 am, November 9, 2014
Hi, everyone – We wanted to get you an update on all that’s important before the week was out.Auroria’s Release
We know how much many of you prepared for, and were lookin [..]
View