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Celestrata Bloodsong: ArcheAge: Legends Return Official Patch Notes

6:11 pm, April 5, 2018 Quote: Originally Posted by Celestrata Bloodsong Skills General Adjusted the names and functionality of specific debuffs: Freeze is now called Frostbite. Deep Freeze is [..] View

Celestrata Bloodsong: Trion is a gang of scammer! I will never play any game marketed by trion !

8:11 am, June 7, 2017 Quote: Originally Posted by Celestrata Bloodsong Hi there Chicky,Unfortunately, your account was found in violation of the rules of the game by one of our GMs -- Senior G [..] View

Morgana: ArcheAge Version 3.5 DRAFT Patch Notes – Erenor Eternal

8:11 am, June 3, 2017 [QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..] View

ZamboniChaos: Recurring Patron Account was double charged this month

7:11 am, March 4, 2017 Quote: Originally Posted by ZamboniChaos Hey there! At the moment, it may take several days before our CS team is able to review your ticket, but we'll be happy to look i [..] View

Hesk: Charged multiple times for the same purchase

5:11 pm, January 12, 2017 Quote: Originally Posted by Hesk Hello! I've confirmed your ticket is in the queue for a response, and will be responded to as soon as we are able. I apologize for any de [..] View

Hesk: APEX purchase cancelled/still charged card

5:11 pm, December 27, 2016 Quote: Originally Posted by Hesk For any purchase issues, please make sure to submit a support ticket at support.trionworlds.com so that our Customer Service team can inv [..] View

Quillodon: "Launched" Target, Fortress + Charged Bolt = Stun?

7:11 am, December 20, 2016 Quote: Originally Posted by Quillodon Dangit, I thought I fixed that. The charged bolt combo only works on Bubble Trapped targets. We've actually been phasing out the old [..] View

Quillodon: Abyssal skill- Assassination from Shadowplay?

7:11 am, December 11, 2016 Quote: Originally Posted by Quillodon Quote: Originally Posted by Tormensoth Unable to target, but damage can still be applied through the u [..] View

Revelation 3.0 Update Notes: Social Systems

5:11 pm, December 10, 2016 SocialCommunity Centers29 new NPC structures known as Community Centers have been added to all southern continent, non-ocean zones. These buildings have a similar appearance to a Nuian Mansion and hav [..] View

Revelation 3.0 Update Notes: Skills

5:11 pm, December 10, 2016 ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..] View

Hesk: Patron Suscription

5:11 pm, December 6, 2016 Quote: Originally Posted by Hesk Hello! The full amount of any purchase will be charged when a purchase is made, so you would need to pay the full amount. For a smaller a [..] View

Celestrata Bloodsong: ArcheAge: Revelation Skill Patch Notes

7:11 am, December 1, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..] View

ZamboniChaos: patron lost and no help

8:11 am, October 5, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by Ilari You are lucky man i Payed for Apex and dont recived it and my 9.9 [..] View

Hesk: Changing Email and Trion "Support"

8:11 am, October 4, 2016 Quote: Originally Posted by Hesk Quote: Originally Posted by Sad Customer I am having issues with trion as well. i noticed that i was getti [..] View

ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt Festival

8:11 am, June 30, 2016 ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt FestivalGeneral ChangesCostumes can now be leveled up to the Mythic grade! Further benefits await! Added a respawn point in Mirage Isle for [..] View

ZamboniChaos: Cancelling patron but still be charged

6:11 pm, June 29, 2016 Quote: Originally Posted by ZamboniChaos Sorry for the wait! I confirmed your ticket is in our queue, so one of our agents will review it as soon as they can. [..] View

Celestrata Bloodsong: ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt Festival

8:11 am, June 24, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge Version 2.9, Build 9.0 Patch Notes -- The Blue Salt FestivalImportant: Public Test Server patch notes are subjec [..] View

ZamboniChaos: Cancelled sub, deleted souce payment but still being charged

6:11 pm, June 17, 2016 Quote: Originally Posted by ZamboniChaos Hey there, sorry for the confusion. It looks like one our CS agents respond to your ticket a few minutes ago, so please refer to [..] View

ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension

8:11 am, May 28, 2016 ArcheAge Version 2.9, Build 9.0 Patch Notes -- AscensionThe Player Nation system has arrived!"It is a time of freedom!" Highly ranked guilds can now begin the process of founding their own n [..] View

Celestrata Bloodsong: ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension

8:11 am, May 21, 2016 Quote: Originally Posted by Celestrata Bloodsong ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension PTS Patch Notes are subject to change and are not considered fin [..] View

ZamboniChaos: Why is your system allways trying to double authenticate credit cards?

8:11 am, April 14, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by MCBOB So please explain to me how a card that has a two year history, t [..] View

Hesk: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

8:11 am, April 12, 2016 Quote: Originally Posted by Hesk Quote: Originally Posted by mangelol I got charged double for patron this month, 2x 13 euro instead of 1x. [..] View

ZamboniChaos: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

7:11 am, March 6, 2016 Quote: Originally Posted by ZamboniChaos Quote: Originally Posted by WolfCouncil Ticket number 564688Steam charged my card and took the mone [..] View

ArcheAge Version 2.5, Build 8.0 Patch Notes -- Bloodsong

7:11 am, January 27, 2016 ArcheAge Version 2.5, Build 8.0 Patch Notes -- BloodsongHeed the call of the Bloodsong: Mistsong Summit is here!"Aurorian pioneers have been leaving their villages, heading towards Mistmerrow in [..] View

Quillodon: Best POKEMON class/master ?

7:11 am, January 21, 2016 Quote: Originally Posted by Quillodon Witchcraft/Songcraft/X, in my opinion.Witchcraft gives you a second perma-pet, which is obviously awesome, and songcraft buffs both [..] View

ArcheAge Version 1.7 Build 6.0: Patch Notes

8:11 am, April 28, 2015 == DREAD PROPHECIES == * Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the huge list of details. * New encounters on the high seas give whol [..] View

Amary: ArcheAge Version 1.7 Build 6.0: Patch Notes

8:11 am, April 28, 2015 Quote: Originally Posted by Amary == DREAD PROPHECIES ==* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the hu [..] View

GM Fasti: I'm missing 30 days of paid game in my account information

5:11 pm, February 21, 2015 Quote: Originally Posted by GM Fasti Hey there, sorry for the confusion. Once your current Patron time reaches the last day, the system will go to the next Patron purcha [..] View

GM Fasti: Buying Credits, money off card but no credits in account

5:11 pm, February 12, 2015 Quote: Originally Posted by GM Fasti Hi Kaleesie,Can you update your ticket with the concerns regarding the price you were charged, and the current order issue? I want to [..] View

GM Fasti: WHY are orders always under review?!

5:11 pm, February 11, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by toe nado Request #45104 still no response on my double charge. [..] View

GM Fasti: trying buy gems but still geting that dam delay

5:11 pm, February 1, 2015 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Deathshades Thank you....... I am very sorry for all the issu [..] View

GM Hummingbird: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

7:11 am, January 22, 2015 Quote: Originally Posted by GM Hummingbird Quote: Originally Posted by KatyaTsoni i just tried to buy apex and i got purchase under review r [..] View

BrandGuru: Billing Question

7:11 am, January 10, 2015 Quote: Originally Posted by BrandGuru At first glance, those appear to be international/exchange fees charged by your bank. If you continue to have questions, please put [..] View

GM Hummingbird: Automatically Paid for another 3 months

7:11 am, January 9, 2015 Quote: Originally Posted by GM Hummingbird Hey there, Sorry for any confusion, however all subscriptions (not including Patron Passes) are recurring. In order to avoid b [..] View

GM Fasti: Problems with recieving patron time/buff in game that my account has already been charged for

5:11 pm, January 2, 2015 Quote: Originally Posted by GM Fasti Hey there!You're all fixed up now. Go ahead and restart Glyph and you should see your Patron status the next time you sign in. [..] View

GM Fasti: Patron payment problem.

5:11 pm, December 31, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Psyclonic About this time a month ago I purchased patron for Archeage on th [..] View

BrandGuru: charged for one month patron only have 1day patron remaining

7:11 am, December 31, 2014 Quote: Originally Posted by BrandGuru Product plans generally switch over automatically. So, you have 1 day left of your current Patron and you have a pending 30-day Patr [..] View

GM Fasti: Why is my account being charged 16.00 for Patron instead of 14.99 ?

5:11 pm, December 26, 2014 Quote: Originally Posted by GM Fasti A Patron subscription in USD is $14.99, but your local government may charge tax on top of this charge. Sorry for any confusion that [..] View

GM Fasti: Trion World Unauthorized Purchased.

5:11 pm, December 14, 2014 Quote: Originally Posted by GM Fasti Quote: Originally Posted by Freak90 i never played this game archage nor i downloaded it. i just played [..] View

GM Fasti: was charged for 6 month sub and my current patron status still have 1 month and 37 days left

5:11 pm, November 13, 2014 Quote: Originally Posted by GM Fasti Go ahead and check your ticket for an update please. Update the ticket if you're still having trouble. Thanks! :) Jump to [..] View

Subscriptions Charged Before 30 Days Free Patron Time Have Been Refunded

12:07 pm, October 28, 2014 As announced in our Known Issues thread yesterday, we reissued the missing 30 days of bonus Patron Time to all Patron and Founder accounts that made purchases before September 21 as previously announc [..] View

Forums

GM Fasti: Problems with recieving patron time/buff in game that my account has already been charged for

Jan 2, 2015, 5:40 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1378041#post1378041" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

BrandGuru: charged for one month patron only have 1day patron remaining

Dec 31, 2014, 7:22 am Quote: Originally Posted by BrandGuru <a href="http://forums.archeagegame.com/showthread.php?p=1373982#post1373982" rel="nofollow"><img src="http://forums.archeagegame.com/images/b[..] View

GM Fasti: Why is my account being charged 16.00 for Patron instead of 14.99 ?

Dec 26, 2014, 5:37 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1365764#post1365764" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

GM Fasti: was charged for 6 month sub and my current patron status still have 1 month and 37 days left

Nov 29, 2014, 10:11 pm Quote: Originally Posted by GM Fasti <a href="http://forums.archeagegame.com/showthread.php?p=1128874#post1128874" rel="nofollow"><img src="http://forums.archeagegame.com/images/bu[..] View

Subscriptions Charged Before 30 Days Free Patron Time Have Been Refunded

Nov 29, 2014, 6:58 am As announced in our <a href="http://forums.archeagegame.com/showthread.php?47390-ArcheAge-Launch-Known-Issues" target="_blank">Known Issues thread</a> yesterday, we reissued the missing 30 days of bon[..] View

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