7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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8:11 am, June 8, 2017
ArcheAge Version 3.5 Patch Notes – Erenor Eternal
The following release notes contain information about our latest major ArcheAge update: Erenor Eternal!Table of Contents:General ChangesWorl [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, April 29, 2017
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Numanap
Is there any notification/pop up setting for forum. I couldn't [..]
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8:11 am, April 8, 2017
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Originally Posted by BigDataDude
Maybe screenshot all the settings on that router before reverting back and see what changed? That would be amazing information.
[..]
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8:11 am, March 30, 2017
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Originally Posted by Quillodon
Hello Blackrose!So the first step that normally solves these problems is going to your Options -> Game Settings -> Gam [..]
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7:11 am, January 24, 2017
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Originally Posted by Celestrata Bloodsong
Had to dig for a while to find your questions, but here they are. Mostly, these questions did not get answered at the tim [..]
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7:11 am, January 1, 2017
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Originally Posted by Carthax
I would start by lowering your graphics settings to see if this makes any changes. If not, I'd also check to make sure that your video [..]
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7:11 am, December 28, 2016
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Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 27. Here's where we are at for today:--Yesterday [..]
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5:11 pm, December 10, 2016
Bug FixesA bug that caused chat settings to be lost between logins has been fixed.
Fixed a bug where a deleted character’s name remains visible in the nation member list.
Resolved an issue w [..]
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7:11 am, December 7, 2016
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Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Batmanda
I couldn't find any information on this anywhere. In t [..]
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8:11 am, October 20, 2016
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Originally Posted by Hesk
Hello! This is going to be your default installation folder, which you can check in Glyph by right-clicking on ArcheAge and selecting Set [..]
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6:11 pm, October 14, 2016
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Originally Posted by ZamboniChaos
As you mentioned, this issue is usually caused due to particular anti-virus settings. If whitelisting ArcheAge and adding the pro [..]
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8:11 am, September 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Expendable
I hope this is a mistake. It was really the best fea [..]
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6:11 pm, September 27, 2016
Patch Notes Windows XP Version of Glyph There is now a version of Glyph for specifically for Window's XP users.
This limited version of Glyph will only allow authentication into XP supported games (RI [..]
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6:11 pm, September 27, 2016
Quote:
Originally Posted by Fasti
Patch Notes Windows XP Version of Glyph There is now a version of Glyph for specifically for Window's XP users.
This limited version of [..]
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8:11 am, September 8, 2016
Quote:
Originally Posted by Hesk
Hello! If you are crashing when exiting the game, it is likely that is why your setting are not saving using the character select method. [..]
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8:11 am, August 23, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by Strikerouge
Hello again, do we have an update on this issue? or [..]
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6:11 pm, August 20, 2016
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Originally Posted by Baldr
Hey there, sorry to hear that you are having these issues. First please make sure that your video drivers are up to date. If they are an [..]
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6:11 pm, August 18, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps, and submit a support ticket at support.trionworlds.com if you're still having issues.https://support.trion [..]
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8:11 am, July 21, 2016
ArcheAge Version 2.9, Build 9.1 Patch Notes -- The Zodiac FestivalGeneral ChangesAdded in 4 brand new, limited time events. Read more about them here!
More user folders have been created in the game's [..]
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8:11 am, July 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.1 Patch Notes -- The Zodiac Festival General Changes Added in 4 brand new, limited time [..]
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8:11 am, July 20, 2016
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Originally Posted by Celestrata Bloodsong
Hello PTS Testers!We're looking for a handful of people (10 - 20 or so) who are dedicated to combat logs and skill execut [..]
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6:11 pm, July 15, 2016
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Originally Posted by Baldr
Sorry to hear that you are still having these issues. Please make sure your drivers are up to date for your video card. Also please go a [..]
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8:11 am, June 23, 2016
Quote:
Originally Posted by Hesk
Hello! These steps may help, but if you're still experiencing problems, please submit a support ticket to support.trionworlds.com.1. Unde [..]
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8:11 am, June 20, 2016
Quote:
Originally Posted by Baldr
Hey there! Sorry to see that you are having issues. First I would check to make sure that your video card drivers are up to date. If tha [..]
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8:11 am, June 8, 2016
Quote:
Originally Posted by Hesk
Hello! Please try these steps to resolve the issue, and if it continues to occur, please submit a support ticket at support.trionworlds.c [..]
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8:11 am, June 7, 2016
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Originally Posted by Quillodon
Hello Cohiba!Was your friend in full plate, or did they perhaps have a ton of pdef gems? Shieldpen does work on everyone according t [..]
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8:11 am, June 7, 2016
Quote:
Originally Posted by Hesk
Hello Zepfu! Please try these steps, and submit a support ticket at support.trionworlds.com if you're still having issues.https://support [..]
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8:11 am, June 2, 2016
Quote:
Originally Posted by Hesk
Hello! To correct this issue, it will likely be necessary to rebuild your shaders cache. To do so, please navigate to \Documents\ArcheAge [..]
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8:11 am, May 28, 2016
ArcheAge Version 2.9, Build 9.0 Patch Notes -- AscensionThe Player Nation system has arrived!"It is a time of freedom!"
Highly ranked guilds can now begin the process of founding their own n [..]
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8:11 am, May 24, 2016
Quote:
Originally Posted by Hesk
Hello DevinityCross! Please try these steps, and if you're still having difficulty, please submit a ticket via support.trionworlds.com.ht [..]
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8:11 am, May 21, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.9, Build 9.0 Patch Notes -- Ascension PTS Patch Notes are subject to change and are not considered fin [..]
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8:11 am, May 21, 2016
Quote:
Originally Posted by Elucidator
Sorry to hear that Herothy! This sounds most likely to be the result of your computer's hardware, or out dated drivers. Please try [..]
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6:11 pm, May 11, 2016
Quote:
Originally Posted by ZamboniChaos
Quote:
Originally Posted by Entropic
Hey, it's working now, but it seems I got some dx9 issues wher [..]
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8:11 am, April 28, 2016
Glyph Update 16.4.20 Patch NotesGeneral ChangesGlyph Beta ProgramAdded an optional Opt-In check box in Glyph’s Advanced Settings menu to participate in early release builds of the Glyph Clie [..]
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8:11 am, April 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Glyph Update 16.4.20 Patch NotesGeneral ChangesGlyph Beta ProgramAdded an optional Opt-In check box in Glyph’s [..]
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6:11 pm, April 11, 2016
Quote:
Originally Posted by Baldr
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Originally Posted by Graid
I have this problem with precisely one of my characters: I cannot switch [..]
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5:11 pm, March 23, 2016
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Originally Posted by ZamboniChaos
Hey there! You may want to check out the basic troubleshooting steps we have posted on our support page. If those don't help you, [..]
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7:11 am, February 24, 2016
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Originally Posted by Celestrata Bloodsong
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Originally Posted by MalFunction
1. While equipping the plain synthium costume does [..]
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5:11 pm, November 18, 2015
Quote:
Originally Posted by Celestrata Bloodsong
This issue has been resolved, but this thread shall be left open in case it recurs. Thanks for your patience!
[..]
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6:11 pm, August 30, 2015
Quote:
Originally Posted by Quillodon
Hello! I'm not in the office right now so I can't test it out, but not all costumes have alternate versions. If nothing changes bet [..]
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8:11 am, July 11, 2015
Quote:
Originally Posted by Celestrata
ABOUT YOUR ITEMS: What happens to my items with the Evolution?Our goal is to ensure that all personal, inventory and bank items wi [..]
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8:11 am, June 29, 2015
Quote:
Originally Posted by Scapes
Adventurers,The Norton Antivirus update today may cause a DLL file in the ArcheAge installation directory to be quarantined. This is a [..]
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6:11 pm, May 17, 2015
Quote:
Originally Posted by Fasti
Windows 8 comes with Windows Defender active, and that can cause an error like this. Restart your PC for me. When it restarts, open Wind [..]
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6:11 pm, May 16, 2015
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Originally Posted by Fasti
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Originally Posted by Ravyn
I also tried uninstalling Glyph completely and doing the whole removing [..]
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6:11 pm, May 16, 2015
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Originally Posted by Fasti
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Originally Posted by Demonfairy2
just got replay on the 10 day whit an answer that had nothing 2 do [..]
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6:11 pm, May 3, 2015
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Originally Posted by GM Fasti
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Originally Posted by Reyzoul Soulstorm
I see. I moved hotels. Archeage may not like something [..]
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8:11 am, May 2, 2015
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Originally Posted by GM Fasti
Where do each of you have the game installed on your computers? I'd like to see the full file path being used to install the game, pl [..]
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6:11 pm, May 1, 2015
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Originally Posted by GM Fasti
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Originally Posted by notebene
For me, that worked one time. Now I'm back to disconnecting picki [..]
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6:11 pm, May 1, 2015
Quote:
Originally Posted by GM Fasti
Hey there,Ask your friend to open his Documents folder. Inside there he should find an ArcheAge folder. Inside the ArcheAge folder sh [..]
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8:11 am, April 28, 2015
== DREAD PROPHECIES ==
* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the huge list of details.
* New encounters on the high seas give whol [..]
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8:11 am, April 28, 2015
Quote:
Originally Posted by Amary
== DREAD PROPHECIES ==* Traveling the ocean has changed dramatically with new Ship Customization and physics! See SHIP REVAMP for the hu [..]
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6:11 pm, April 26, 2015
Quote:
Originally Posted by GM Fasti
We have this issue crop up periodically. Some players found a fix on this earlier thread, but it may not work for everyone.Who is you [..]
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6:11 pm, April 23, 2015
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Originally Posted by GM Fasti
Hi there, If you're still having this same error, restart your PC for me. When it restarts, open your antivirus program and go into [..]
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6:11 pm, April 23, 2015
Quote:
Originally Posted by GM Fasti
Hi,Sorry to hear you're having trouble getting into the game. The looping intro video issue means that something is blocking the game [..]
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6:11 pm, April 18, 2015
Quote:
Originally Posted by GM Fasti
When you launch Glyph, click the Settings tab at the top. From there, on the left, is a menu for each game. Click the game and set th [..]
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8:11 am, April 18, 2015
Quote:
Originally Posted by GM Fasti
Thanks Whirlpool! Can you restart your PC for me and let me know if the issue continues? There may be an issue with the settings.It's [..]
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6:11 pm, April 17, 2015
Quote:
Originally Posted by GM Fasti
Hey there, It is unusual that it's just a few settings giving you trouble, but hopefully, I can help. If you don't mind setting eve [..]
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8:11 am, April 17, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by fallensaiint
But I still can Not see custom images like flags,crests, and [..]
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8:11 am, April 16, 2015
Quote:
Originally Posted by GM Fasti
Try restarting your PC, then following the instructions on this post I made for general issues getting Glyph to install.It shows you [..]
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8:11 am, April 15, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Zatanna
Y'all are great, hey. I gave up trying to play, and recently tried [..]
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6:11 pm, April 12, 2015
Quote:
Originally Posted by GM Fasti
Hi,How long have you been having trouble getting into the game? Some things to try are removing the router from your network, if you [..]
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8:11 am, April 12, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Foxish
I downloaded ArcheAge off of steam and I can't seem to get get it wo [..]
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8:11 am, April 12, 2015
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Originally Posted by GM Fasti
If you are not able to access the EU at any point at all, but the NA servers are accessible, this is most likely an issue with networ [..]
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6:11 pm, April 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Crazy Mike
Just curious why there is such a massive fps difference between [..]
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6:11 pm, April 11, 2015
Quote:
Originally Posted by GM Fasti
Hey there, taking the steps to resolve Hackshield troubleshooting should get you up and running. If you use a firewall or antivirus [..]
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8:11 am, April 5, 2015
Quote:
Originally Posted by GM Fasti
A few people have run into issues with using the integrated chipset, instead of a graphics device in some laptops. Please take a look [..]
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6:11 pm, April 3, 2015
Quote:
Originally Posted by GM Fasti
I haven't seen that before personally, but it's possible that this is tied to a graphical issue. Try updating your video card driver, [..]
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6:11 pm, April 1, 2015
Quote:
Originally Posted by GM Fasti
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Originally Posted by fallensaiint
Have been playing for months with no issues with graphics or s [..]
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6:11 pm, March 29, 2015
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Originally Posted by GM Fasti
Hey there,If you have the bandwidth to spare, you can try deleting ArcheAge from your PC (right-click on ArcheAge in Steam and select [..]
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7:11 am, March 25, 2015
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Originally Posted by GM Fasti
Hey there!I am really sorry to hear you're having issues getting disconnected, but I think I can help. Can you tell me some things ab [..]
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5:11 pm, March 20, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Chari
i was using borderless window mode when i crashed. i think its relate [..]
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5:11 pm, March 18, 2015
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Originally Posted by GM Fasti
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Originally Posted by sdgfly
Ticket is in, now speaking of coffee, brb :D
Are you abl [..]
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7:11 am, March 18, 2015
Quote:
Originally Posted by GM Fasti
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Originally Posted by Backpacker
Can anyone help with the authenticator please. Any tips on why [..]
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7:11 am, March 17, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Hodorr
In http://forums.archeagegame.com/showt...=1#post1558879 the word &quo [..]
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5:11 pm, March 15, 2015
Quote:
Originally Posted by GM Fasti
Hey folks, I'm keeping an eye on reports of latency and disconnects. At the moment, the server stability appears to be good, and pop [..]
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7:11 am, March 15, 2015
Quote:
Originally Posted by GM Fasti
For anyone having an issue installing Glyph, the first thing you'll want to do is uninstall/delete any current Glyph files from your [..]
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5:11 pm, March 14, 2015
Quote:
Originally Posted by GM Fasti
It doesn't look like anything we have seen thus far shows compatibility issues with the latest updates and the game just yet. Let's t [..]
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7:11 am, March 11, 2015
Quote:
Originally Posted by GM Fasti
If the troubleshooting steps on our Hackshield article haven't resolved the issue for you, there are still other steps to try.The bes [..]
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5:11 pm, March 6, 2015
Quote:
Originally Posted by GM Fasti
Just to be sure, you're able to get into the game, but periodically get disconnected with that error message? Does this happen on mor [..]
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5:11 pm, March 4, 2015
Quote:
Originally Posted by GM Fasti
Hey there,I am using the Nvidia 750 myself, and the game runs great. I've tried a variety of drivers and video settings and can't rep [..]
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7:11 am, February 26, 2015
Quote:
Originally Posted by Scapes
Quote:
Originally Posted by Tron
There is known glitch about it actually... especially if you run archeag [..]
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5:11 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
What antivirus program do you use? What version of Windows? Make sure the antivirus program is active, as disabling it will not resol [..]
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5:11 pm, February 25, 2015
Quote:
Originally Posted by GM Fasti
After a patch, some players run into trouble launching the game if their antivirus program no longer recognizes either Glyph or Arche [..]
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7:11 am, February 21, 2015
Quote:
Originally Posted by Amary
Accounts that have Patron on live servers have received a 10,000 credit grant on PTS. Additionally, credits purchased on live are reflec [..]
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5:11 pm, February 12, 2015
Quote:
Originally Posted by GM Fasti
Awesome, thanks. I think I have the steps that will help you, so try this out and let me know if the problem continues. First up, re [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Brenya
Yes, I have patron status. I cannot find the link to Live Chat. I ha [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
Go ahead and enable your antivirus application for me. If it is Avast, once it is enabled, make sure to check for any software update [..]
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5:11 pm, February 4, 2015
Quote:
Originally Posted by GM Fasti
Hey there Obb,Can you clarify the issue for me? Are you referring to packs that were left outside on your farm? How long did you have [..]
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5:11 pm, February 1, 2015
Quote:
Originally Posted by GM Fasti
Glad it's working! It is odd that you had to modify the settings multiple times. In the future, if any settings aren't saving properl [..]
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5:11 pm, January 31, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Femtasia
Well, after the server crash last week, I am now back to the same [..]
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5:11 pm, January 30, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by Alara
After the Glyhp update, when I launch Glyph using RadeonPro, it will [..]
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5:11 pm, January 29, 2015
Quote:
Originally Posted by GM Fasti
As AngelsDust suggested, Alt+Enter will pop you between windowed and full screen. Once in game, check your video settings to adjust t [..]
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5:11 pm, January 28, 2015
Quote:
Originally Posted by GM Fasti
For anyone who is having this issue, please make sure you've tried the steps discussed below. Once you have tried all of these steps, [..]
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5:11 pm, January 24, 2015
Quote:
Originally Posted by GM Fasti
Nethaira,You can try deleting the Glyph folder from AppData as described in our Glyph technical troubleshooting article. Once that is [..]
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5:11 pm, January 23, 2015
Quote:
Originally Posted by GM Fasti
After a patch, antivirus and firewall applications may stop recognizing a previous allowed application and cause patching issues. You [..]
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5:11 pm, January 23, 2015
Quote:
Originally Posted by GM Fasti
Quote:
Originally Posted by coltraz
How frustrating.... Now the problem continues: - Updated NA, fail [..]
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5:11 pm, January 22, 2015
Quote:
Originally Posted by GM Fasti
If your resolution changes don't bring it back for you, it may be necessary to reset your UI. To reset your User Interface, please do [..]
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5:11 pm, January 22, 2015
Quote:
Originally Posted by GM Fasti
Hey, so I'd like to try to be sure I am understanding. If you do not have Safe Portals turned on in your Settings, and run into a por [..]
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