8:11 am, March 28, 2018
Quote:
Originally Posted by Muzzy
Hello Adventurers,We have been mitigating a slew of DDoS attacks. There have been a number of disconnects, most of which occur during th [..]
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7:11 am, January 21, 2018
Quote:
Originally Posted by Muzzy
Hello,Our team has been looking into this pretty deeply. The information we've found isn't for public view since it is personalized to y [..]
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8:11 am, October 5, 2017
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Originally Posted by Muzzy
Hey all!Anyone who bought the Milkmaid Costume Crate, before we took it down for validation, will have already been refunded all credits [..]
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8:11 am, September 7, 2017
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Originally Posted by Muzzy
Planning when to post, and what to post are two very separate things. We've been handing out information about the Evolution since July [..]
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8:11 am, August 13, 2017
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Originally Posted by BigDataDude
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Originally Posted by Alphacake
Neo is there, not surprised....pretty sure he's a trion staff [..]
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8:11 am, July 31, 2017
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Originally Posted by Baldr
Hey there! Please go ahead and submit a ticket to our support team. Once we have that our agents will investigate the situation. https:/ [..]
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8:11 am, July 1, 2017
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Originally Posted by Muzzy
AH! Thank you for explaining your situation. I'll talk to the team about it, but keep in mind, it's Friday and we don't get back until W [..]
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7:11 am, January 21, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So we've been aware of the practice described by the OP for years. This is nothing new, and something that happens in any [..]
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5:11 pm, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Pest
It's especially fun on the PTS2... Trying to check anythin [..]
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8:11 am, October 21, 2016
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Originally Posted by ZamboniChaos
Quote:
Originally Posted by Valfreya
So, how quickly will support answer these kinds of tickets? Be [..]
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8:11 am, August 13, 2016
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The August Update is coming on August 17 – Next week we’re releasing the August Update [..]
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8:11 am, August 13, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers! Here's a small recap of the topics we covered on today's livestream!The August Update is coming on [..]
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8:11 am, May 3, 2016
Hello Archers! Below you’ll find a summary of the discussion we had with XLGAMES regarding their take on Archery, how they are looking to change and improve Archery in upcoming patches, and [..]
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7:11 am, February 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So just to jump in here, unfortunately we can't compensate people for something that wasn't purchased at all during the b [..]
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7:11 am, November 10, 2015
ArcheAge Version 2.0, Build 7.2 Patch Notes -- The Pawesome Autumn UpdateThe Ocleera Rift Event is now available!"The Crimson Watch has reported sightings of undead forces and ever watchful eyes [..]
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8:11 am, August 19, 2015
Quote:
Originally Posted by Celestrata
I will be visiting with the affected party to better understand the situation. I will bring with me my sheep translation service an [..]
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8:11 am, August 15, 2015
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please visit the Ask XL and Trion thread!
The full livestream can be re-watche [..]
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8:11 am, August 15, 2015
Quote:
Originally Posted by Celestrata
Below are the various questions that were tackled on today's livestream. For those of you who have additional questions, please vis [..]
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8:11 am, July 29, 2015
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Originally Posted by Khrolan
Our recent update (15 minutes ago) should have helped the situation. Please continue to report any issues you may be seeing. Thanks.-K [..]
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8:11 am, July 21, 2015
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Originally Posted by Celestrata
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Originally Posted by Jax
I see. Thanks for your prompt response. Sounds quite like the fello [..]
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8:11 am, July 19, 2015
Quote:
Originally Posted by Celestrata
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Originally Posted by fogwip
can we talk about how bad server outages hit on a day where only 1 [..]
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8:11 am, July 11, 2015
Quote:
Originally Posted by Celestrata
ABOUT YOUR ITEMS: What happens to my items with the Evolution?Our goal is to ensure that all personal, inventory and bank items wi [..]
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8:11 am, June 2, 2015
ArcheAge Server Evolution FAQ
Hello all!
This FAQ will be updated over time as we finalize details for the upcoming Evolution. The information offered here is NOT final, and due to the complexity of [..]
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8:11 am, May 27, 2015
Quote:
Originally Posted by TrionBrasse
"Farming honor is not honor." Chryos I like that quote, a lot. Honor is a game mechanic that is needed to excel in Arc [..]
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8:11 am, April 21, 2015
Quote:
Originally Posted by Scapes
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Originally Posted by Noaani
This is good news, it's just a shame it takes such a player uproar for [..]
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7:11 am, March 18, 2015
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Originally Posted by GM Fasti
You can submit a ticket and explain the situation. The support team will follow up with you directly regarding your specific requests [..]
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7:11 am, March 13, 2015
Quote:
Originally Posted by GM Fasti
Hey there! Check out this article for info on the Glyph authentication code. If you still can't get into your account, send an emai [..]
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7:11 am, March 12, 2015
Quote:
Originally Posted by GM Fasti
Hi!Send an email to support@trionworlds.com explaining your situation. Once you've done that, you'll get an automated reply with a ti [..]
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7:11 am, March 5, 2015
Quote:
Originally Posted by Khrolan
In the interest of being as transparent about this situation as I can I will dispel rumors, provide reasoning behind decisions and ult [..]
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5:11 pm, February 11, 2015
Quote:
Originally Posted by GM Fasti
You can send an email to appeals@trionworlds.com and let them know all the information you can provide regarding your situation. The [..]
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