6:11 pm, April 14, 2017
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Originally Posted by BigDataDude
Quote:
Originally Posted by newguy123
i think when you post it on forums it makes gm's actually read [..]
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6:11 pm, April 10, 2017
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Originally Posted by Celestrata Bloodsong
Hi there Embronite.After looking at your account, it seems you forgot the reason you took a break was because we banned y [..]
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7:11 am, December 20, 2016
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Originally Posted by TrionBrasse
Heya Aryasan, The change I posted this morning was made precisely to address concerns like yours. Our moderation team is reversin [..]
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8:11 am, August 6, 2016
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Originally Posted by ZamboniChaos
As I mentioned in your previous thread, the forums are not the place to discuss hacked or banned accounts as these issues are han [..]
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6:11 pm, August 5, 2016
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Originally Posted by ZamboniChaos
Hey there Vesric! I've reviewed your ticket and it appears your account has been unbanned. When an account is hacked and banned, [..]
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7:11 am, March 16, 2016
Adventurers!
Today, we just wanted to drop a small token of our thanks to everyone who has been contributing positively to the ArcheAge community. We’re happy to have you guys here!If your a [..]
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7:11 am, March 16, 2016
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Originally Posted by Celestrata Bloodsong
Hi guys, Unfortunately we've just caught an error in our automated systems that issued an incorrect ban or warning to us [..]
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7:12 am, February 13, 2016
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Originally Posted by Celestrata Bloodsong
I still think you both need to bury the hatchet at this point. I was hoping I wouldn't unban you and then literally walk [..]
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7:11 am, February 12, 2016
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Originally Posted by Celestrata Bloodsong
Hey Darken, we looked into your account, but it seems the account that you're posting from is not banned. If you were ban [..]
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5:11 pm, October 27, 2015
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Originally Posted by Celestrata Bloodsong
Op, as you put in an appeal, you may notice that your account is now unbanned. Remember: appeals@trionworlds.com is the p [..]
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8:11 am, September 26, 2015
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Originally Posted by TrionBrasse
The problem is that 95%+ of the people banned were banned legitimately.Sadly, they are also clogging the system on the appeals@tri [..]
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8:11 am, September 8, 2015
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Originally Posted by Celestrata
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Originally Posted by Dogempire
Honestly if anything I'm more upset at the fact that I'm banned [..]
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6:11 pm, July 29, 2015
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Originally Posted by Celestrata
Guys I've passed this along to our in-house anti-botting team to look into. Some of you who have reported your wrongful ban to me h [..]
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8:11 am, July 29, 2015
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Originally Posted by Celestrata
File an appeal with appeals@trionworlds.com. They will be happy to investigate your account and unban if the ban was made in error, [..]
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8:11 am, July 3, 2015
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Originally Posted by Celestrata
If you were previously banned, please send a ban appeal with your forum name and an explanation of why you'd like to be unbanned to [..]
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8:11 am, July 3, 2015
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Originally Posted by GM Demutig
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Originally Posted by Ashole
The auto detection system must be pretty bad if these bots can lev [..]
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6:11 pm, May 14, 2015
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Originally Posted by GM Fasti
Electroflux,Make sure to send your appeal email from the email address on the banned account, so they can investigate for you: appeal [..]
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5:11 pm, March 4, 2015
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Originally Posted by GM Fasti
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Originally Posted by Pysical
Unban me please.kthxbai
Go through the normal appeals p [..]
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7:11 am, March 4, 2015
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Originally Posted by Scapes
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Originally Posted by xiah
The first two pictures were taken from another thread posted by someone [..]
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5:11 pm, February 1, 2015
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Originally Posted by GM Fasti
If you've already submitted an appeal, the team will need to investigate your account before responding. I don't have an estimate for [..]
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7:11 am, December 14, 2014
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Originally Posted by BrandGuru
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Originally Posted by serbal1
i am banned and the only thing i did is open coin purse in my hous [..]
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7:11 am, November 19, 2014
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Originally Posted by Scapes
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Originally Posted by feLIVEar
I have heard from many people and many sources that say there was a [..]
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7:11 am, November 18, 2014
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Originally Posted by Scapes
While our live chat will restore access to accounts that have been compromised by a third party, appeals for bans based on a player's o [..]
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7:11 am, November 15, 2014
Quote:
Originally Posted by Scapes
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Originally Posted by Wizeled
Any ideas why they unbanned me?
The more appeals our Game [..]
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12:07 pm, October 28, 2014
As players in-game just saw, we've announced that 10,000 accounts where third-party botting, hacking, or spamming software use was detected have now been banned. This is in addition to the 7,000 accou [..]
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