6:11 pm, April 15, 2018
Quote:
Originally Posted by Shiden
Hey everyone, these bans have been reversed. If you still have problems logging in, log out of glyph completely, and restart it. We are [..]
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7:12 am, March 15, 2018
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power of long forgotten myths of both sky-ruling dragons and the dar [..]
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7:12 am, March 15, 2018
Quote:
Originally Posted by Muzzy
Our newest major update, Legends Return, a.k.a. Update 4.5, is launching on the very fitting day of April 5, 2018. Focused on the power [..]
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7:12 am, February 8, 2018
Quote:
Originally Posted by Muzzy
The name release needs to be done during a maintenance patch, which will likely happen next week. We didn't set a date for the actual re [..]
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5:11 pm, January 12, 2018
Quote:
Originally Posted by Baldr
Everything is looking good now! You should have no issues logging in now. Thank you for your patience during the restart.
Jum [..]
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7:11 am, December 13, 2017
ArcheAge: Maelstrom Official Patch Notes
The following release notes contain information about our latest major ArcheAge update: Maelstrom!Organize your raids with the new Raid Bulletin Board & [..]
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7:11 am, December 13, 2017
Epic naval battles await you in Bloodsalt Bay!
The Maelstrom has arrived! We've sailed through Bloodsalt Bay with you, previewed the system updates in 4.0, and crafted a Gem Overhaul overview to ce [..]
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7:11 am, December 13, 2017
Quote:
Originally Posted by Muzzy
Epic naval battles await you in Bloodsalt Bay!The Maelstrom has arrived! We've sailed through Bloodsalt Bay with you, previewed the syst [..]
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7:11 am, November 1, 2017
Quote:
Originally Posted by Tinen
Looks like things are clearing up, and we can see players logging back in once again. We'll keep an eye on things overnight, but it look [..]
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8:11 am, September 14, 2017
Quote:
Originally Posted by Hesk
Hello! Please submit a support ticket at support.trionworlds.com with this request, and we will be happy to assist you.
Jump t [..]
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8:11 am, September 10, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by peshagypsy
Celestra, I do not see a message on EU when I log in [..]
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8:11 am, September 8, 2017
Hello everyone,
Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution due to a way the data is structured within the game. While your [..]
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8:11 am, September 8, 2017
Quote:
Originally Posted by Muzzy
Hello everyone, Unfortunately, despite the team’s best efforts, guild names cannot be transferred as a part of the Evolution [..]
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8:11 am, September 7, 2017
Quote:
Originally Posted by Muzzy
Planning when to post, and what to post are two very separate things. We've been handing out information about the Evolution since July [..]
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6:11 pm, August 24, 2017
Quote:
Originally Posted by Celestrata Bloodsong
So I can now see that the 24 hour land block is a controversial decision for some folks here, and I'd like to talk throug [..]
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8:11 am, June 9, 2017
The long-awaited Erenor Eternal update is LIVE! We are celebrating and want to share our Welcome Promotion with all of you!
We've got all the update notes gathered into one easy-to read post on our [..]
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8:11 am, June 9, 2017
Quote:
Originally Posted by Muzzy
Hi everyone! We received a hotfix build which we're planning to publish to the European AA servers tomorrow. Our apologies for the add [..]
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8:11 am, June 3, 2017
[QUOTE=Morgana;2601999]UNDER CONSTRUCTIONThe notes in purple text are currently a work in progress. This means that they are not yet final, and are subject to rewording for clarification, balance adju [..]
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8:11 am, April 27, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hello everyone!Windows 10 has been working very well with ArcheAge and all of our other games. However, the recent Win 10 [..]
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8:11 am, April 20, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Abra
As you are already aware, some of us are having issues log [..]
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6:11 pm, April 18, 2017
Quote:
Originally Posted by ZamboniChaos
Hey everyone! Celestrata recently posted an update on this issue over in this thread. We're still working to nail down exactly wh [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by SafL
Before the server went down was my friend with the car and [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
1:44 PDT Update: Thank you for your patience everyone! We've got the network issues resolved and all servers are availabl [..]
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6:11 pm, April 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
3:50 PM UTC: This European network issue has returned and our team is re-investigating. We'll have it solved as soon as w [..]
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8:11 am, April 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Hey guys, just to update this thread, this issue is still open with us and the team continues to look into it.
[..]
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8:11 am, April 8, 2017
Quote:
Originally Posted by BigDataDude
Quote:
Originally Posted by KaterineBabe
can we use proxy like the WTFast?thats wasnt ilegan / banna [..]
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8:11 am, March 31, 2017
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge® Labor Madness Sweepstakes Official Rules and Conditions The ArcheAge® Labor Madness Sweepstak [..]
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7:11 am, February 26, 2017
Quote:
Originally Posted by ZamboniChaos
This also may take some time to go through, so I'd try relogging if you haven't already and see if the name change was applied.
[..]
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7:11 am, February 17, 2017
The wait is finally over! The last preparations are made, and we are excited to let all of you know that Transfers between Legacy servers is BACK!
As before, the Character Transfer service will only [..]
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7:11 am, February 17, 2017
Quote:
Originally Posted by Celestrata Bloodsong
The wait is finally over! The last preparations are made, and we are excited to let all of you know that Transfers betwee [..]
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7:11 am, February 15, 2017
Quote:
Originally Posted by Baelron
Unfortunately we are unable to address your suspension via the forums. We advise contacting our appeals team by emailing appeals@trion [..]
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7:11 am, February 9, 2017
Quote:
Originally Posted by ZamboniChaos
Hey there! I just checked your account and it appears you submitted two tickets today. Are you still having trouble logging in?
[..]
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7:11 am, January 26, 2017
Quote:
Originally Posted by ZamboniChaos
Hi! It looks like one of our CS agents recently responded to your ticket. Please try logging in again as soon as you can!
[..]
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5:11 pm, January 17, 2017
Quote:
Originally Posted by Hesk
Hello! In almost all cases, these are not actual disconnects from a GM, but other errors which are providing incorrect messaging. At this [..]
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7:11 am, January 13, 2017
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from logging in, and we want to offer you all a pack of compensation items. Our teams [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, The European ArcheAge servers will be unavailable at 3:00 AM UTC (PST+8) on Friday, January 13 for preventa [..]
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7:11 am, January 13, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers, we know many of you were affected by the recent sets of server downtime and errors that prevented you from l [..]
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5:11 pm, January 8, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good morning Adventurers, Our team is currently working to address the black screen players may receive upon logging int [..]
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7:11 am, January 5, 2017
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for January 4. Happy New Year! Here's where we are at for tod [..]
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7:11 am, January 4, 2017
Quote:
Originally Posted by Baelron
Hello Natasha3690, we're more than happy to assist you. Please try all of the steps listed on our support page found here. If the issu [..]
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5:11 pm, December 24, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Good day, everyone! Welcome to the State of the Game Update for December 23 (and Merry Christmas Eve!)Here's where we are [..]
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7:11 am, December 20, 2016
Patch NotesArcheAge Game Login Service: New optimization put in place aimed at improvement in login flow stability. NA has a disproportionately large number of users using ping-assist type services, [..]
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7:11 am, December 19, 2016
Quote:
Originally Posted by Carthax
I would double check that you are logging in to the correct account. Almost every instance we encounter of players missing characters [..]
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5:11 pm, December 10, 2016
Crafting, Harvesting, and Misc. ProficienciesAll proficiency caps have been increased from 180000 to 230000 skill.
The 230000 skill grade is known as Famed and is a single rank above the 180000 skill [..]
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5:11 pm, December 10, 2016
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Damage now display their real amounts. (Previously, this stat was displayed &ld [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge: Revelation Skill Changes & New SkillsGeneral Skill/Stat ChangesIncreases and decreases to Critical Dama [..]
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7:11 am, December 1, 2016
Quote:
Originally Posted by Celestrata Bloodsong
7:25 PM PST Update: PTS is open and players are able to log in at this time. No issues have been identified in logging in [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 3.0 Patch Notes -- RevelationThe following release notes contain information about the ArcheAge: Revelat [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware that that players are continuing to disconnect once picking a name at character creation, and we have narrow [..]
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7:11 am, November 30, 2016
Quote:
Originally Posted by Celestrata Bloodsong
We are aware that that players are continuing to disconnect once picking a name at character creation, and we have narrow [..]
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7:11 am, November 23, 2016
Hey everyone,
We experienced a series of network issues last week that caused disconnections and latency across all Trion Worlds games. We’ve worked hard on resolving the issues, and we& [..]
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7:11 am, November 23, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hey everyone,We experienced a series of network issues last week that caused disconnections and latency across all Trion [..]
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5:11 pm, November 21, 2016
Quote:
Originally Posted by Baelron
Hello Susimelou! Please contact our gamemasters by logging into your account here, or by emailing support@trionworlds.com. Once they h [..]
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5:11 pm, November 21, 2016
Quote:
Originally Posted by Baelron
Hello! Sorry to see this and we're happy to help you. Please try these steps. . By adjusting this file, it should allow you to get pa [..]
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7:11 am, November 15, 2016
Quote:
Originally Posted by Baelron
Hey there! Our development team is aware of and working to address these ongoing connectivity issues. We appreciate your report and I' [..]
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7:11 am, November 11, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Alustriel
Thank you for the update and acknowledgment of the is [..]
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8:11 am, October 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We are aware that some players may have been disconnected or are having trouble logging into the NA [..]
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6:11 pm, October 2, 2016
Quote:
Originally Posted by Carthax
Trion does not delete characters for any reason. However, as BlindTrinity mentioned, this could be the result of a server merge. I wou [..]
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6:11 pm, August 4, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there, sorry to hear you're having trouble logging in! It looks like one of our CS agents responded to your support ticket, s [..]
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6:11 pm, July 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
So, I can answer this question pretty accurately. When you appeal, it doesn't just go into a void, nor does it get sent t [..]
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6:11 pm, July 9, 2016
Quote:
Originally Posted by Baelron
Hey katut! Sorry to see that you're experiencing problems with saying logged into the web site. If you are unable to sign in and submi [..]
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8:11 am, July 5, 2016
Quote:
Originally Posted by Hesk
Hello! Please follow these steps, and submit a support ticket at support.trionworlds.com if you continue having an issue. Please note it [..]
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6:11 pm, June 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by arby
That, and they don't send you back an email saying "o [..]
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6:11 pm, June 3, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there Tianz! Sorry for the delay. We're seeing a large number of ticket submissions recently, so our response time hasn't bee [..]
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8:11 am, May 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,The European ArcheAge servers will be unavailable at 12:00 AM UTC (PDT-7) on Wednesday, June 1 as we launch U [..]
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8:11 am, May 28, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Adventurers,The North American ArcheAge servers will be unavailable at 7:00 AM PDT (UTC-7) on Tuesday, May 31 as we launc [..]
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6:11 pm, May 19, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Kylieslater
I'd rather not use the launcher at all because func [..]
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8:11 am, May 11, 2016
Adventurers,
First of all, thank you for your patience and your dedication to the game! We know many of you are excited to take advantage of our name change service, just as we are excited to get it i [..]
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8:11 am, May 10, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Quote:
Originally Posted by Raziel974
Again EU ..... patience patience... yea yea and loose [..]
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8:11 am, May 5, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello wonderful PTS Friends!On 5/5, we'll be performing maintenance on the PTS server starting at 3:00 PM PDT (-7 GMT). W [..]
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8:11 am, May 4, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Hello all!To update this thread, we will be pushing back our name reset to next week, May 10th. We want to give people en [..]
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8:11 am, May 2, 2016
Quote:
Originally Posted by Elucidator
It's possible this may be ISP related if everyone experiencing it is indeed playing in Sweden. That being said, I have just verifie [..]
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6:11 pm, May 1, 2016
Quote:
Originally Posted by Baldr
Hi there! I'm sorry to hear that you are having issues logging in. Please submit a ticket from the link below with as much information a [..]
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6:11 pm, April 27, 2016
Quote:
Originally Posted by Hesk
I can confirm that the servers are up and running currently, and are accepting new logins. If you're still experiencing an issue logging [..]
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8:11 am, April 27, 2016
Quote:
Originally Posted by Hesk
I can confirm that the servers are up and running currently, and are accepting new logins. If you're still experiencing an issue logging [..]
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8:11 am, March 31, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We're currently investigating issues that are preventing players from logging into the game. Thanks [..]
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5:11 pm, March 26, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everyone! It appears there was a temporary server hiccup yesterday that caused players to be disconnected. This issue cleared [..]
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5:11 pm, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey there! If you're still having trouble logging in, contact our Customer Support team so they can investigate further!
[..]
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7:11 am, March 19, 2016
Quote:
Originally Posted by ZamboniChaos
Hey everybody!One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aw [..]
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5:11 pm, March 16, 2016
Quote:
Originally Posted by ZamboniChaos
Hey Pakman! If you're still having trouble logging in, we have some basic troubleshooting steps on our support page that may help [..]
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5:11 pm, February 25, 2016
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!We are aware of an issue that is preventing users from logging into the Glyph Client, which can pre [..]
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7:11 am, January 27, 2016
ArcheAge Version 2.5, Build 8.0 Patch Notes -- BloodsongHeed the call of the Bloodsong: Mistsong Summit is here!"Aurorian pioneers have been leaving their villages, heading towards Mistmerrow in [..]
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7:11 am, January 27, 2016
Quote:
Originally Posted by Celestrata Bloodsong
If it's the negative skill points issue, try logging out and then logging back in. It's a known bug and something XL is a [..]
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7:11 am, January 14, 2016
Quote:
Originally Posted by Celestrata Bloodsong
I apologize that I missed this thread while it went on during winter break. The long of it is that the game's population [..]
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5:11 pm, December 26, 2015
Quote:
Originally Posted by Fasti
Hey folks, Can you try restarting Glyph and try logging in now? I believe the network issue has been addressed.
Jump to post [..]
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5:11 pm, December 22, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Yep, the gold was credited directly to your account, and you should have received a message in your chat window upon logg [..]
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7:11 am, December 1, 2015
Quote:
Originally Posted by Celestrata Bloodsong
We had some network troubles earlier, but the should be all set at this point. Please post to the server status thread if [..]
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5:11 pm, November 2, 2015
Greetings Adventurers!
November is here! The leaves are turning and the weather is turning cold, but this time of year also means a few more important things for intrepid adventurers like yourselves! [..]
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5:11 pm, November 2, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers!November is here! The leaves are turning and the weather is turning cold, but this time of year als [..]
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7:11 am, October 31, 2015
Quote:
Originally Posted by Celestrata Bloodsong
Greetings Adventurers,We will be performing a restart of all European servers at approximately 10:05 PM GMT / 11:05 PM CE [..]
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8:11 am, October 13, 2015
ArcheAge Version 2.0, Build 7.1 Patch Notes -- HallowtideKnown IssuesThere is an issue with the candy-throwing Hallowtide Arena quests in Two Crowns where the quest goals do not properly appear. For b [..]
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8:11 am, October 13, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge October Update Notes: Hallowtide 2015 Known Issues There is an issue with the candy-throwing Hallowtide Arena q [..]
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8:11 am, October 13, 2015
Quote:
Originally Posted by Celestrata Bloodsong
ArcheAge Version 2.0, Build 7.1 Patch Notes -- Hallowtide Known Issues There is an issue with the candy-throwing Hallowt [..]
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8:11 am, September 26, 2015
Quote:
Originally Posted by TrionBrasse
The problem is that 95%+ of the people banned were banned legitimately.Sadly, they are also clogging the system on the appeals@tri [..]
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6:11 pm, September 16, 2015
Quote:
Originally Posted by Fasti
Adventurers,To resolve an issue preventing players from logging into the Kraken server, we're in the process of restarting it. I will po [..]
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6:11 pm, September 10, 2015
Good evening everyone!
It's our final hours before we begin the merge, and we wanted to get as much information as we could wrapped up into one thread for everyone to read. The information below will [..]
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8:11 am, September 10, 2015
Quote:
Originally Posted by Celestrata
Good evening everyone! It's our final hours before we begin the merge, and we wanted to get as much information as we could wrappe [..]
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6:11 pm, September 7, 2015
Quote:
Originally Posted by Celestrata
Ollo hit an unexpected issue. Of course it hit that issue just as I was logging into do my labor for the day.We'll have it back up [..]
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6:11 pm, September 1, 2015
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you have asked. If you have a new question, or one of your questions hasn&a [..]
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6:11 pm, September 1, 2015
Quote:
Originally Posted by Celestrata
The answers below are a combination of the latest information from both us here at Trion and the team at XL to the questions you ha [..]
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